Surfin Dood Plumbing did a great job at my home. They showed up with less than a day's notice, were…read morereasonably priced & did a very good job. The local water dept subsequently had to work on my water meters and they complimented Surfin Dood's work. High praise!

I had a water main break coming into the house from the street at our home in Duck. Within an hour…read moreMike was at our house and had the problem rectified. Fair price, great service and good people. If you need a plumber in OBX, I recommend calling Michael Askew Plumbing.

I reached out to Mike as he was referred to me from someone who had done some work for me and I…read moretrusted his reference. Mike got back to me fairly quick and came by to see what the job was. He said that he could handle it and would get back to me with a price. 6 days later I texted him asking if he had put together a price for me. I wasn't shopping for a plumber, I was planning to use him because he was referred by someone I trusted. Mike never responded. I waited 2 weeks before deciding to post this review. Part of being a good contractor is showing up and getting back with people. If he said that he wasn't interested, or was too busy, I would of looked for someone else. Instead I lost valuable time and had to try and get another plumber. Luckily I found someone who not only is happy to the job, but returns calls. Not even a difficult job. Maybe he's a good plumber, I'll never know. This review is based on the fact that he did come to my house, and did say that he would give me a price. Therefore, I did officially use his business. It wasn't like I showed up at a restaurant with no reservations and then posted a bad review about them because they wouldn't seat me. It's more like having a reservation and being seated but never being served. You the can make your own decisions. This was my experience.

Called Sea Salt Solutions after 5 PM on a holiday with an overflowing septic, fully expecting no…read moreanswer. Joey picked up immediately and said he'd be there within 2 hours... and he actually was! After finishing another job, he went back for the right truck and drove out to our place in Kill Devil Hills. He reassured our tenants right away, got to work, pumped the tank, cleaned everything up, and then went above and beyond by FaceTiming me to show and explain the condition of the system so we can avoid bigger issues later. All of this done after hours, in the dark, with a headlamp. We had called 6 other companies who couldn't help. Joey was the only one who showed up and he was professional, honest, and genuinely cared about getting it done right. Easy 5 stars. We'll absolutely be calling him again.

Joey of Sea Salt Solutions saved the day. He came on a peak Saturday morning to pump and repair my…read moreSeptic on short notice. My former Septic Pumping company had done such a terrible job just a few months ago and left ne with a clogged filter and lots of sludge. I'm sticking with Sea Salt Solutions for all my Septic Pumping And repairs from here on out. He's local, so he was able to get to ny house in Duck right away.

The good part was they came right out, but the bad part was it was very expensive to replace water…read moreSpicket

I found Shawn via the internet. I had referrals from friends, but wanted other quotes. Shawn…read morereplied to my email. Per his website, I provided photos of the work I needed done. Some of the contractors I had contacted had yet to reply 24 hours after my call or email. Those who did reply were vague as to the time to repair my problems. Shawn was upfront with all I asked of him. His show up plus first hour fees were higher than other quotes, but my instincts told me to choose Shawn. He arrived on time, went right to work, and wasted not his or my time! He answered all my questions as he worked. I was very pleased and will recommend anyone reading this to work with Shawn! JWZ in Corolla

Way overpriced. Over $300.00 to install a $13.75 (Look it up...Home Depot, Lowes) quarter-turn,…read morein-line shut off valve for an exterior foot shower. I asked for a breakdown for a standard invoice showing parts versus labor and was told they will not provide one. This is a 20 minute DIY job. I've done it myself but this repair need came during rental season and I am out of state. I approved the repair never expecting such a highly inflated price. My lesson learned henceforth. If asked by other community homeowners I will not recommend Absolute Plumbing.

My experience with Absolute started off as a frantic call over the weekend at 8am for the waterfall…read morethat was coming out of my ceiling light into the floor. They arrived fast and fixed the issue. Fast forward a month later, I decided to remove ALL the QUEST piping. (thoughts and prayers if this is still your situation) They took such attention to detail and were very careful when removing furniture, prepping the area and preserving the drywall cutouts. They let me know each day what they'd be doing and when they'd be on site. Very well mannered folks as well. I'll miss the crew when they're gone, but boy do I sure hope they never have to come back. :-). They're ABSOLUTELY the first call i'll make for anything plumbing related going forward. (forgive the pun, i had to)

Wilson Plumbing was excellent to work with. They came out to take a look at an issue with my shower…read moreand provided an honest, straightforward assessment. As it turned out, the problem was not what I had originally thought, and I really appreciated that they took the time to explain what was actually going on rather than pushing unnecessary work. Their candor, professionalism, and expertise gave me a lot of confidence in their service. I'll definitely use Wilson Plumbing again and would gladly recommend them to others.

