Made a reservation for my son's birthday. They wouldn't start the grill until more people joined, we waited over a half hour and ended up leaving without dinner. Disappointing experience for what was supposed to be a celebration. read more

This spot is now charging 18% gratuity for parties of 4, it doesn't matter if they're kids in car seats they still charge. The waitress Ling charged me for an hibachi dinner for my daughter when I asked for a kids meal. The manager then tells me even though it was a misunderstanding I still need to pay for what I got. I started recording her so she told me if I deleted the video she would give me my food for free. After the video was deleted, She then told me she wanted my daughters food back and I still had to pay for a kids meal as well as my food. I paid for what I asked for but I am very disappointed in her manipulative ways and the price gouging we experienced. I will never go here again! First time and last time! read more

Osaka - Receipt of what I was charged at Osaka - Japanese Near Me - Grand Rapids, Michigan

Great staff and great food! Their sushi and hibachi are amazing. I will always recommend them if someone mentions wanting sushi.

This establishment is simply amazing! As a frequent business traveler I always seek out the best sushi and hibachi restaurants to try while I am on the road. Osaka is my local favorite and easily in my top 5 out of any of the places that I have frequented in Los Angeles, Manhattan, Miami, and other big cities throughout the U.S. The atmosphere is most excellent and the chefs and wait staff are always very good as well. SUSHI: The sushi is some of the freshest I have ever had and they have a ton of rolls to choose from. Mondays & Wednesdays are 50% of sushi days from open to close. This goes for all of the rolls, even the specialty ones! If you want a local Grand Rapids restaurant for sushi that will rival anything that you will find on Michigan Ave in Chicago or Broadway in Manhattan, this is the place for you! HIBACHI: When you come for Hibachi you must request either Sumo or James as your Chef, you will have the time of your life. Sumo cooks with what he calls a more "southern" flavor. His dishes are always a little sweeter and his fried rice is by far the best I have had yet at a hibachi restaurant. James is the man for a fun family night out. He will serenade you with any top 40 song as he cooks and he also puts on a great show for the kids. People seem to really enjoy him as he is very interactive with the customers. He also will get a little crazy with the adult groups if they are looking to have some saki bombs with dinner. Anytime I am there his tables are always smiling and laughing! MANAGEMENT: One of the owners of the restaurant is Eason. He is usually there no matter the time of day with his wife Ling. They take great pride in the restaurant and the experience that their customers have. You will not go wrong if you decide on this place for your Friday or Saturday night out on the town. Once you try them you will find yourself going back over and over. A final thought. I did take the time to read through the reviews that have been posted on here for Osaka. Unfortunately, there have been a couple of 1 and 2 star reviews. All I can say to that is you can't be perfect all the time. Over the year or so that Osaka has been open I have had the opportunity to speak with Eason on a few occasions. From those conversations I know that any feedback he is given about something that wasn't quite right with the meal or the service is immediately addressed. Even a 5-star restaurant has its nights where things don't click. I can say that this is not the norm for Osaka though. I have never had any complaints and my family frequents the restaurant on a weekly basis. read more

Why You'll Like It: Super friendly and hospitable wait staff A huge menu to choose from, something for everyone Shabu, Hibachi, and regular seating options Very clean and smart choice to go on a date Mochi is hella good Even without the 50% off deal this place is mad cheap!!! Why You Might Not Like It: Many people have not experienced Shabu/Hot Pot, so you might not know what to expect and may even make a big mess at your table, luckily they give trainer chopsticks so you can't mess it up bc it's like using tongs and all you need to do is squeeze the chopsticks together. You aren't into Asian Fusion restaurants. The sushi I had was wrapped in Vietnamese clear spring roll wrap. I am planning on going back again to try the hibachi and other dishes, especially because it is half off everything this week. Unlike the previous reviewer, I think this place is at least worth the half off prices haha. read more

