Wonderful service!! Pedro did a great job - our door looks beautiful- what a great business and…read moreservice! Highly recommend!

I'd like to share my great experience using Den Defenders, as I recently had a security door…read moreinstalled by them in November of 2024. When I began my search for a security door install company, it was quite difficult, because I live in Vallejo, and I didn't see many reputable options. I eventually stumbled upon Den Defenders during my search, and after doing some research on them, and seeing lots of positive reviews, I decided to call, and schedule an appointment with them. For my initial consultation appointment, I was set up with their awesome employee Mike Carson. Mike was the best to work with, as he was a very professional individual, who seemed quite knowledgeable about the products, and services that Den Defenders offered. Mike helped me find the perfect solution for my home, and family's needs, as we needed a door that would allow more airflow into Our home for the hot summers, while keeping out insects, and also being very secure, so that we can sleep without worry of any intruders entering our home. Mike recommended the Viewguard security door, as it appeared to meet all of my family's needs. After Mike educated us on the door, its quality, and its features, We were sold, so we ordered one, and set up an appointment for the install date. When it was install day, My family was very excited, because when we first seen the door, it looked like a very high-quality, and sturdy unit. The install took about a few hours, as my home needed some stucco modification for the door to fit, but the Den Defenders crew had all of the tools/ equipment to get the job done, and they even kept the area clean as they worked, which was a huge relief, and very professional on their part. I'd like to point out that I couldn't be more happier, and satisfied with my purchase, and I would highly recommend this company to anyone in the market for a high-quality security door installation. Before ending my review, I'd like to personally say a big thank you to Mike Carson for setting everything up, and ensuring a very satisfactory experience for me, and my family. I'd also like to thank the rest of the Den Defenders team for doing an exceptional job (I've included a picture in my review of the two crew members who did my install, and they were awesome, and very professional as well!). If I had to sum up my experience in a single phrase to promote the use of this company, I'd say that "The Den Defenders team delivers a quality product, and top-notch customer service." Thank you Den Defenders, on a job well done!

Ryan and the team (Big John, and Junior) are amazing! After meeting with several other fireplace…read morecompanies Walnut Creek Fireplace had the most reasonable cost with one important caveat. All or maybe 95%+ of the work (we had some quartzite added in hearth and needed some hardwood floor repair) was completed entirely by The WCFP team. They were on budget, on time, and did great work. Our fireplace went from an eyesore to a beautiful focal point in our family room area. Highly recommend WCFP. Cheers!

It was a great experience from start to finish. Work was done on schedule and with good…read morescheduling. Very happy we picked Walnut Creek Fireplace.

We had Fireplace Techs clean two gas inserts for us. One of the inserts needed a new pilot light…read moresolenoid replaced. Angel completed the repair and cleaning of both units. He was meticulous with his work & both look brand new and are running great for this winter. I would definitely recommend.

I am disappointed with their policy. I needed a remote replacement. I was advised I would have to…read morepay over $400.00 for a full inspection then the price of the remote. I am a repeat customer and was told there was nothing else that could be offered to me. I Paid for a full inspection 2023 or 2024 and the year before had an inspection as well. I was told it's not needed every year unless there are problems. But their policy now is of such if they touch my insert, even removing the glass to hit a reset button for the remote they would have to do a full inspection. So total Cost would be close to $600.00 when all that is needed is a remote. I did find a company to Come and handle the remote only but I would have rather stayed with Fireplace Tech. Disappointed

This would've been a 5 star review but... Scheduling was complicated. I was getting phone calls,…read moremessages and text from three different numbers and it was confusing. I thought I had an appointment confirmed but then I was told because I didn't call someone back it was cancelled..then they showed up?? The guys were nice. Eli explained what they were doing. They were quick and efficient and they left everything clean. They did a great job. They explained what they did and what they saw that might need work And at that point, they walked out the door with a five star review. Here's where it gets dicey. When they came, my flue was open. Being widowed I've learned to make fires but I have never opened or shut the flue. It was open when they got there and when they left the last thing they said was "OK now you can make a fire". But they didn't tell me that they had shut the flue or damper. I didn't know it was a thing until I made a fire and my house filled up with smoke. Opening all the doors and windows didn't work. The fire alarm kept going off. I couldn't make it stop. I shut the glass on the fireplace. Ended up having to call the fire department. I had to get my cats and throw them out in the rain and wait outside. The fire dept confirmed the flue was closed. They opened it and they brought in big fans to air the smoke out of my house. It's still smell smoky. The worst thing is this was super traumatic for me. I didn't know why the house was smoky I didn't know what to do. I didn't have my husband or anyone to help and I was panicked. It was a really horrible experience except for the hot firefighters lol. Based on that they would get zero stars so I gave them 2

Very thorough service provided. Seemed to be an expert of the subject. I like how they suggest the…read morerepairs and provide a quote too. I will definitely be back for more service.

Absolutely loved Miguel and his work. He did both our upstairs bathrooms as well as many other…read morejobs. He put in doors, lights, columns, shutters etc. He was helpful and did amazing work that made our home beautiful. Would highly recommend him to make your home amazing.

Miguel is a great guy and has a great work ethic. He always arrives on time, extremely honest, does…read moregreat work and is super clean. He is one of the most honest, responsible and relliable contractors I have ever had do work for me.

Preventative maintenance and wall switch not functioning properly …read more... Wall switch problem diagnosed and corrected and gas fireplace cleaned. Technician was prompt and professional.

This review is for Elite's lack of response to numerous phone messages left…read more I called about 2 weeks ago and left a voicemail. Their message advises that they will get back to me in 1 to 2 days with a 5-week appointment time. I never received a call back. I called again about 4 days later and left another message with the same result, no call back. I called again this week and left another message. Now their appointment time is 7 weeks out. It's been more than 3 days and I still have not received a call back. I understand people can be busy, but don't say in your message you'll respond in 1 to 2 days when that is far from true. You obviously had time to change your message from 5 to 7 weeks appointment time, why not call back potential customers. Looking at other reviews it seems like this is a trend. If I can't even get a simple call back, what makes me think they'll come back out if something goes wrong with their work. Definitely going somewhere else!

Evans and Son Masonry replaced the chimney cap that was causing a leak. They are great, just like…read moreall the other reviews say. Had them out 20 years ago and they continue to provide the same professional service we got back then.

I had Roger and his son Jarrod do some work on my fireplace and stone work on the outside of my…read morehouse. I would recommend Evans & Son Masonry and give them 5 stars. Everything turned out great and so many people have commented on the work, how good it looks and what a great job they did. Give Roger a call for quality work at a fair price.

Although I didn't end up using the services because my brick fireplace needed more service than…read morejust a simple clean out, I do want to comment that Rusty was very responsive. Showed up at the allotted appointment time as agreed. Assessed the situation and advised me in the right direction.

We had a "small" chimney fire and had Poggi out to do whatever needed to be done. The interior tube…read morewas pitted badly and needs replacing. He doesn't do that type of work and gave me some referrals for inserts and converting to gas if we were interested in that. Very professional and honest.