Minus a whole constellation of stars for having an unclear billing process that cost me nearly a…read moregrand! Okay, maybe not a whole constellation, but at least one star.

Wonderful experience! If you need physical therapy, this is the place to go. And if possible, ask…read morefor Heather, although I'm sure others are also good. They are on time, efficient, and extremely helpful! Take all the questions you have with you, they will find the answers! I have had physical therapy at another facility in Columbus, and while it was fine, it wasn't nearly as thorough as McConnell.

The Outpatient Rehab Center is located within Martha Morehouse. My physical therapist, Jennifer F…read more was helpful in pin-pointing the source of my back/leg pain. And she showed me some exercises that I think were useful in strengthening my core. The receptionists are relatively kind and the therapists seem really nice (although my therapist was usually late to start our appointments). After the first few visits, though, I didn't find it very useful. And my pain never went away. I should warn, I'm not a big believer in the utility of physical therapy so if you are, you should take my review with a grain of salt. I've had quite a few experiences with physical therapy and I feel like it is limited in how much improvement it can bring to your pain/relief. OSU health centers offers financial assistance for physical therapy, so that's exciting. Parking is easy and free. Finding this particular center from the garage is a pain, though.

Very relaxed, professional and helpful. Only wish I lived closer.read more

I have been going to Dr. Kelly for years now and he and his team have saved me over and over again!…read moreI first tore my hamstring and was receiving laser treatments on the injury. During my healing process I started utilizing their massage and adjustment therapies as well. I suffer from a severe case of tendonitis and finally decided to give the Shock Wave a chance. WOWWWW. Talk about intense. The process was not the most comfortable, but I could feel the pain dissapating as we continued through the process. They truly made me feel so comfortable and let me take breaks as I needed. I noticed a difference as soon as we were done. It has been a little over a week since my first shock wave treatment and I feel such an incredible difference! The burning pain has subsided immensely and i feel my strength a bit more. I'm looking forward to seeing what more treatments do for me! I'm really hoping this could be the key to my recovery :)

Both Dr Kelly and Dr Kovacs are amazing. They both provide quality care and are focused on fixing…read morethe imbalances and problematic movement patterns that lead to pain and weakness. The entire team cares deeply about the outcome of their patients and I've never felt more comfortable in any doctor/chiropractic/body work setting. They explain the why behind every movement in a way that even I can understand. I could not recommend them more highly.

James and Matt are incredibly passionate and knowledgeable…read more I mostly worked with James while in town for The Arnold and he helped me dial in what exactly was happening while providing homework and education on WHY it is happening. I have dealt with unfortunate injuries over the years while being a competitive athlete. Instead of just poking me a couple of times and sending me on my way James took the time to break things down and explain what was going on and HOW to strengthen my weak spots. I highly recommend this practice.

From the owner: Diverge Performance & Physical Therapy Helps Active Adults & Athletes In The Columbus Area Get Back…read moreto The Workouts And Sports They Love Without Painkillers, Surgery Or Skipping Workouts. Request Your FREE Consultation Today!

The staff here are very friendly and patient with each client as they push them to strengthen…read moremuscles for greater independence. Yasmine and Tina are just two of the staff that stand out for their professionalism and expertise. They bend, twist, (lol) and drive you as far as you can push yourself to get stronger, but never to the point of pain. They give "homework" assignments so that you can continue some of the exercises and movements on your own. From the young ladies at the desk (Fiona and Lacy) who greet you upon entry and process you in, to the therapists who always meet you on time for your appointment and escort you to the physical therapy area. The facility, including restrooms, is immaculately clean.

They do a great job communicating with your surgeon, assessing your progress and pushing you…read morewithout injuring you. Appointments are met on time by a friendly staff. Scheduling is easy.

This is a photo of my doctor. Doctor Sahai from Ortho One in Upper Arlington, Ohio. He is known…read moreas a rock star among nurses and other doctors. God bless him! He did the surgery on my left knee. And it had to have a screw put in, also. I saw him today for my 4 week checkup, it was all smiles and laughs. Oh what a wonderful feeling to know that your x-rays show that your implant is fine! And you're healing, progressing ahead of schedule. I know this is because of prayer! He said that the I could have surgery on my right knee as soon as a couple weeks. I know God uses doctors to heal. This man is amazing! I couldn't help but tell him " I love you" before I left. I was so overjoyed.

So I have 3 healthcare insurances. The last 2 insurances are Medicare and Tricare for Life. I'm…read morevery specific when I give my insurances on how they were billed etc. On July 14, 2023 and again on July 24,2023 I stopped into their billing office and told them if they billed correctly I should not receive a bill because Tricare for Life is a wrap around for Medicare and whatever Medicare doesn't cover Tricare for Life covers 100%. When Tricare for Life is billed either correctly or incorrectly I get notified staying they covered xyz amount or they state due to x probably they didn't pay and I'm not responsible for the bill because of their error. ortho one states I owe $283.61 and never billed Tricare for Life and since we're now rolling into 3 years after the fact----Tricare for Life will probably tell them to go kick rocks. I have NEVER received any correspondence about this from Tricare for Life which means they didn't bill. What's sad is these places are notorious for partial billing and sticking the patient with what's left over-----why accept $75 from Tricare when I can bill the patient for a higher amount of $284.61 I've explained it to them repeatedly and yet they still have not billed Tricare for life and yes they accept Tricare for life. Sad really. I currently have a text stating I owe $284.61 and it's their error not mine

