Finding exactly what you need in a place like this is hit or miss because it depends on what people…read morebring in. In the other hand, customer service should not be hot or miss and it wasn't! It was great! This past visit I asked the woman at the counter about finding a certain type of shoe. Not only did she tell me where to go, she actually walked me to the back and showed me the rack where that type of shoe was being displayed! She was very kind. On top of that, they actually HAD exactly what I was looking for and exactly the right size, almost brand new for less than half of what I've been seeing Online, etc. I always give Kid to Kid a try before buying things new! Thank you, kid to kid staff!

Went there to visit for the first time looking for shoes. So grateful to find a place like this!…read moreThey have a huge variety for my toddlers size. It's affordable and good quality, especially since babies feet grow quickly! We ended up buying 3 pairs (black, white, and dress shoes). Definitely will keep coming back to buy more shoes and clothes!

06/27/23- Tuesday…read more We've been going or buying items for our kids. Wonderful customer service!!! Thanks Ms. Mona and previous cashier!!!

I love the children's place they have good sales and great customer service. Will recommend anybody…read morewith kiddos.

Love attending these kids resale events! Easily the best…read morechildren's resale in Dallas! There is a spring and a fall sale every year! Easily the cleanest, stain free, trendiest kids resale in Dallas. I'm not sure why they don't extend to Austin and Dallas. No cover charge but there are some rules to attending. Other sales permit obviously stained items, it is Rare to find a stained item at this sale. If you do, hand it to an employee or drop it in the basket and they remove it. Checkout is easy, you do get a bit of a discount if you pay cash. Check the website for the size of wagon you can bring, they sell IKEA style bags, and to see which days kids are permitted, which days are 50% and 75%!

Something great: sorting tables with go back racks and bins. I love this idea and makes it so…read morepeople aren't putting things on the floor and then leaving them in the incorrect location when they decide to not keep it. Now for the negative as a shopper: no shopping bags unless you purchase them. I was shocked by this. You'd think they want people to gather as much as they can fit! The large ikea bags aren't that expensive ($1 each), and considering how much money they are making this could make them a lot more! Also, no bag to have your purchased items in. This makes it easy to leave when you may not have paid for something that you put in your stroller. Theft is easy here. Now for the negative as a consigner: There is no inspection of your items when you arrive. You walk in and place your items. Then they inspect and pull your items from the floor if they don't meet quality standards AFTER you've left the building. This leads to a lot of people selling dirty items because they know the inspection process is lax. This also lead to me placing sandals on the tables and just before being done, someone happened to see what I was placing and let me know sandals are seasonal and they would be pulled off the floor. So I went back to collect the other sandals and ended up not remembering one. So now I walk out with my items and they have no idea if I picked up my own items to leave or someone elses. Again, theft option. Also, I had shoes in boxes. There is nothing on the consignor detail pages that say no shoe boxes under the shoe section. Since that was all I was consigning, that is where I looked prior to bringing my items and placing them on the floor. Again, no inspection at drop off, so had no other way of knowing a detail that is NOT on their website. I went to pick up my unsold items and they threw away my boxes! I understand keeping them behind a desk, or calling the seller, but then the owners daughter (who will be taking over the business) said it was on the website. I didn't have it pulled up at that time to say, "No, it's not!" And there was nothing I could do about it since they are long gone in the garbage. There should be an option for sellers to sell at the 50% off, but not the 75% off. I didn't mark anything discount because of this. I spent my shift sorting and organizing girl shoes the entire night and one of my pairs of shoes was not sold and not on the floor. They were in my pile when I went to pick up and they would have sold if they were on the floor. I have no idea where they were the night before. They were priced cheap and almost new. Last, and every consignor should be upset about this... I worked a shift and got to shop beforehand for an hour. I found great items (although a lot stained/faded/etc that I didn't purchase.) During the sale time I handled go-backs for clothing and saw some other things that I wished I had picked up. In the last hour when there were only about 8 shoppers left, I asked the owners son-in-law (who will be taking over this business with his wife at some point) if I could get more items and check out. He said no and that I could come back the next morning (a Tuesday - work day) if I wanted to buy more because I'm on shift until closing. We literally stood around waiting for the last shopper to check out before they would let 20 volunteers leave. I could have purchased 10-20 more items which is money for the consignors at 50% off, but was told to come back on 75% off day (which I couldn't) and then most items I wanted were going to donation, so no sale for consignor or company owner!!!! What's the point of that? Did they think I was stashing items? Y'all should have seen the thousands of items going to donation the following day! :( That is not a business owner mentality, it's a worker mentality and they should not be running a business. I was shocked to see the Consignment Mommies award this consignment shop won last year! Just shocked!

