I had been in touch with someone because I wanted to get my bangs trimmed and I just stopped getting responses even after following up plus sending them an email (which I never got a response to.) I needed it done before my birthday dinner so I just booked the earliest appointment I could find and it was through a "barber cut" which was supposed to be for 30 minutes. To me, it made the most sense at the time. On the day of my appointment, I had to help with a medical emergency which altered my schedule. I texted the salon at 1:48 (appointment was at 2) letting them know I was running late. I get a response at 2:13 saying that they had an appointment at 2:30, "I can take you at 3 while my color is processing". I was already inches away from the door when I saw this and thought about just turning back, accept getting charged, and call it a day. But since I was already there I thought, if they can't do it maybe this is my sign to just trim it myself but went in anyways.
When I got there, the hairdresser by the name Camille attended to me and I apologized for being late. The vibe I got was not good at all, she even said "you're SO late" in such a condescending tone. She was talking to me from at least 6 feet away so the other 3 people salon were basically just hearing this. She walks over to the counter and I explained to her how I had issues with the text only service and that I didn't know what service was appropriate to book for my bangs since again, no one ever texted me back. She said she can take me at 3pm after she applies her clients hair color and okay, I get that I was late but why was the 2:30 appointment attended to first even after I had already communicated I was going to be late. (It still wasn't 2:30 at the time.) Because I felt bad for being late and also of how I was treated, I said I'll wait.
A few minutes later, she then comes over to me and says she can do it now since her other client is not in a rush. I just need a trim, that's it. I showed her a photo of Dakota Johnson's bangs and she started cutting away. I was shocked because she didn't even wet my bangs and by how much hair she was cutting. I eventually had told her that the length is good enough just so she can stop. It felt like I was being punished for being late because how can someone look at the end product and think that this is a good job. The texture was so bad. I looked like a child that decided to play with some scissors.
While I was paying she then gives me a whole lecture of what to do next time and to keep texting even if I don't get a response. How was I supposed to know that if I can't even get a response in the first place? It was my birthday and I felt so horrible. I am humiliated AND my bangs looked so horrible I had to "fix" it while crashing out at home. I can't believe I paid $36 for this experience. My bangs will grow back eventually, but that attitude was so unnecessary and unprofessional. read more