Orlando On Wheels has been my family's first choice for transportation for the past few years!…read moreGreat hospitality and the vehicles are always clean like new! This past Christmas our family of 10 used their sprinter van multiple times over our 3 week vacation. Every time George, the driver, was always on time and had the car seats installed ready to go. Even collected all our luggage and waited patiently for us to navigate the airport. Would highly recommend any time you are in Orlando! I already have them booked for our next trip.

Great overall experience! Friendly drivers and clean cars. Highly recommend them if you need…read moretransportation in Orlando.

This location is the thing scary movies are made of. Perhaps tear this one down and redo. I…read moreunderstand they are a low budget operation but a little effort goes a long way.

I would not recommend RedCoach. I arrived early at the scheduled stop with four other passengers,…read moreand we all watched the bus drive right past us without stopping. Customer service gave conflicting explanations, refused to believe us at first, and would not immediately issue a refund. I ended up paying for an expensive hotel due to the Spurs playoff game, additional dog care in Dallas, and another bus ticket to get home. This was the worst travel experience I've ever had.

We were promised a VW atlas and instead they gave us a sprinter that was dirty and the air…read moreconditioning didn't work. I also specifically requested an suv that have shoulder straps for kids riding in boosters. This vehicle did not have shoulder straps. The customer service told me this was an upgrade because the vehicle was not available. The driver also got mad when I asked for ID since the vehicle they described picking me up was different than the one that arrived. Try another service -Beware

So I've used Happy limo for years for transportation to and from Disney resorts. They were always…read morevery nice and helpful. We just used them in November 2024 and our return trip was terrible. The driver had the music extremely loud (claimed he was trying to stay awake) and he missed the exit for the airport. I called and expressed my concerns and terrible experience and they said sorry and they would talk to him. I'm not sure I'll use this company again.

It was an awesome 10-days traveling with Marty! Never a dull moment, complete with insightful…read moreconversations of all things Orlando and much more. We had needed a ride for 7 people, 5 large suitcases and a portable wheelchair initially from the airport to the hotel near the Disney area and back again. Since 7 is one too many for your typical Uber or Lyft, I widened my search for transportation to and from the theme parks for our 10-day stay. For a well-dressed chauffer, always on time if not ahead of it, bringing you around in a comfortable luxury SUV, Marty's rates were reasonable. No regrets in taking a chance and trying him out. Will gladly do so again on our next Orlando trip. My only regret though was not having a group photo with him as we were too excited to hit the parks at opening each morning and too tired when we got home after closing them each day. Marty was that patient and flexible with our long and crazy hours. Not to mention our pushing through despite the hurricane bearing down on us. You gotta love his morning videos too - giving you your preview for the day ahead. Cheers and more power Marty!

I had a terrible experience with Uber. I placed an order that never arrived, yet I was still…read morecharged. To make matters worse, when they processed the refund, they sent it to a card that does not belong to me. I have been trying to get this resolved for almost 20 days, but customer support has been completely unhelpful. No one has taken responsibility or provided a real solution. This was clearly an error on Uber's system, but I am the one paying the price. It is unacceptable to keep a customer's money because of your own mistake. I expected much better service and accountability from a company like Uber.

Junk of a company. Their instructions were not clear and there is no one to call for customer…read moreassistance after 5pm Florida time. The customer service number sends you to a voicemail. We were stuck at the airport for four hours trying to figure out where our vehicle was. Don't ever use this company. It's such garbage to say the least.

