I went to urgent care for UTI symptoms and high blood pressure (provided photos of my readings at…read morehome) , expecting guidance and care. Unfortunately, the assistant was extremely rude and dismissive. After waiting 45 minutes, the provider (DR. B) she seemed uninterested and did not offer any meaningful recommendations or clear next steps. I came here for help and left feeling frustrated. STAY AWAY.

I've now needed to make two trips to this urgent care. Every time the staff has been kind and the…read morevisit has been completed in a very timely manner. I would recommend this location for urgent care needs!

Parking is easy. Park in the safe auto lot. Bring ticket with you to validate before you leave…read more Just makes it easier. Take elevator in garage to level 2 there is a pedestrian bridge to Ross. Tip: You can access Rhodes from Ross but its quicker to get off at level one and walk outside. I was going to Rhodes. Check in is easy. Turn right at the info booth and you will see the registration room. They will log you in and then walk you to your next floor or department for your procedure. You kind of feel like you have your own tour guide. Waiting rooms were clean. They had reclining seats in some of them. The secretary at endoscopy was not at her station for five minutes and people who came in after me then got checked in before me Found that irritating. Plus they just left my stickers on her desk... for all to see. pretty sure that is a HIPPA violation. I didnt like my stickers abandoned on an empty desk. The person scheduled in front of me was late so I got a room 45 min early! Yay me. Tip: always get to these appt times promptly or early.... That person is going to be sad they were late. Staff was great. I need filtered IVs due to a heart condition and that was available and checked on by both anesthesia and my surgeon/doctor. Felt my heart safety was very well cared for. Procedure was explained thoroughly. Dr Hooper was personable, and answered any questions I had thoroughly without rushing or making me feel silly for having questions. Procedure went smoothly. Seems cancer free, thats a good thing. Now just waiting on stomach biopsies. If you ever need a thorough, competent and kind doctor to determine if you have ulcers/stomach cancer... I highly recommend Alexander Hooper at OSU.

Before I going to say how deeply angry I'm about this OSU Urology Dept I have to give thanks to…read morethose employees who cared & tried to help my son with his kidney stone. Doctor Creagh Boulger at OUS East treated my son with vigilance when my son came in bleeding dark red blood & in tremendous pain. He restored the Opioids for the pain which is rated worst than childbirth. Included was a Cat Scan to make sure his kidney wasn't totally blocked & treated my son with Autism with dignity. Garin from the Patient Response Team listened to my concerns & it seemed to me that he was going to try hard to get better treatment for my son. It is possible that he had an influence as instead of waiting until May 21 for Mike's treatment they removed it on May 12th. Doctor Matthew Lee was the kind Doctor who stepped up to the plate. The practice of waiting so long to treat something as painful as a stone is unconscionable. Mike suffered so much during this ordeal from his pain, his Autism and because he couldn't work his full time job. I don't understand what caused this whether it was the industry which causes people to often declare bankruptcy in order to obtain health care. We have the most expensive health by far than the rest of the Industrialized world such as Germany for example which provides Universal health care, out lives us & those who have job pay about 1/2 what wee pay here. Every time I myself suffered from kidney stones the Medical team would give the patient 4 to 5 days to pass it and it it wasn't passed in that time they would go in and remove it. Mike will avoid OSU if he is ever to get the stones again. And in most cases such as mine he will eventually have another attacks.

My family and I have used urgent care numerous times over the past decade. They have treated…read moreeverything from severe lacerations to dysentery. They even did a small bit of surgery to remove a cyst from beneath the skin. My point is that our visits have always been extremely productive. This Urgent Care reminds me of the old days when physicians looked after the true needs of the patient rather than worrying about what the damn lawyers might say. When you read reviews for this location know that it serves a very difficult population to deal with. Every community has its culture. The community culture here is one of extreme entitlement and self-absorption. It's likely any negative comments you find about urgent care are likely to be not valid. In spite of my profile, I am a scientist. This means that I have a special appreciation for the technical quality of medical care. I trust the people at urgent care in upper Arlington more than our family physician. The staff and facility are outstanding. The highest compliment I can pay them is that I trust them with the health of my children. Highly recommended. A far better option than the riverside emergency room or the OSU emergency room for non-life threatening issues. Note to my fellow late middle-age white male affluent citizens: put on a damn mask buttercup and act like a man!

surprisingly this last experience they were fairly rude .. almost like an inconvenience to check me…read more. The moment the physician said he did not like treating people who had been car accidents at the urgent care, Wasted an upfront fee to be seen. Taking my business elsewhere.

Do you like driving your sick kid to the urgent care and waiting for countless hours? If your time…read moreis valuable to you, this is the best service! Dr. Garg has taken care of our two children several times, via phone call and house call. He truly cares about the kids and is very thorough. He was even available late at night over the Christmas holiday to treat my son's stomach bug, and helped to find a local 24-hour pharmacy that could fill a prescription while everyone else was closed for the holiday. Better yet, he kept following up through the week to make sure my son was improving. That NEVER would have happened with the standard urgent care center. I can't recommend Children's EmUrgent Care enough!

From the owner: Pediatrician that makes house calls. No more wasting time in waiting rooms. Dr. Garg will evaluate…read moreand treat your child in the comforts of your own home or a place convenient to you. Check out the website for more information or call Dr. Garg directly.

