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Orvis

3.1 (10 reviews)
PriceyOutdoor Gear
Closed • 10:00 am - 7:00 pm

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10 years ago

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9 years ago

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Mountain High Outfitters

Mountain High Outfitters

(3 reviews)

I highly recommend this place. Chuck took 30 minutes to address my needs for hiking shoes as I will…read morebe trekking in the Himalayas in June. He educated me on arch support and right shoes size for the terrain I will be trekking. While he was helping me, he was also training a new employee Avi on how to provide the right customer service. Also, Chuck taught him how to measure shoe size. Avi was really nervous as this was his day one, and Chuck comforted him. My foot being very wide he reached to oboz to see if they could order me wide shoes. Overall, 5 star customer service. There are very few stores now a days where employee takes time and care for their customers. Great job, Chuck!!! MO is lucky to have you.

I am beyond disappointed! I drove well over two hours TWICE !!…read more My family and I visited the Alpharetta store on yesterday. To say that we were over the moon to find two perfect bikes that we had been searching for months. We purchased them both and made arrangements to pick them up in my husband's truck the following day. I can't begin to express my disappointment when we arrived less than 24 hours later to find that my husband's bike had been sold. While I completely understand that things happen, we called three hours prior to coming to confirm the hours...and when the store rep called the assistant manager, he found more joy in knowing that the bike had not been stolen. This is not customer service. This is not good business practice. Matt, the manager, was there when we purchased the bike, and the assistant manger was there to rejoice when it was not a net lose to the company instead of the customer. What kind of establishment is this?! I am so supremely disappointed! Your word has to mean something!!

Rainbow Play Systems of Georgia Carolina

Rainbow Play Systems of Georgia Carolina

(1 review)

Avoid this company at all costs. Rainbow appears to be a national company, with regional…read moredistributors. If you live in the metro Atlanta area, find a play system from another company entirely, as the customer service from this regional distributor is atrocious. The only thing this Rainbow distributor will do with any speed is to help you pick out your play system and then promptly charge you for it. We were charged in full for our play system within a day of ordering, and then waited weeks for an install date. Rainbow would never give us a straight answer on scheduling; they always said they'd call us the next day to confirm a date and time, and would never, ever call us back. We constantly had to reach out to Rainbow for any information about our order status. Finally, we had to threaten to cancel our order before we were ever put on the calendar. With that threat, we miraculously were given an install date. In an effort to make up for the inexplicable delay, Rainbow "upgraded" our system to the next level above what we originally ordered. We were actually pleased by this because we were told we were getting a $900 improvement in quality and finish. But what Rainbow never told us was that the "upgrade" they were putting in our back yard was a floor model that had been assembled in the local display store for a month! So instead of getting a new system, we got a used one that had holes all over it because it was installed in a configuration on the showroom floor that was different than what we required for our back yard. When the installer finally showed up late in the afternoon on our scheduled install date, he hastily put the set together. He clearly had had a long day and did not care about the quality of our installation. He did not fill in any of the holes or repair any of the damage from the floor model's prior assembly. The toddler swing we received was clearly warped, and he did not have a different one to give us. When we called Rainbow repeatedly about these issues after the install, we were always told these items would be addressed. It has been over a year, and they've never fixed any of these issues. Do not do business with this company. It's a shame, because the play sets are nice. The customer service is simply laughable, and not worth the hassle.

From the owner: Full Service Residential and Commercial Play Equipment Superstore. Rainbow Play Systems, Vuly…read moreTrampolines, Goalsetter Basketball Hoops, Pour & Play Safety Surfaces, Rubber Mulch & Site Ammenities 100% California Redwood Swing Sets with Lifetime Warranties

Orvis - outdoorgear - Updated May 2026

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