This is not a complaint, just a review/experience:…read more We rented a side entry wheelchair accessible vehicle about two weeks prior to picking up. We opted out of insurance because our credit card provides it in the event of collision. We told the company this, however, on the day of travel, we received tons of calls and messages saying they need for us to purchase their insurance or else they won't be able to rent us the vehicle. I'm not sure why they did not let us know prior to, but it was most aggravating. All emails and information on how to pick up the vehicle was not sent until the morning of. When we landed, we opted to not pay the $65 airport fee because the rental lot was only 10 minutes shuttle from the airport. The shuttle never came, so had to pay $20 for an Uber, which was later refunded. When we got to the lot, it was dark, no attendant, no direction on where the vehicle would be. About 30min. later, we found an attendant in the booth (who did not work with Florida Van Rentals) who told us he would escort us to the area, even though he is not supposed to. The vehicle was parked in an unlit area in Wally parking lot, with no instructions on how to open the lock box. After another 30min or so of trying, we took the shuttle back to the airport, paid an Uber to the resort of $88, (which was later refunded). We did not receive a refund for the day we did not use the vehicle. However, later on the next day, the vehicle was delivered to our resort with the keys left openly in the gas tank. We had an older 2018 Dodge Caravan which made lots of noise when driving and the manual ramp unhitched. Again, no instruction on how to use the ramp. The person dropping off the vehicle did not bother to meet us and hand us the key. After calling repeatedly, we received a text message, but I called again to speak with someone and they sent someone to fix it the next day. All in all, it was hell trying to get someone on the phone after hours, especially because they do not make it easy to find the vehicle or open the lock box. Also, it's best to request a newer vehicle and make sure your phone is charged for self check-in, because no one will be there to assist. Alexandria was very kind to me in the end offering the refund for the taxi, however we weren't so lucky to be refunded for having double insurance (theirs and my Amex) and the day we didn't have instruction to open the lock box and couldn't access the vehicle. We were also told Sunpass is refundable, but in the end, she said it isn't. Would I rent from them again? I would need to work out the best deal and make sure I ask all the questions prior to traveling/date of reservation. If you're thinking about renting, please ask detailed questions the day of. It was a nightmare!

My family and I used this shuttle service for our cruise December 1-9. Mike told us that we would…read morebe picked up at our hotel between 11-11:30am. I told him that we had Faster to the Fun and would like to be there as early as possible. I called him that morning to verify pick-up time and he said that he would be at the hotel as close to 11 as possible. After an hour of waiting around, he finally got to the hotel at 12:00pm. We did not arrive at the ship until 1:00pm. I was decently disappointed at this point. On the return, we called at 7:30am as requested on the return sheet that Mike gave us. Told him that we would be off the ship by 9:00am. He said there would be a driver by the name of George there to pick us up and gave me his number to call him. I called George after clearing customs and he said that he would not be our driver, and instead gave me a different name and a different phone number. I called Mike back and told him the situation and asked when the driver would be there. He then said that this guy wouldn't be my driver either and gave me ANOTHER name and phone number. This driver finally arrived about 30 minutes later. On top of all of this, both drivers we had were on the phone the ENTIRE 45 minute ride and were swerving all over the road. It was quite scary. Yikes! Consistently late and gives you the run around. I am a travel agent and would not use this service again, nor would I suggest it to any of my clients.

Laura's shuttle offered the best price out of all the research that I had done. I worked primarily…read morewith Mike, who was very helpful and accommodating. I called to let him know that our flight was delayed a bit and he reassured us at that, regardless, he would be there on time and we would have plenty of time to reach our ship (we went on a cruise out of Port Canaveral). On the way back, he was on time and very helpful once again. There was clear communication from beginning to end. Thank you! * Editing to add that we were a party of 7. On the way there we had a shuttle bus to ourselves and on the way back we shared a 15 passenger bus with another party. Both rides were smooth, there was ac, and quick!

Wonderful service!! We received our quote very quickly, which was a great rate compared to quotes…read morewe received from other companies. For 10 people there was plenty of space for everyone and (a lot of) luggage. We were able to add a booster seat to the booking without difficulty. Our driver was on time and friendly and the sprinter van was clean and comfortable!! I would highly recommend. Thank you for making this part of our adventure so easy!

Confirmed reservation, 3 days later sent crazy text message to the person who would be using ride…read more First of all, it was the wrong name. Second of all, it talked about not being able to get dancers.And the city that they were supposed to go to was not correct. Actually thought it was a spam. The whole thing was very unprofessional, would never recommend.