It was a bit of a trek on a whitewashed winter evening when I went here yesterday for half off sushi with my brother and a friend, but I'm glad a made the perilous journey. So Osaka is more or less comparable to Fujiyama on East Beltline. The buildings are almost identical in size with very similar ambience and layout, and they both do teppanyaki (a.k.a. hibachi) performance dinners, and both have pretty extensive asian fusion and sushi menus. I ordered a tempura asparagus roll, a peanut-avocado roll and a kanpyo-cream cheese roll. They were all on the smaller side, which usually the case when i go half-off sushi deals, and I maybe will order 4 rolls next time around. Either way, the sushi was very delicious and a great value. They had a handful of other interesting vegetarian rolls I'd like to try next time I go, so that was also a plus. Just remember to go on a Monday or Wednesday for the half-off sushi! My bill was on 9.50 + tip! Steal! read more

Osaka - Dragon Vegetable roll (tempura asparagus, onion, avocado), kanpyo (gourd)-cream cheese roll, peanut-avocado roll. - Japanese Near Me - Grand Rapids, Michigan

Osaka gas been our favorite sushi restaurant for years, even through COVID. We have gotten to know their staff and find them to extremely personal and very hard workers, providing 'top shelf' service! read more

Ramen is good, not instant noodle, pork is done perfectly, soup base is miso. Draft beer including Sapporo and local brewery, overall a good dinner spot. read more

Osaka - Raman with draft beer. - Japanese Near Me - Grand Rapids, Michigan

I came here during their soft opening. It is newly renovated, but someone forgot to put in some lights. I love the dark wood but, it was afternoon when my mom and I stopped in and it was quite dark on the inside. I'm sure they were tying to give it an intimate feeling, but it felt awkward for being the middle of the day. They have a large menu of sushi and other food options as well. My mom and I ordered a bento box and five sushi rolls. The sushi was good, but the bento box came with plain white rice, not a sticky rice as we are accustomed to seeing. Our server was very friendly and eager to hear our thoughts on the food. We said that we were pleased with the sushi and made him aware of our concerns regarding the rice in the bento. I have yet to return to see if any changes were made, but I still plan on eating here again now that they have been open longer. read more

Osaka - Good tea. Bento box. Sushi platter. - Japanese Near Me - Grand Rapids, Michigan

I found this place by accident and I am so glad I did. The best thing about Osaka is their Osaka roll and half-off sushi rolls on Monday's and Wednesday's! The first thing you will notice about Osaka is that it is hidden next door to a hotel on a busy street leading to the highway. A difficult to find place and get into the parking lot but well worth the fight with traffic. Once parked, you enter into a very Japanese looking lobby and to the right are tables for the hibachi and shabu meals and to the left the bar and behind tables for normal sushi meals. The waiters are very polite, service is quick and the food delicious. My brother and I have been there multiple times for the sushi and have tried to taste the hibachi and shabu a few times. My first time eating shabu our waitress helped explain how to make our food and how long to cook most of the meat (we got the chicken and miso broth). I enjoy the feeling after a meal to sit back and drink their amazing green tea. read more

Osaka - Japanese Near Me - Grand Rapids, Michigan

Have tried the trifecta - shabu shabu, hibachi and sushi. The shabu is like cooking with a hot pot built into your table. You order different proteins off the menu and are provided veggies. You mix your own sauce and cook everything in your hot pot. A lot of work and if you aren't good with flavor, this isn't for you. Fun novelty, not worth the effort. Hibachi is typical - cook flips knives and spatulas and throws rice in your pie hole. Usually a flaming volcano made of onions. Presentation is nice for a group, taste is ok. Sushi - lots of good rolls to choose from. One of my favorites is the spicy scallop. The other is the lobster roll made with soy paper. Not the best quality seafood, but above average. Insider tips: go on Mon or Wed which features half off all sushi all day, including specialty rolls. Caution: these days the lines are long and you will be waiting after ordering for close to an hour - lunch or dinner time. You can sit in the hibachi area and only order sushi if you get impatient waiting for a table. If you have the time, makes it worth it for the price. read more

Osaka - Japanese Near Me - Grand Rapids, Michigan

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We ate here two nights in a row & considering lunch today... Service is over-the-top good, and the food is great! Sushi was creative (ordered the "surprise me" roll), shabu shabu was fun to eat as well. Wednesday night sushi is 1/2 off (at time of posting). We will definately be back. read more

