I requested that this business do some minor projects in my backyard including planting two plants in larger outdoor pots, planting in the ground a jasmine shrub, and a 15-gallon Japanese maple. The first time he showed up, he made a good impression, seemed knowledgeable, and professional. When he and his crew showed up to do the work, the end result was satisfactory but there were short cuts. Getting him back to my place was another matter. He was either very late or did not show up at all. He would apologize and had excuses, e.g., his crew had quit or it was a very busy time for him . I made numerous attempts over the past few months, to reschedule appointments. Finally, I informed him that the Japanese maple was not doing wells in full sun. We scheduled an appointment for today between 10:30 and 11am. When I hadn't heard from him, I called at 2:30 or so. He apologized and said he would be at my place around 6pm. He never showed. It has been very frustrating dealing with this business. In the end, I could not really count on them. read more