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    ORO Salon

    4.6 (96 reviews)
    Open 10:00 am - 6:30 pm
    Updated 1 month ago

    Services - ORO Salon

    Blowout

    Chemical treatment

    Color only

    8 More Services

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    ORO Salon Photos

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    Recommended Reviews - ORO Salon

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    Reviews With Photos

    Alexis D.

    I had been in touch with someone because I wanted to get my bangs trimmed and I just stopped getting responses even after following up plus sending them an email (which I never got a response to.) I needed it done before my birthday dinner so I just booked the earliest appointment I could find and it was through a "barber cut" which was supposed to be for 30 minutes. To me, it made the most sense at the time. On the day of my appointment, I had to help with a medical emergency which altered my schedule. I texted the salon at 1:48 (appointment was at 2) letting them know I was running late. I get a response at 2:13 saying that they had an appointment at 2:30, "I can take you at 3 while my color is processing". I was already inches away from the door when I saw this and thought about just turning back, accept getting charged, and call it a day. But since I was already there I thought, if they can't do it maybe this is my sign to just trim it myself but went in anyways. When I got there, the hairdresser by the name Camille attended to me and I apologized for being late. The vibe I got was not good at all, she even said "you're SO late" in such a condescending tone. She was talking to me from at least 6 feet away so the other 3 people salon were basically just hearing this. She walks over to the counter and I explained to her how I had issues with the text only service and that I didn't know what service was appropriate to book for my bangs since again, no one ever texted me back. She said she can take me at 3pm after she applies her clients hair color and okay, I get that I was late but why was the 2:30 appointment attended to first even after I had already communicated I was going to be late. (It still wasn't 2:30 at the time.) Because I felt bad for being late and also of how I was treated, I said I'll wait. A few minutes later, she then comes over to me and says she can do it now since her other client is not in a rush. I just need a trim, that's it. I showed her a photo of Dakota Johnson's bangs and she started cutting away. I was shocked because she didn't even wet my bangs and by how much hair she was cutting. I eventually had told her that the length is good enough just so she can stop. It felt like I was being punished for being late because how can someone look at the end product and think that this is a good job. The texture was so bad. I looked like a child that decided to play with some scissors. While I was paying she then gives me a whole lecture of what to do next time and to keep texting even if I don't get a response. How was I supposed to know that if I can't even get a response in the first place? It was my birthday and I felt so horrible. I am humiliated AND my bangs looked so horrible I had to "fix" it while crashing out at home. I can't believe I paid $36 for this experience. My bangs will grow back eventually, but that attitude was so unnecessary and unprofessional.

    Screenshot

    I made my appointment a month in advance and get a text the morning of that they cannot complete my appointment. However, if I had done the same I would of still be charged for the full appointment? She followed up saying another hairdresser could color my hair but not cut it? How does that help?? Then I would have to go in 2 times?? I work a demanding job and travel for work during the week. This was my only time to get this done. Completely insane behavior.

    My haircut with Lee
    Maura B.

    I LOVE ORO, period! Pre Covid, I followed Sophia from Grasshoppers to ORO and loved her and she did wonders with scissors! Then Covid hit! Shutdown! Sophia moved to Hawaii. I cried and cried! Then salons were allowed to open this fall. I needed a long awaited haircut but didn't give up on ORO. I knew they would have other haircut/style scissor masters! I checked out the stylists on their great website. When I read Lee's bio, something just clicked. I liked what I read. Well as you know, going to a new stylist is a bit scary. When Lee met me at their door, I knew I was in good hands. He was very friendly, has a lot of soul, very sweet AND I loved his whole look. He put me at ease and worked the scissors like a genius! I love my haircut soo much and can't recommend Lee enough! A loyal new client I am! Bravo!!

    Kristina M.

    My normal hair stylist is Nora but as she was out of town she recommended me to Lee. What an artist! He made me feel like a million bucks - empathetic, approachable, and provided stellar advice in the cut and bangs for my face. The entire team at ORO is A++ but just wanted to give a special shout out to Lee on the cut.