Osaka - Sake bomb. - Japanese Near Me - Grand Rapids, Michigan

The cook was very experienced and had a good presentation. Food was average. But the part that really bothered me was this..... we had a party of 8, paid on one bill. The waiter to whom I won't put on blast..... Sike!!! NIKO..... asked me to write down my driver license number on the receipt to valid my debit card........ WHAT!!!! That was a one time visit for me. Didn't want it to ruin my time with for my daughter's graduation from GVSU. Also had to get up to get my drink at the bar, after waiting 20 mins for a drink list tht never came. read more

Alana and I had sushi here today. It was great. Love the atmosphere. The service was great. Our server was prompt, friendly and knowledgeable. Our food came out timely and was incredible. We definitely recommend. We will definitely be back. read more

Osaka - Japanese Near Me - Grand Rapids, Michigan

I was kind of bummed that I couldn't sit at the hibachi table. All of the hibachi tables were empty and the hostess said you need to have a minimum of 2 orders for the hibachi chef to start. I sat at the sushi bar and ordered the sashimi sampler (very nice portions). I also ordered the giant surf clam and salmon nigiri. The surf clam seemed a little dry and the nishiki rice was loosely packed. I also ordered the scallop hibachi dish. HUGE portions. read more

Osaka - Scallop Hibachi dinner. - Japanese Near Me - Grand Rapids, Michigan

Sat at the bar for an early dinner on Sunday. Service was very quick and courteous. I got the seaweed salad as an appetizer which was typical for a place like this. I also got 2 rolls : plain Yellowtail roll and spicy lovers roll (spicy tuna, avocado with spicy salmon crunch and caviar on top). Both were ok. The 2nd roll had way too much mayo and hardly any caviar. Moreover, the spicy tuna was more like a mash of some sort with a weird dark pink color. Not the best I've had but ok. read more

Osaka - The bar - Japanese Near Me - Grand Rapids, Michigan

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Honestly, I had lower expectations for this place. Me and my family came for lunch and we got the hibachi chicken and we had no complaints about it. What really made our experience good was the cook. He was hilarious ! Its like we were paying for food and entertainment. I'd love to come back to this side of town just to try this place again. read more

Osaka - Japanese Near Me - Grand Rapids, Michigan

Stopped by here around 4:30 to get some sushi. Walked in and waited by the host stand for a few minutes. Staff was sitting at a hibachi table eating. One server was sitting at a high top watching soccer. A women at the hibachi table just looked at me. I asked if they were open (hours said they were) and no one responded. A few more just looked at me, so I walked out. Terrible service. read more

Really good food. We did not do the hibachi and had sushi and appetizers. My kids had sushi at a restaurant for the first time and really enjoyed it. The order was slightly messed up but they got all the food out to us eventually. Look forward to returning to try different items on the menu and the hibachi read more

One of my favs - plus you can sit in ding room and still order hibachi! Yum! Roll specials, great lunch!

The saki was delicious and the sushi was good. I was there on a Monday. They were busy but I did not wait an unreasonable time for the sushi to be prepared. The staff was friendly. It seemed like a an amazing place to work. I saw staff hugging, catching up on life and last staff visiting. There was some clutter sitting in the bar- dishes and things. read more

They advertise shabu shabu (hot pot) and they no longer serve it! They haven't in 2 years. We drove 35 minutes just for that and it was a massive waste of time. read more

I've been to many different sushi restaurants before, and if there wasn't half offs on Monday & Wednesday, I couldn't see myself coming repeatedly. The sushi is average and the nigiri/sashimi doesn't seem fresh. White Tuna wasn't oily and fatty how it's suppose to be and the salmon nigiri had a weird taste to it. The rolls and specialties are generic but if you pick the right ones they can be delicious. The hibachi chefs are hilarious, they seem to have great personality and love what they do. I had the chicken hibachi combo and the chicken was dry and the fried rice was really greasy. The decor is authentic and is looks what you expect it to be and the service is on and off. Seems like Osaka has a switch. read more