We own a beach house in the Outer Banks. Our winter visits typically occur once a month. It's been…read morea cold winter. When we arrived home this month we realized we had no hot water. After calling several , close to 10 plumbers, I was referred to Rodney by another vendor. Rodney was punctual and reliable. He found the issues right away. He provided me with some basic education. He also repaired an outdoor shower faucet that would have been a nightmare issues had I not noticed it.

Heat Pump Service Issue and Billing Concern…read more Background In September 2024, I purchased two new heat pumps from R.A. Hoy. Since I am retired and spend most of my time at home, I do not need to adjust the temperature frequently. Specifically, the unit in question serves the upstairs area, which I rarely visit during the day. Discovery of the Issue In February 2026, I received a service message on my thermostat for the upstairs unit. Upon checking the unit through my app, I discovered that it had been running continuously, 24 hours a day, since mid-November 2025 up until the present date in February 2026. Service Call and Diagnosis I contacted R.A. Hoy for service. The technician identified that the unit was only producing 70-degree air and was one pound low on refrigerant. I also have 2 inspections each year that were reported as good. Electric Bill Concerns Because my electric bill is automatically paid from my bank account and has remained consistent for over 10 years, I had not been monitoring it closely. However, after realizing the heat pump had been running non-stop, I reviewed my bills and noticed an increase of over $100 per month starting from when the unit failed in November 2025. My electric bill is normally lower in the winter as my gas furnace heat my home when temperature is 40 degrees or lower. Concerns Regarding the Repair and Warranty I received a bill from R.A. Hoy for the refrigerant. I believe that, since the leak appears to be a result of the initial installation, I should not be responsible for this charge. Additionally, if this leak is not properly addressed, it is likely to recur annually. However, I was informed that because the issue arose more than a year after installation, it is not covered under the warranty.

Paid for two maiatianance contracts up front, took my money and refused to honor the second…read morecontract.

You Can Do No Better Than Norris Mechanical!…read more Hersey, his installation crew and support staff worked seamlessly together to provide us with an above-and-beyond customer service to go along with an exceptional installation of our new HVAC system! After receiving quotes from four (4) OBX-based HVAC companies for a new HVAC system (air handler & heat pump replacement), we chose Hersey and Norris Mechanical. Why? Because Hersey listened and understood what we were really trying to accomplish better than all the rest. We started out by asking all the HVAC companies to estimate a HVAC job that would include: * Replacing the heat pump and air handler * Relocating the heat pump from one side of the house to the other, and * Moving the air handler out of a closet and into the attic But what Hersey got (and none of the other companies did) is what we were really trying to do...restore the historical integrity of our mid-century beach cottage. Now with that insight, he suggested not only moving the heat pump and air handler, but also installing a brand new duct system in the attic (including cutting in eight [8] new registers. This gave us the ability to bring back the beamed ceilings throughout the house, which had been hidden under a clunky drop-down ceiling for nearly 20 years. Hersey also relocated our water heater to the other side of the house. So, when the dust settled he was able to move the entire HVAC system into attic, give us back our beamed ceilings, give us a larger heat pump than everybody else quoted and freed up two (2) closets for us. In a 1,000 sq foot cottage that's a BIG upgrade in storage space! And installing all Trane equipment (American made) was just more icing on the cake I could go on with how truly pleased and satisfied we are with the entire estimate and installation experience, but suffice it to say: if you are considering a HVAC installation, then you can do no better than Norris Mechanical! Dan S. Kitty Hawk, NC

Norris Mechanical is an incompetent business completely ruined by Stephanie, who is the absolute…read moreworst part of the company. While their technicians botched a thermostat wiring, Stephanie's toxic attitude and total lack of empathy make her the primary reason to avoid this business. She refuses to help with basic tasks, treats panicked clients with disrespect, and is single-handedly driving the company into the ground.