This is an unlicensed vehicle-for-hire service operating out of a regular personal car with no…read moretaximeter. We did have the driver waiting for almost 30 minutes before departure, so a waiting fee was absolutely fair and expected. However, instead of using a standard meter or charging a reasonable wait rate, he charged a completely arbitrary, forced flat rate of $64 total ($54 for a short 9-mile airport ride plus $10 for waiting). He didn't even provide any receipt. While the wait was our fault, charging illegal, unmetered rates to passengers is not the way to handle it. Use an official city cab or standard rideshare instead to ensure transparent pricing.

Efficient reservation system. Texted when they were 5 minutes away. On time. Clean vehicle. And I…read morefelt safe.

Always the best rides with Eric!!! I feel very comfortable and safe with Royal transportation. I've…read moreused them for myself and family members multiple Times. Highly recommend them!!

The sprinter limo looked just as it did in the photos they provided beforehand and it was very…read moreclean. Wayne arrived 20 minutes early, wearing a mask, and was very professional throughout the night, easily dealing with our request to park and wait elsewhere when we arrived a bit early to our restaurant reservation. Our only hiccup was with the music. The aux cable connection kept skipping and 4 of us tried connecting via Bluetooth with varied success at times. Overall, a great experience and I wouldn't hesitate to book with Royal again.

Very comfortable ride. I used them three times so far. Always on time. The prices are right. I…read morewould recommend them to everybody.

I used this company while visiting Orlando. Great vehicle and they were on time!read more

We booked an 8-person limousine for my sister's birthday celebration. Our limo arrived right on…read moretime and our professional and courteous driver, Sydney, was great! The limo was prefect, it was stocked with water, mixers and ice as well as stemware. It was even decorated inside for her birthday. My sister was absolutely surprised by the limo and couldn't stop talking about it! It was the highlight of the night! We traveled an hour to our destination in comfort and after our dinner show Sydney and our awesome ride were waiting for us right where he said they'd be. It was such a treat to be able to ride in comfort without worry. From start to finish a great company to rely on. We were very please with their service and product and would book again!

Fantastic!! Took the party bus from Orlando to Tampa for a concert on Valentine's Day. Bus was so…read moreclean, very well stocked. Great rate! Will definitely use again when we're in town! Thank you!

We traditionally have used the well known bus transport service for our transfer to and from…read moreOrlando Airport to our resort. For this trip we decided to try a different service for our trip. After experiencing Grayson and their outstanding service we will never do it any other way. Pick up at the airport was flawless. The driver was pleasant, personable and helpful. The same was experienced when returning to the airport from our resort. What an outstanding company. We will use Grayson for every trip in the future. And "thank you" George and Amir for taking care of us.

We decided to take a trip to Florida and time was tight so instead of an Uber we decided to order a…read morecar through Grayson. Two people, no luggage, flight information given ahead of time, and our flight was on-time. The driver texted once to say to let us know when we were in the tram at MCO. We texted him as the tram pulled up. We arrived at the baggage area (no bags but that's where we were instructed to meet) and our driver was nowhere to be found. We texted multiple times, waited and still nothing. Other car service drivers were waiting for their riders at the bottom of the escalator. I finally had to call him and ask where he was. I told him we were waiting at the bottom of the escalator near baggage claim 12. He said he'd be pulling up in a just a moment so we went outside to wait under the 12. We waited outside and 5 more minutes passed without contact. I called him again and he came outside from behind us. He then made excuses about the weather, "being diverted to the red lot" and not knowing if our flight would be delayed due to weather...he had our flight information. He took us back inside and down an elevator to an underground area for where he parked (close to the elevator) and we found that we were riding in a black cargo van. Yes, a Mercedes cargo van, but not a town car as ordered. The driver was perfectly polite, got us there safely, and tried to make small talk about the weather and the area. The issue is that we paid 2-3 times as much (plus. 25% tip) as compared to an Uber to have the driver waiting for us with our name on a placard. Instead, we had to do the lifting on communication and finding him. He had one job outside of driving point A to B for us and that was to be there at the bottom of the escalator waiving a sign with our name on it. The 2 Stars are for the safety and the ride. The lack of the other 3 is for zero communication, being late, and for making us have to search the area to find him. I would not book with Grayson again. Uber Black is the way to go for a better price.