This place was recommended to me by my hotel. I wasn't sure they had vegan options but they do and it was probably the best ramen I've had in a long time. I got the vegetable ramen which came with tons of veggies and tofu. They don't skimp on anything. I did a to go order and it was easy. I can't wait to go back on my next trip to Grand Rapids. read more

I went to Osaka tonight with two of my friends and the atmosphere seemed nice. We ordered our food at the habachi spot and noticed at the table across from us that the noodles that the man was about to put on the grill was literally touching the floor and one noodle was no joke stuck in the wheel. Our first thought was, "oh he is not going to use those noodles." Approximately 5-6 minutes later we see him carelessly grab the tray and fry those noodles that were stuck in the wheel and on the ground and put onto the grill. Meaning that 8-10 people sitting around the grill were eating noodles from the floor. That is utterly disgusting to me. read more

Osaka - Japanese Near Me - Grand Rapids, Michigan

Excited this establishment has 1/2 off can't beat the price. Sushi is nothing different than what I get in Boston. Went with a friend which made all the difference we had a great time! read more

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Amazing service and even better food - I had just thought of having sushi and went to the closest place nearby, I didn't expect to have such an amazing time read more

i just ordered take out and asked for yum yum sauce on the side. i didn't receive my sauce on the side despite the fact that they called me after i ordered to ensure i wanted the yum yum sauce as it costs extra. I said i wanted it and they charged me for it and i never got it. not a happy customer. read more

Food is always decent, love the 50% off on Monday and Wednesday's! PLEASE oil the door into kitchen, the constant squeaking literally drove me crazy my whole meal! It's crazy how something so small ruined my dining experience for the night. read more

Osaka - Japanese Near Me - Grand Rapids, Michigan

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The place is great! one of my favourite rolls that i am dying to go back and try is the michigan roll! it's amazing. the service we had was good and the food is great too. definitely worth a try. read more

Osaka - Special sakura roll, special dancing dragon roll, california roll, and michigan roll! - Japanese Near Me - Grand Rapids, Michigan

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I really really did not want to rate this place because I understand the sweat and tears that go into making a business. And it's a very personal thing for someone to see a negative review about their business but I just have to put my story out there. First of all I have been to this location 4 times (shabu side) Grand opening to regular business hours. I have legitamitely given this place a chance. The good: Service seems good. When it was busy they didn't seem to want to come to our table as much but, eh. Service was fine. The not so okay: (I did not try to hibachi so I can not review on the Hibachi. This is on all their other food) Food. First of all, I don't even like Hibachi that much. I get it the whole jist of Hibachi, but to me it's a restaurant copping out making good food by filling you up with vegetables, rice and little bit of meat then charging you 15-20$ a head. Sushi- I've tried the sushi here .... 3 times? 3/4 times I came here. It was sub par. If you read my other reviews I frequent sushi restaurants not out of snootiness but because I can't always eat meat very much. Fish is a very important staple in my life and when the fish I receive is wrong in coloring, or even when my sushi roll unravels itself even before it reaches my table, I'm going to have a frown on my face. Also tried the philly roll for kicks, I thing 3/4 of the roll was the cream cheese. Thank you if I wanted to eat a Cream cheese roll, I would grabbed a chunk of cream cheese from Meijer and just put it on some nori and made it at home. Ramen- I was super excited to see that Osaka would have Ramen in their menu when they first opened. Unfortunately I was unable to order it the first two times I went because they were "out of stock". After patiently waiting I went back in my 4th visit and asked if the Ramen was available. Yes! It was. I was delighted to hear that and in my mind I was thinking "No longer will I have to travel 2-3 hours for some Ramen. I can just have it in GR!" Let me tell you I didn't have this ... super high expectation. On a scale of 1-10 I would've been content with 5~6. I rather would have ate Ichiban ramen and I should have it would've saved me alot of heartbreak because I already know what to expect of it. I ordered the Tonkotsu Ramen to find water reeking of pork, no depth, no oil to the broth. The pork itself, was inedible. The noodles were very complex. It seemed like it was half cooked but also at the same time tasted like the pork water. The vegetables? Oh I would've been content if I could have eaten some vegetables. Some big spinach were thrown in on top like it was a garnish. I know that Ramen is a pork based broth. I didn't complain. What was I supposed to do? I paid for my meal because I ordered it, it was my mistake for even thinking Osaka would put "Ramen" on their menu because they COULD make it. Now I realize what happened. Osaka put Ramen on their menu because it is a idealized "Japanese" dish. Even if they weren't ready or prepared to make it, because they are a "Japanese" restaurant. I probably won't return here again. I didn't even talk about the shabu shabu because that itself is another 3 paragraphs. You might enjoy it if you enjoy Hibachi(Teppanyaki), cheap sushi that's cheap for a reason. But please, do not order that Ramen. Just don't. read more

