So although we didn't actually use this company, my boyfriend and I drove next to one of their…read morevehicles on our way down to Newport and let me tell you it wasn't a pretty sight. It all started when the van speeded around us displaying rusted doors and an obnoxious engine. So the car wasn't in the greatest condition but what really stuck out was the spare tire underneath the car. The tire was barely hanging on and it just dragged along the pavement slowly being ripped to shreds. The van was clearly in use as there were a decent amount of people inside. I guess the conclusion we came to was that neither of us would feel safe riding in one of those vans. Also, they would screwed if the ended up with a flat, because, well, their spare is destroyed.

Just had another good ride on RIPTA. The bus arrived on time and the driver was courteous and…read morefriendly. The driver kept to the speed limit and it was an overall good ride. The Wave APP is the easiest way to pay for fares and the Transit APP is the easiest way to check on arrivals and timetables.

They don't manage scheduling and you almost always miss your transfer and have to wait a entire…read morehour every trip.

Excellent first experience! From East Greenwich RI to the front door of my mom's house. Pricing…read moreextremely reasonable. The vans were clean and smelled wonderful.

Worse van company ever!!! Rude and just disgusting people. They kicked my daughter off the van bc…read morethey felt she had too many bags and wanted charge 125 for a $70 van.

This is the most horrible experience I ever experienced from them I'm waiting at Hasbro with my son…read morefor over an hour and they never came had to walk home from the hospital with my son at 8:00 at night and their excuse was the system was down the first cab driver never came in the second driver said he was coming in 15 minutes and never came so I will never call this number to ever get around again and I always will depend on Lyft or Uber do not call these people because they are bad and they won't come on time

This is probably the worst taxi service ever! I called for a taxi 3 times waited over a hour taxi…read morestill didn't arrive! Don't waste your time with them, Get yourself a prepaid card & use LYFT or get a Uber or LYFT gift card. On another occasion, I gave them a 2nd chance I got a ride to Hasbro with my child i left my phone in the car for 18 minuets exactly called to see if anyone found it answer was No but the driver didn't pick anyone else up after me...hmmmmm seems fishy!

Wonderful experience. Prompt, friendly, always in communication. Benny is the best. Great,…read morefocused, safe driver and also kept in constant communication. Would highly recommend and will use them anytime we travel to Boston!

Rachel's car service was exceptional. Billy was awesome, pleasant, drove exceptional from Warwick…read moreto Boston and the return back home upon our return from vacation. We will be using this service when we need transportation!!!!

Couldn't give me a price a price over the phone like I had asked. Did not mention they only did…read moreairport services.

$130 for a hyundai Sonata PVD TO LOGAN?!! That is…read morerediculous. Driver was nice so i had to tip as well. I was promised a sedan or mini-van. It was just an uber at twice the price. Buyer beware.

Update 2026: still a 5-star service!…read more Bill's Transportation Services gives me what no Uber or corporate service could: true piece of mind and the feeling of community. I feel very safe using this service to pick me up in the wee morning hours at the airport and get me home safely, and as a single lady that is very rare but of utmost importance. I have been using this service for almost three years now and the quality has always been top notch. The service has grown to include several more drivers, of which I've had two newer ones, both of whom were polite, courteous and professional. If you're reading this looking for a ride, I encourage you to give Bill's Transportation Services a try, whether it's an airport run, drop off/pick up from a doctor visit you won't be able to drive back from, or any other ride you'll want to schedule in advance.

Hired Bill for trips to and from Logan airport and could not be happier with the caliber of…read moreservice. Bill was early for pickup to Logan and super nice on the way there, making the ride enjoyable. The brand new van offered a very comfortable, smooth and quiet ride and we had plenty of time to spare at the airport. Before departures Bill even offered a courtesy check to make sure we had all the important items like passport, wallet, phone etc. Arriving home, our driver Tony communicated his ETA and called us to confirm the precise pickup point even down to the inch. Tony was so nice and we had good conversation with him and again the van was super comfortable and clean. Tony even helped carry suitcases directly to the door. I appreciated that both Bill and Tony communicated multiple times in text with confirmations, ETAs etc. Sent photos of the vans well in advance with license plates which was a really nice touch, so that we knew exactly what vehicle to look for. Bill and Tony easily accommodated an itinerary with multiple stops which made our lives SO much easier and saved us from unnecessary driving and coordination. Everything was done via text/phone which is way better than dealing with a clunky website or corporate office. Price was very reasonable and very well worth it for the level of professionalism you get. We will be booking with Bill's Transportation Services in the future for sure.

The driver spent the entire time on the phone. He was not courteous or professional at all. On a…read morepositive note, he was on time. I will not be using this cab company again.

Driver kept closing his eyes and looked as though he was falling asleep on the highway.read more

Such a fun and unique way to experience part of the city. The captain and tour guide were both…read morefantastic!

This was something I had been wanting to do. Well 250th…read moreseemed like the perfect year. 4 adults and 2 kids 10 and 15 it was loved by all. The boat ride was the best way to see everything We had no idea we would be waving like royalty but it was completly unexpected and fun. The boat circled around twice and was about an hour long. If you think it's pricey it is not and totally worth it for all ages. Happy 4th America Here we come 251