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Polar Bear Coolers

2.0 (8 reviews)
Ultra High-EndOutdoor Gear

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9 months ago

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2 years ago

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3 years ago

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6 years ago

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4 years ago

Company does not answer phone nor respond to questions about order placed two weeks ago and hasn't shipped it yet

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9 years ago

Get the better cooler at walmart. Cheap China product. My liner fell apart, just wasted away. Unprofessional people.

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12 years ago

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11 years ago

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DICK'S Sporting Goods

DICK'S Sporting Goods

2.3(26 reviews)
6.8 mi
•$$

I took my 8 year old son to buy his first solo (kid) kayak. After researching online the site…read morestated the kayak was available for in store purchase only and in stock. We packed up and headed there. I went to the cashier line due to no one being available at customer service. The cashier stated she couldn't help but would call someone over. After waiting at minimum 10 minutes, a young man arrived. I told him the kayak we were looking for, showed him the sku number and asked if we could see it. After his failed attempt to access their inventory on the comouter he stated they do not have it. I asked if he could check other nearby stores and he said, "You can. You already did that." Well well. I did check online and it brought me to YOU so we see how far that got me. NOWHERE He actually walked away after stating that. No good bye, no help, nothing! Not even an attempt to up sell to a different kayak. I will NEVER go back here. We left, went to Academy and bought a kayak. My son paid with his money he saved up for months...cash Horrible customer service. Rude and not helpful.

I visited this store the other day (Cumming, Ga) to get some items for holiday charity gift giving…read moreand met one of the managers Lauren. Amazing customer service. She was polite, knowledgeable, and extremely helpful. Kudos to her for going out of her way to make me feel welcome and appreciated. Keep her in your hire Dicks because she makes your brand shine. She even helped me get some free boxes to use to wrap them all. People like her is what will keep Amazon at bay. Thank you Lauren

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Polar Bear Coolers - outdoorgear - Updated May 2026

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