It is with a heavy heart I deliver this review... There has only been four times in my life where I did not pay for a dish and a few days ago, while dining at Osaka, was the fourth. I ate with my parents who work off Patterson and they had seen the signs many times and wanted to check it out. I met them there for dinner and we were disappointed. First, I'm going to say that I really thought our server was a sweet heart. She was very polite and kind. I felt bad that I didn't eat my meal because she looked so sad when she took away my dishes. That withstanding, she also did not speak great English which made it hard for my father to understand what sauce would be on the chicken wings he ordered for an appetizer. I think toward the end he wasn't sure if they were spicy, sour, hot, sweet or tangy but ordered them anyway. The execution of the dishes we ordered were all sloppily done and with poor quality product. Sushi really is one of the food items I don't want to have second rate preparations for and ours was definitely second rate. The salmon was cut incorrectly, the rice had no flavor, the surf clam (hokkigai) had good texture but a horrible tin flavoring which tells me it is not being stored properly, and the Osaka Roll was okay. I ordered the Beef Udon and it was just plain bad. The noodles were overcooked and had no flavor, the broth had no flavor and the beef was overcooked and dried out from sitting in the broth too long. I still feel bad for that bowl... I wish Osaka the best but much work needs to go into service training, food preparation, menu development and upkeep to the restaurant. read more

Don't go on half price sushi night! Judging by the crowds, I couldn't wait to try the hibachi and sushi at Osaka. It came recommended by our hotel and was within walking distance. When we got there we found a hectic, slightly chaotic environment. It didn't get any better when we walked up to the teenage hostesses. We got a very confusing answer when asked about how long the wait was. It was something along the lines of it wouldn't be too long but she wasn't really sure because she was new. We decided we would get a drink while we waited but even the bar was too crowded to have a seat. That didn't deter us from ordering a drink special, A Green Hornet. We asked what was in it but between the general din of the restaurant and the bar tender's thick accent, the only thing we could decipher was vodka. It was a tasty, tart but smooth concoction that included vodka and a mixture of alcohols giving the drink its namesake. With Green Hornet in hand and standing room only at the bar, I was mildly amused as I saw the chaos up close. The hostesses lost one of the waiting parties but never thought to check outside of the cramped waiting room by opening the door that was directly in front of them. Since the restaurant doesn't provide the buzzers to let you know your table is ready, I wondered if the other customers just left or if they're still waiting to be called. To make a really long story short, the chaos continued, when we were finally seated about 30 minutes later, we were seated in the Hibachi area with a group that was already seated. When we had to ask for menus, we were told we couldn't order then because the group already ordered. When we asked why we were seated there, we were told because it was an open table. What's the good in being seated at a table you can't even order from? We were told if we moved to the other side of the table, they would send someone over to take our order but that it would be 45 minutes before we could even get an appetizer. Really?! The waitress did apologize but said they were busy because it was half price sushi night. So I can't tell you about the food because I never got to taste it but I can certainly tell you about the ROTTEN service, especially on the Wednesday half price sushi night! read more