Everything from calling to inquire about a ride to the drop off was great! I called two hours…read morebefore I wanted to be picked up and Ray was super attentive and professional and just all around lovely. He made sure we had a ride from MCO to Cocoa beach and even picked us up in a more convenient spot for us which was not their usual pick up spot. I am so glad I went with this company. Seems small and more trustworthy. Our driver Angel was absolutely amazing from the get go. He was super friendly and easy to talk to and I felt like I could talk to him all day! He's a family man and seemed to actually want to give great advice for my family to have a safe and fun vacation. I highly recommend this business! So good! Thanks to the entire team!

We needed a shuttle from Port Canaveral to Orlando International Airport (MCO), and didn't want to…read moredisembark and have to worry about transportation, or if they would show up! I called Ray and found he was very professional, polite and responsive. After I booked with him on the phone, I received an email confirmation. I called him a week prior to our trip with my payment info, and again, received a receipt via email. On the day we disembarked, Ray showed up right on time. His van was very clean, and I appreciated that he didn't manhandle our luggage! We were dropped off right in front of the doors for WestJet - bonus! Ray offers transportation from Port Canaveral, Cocoa Beach, MCO, Sanford International Airport (SFB), as well as private car services. I would not hesitate to call Ray again the next time we are in Orlando!

My family has used Orlando on the Go several times in the last 12 months. I highly recommend this…read morecompany for any transportation needs. They not only do great airport transfers, they are excellent for point to point around Orlando. On time, very clean vehicles, and super friendly drivers!

After using Bryant's black car service in Orlando, Fl to get from Disney World's Riviera to the…read moreContemporary I was very impressed. Bryant and his wife have started their business to provide a better life for their two children, and it shows in their professionalism. The Suburban was immaculate, and there's no surge pricing--even for airport runs. After disappointing experiences with other services, including being canceled on by Minnie Van twice, I'm confident in recommending Bryant as a reliable, safe and excellent choice. I plan to use his service from now on when I'm in the Orlando area. Hope this helps anyone looking for a dependable ride!

I had a very concerning experience this morning around 7:50 a.m. on SR-528 West involving one of…read moreyour company vans. There was a serious accident on the right shoulder, and as required by Florida's Move Over Law, traffic was moving into the left lane to provide emergency responders with proper clearance. I activated my turn signal well in advance and had sufficient space to safely merge into the left lane, just as other vehicles were doing. Instead of allowing me to merge, the driver of your company van continued accelerating toward my vehicle and nearly rear ended me. He repeatedly blew his horn even though my turn signal had been on and I was legally moving over. I even had to roll down my window to signal that I was complying with the law and safely changing lanes. After passing the accident scene, I moved back into the right lane. Your driver then accelerated aggressively, passing me while traveling at what appeared to be an excessive speed. Throughout the remainder of the drive toward Cape Canaveral, the driver continued following other vehicles too closely and driving at a speed that appeared unsafe. This isn't simply about being frustrated. The driver's actions created a dangerous situation that could have resulted in a rear end collision while motorists were attempting to comply with Florida law and protect emergency personnel at the scene of an accident. I respectfully ask that you investigate this incident and speak with the driver about safe driving practices, including Florida's Move Over Law, proper following distance, and allowing other motorists to merge safely. If necessary, I believe the driver would benefit from remedial driver safety training. Safety should always take priority over arriving at a destination a few minutes sooner.

Top notch! We are WDW regulars, owning DVC and APs. We normally rent a car but didn't for one trip…read more I saw several recommendations for Cast & Crew and figured we'd give them a try. Both drivers we used were courteous, timely, and professional. The vehicles were spacious and clean. One of the drivers even played a Disney playlist for my 5 and 1 year olds. I couldn't recommend them enough. Any time we don't rent a car and stay on WDW property, we will gladly use them again to get us from/to the airport.