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Orozco Custom Frames

3.0 (2 reviews)
Closed • 8:00 am - 9:00 pm
Updated 2 months ago

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Services - Orozco Custom Frames

Carpenters

Cabinet refinishing

Custom cabinet construction

Orozco Custom Frames Photos

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4 years ago

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5 years ago

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I love the high quality furniture pieces at the LA Furniture Store Design Center on Triggs Ave. LA…read more I had visited this location with friends several times in the past, so after visiting several other high end showrooms, decided to check out their selections when I needed some living room pieces. I had an excellent shopping experience with Phil Chiem! He was so knowledgeable, gracious and fun to work with. I ended up getting what I came in for and more - I came in to find a single leather couch/reclining unit and ended up purchasing two beautiful leather couches for my living room spaces. All of their products are first rate, beautiful and an excellent value compared to other high end showrooms. Since my original purchases, I am looking to make additional couch purchases for my son's family household from Phil. Phil did a stellar job in helping me find the right pieces in the right colors and sizes to meet my lifestyle needs for my home. His suggestions and these furniture pieces take my home environment to a new level! The delivery team was incredibly competent and professional. They had vast product knowledge in assembling the pieces and showing me how to operate the reclining pieces. They were impeccably clean and treated me as a valued customer. I would recommend this location and of course Phil. Phil was awesome, no run around, straight to the point and the prices were a good value. He followed up after the delivery to check for my satisfaction. Phil's customer service is second to none! I highly recommend this LA Furniture Store location!

We bought an expensive sofa from this establishment. A hole opened in a seam right on the sofa's…read moreseat after a mere few months of use. The threads literally pulled out of the seams and we took pictures and wrote them. Despite the couch still being in manufacturer's warranty, they said the manufacturer claimed we had "poked it with a sharp object" and refused to live up to the warranty or stand by their product in any way. Know this. If you order from this place and have any problem at all with your sofa, they WILL bilk you and tell you to get stuffed. Scam-level customer service.

Loveseat Online Auctions

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Great products and truly the greatest customer service, friendly and super efficient…read more Bought many many products and if there was any issues they took care of it. Be sure to read and look at the pictures carefully and if the item is misrepresented, they will take care of it.

Yipes ... once again, actually twice again I have been bamboozled. Won a leather chair then got…read moreinto a bidding war for the one ottoman that went with it (paid more for the ottoman than the chair, ugh) only to find that the chair wasn't the leather chair as advertised, but the linen version which I didn't want (and the ottoman to which I also didn't bid on) so I'm left with a mismatched set, $760. I left it at the warehouse and am hoping they refund me for their mistake at best, false advertising/fraud at worst. Again .. only buy what you SEE PHOTOGRAPHED because they don't check inside the boxes, and they tend to err on the side of 'more valuable.' My other issue was late last month, I won an 'appears new, overstock item, never sold' Christmas tree, only to get it home to find one giant section missing and no base. (also, clearly a customer return because it still had the guy's return address on the box) No biggie, $15 and a Saturday of driving. I bid on the same tree a few weeks later and got it for $20, and between the two of them, I Frankensteined together a reasonable tree. I never complained about the tree, but I've written to customer service about the wrong chair, which I left at the warehouse and I hope someone figures out quick enough to offer it as a 2nd chance to the people I was bidding against ... and give me my money back.

Orozco Custom Frames - furniture - Updated October 2026

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