My parents know the owners, so they took us here as soon as we arrived from out of town. Very friendly staff. Entertaining cook. Beautiful, comfortable decor and building. Lots of food! The teppanyaki food was great - better than at some other places I've had. I really enjoyed my fried rice as it wasn't overloaded with soy or teriyaki sauce. Meat was cooked to our liking and they served PLENTY of vegetables. The sushi, however, did not rank high: both of the rolls I ordered were tasteless (even the Grand Rapids roll with the mango on top), and I did not like that the raw tuna was chopped into fine pieces inside one of them. I wished they had left the tuna in larger slices to give my teeth the chance to chew into something meatier. I did NOT get that umami sense I usually get with sushi elsewhere! Understand that your clothes and hair will smell like the restaurant once you leave. The facility looks very nice and clean... so far. That's to be expected since they're fairly new, but I'm curious to see how well they keep this up in the coming year. Parking lot is a little tight and sloped in the front. It was getting dark, so I did not see what more space they might've had. Though Wikipedia says the term "hibachi" is ok to refer to the hot-plate surface type of cooking, this should really be called "teppanyaki." Osaka does not have true hibachi. read more

It was a Friday night around seven pm when we decided to give this place a whirl. Me and my boyfriend are both foodies and very into sushi as well. The parking lot was pretty empty, maybe eight cars. Upon entering we were seated promptly in a booth. At which time we noticed it was very very cold in there. So cold I could not remove my coat. We sat for at least five minutes before a server even came to say hello. This whole time having nothing to drink, not even water. Once the Server came up I ordered a white wine, my boyfriend ordered the house hot saki. About Another five minutes go by and finally she brings our drinks, sort of. Mine was correct, however my boyfriend was served a big glass of dark beer. The Server ran away so quickly we couldn't even say anything. Another five minutes go by, and while we are waiting my boyfriend discovers some gross brown sticky stuff has gotten on his white golf shirt from the side of the table. The waitress finally returns, at which point we ask for the check and explain her mistake. We also inform her we are going to go elsewhere to dine. Neither of us drank our drinks, and the restaurant still changed us for my wine!!!! Now, maybe it's just me, but I think that we should not have paid. We immediately left and went to Sushi Kuni where we are always taken care of and the food is excellent. read more

Very grossed out there was hair in my food, I expect higher food quality from Osaka. I used to work at a restaurant and would do a quality check on every food item that went out for take out. Clearly that was not done here as any reasonable worker would have easily seen this hair. read more

Osaka - The first thing I saw when I pulled the sushi out of my takeout bag was this nice black hair. - Japanese Near Me - Grand Rapids, Michigan

A great lunch time option, especially on half off days! I visited on a Wednesday for their half off sushi (they also have half off on Mondays). I ordered two of their unique rolls from their extensive menu. I found both to be moist, well put together, and flavorful, not to mention, very colorful. I also ordered a side of Miso soup and found it fresh although I would have liked more tofu and green onions in it. We sat outside on their small patio, but the dining room is large with plenty of seating. They also offer hibachi on one side of the restaurant. The service was friendly and for a busy lunch rush, it was relatively quick to get in and out paying with a credit card. read more

I just wanted to add that the miso soup in Osaka is true miso as is served in a Japanese restaurant. Unlike the other place in town that shockingly passes Lipton onion soup as miso soup. Miso soup is made out of miso or soy bean paste. The bowl should look like there is a cloud of 'miso' in the soup when left undisturbed for a couple of minutes. It should also have small cubes of tofu and some shreds of sea weed. Also as one reviewer pointed out the correct term for the cooking of steaks on the table is Tepanyaki. But I have yet to see a local Japanese restaurant call it that. If you go to big cities or anywhere in Asia you will see Tepanyaki in Japanese steak houses. I am sure Osaka did this so as not to confuse people anymore. Does not bother me. I am glad that Osaka opened with the offerings they have. It's about time for Grand Rapids. Go there and enjoy the experience. read more

I was in the area for business and came here alone for hibachi dinner. For coming alone, I had a good time. Hibachi chef was personable and entertaining and interacted with the group well. My issue was with the wait staff- I felt they were short with guests, unattentive, and slightly rude. The food was good- a typical hibachi fare but it was too salty. I sucked down water for the next 12 hours. Next time, I'll probably stay away from hibachi and try sushi. read more

Love hibachi. Went with a group from work in the early afternoon so it was not too busy. Fun time. I had the shrimp which was very good. I really liked the yum yum sauce. The chef did a nice job too. He was entertaining. I would go back. read more