Charles Starr is a professionally superb physical therapist. He listens well to his clients and…read moreworks with them to achieve their goals for improved health, instead of dictating an agenda that he expects them to adhere to. My two primary goals were to decrease my arthritis neck stiffness/pain and to improve my balance. Both goals were reached, with an unexpected bonus occurring of a much lower blood sugar level due to my new daily exercise routines. Because of my increased neck flexibility I feel much safer backing up my car in parking lots and changing lanes while driving. My balance is so much better, I now feel capable of walking on uneven surfaces, without having to continuously watch the ground. As a result of having a much more confident stride, I am able to walk as fast as other people I go places with, instead of just shuffling along slowly. In my opinion Charles Starr is a 5 Star Physical Therapist.

I am so glad that I went to Starr Spine. I was experiencing extreme pain and discomfort in my…read moretailbone area that caused me to be unable to bend over or even sit comfortably. Charles was able to relieve me from so much of the issue and educated me about what was going on and how to work on preventing it from recurring in the future. He never rushed through appointments - took his time and was very thorough. He always explained what he was doing and made sure I was comfortable with the process. I highly recommend him!

Worst nurses ever they were mean.Made fun of me being crippled and having brain surgery.Left you…read morein the dark at night.I was bullied forced to do things I refused.

Ohio Health--you've made a fan out of me…read more Great customer service (or in this case, patient care) isn't how you handle yourself when things go right; it's how you recover when they go wrong. In my case, things went very wrong, and Ohio Health handled the situation perfectly. I won't recount my original review (you can read the terrible experience below), but let's just say I did not receive the treatment I expected. I sent out one tweet about my experience, and Ohio Health was *on* it. Seriously, these people have their act together. Let me tell you what transpired next... 1. I received a public tweet within one hour to apologize and to find out more about the situation. Their social media person and I DM'd back and forth, and she scheduled a time for me to get a call the next day. 2. Deb Kuntz (the Director of Quality & Outcomes Management) called me to apologize and to find out more about my situation. Deb does her job flawlessly. She was gracious, humble, and caring. I could easily tell she was genuinely concerned for my health--and not just removing my bad Yelp review. She knew i really liked my PT, so she was determined to get me back to this particular office again. She promised she'd follow up with me the next day...and she did. 3. Deb actually called me every day or every other day until I was able to get re-scheduled for therapy. She was clear with every step of the process. She knew it would be uncomfortable for me to go back to the office if the offending employee was also there, so she jumped through hoops to help make me feel okay about returning. 4. Ed, the Office Manager (I think that's his title, and I forgot his last name), called me a few days later to apologize and to help me get re-scheduled. He was very kind and caring. 5. I finally showed back up for therapy, and of course it was awkward, but they really did everything possible to lessen the awkwardness. At the end of my appointment, Ed asked to chat with me for a minute--he wanted to make sure everything was okay. And now, I am back in therapy and well on my way to getting my feet back in action. I am extremely grateful that Ohio Health acted quickly to fix my issue. The way they handled themselves has definitely earned a fan in me!

Dr. Diorio has been my primary care provider for over 25 years. He can be difficult to get an…read moreappointment with because he has a full roster of patients, but once you are in the office, you don't have to wait long to be seen. He listens to all my concerns and never makes me feel rushed. He uses a combined approach of Eastern and Western medicine which I find incredibly effective. He's as likely to recommend treating a condition with acupuncture as he is recommending a drug. He's a wonderful doctor and I am grateful to have him. I've never met another doctor like him.

I am writing about another SportsMax location on Polaris Parkway - but they are one and the same…read moreorganization with doctors working from multiple locations. I actually started at this location a LONG time ago (and about 3 doctors ago within this practice). My original doctor is still here (I think) but I changed when my office ended up right next to the Polaris location. I initially got connected to the practice through a referral to a doctor who had expertise in 2 areas I needed help with. The fact that it was sports medicine was just an added bonus. I appreciate their long hours and variety of doctors. They are also connected to PT which I've had to use upon occasion. My current doctor is younger than me - a female, not by requirement but she was available when the prior doctor (whom I didn't really like) left the practice. I had only seen him twice and I landed with him when I changed locations. I had to see my doctor this time as I needed a script renewed. I had the 7 AM appointment and was called back barely after sitting down after checking in. My stats were taken by the assistant and again - soon after she left the room the doctor appeared. NO WAITING! This is a MAJOR pain point for me as I'm a lawyer and my time is valuable. I've had some experiences recently at another doctor (specialist) where I had to get up and leave before even getting called back from the waiting room as I just couldn't waste any more of my time waiting. The frosting on the cake was that the office manager was SURPRISED when I left. Anyways, I have not encountered ANYTHING like this at Sports Max. They respect me and my time. My office moved downtown and I have stayed with the Polaris office. I would like to have a doctor near my home (Gahanna), but OhioHealth doesn't seem to have anything there - and Sports Max definitely does not. As a result, I'll stay with SportsMax and the inconvenient drive up as long as they keep their scheduling accurate and get me in and out quickly!