I found Shawn via the internet. I had referrals from friends, but wanted other quotes. Shawn…read morereplied to my email. Per his website, I provided photos of the work I needed done. Some of the contractors I had contacted had yet to reply 24 hours after my call or email. Those who did reply were vague as to the time to repair my problems. Shawn was upfront with all I asked of him. His show up plus first hour fees were higher than other quotes, but my instincts told me to choose Shawn. He arrived on time, went right to work, and wasted not his or my time! He answered all my questions as he worked. I was very pleased and will recommend anyone reading this to work with Shawn! JWZ in Corolla

The good part was they came right out, but the bad part was it was very expensive to replace water…read moreSpicket

The quality of the work here was top tier. Kami was definitely my favorite, she was so kind. Value…read more& service requested was perfect!!

Way overpriced. Over $300.00 to install a $13.75 (Look it up...Home Depot, Lowes) quarter-turn,…read morein-line shut off valve for an exterior foot shower. I asked for a breakdown for a standard invoice showing parts versus labor and was told they will not provide one. This is a 20 minute DIY job. I've done it myself but this repair need came during rental season and I am out of state. I approved the repair never expecting such a highly inflated price. My lesson learned henceforth. If asked by other community homeowners I will not recommend Absolute Plumbing.

Called Sea Salt Solutions after 5 PM on a holiday with an overflowing septic, fully expecting no…read moreanswer. Joey picked up immediately and said he'd be there within 2 hours... and he actually was! After finishing another job, he went back for the right truck and drove out to our place in Kill Devil Hills. He reassured our tenants right away, got to work, pumped the tank, cleaned everything up, and then went above and beyond by FaceTiming me to show and explain the condition of the system so we can avoid bigger issues later. All of this done after hours, in the dark, with a headlamp. We had called 6 other companies who couldn't help. Joey was the only one who showed up and he was professional, honest, and genuinely cared about getting it done right. Easy 5 stars. We'll absolutely be calling him again.

Joey of Sea Salt Solutions saved the day. He came on a peak Saturday morning to pump and repair my…read moreSeptic on short notice. My former Septic Pumping company had done such a terrible job just a few months ago and left ne with a clogged filter and lots of sludge. I'm sticking with Sea Salt Solutions for all my Septic Pumping And repairs from here on out. He's local, so he was able to get to ny house in Duck right away.

Wilson Plumbing was excellent to work with. They came out to take a look at an issue with my shower…read moreand provided an honest, straightforward assessment. As it turned out, the problem was not what I had originally thought, and I really appreciated that they took the time to explain what was actually going on rather than pushing unnecessary work. Their candor, professionalism, and expertise gave me a lot of confidence in their service. I'll definitely use Wilson Plumbing again and would gladly recommend them to others.

We own a beach house in the Outer Banks. Our winter visits typically occur once a month. It's been…read morea cold winter. When we arrived home this month we realized we had no hot water. After calling several , close to 10 plumbers, I was referred to Rodney by another vendor. Rodney was punctual and reliable. He found the issues right away. He provided me with some basic education. He also repaired an outdoor shower faucet that would have been a nightmare issues had I not noticed it.

You Can Do No Better Than Norris Mechanical!…read more Hersey, his installation crew and support staff worked seamlessly together to provide us with an above-and-beyond customer service to go along with an exceptional installation of our new HVAC system! After receiving quotes from four (4) OBX-based HVAC companies for a new HVAC system (air handler & heat pump replacement), we chose Hersey and Norris Mechanical. Why? Because Hersey listened and understood what we were really trying to accomplish better than all the rest. We started out by asking all the HVAC companies to estimate a HVAC job that would include: * Replacing the heat pump and air handler * Relocating the heat pump from one side of the house to the other, and * Moving the air handler out of a closet and into the attic But what Hersey got (and none of the other companies did) is what we were really trying to do...restore the historical integrity of our mid-century beach cottage. Now with that insight, he suggested not only moving the heat pump and air handler, but also installing a brand new duct system in the attic (including cutting in eight [8] new registers. This gave us the ability to bring back the beamed ceilings throughout the house, which had been hidden under a clunky drop-down ceiling for nearly 20 years. Hersey also relocated our water heater to the other side of the house. So, when the dust settled he was able to move the entire HVAC system into attic, give us back our beamed ceilings, give us a larger heat pump than everybody else quoted and freed up two (2) closets for us. In a 1,000 sq foot cottage that's a BIG upgrade in storage space! And installing all Trane equipment (American made) was just more icing on the cake I could go on with how truly pleased and satisfied we are with the entire estimate and installation experience, but suffice it to say: if you are considering a HVAC installation, then you can do no better than Norris Mechanical! Dan S. Kitty Hawk, NC

Norris Mechanical is an incompetent business completely ruined by Stephanie, who is the absolute…read moreworst part of the company. While their technicians botched a thermostat wiring, Stephanie's toxic attitude and total lack of empathy make her the primary reason to avoid this business. She refuses to help with basic tasks, treats panicked clients with disrespect, and is single-handedly driving the company into the ground.

Quick and honest with great customer service. They saved me from buying a new range when they…read morecould have easily charged me for a replacement. I have put them on my list of service vendors.

yelp forces at least one star. if I could post with no stars, I would…read more I am finding the opposite of good customer service. When the business first opened, they were very helpful and prompt. For the last two years, we have called for 4 different jobs. Each time we were put off for AT LEAST a week. One time it was over two weeks. Today Jim hung up on my husband. Never calling them again.

My wife and I have a house in Duck. We have owned it since 1985, and over the course of time we…read morehave used a number of plumbers to fix a number of issues. However, for approximately 15 to 20 years I have counted on OBX Plumbing to address all of my plumbing problems. No matter how big or small they arrive on time, asses the problem, provide a solution, do the work, at a fair price. It is a local family run business that that provides personal service. I would highly recommend them. David & Lorraine

We used OBX Plumbing a couple times over the last two years at our Corolla home and they did a…read moregreat job for us. They identified & fixed a second floor drain leak and realigned some PEX piping for our outdoor foot shower. A prompt and reliable family business!!

We called last week for estimates . Colin was so polite and professional. The rapid turn around and…read morereasonable pricing eliminated the competitors. Still we were a bit skeptical, as there much be a catch. We were so delighted, with the installers Mike and Josh. Not only were they skilled and diligent in their labors, they treated our home with great deal of respect, leaving it clean and tidy as if they were never here. Colin stopped by to ensure our satisfaction and do a quality check. My husband and I would whole heartedly recommend them: pricing beat out all competitors, professionalism superb, quality of workmanship excellent . So delightful to have received quality service at an exceptional value. THANK YOU COLIN, MIKE AND JOSH Mike and Pam. Murray

Highly recommend North Beach Services. They maintained our old system so well it lasted beyond…read moreexpectations. Then, they recently replaced our system. Everyone is very professional and provides excellent customer service. Just had them out to do quarterly maintenance and Christian was prompt, professional, and answered all of my questions. If you are looking for a reliable and customer-oriented company, this is it.