I wish our family doctor was as efficient, thoughtful and kind as the staff here. Dr. Al gives…read moregreat care, thoughtful advice and heck, even walked us through the store to find natural stuff for my daughter's ear to prevent infections. We've come here when it was jam packed with people, and when it was just us and we never wait as long as we do with our reg OSU doc. They've always been great and are very qualified in my opinion.

I was in the area and just stopped by for a flu shot. The nurse practitioner was pleasant and got…read morethe job done. No complaints. Regarding Kody's review, this is unfair. Differentiating seasonal allergies from a viral URI is often difficult and not always clear-cut. It's also not all that important to differentiate between the two in an urgent care setting. The treatment either way will be supportive and largely the same (e.g., antihistamines, decongestants, corticosteroids).

I scheduled an appointment via the app for 3pm. Upon booking it read arrive at 2:50 and…read moreappointment 3:10pm. I completed all paper work prior to and arrived and checked in via the app at 2:50pm. The parking lot is a mess as it routes pharmacy traffic right thru the parking lot. Good visit overall and loved the nurse practitioner. They were running a bit behind but once I was called back there were no issues. Picked up some prescriptions and was seen for this cold that was not the Flu or Covid but had similar symptoms. It's a good option and decent care if you need to be seen and can't get into your primary but doesn't constitute urgent or emergency care.

From the owner: MinuteClinic® in COLUMBUS is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Pretty standard urgent care. Clean and the reception/nurses were very friendly. It went quick and…read morethey seemed to care. The Dr we saw though was not very friendly. She was almost passive aggressive and seemed annoyed we came to an urgent care facility. Didn't discuss any results of the test they ran and basically just shoved us off to the ER.

About your average urgent care place, which is to say, expect little. I got there on a Sunday…read moreafternoon and the wait was maybe 15 minutes which isn't too bad. The front desk person wasn't the most friendly, but then again I was in a lot of pain. My major issue with the visit was the doctor. He was both unprofessional and a bit unhelpful. After looking at my eye, he said to the medical assistant something along the lines of "look how big [the ulcer] is, you can see it without the magnifying device." Yeah, really cool. English was also his second language. I could understand him perfectly but he kept giving me the wrong directions while he was flushing out my eye. He would tell me to look at the floor and then immediately correct himself, and tell me to look straight ahead of me. This was concerning as having your eye flushed out is a bit stressful. When I got a diagnosis, I had a lot of questions (I basically couldn't see out of on eye and was in a lot of pain). Like, would my vision return? A pretty important question, I think. He just never gave me a straight answer. I understand he wasn't a specialist, but at that point he should have just told me he didn't know and sent me to a specialist immediately. He told me to see a specialist in 2-3 days if it hadn't improved and gave me some eyedrops. The medical assistant (I think she was a MA) was actually very empathic and took the time to answer my question. My major issue, was that the doctor's diagnosis created a sense of panic, and I left feeling panicked because I didn't know how serious the issue was or if it was being adequately treated. I ended up going to an eye doctor the next day, and even she referred me to a cornea specialist (who agreed to see me immediately--so that gives you a sense of the urgency of the problem). That specialist discontinued the eye drops I had been using, and started me on three new eye drops. She proceeded to schedule follow appointments in two days and one week. Overall, they didn't do any damage. But aside from getting a diagnosis (and the contact out of my eye), they didn't do anything of value. The moral of the story is don't sleep in your contacts, and when you can't see out of one eye, just go to the ER.

very unsure as to why nobody can answer the phone here. beyond disrespectful to students who pay a…read moresignificant amount of money to go to school here. i've called multiple times throughout the course of a week with absolutely no responses no matter what time of day. do better.

It doesn't look like there are many OSU students currently on Yelp, but in case there are, I wanted…read moreto take a minute and let you know about my generally great experience at the Student Health Center. I think people's expectations are generally low for a student health center, but I was always able to get appointments very quickly and, aside from one doctor, found everyone to be exceptionally friendly. The women's services doctors were really great - friendly, patient, understanding, never judgmental. If you have to have your first pelvic exam here, have no fear - you are in good hands. My first doctor (who unfortunately has since left) even went above and beyond to do a blood test to check my iron levels when I mentioned in passing that I was a vegetarian and recommended a multivitamin. Pat Balassone was always great - she did my pre-study-abroad appointment and was very thorough, writing out notes and making sure I had an epi-pen to take with me. Dr. Coleman, the allergist, was excellent and made pages and pages of detailed notes. He was a little slow, but nice and thorough. The dental providers were good too. Phlebotomists (who draw blood) were really friendly and the lab turnaround was very quick. Even though the waiting room is sometimes full, everything moves quickly. And once you leave Ohio State and move on to a new doctor, medical records cost $8 and they had about a week turnaround. If you have OSU's student health insurance, all you pay for is dental and specialist appointments. The pharmacy is cheap and pretty quick. The only downsides is the dated facility. But the quality of service makes up for it. And maybe someday soon, there will be a new facility. They can call me and ask for donations for that any time!

Great experience will return. Easy to make an appointment. Get in and out fast. Friendly doctor…read moreand staff. Came for broke bone and was sent down the road for an X-ray which I could get almost immediately. The urgent care called me with the results and recommended orthopedic surgeon offices. Highly recommend!

Place cannot be beat! Dr Raj is always there when you need him. We're lucky to have him serving our…read morecommunity!