    Extensions by Sophia!!
    Sofie G.

    Phenomenal salon! I can't recommend Sophia Mangin enough, she is absolutely amazing!! I have very fine, thin hair and was starting to notice that it couldn't grow past my shoulders without breaking. I love having long hair so I wasn't sure what to do / what my options were. Oro has a free 15-min consultation, so I signed up to get a professional to help me assess my options. I've been to several stylists at many salons in SF (including Population & B Parlor) and Sophia was the first to ever give me totally honest, helpful feedback about my hair, its limitations, and my options. With Sophia's guidance, I decided that tape-in (i.e., non-damaging) extensions were my best option to keep my long hair yet still cut off all the dead, dry, damaged ends. I was super hesitant about extensions at first, but Sophia walked me through the whole process and now I absolutely LOVE them. I've had them for 8 weeks now and don't even feel them in. Sophia did an incredible job blending the color with my natural & dyed hair; literally no one notices that I have extensions and I get compliments all the time. She also gave very fair and reasonable pricing for the super high quality work! Beyond doing a great job with putting my extensions in, Sophia has taken a genuine investment in my hair. We've chatted about my long term goals and developed a plan together. If you're looking to build a long term relationship with a true professional, or just looking for honest feedback from a stylist who genuinely cares, Sophia is your girl.

    Hair still looking fresh in this crazy Uber ride!
    P C.

    Love my haircut by Courtney! Soft, bouncy, and fun... just like I like it! Oh, great conversation too ‍

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    1 year ago

    Ashley's the best! She's the only person I've let touch my hair since 2021. Can't recommend enough

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    10 months ago

    Got haircut there twice so far and it's been hit or miss. Naomi specifically needs a bit more experience imo.

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    Page 1 of 3

    ORO Salon Reviews in Other Languages

    Ask the Community - ORO Salon

    Is there someone with experience with short dry curly thin hair?

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    Review Highlights - ORO Salon

    I usually get my hair cut by Courtney, and recently had an amazing bleach & tone appointment with Britt.

    Mentioned in 14 reviews

    Read more highlights

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    I've been in SF for 8 years trying to find a hairstylist I actually trust, and I finally found…read moreHector. I went in not really knowing what I wanted, just vibing with some general ideas. Hector totally got it and did an amazing job. The thing that impressed me most is I wanted highlights without bleaching my hair, and he made it happen. Every other place said I had to bleach it. The salon is super clean, bright, and has a great vibe. Everyone there is really kind and helpful. Yeah, I had to wait for an appointment and send pics beforehand, but it was 100% worth it. Definitely recommend if you're looking for a great stylist!

    I recently reached out to this salon but, from what I gathered, is down to one stylist now--Hector…read more It seems the space isn't a fully staffed salon anymore, and the page hasn't been updated to reflect that. I was asked to send photos of my hair and then told that Hector is booked out for months. It would have been better to be upfront about that from the start instead of feeling like I was being screened as a new client. A friend of mine has seen Hector for years and recommended him, which is why I wanted to try. I initially hoped to see another stylist at the salon, but soon learned that that team member is no longer there. If the salon updates its information and availability, it would help set expectations for future clients.

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    I have a very thin, damaged hair and always feel embarrassed to go to a hair salon. That's why I've…read morebeen only gone to get a haircut once a year when I go back to Japan. Then a good friend of mine who has been going to Arty for a while now recommended me to try them. So I went in today for the first time and had an amazing experience. Yumiko san was very professional, warm and kind. She took her time to cut, fix my hair problems and styled it nicely. Place is super clean and relaxing. Thank you so much, Yumiko san for your wonderful service. I'm definitely coming back.

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    Arty - Yumiko gave me this perfect haircut and perm to make my first trip to Turkey beyond perfection. Thank you!

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