I LOVE Once Upon A Child! It's my go to place when the kids have outgrown certain things, and it's…read morealways nice to pick up new stuff while I'm here. The selection is SO GOOD- they have nothing but high quality things, and the selling process is really seamless too. I come here all the time and I think it's a great concept. Workers are really sweet as well. (Personally I think one way they could improve the selling experience is with more transparency in their process about what they're offering per item, but you don't get an itemized receipt- just a blanket offer and they show you the bin of accepted pieces)

A great place with always friendly service. They have new & gently used clothes, shoes, toys, &…read moreaccessories for newborns up to teens . The prices are always reasonable to very good and they have good options of items to choose from. I went from before my daughter was born until she was in her early teens. I've bought & sold from them and received great service either way. Kids grow quickly and this is a great place to get what you need for them for a valuable price & also have the opportunity to sell the items back once it's no longer needed.

After patiently waiting for a crib for my first born children (twins) for 5 months( I knew it would…read moretake a while and not mad about that) but unfortunately I finally had claim fraudulent bulling to my cvs company. They are quick to take your money then not send anything as promised( waivers, design, and even the purchased product) more importantly there's no line of communication which is why I'm really mad. Felt like they took my money and ran. You will hear her say she works with celebrities... my dollar is just as good as theirs but maybe she prioritzes her customers, idk?! Also no celebrity would put up with this customer service. Now I'm one month out with no crib for my babies. I hope no other mom is treated this way which is why I'm writing this.

From the owner: Luxury Children Clothing, Furniture, and Gifts!read more

Great Mix of Dining, Shopping, and Everyday Errands Watters…read moreCreek Village in Allen is a convenient and well-designed destination with a good balance of restaurants, retail, and everyday services. The layout is walkable and easy to navigate, making it a pleasant place to spend time rather than just a quick in-and-out stop. There's a solid variety of dining options along with stores and services that make it useful for both casual outings and errands. Parking is generally easy, and the overall atmosphere feels relaxed and family-friendly. It can get busy during peak hours, but the area is well maintained and thoughtfully planned. Overall, a dependable and enjoyable spot in Allen for shopping, dining, and meeting up.

We come maybe a few times a year. Mainly to burn energy at the playground. Read some of the…read morereviews and just wanted to comment on those. To the reviewer who was upset about getting a tow away notice. I'd be upset too. In fact, if it was me.. I'd try to track down the people who left that note and reported in the first place. Security persons should take ownership too absolutely especially after they got the report and supposedly inspected your vehicle themselves. Unless your placard wasn't visible, that's just not right. I also saw a reviewer mentioning about 2 annoying kids clogging up the slide going up the wrong way. You were way too nice. I would've slid down myself after several verbal warnings. Shame on those kids' parents (if you can call them parents) for not watching their brats. I've seen this at times too and usually a verbal warning and rebuke from me was enough to straighten out the pests who abuse the playground like that. I mean obviously this should, in no way, reflect the rating of Watters Creek area since it's not their fault there are selfish kids/parents who visit there. But I still appreciated reading the review because I can empathize. Next time, don't hesitate to just use the slide as it's intended.

if I could put 6 stars I would the employee Jenny was extremely helpfull she helped me find exactly…read morewas looking for , for my nephew will be coming back

14September2020@3:28 pm/ Monday:…read more Lots of great clothing/ attires here. Very organized!!! Thank you!!!! Jjay R16:16

This is one of the best places in McKinney to shop for kids' clothes and gear. The selection is…read morealways changing, the prices are fantastic, and the store is consistently clean and organized. The team is welcoming and helpful every time I stop in.

We love shopping at Once Upon A Child McKinney! We've found some of our kids favorite brands, new…read morewith tags or very gently used. It's also great for school/camp dress up days, special occasions, and stocking up on all the things kids grow out of so quickly. We also sell our gently used closes here and get a very fair price. Staff are wonderful, as well!

Shopping I'd give a 4, but consigning I'd give a 2…read more Walked in the door carrying one black trash bag of items to consign and didn't even get a hello before the lady at the counter said that the bag was too big and counted as two bags and I couldn't bring anything else in that day. I literally come in once every 6-8 weeks, so not sure why I deserved a welcome like that. My previous visit back in November the worker actually said "are trying to ruin my vacation?" Because I suppose they didn't want too many clothes to review before the holiday. It was one bag. Not sure why they are so critical to the people literally bringing in all of the items they need to run a business.

Crises averted, back to 5 stars. Consignors beware of $1 steaming fee per garment. If your clothes…read moreare hanging, leave them hanging. You're welcome

Came here for my son's first actual birthday and man were we disappointed with the experience. The…read moretwo ladies that attended us were not welcoming or excited for our son's special day. We tried to get an audio recording through our phones but both of their systems were not working. They didn't do or say anything to apologize for the inconvenience, especially on my baby's birthday. They did/said nothing to try to make up for our experience. We will not be back to this location.