We had a fantastic short stay over my birthday..the pool amenities were amazing and staff friendly…read moreand attentive. the Kitchen had delicious cuisine and we were very happy to get our express passes for our parks admission, which is a fantastic deal for staying at the resort. They made me feel so welcome and almost every single staff member made me feel special for wishing me HPB with my button! And don't forget to check out the two ducks - Chad and Regina, per lifeguard (forgot to catch his name but he was the most friendliest!) on duty on morning of 3/8. He also got us complimentary ice cream coupons for being my birthday - SO AMAZING

The hotel itself is beautiful. The breakfast buffet was just okay, Specially for the price. I…read morewouldn't recommend eating at "The kitchen" we did not enjoy their food at all but the Palm is pretty good! The pool was great, being able to take the water taxi to/from city walk is great! You can also take a little scenic walk and be there in less than 10 minutes which was great since we were going to the park. The stay comes with free fast passes and early entry if you have tickets for the parks. They offer room service and have multiple bars on site with daily entertainment. Now the ROOMS are VERY outdated. For the price of the stay the rooms should be in better condition. We did complain about the smell of the room and the flickering restroom light as soon as we walked in and they did come to fix the light ASAP but the smell was there the entire stay. It smelled like mildew, like if something was wet in the room. They said they would investigate where the smell was coming from but we never heard back from them. We also noticed our fridge was not cooling our drinks but we didn't say anything to the staff so it's not like they had a chance to fix it. No points taken off there. Staff was a BIT rude, kind of dismissive at checking in and checking out. Checking in I told her we had a big group reservation and parking for everyone would be charged to that company card on file. She said she still needs a just in case something happens. I said cool and gave her my personal debit card for incidentals instead of my company card, she charged my personal card for the parking even though I had just told her we had it set up so my company card would take care of parking for all of our guests. I explained once again and she fixed it but didn't seem happy. You could pick up the attitude in her tone. Checking out: we heard we could turn our keys into guitar picks which the kids thought would be great souvenirs. Upon approaching check out I told the woman named Kat that we wanted to check out and she almost whispered under her breath "well check out is automatic but SURE I'll do it for you" I apologized because I felt like I could've explained better and told her we heard about them turning the check in card into picks and that's why we were there. l and handed her all 5 of ours cards. She said "ALL FIVE?" And just stared at me. At that point I felt like I was asking for too much and told her just the kids cards is fine. Overall, the hotel itself is gorgeous. It has a game room, multiple bars, snack/ice cream shop, pool area has a slide, sand volleyball court and multiple bars. The rooms is what stood out to us the most. We just expected the rooms to be in perfect shape. Not flickering lights and a bad smell soon as we check in for family/team vacation. One more thing there were ducks in the pool that pooped in there several times and they do not clean it up so the kids are swimming with duck poop.

Looking at the hotel compared to other Embassy Suites, the rooms are more spacious but the public…read morespace such as restaurant, lobby and bar are more tightly arranged. I think there are fewer rooms per floor. The staff is friendly. I requested some shaving cream which they gladly provided to me. The hotel is just down the road from Disney World. It has a great locatiion not far from the airport. If I am ever in Orlando, this embassy suite is my first choice,

One of my favorite hotels the best breakfast definitely worth it and very clean great for big…read morefamilies

I was in Orlando for a work conference in November 2023 and at the last minute decided I wanted to…read morego to the Bush concert at Hard Rock. I had been to this location before for food and drinks (good experiences) but never for a show. Since my decision to attend was about an hour before the show, my seat was literally in the next to the last row as high is you could go up. That's ok because the sound quality was fantastic. It's not the biggest music venue and that gave it more of an intimate feel even if the show was sold out. The best part, if you can believe this happened (oh, it did) was Gavin Rossdale coming all the way up to us while performing. I was in such shock and so excited I didn't have time to pull my phone out. What a rad show. The venue is cleaned and well-maintained.

First concert here and it was almost perfect. Security…read morestaff were polite and friendly, seating and sight lines were decent. Lighting and sound were great, but why they'd put out the most uncomfortable folding chairs for a 2 hour show is beyond me!

Universal Orlando cabana bay resort was a great vacation destination,For me and my wife birthdays…read more The room was spacious and the beds were really comfortable. Nice and firm for a get night rest or a nap after being at the pool side for a few hours. Walk in closet big bathroom ,living room was cool as well. The rooms give you that old 1960 vibes with a modern touch. The resort also featured some old vintage 1960 cars similar to the TWA hotel at jfk airport. The resort had some nice places to go to. Me and my wife enjoyed the bowling alley. We had a lot of fun. Don't forget about the shops with all your favorite carton characters t shirts hats slippers you name it Star Wars, the minions the Simpsons fun for kids all ages. We also enjoyed the cabana cafeteria . I had a spicy chicken sandwich with fries my wife had chicken teriyaki lomein full of nice pieces of chicken ,Which she enjoyed .I also had some chicken tenders and fries from the cafeteria on our stay. We also ordered food from door dash while we were in the main lobby. We ordered shake shack which was cheaper ordering from door dash then buying food on the resort, smash burgers well done with cheese fries, for a little vacation cheat because I'm on a diet. By the way the order came really fast. Don The pool was great especially at night the view was amazing. With the lights shining on the pool and the really nice fire pit they had so you can even roast some marshmallows by it. Also the pool features a water slide for kids and adults. The blow up rafts were $9to17. You also could bring your own as well. You also had an ice machine with cold water free. Plus you had the soft drinks and soda all you can drink for $30 . That was the drink packed. Cabana bay resort also had a restaurant right next the pool outside. Where they had some really good chicken quesadillas with fries. My wife enjoyed that. . I went with the chicken wrap with lettuce and some veggies, It was great to eat pool side with the beach chairs equipped with the big umbrella for shade . Then you also had the lazy river at the resort. That featured a bigger water slide and pool . Bigger than the pool outside the main lobby. The staff was courteous and friendly the stay was fun. Just remember it's kinda pricey . But don't forget about all the theme parks you get to visit for $80 each way .

I have stayed at many resorts in Universal and I just have some mixed feelings about this…read moreparticular one. Check in, took 30+ mins long and we checked in online, but the online check desk was closed, which seemed odd. There were tons of people that were from out of town that looked tired, especially after going through airport securities/travel from their states and looked like they just wanted to get their room and go to sleep, but it seemed that there was no urgency from staff. They didn't look short staffed, but I saw other staff standing around with no lines at their kiosk with multiple areas for them to step in at check in- Which tells me that there needs to be some cross training encouraged to help their processing. Fun Fact: I rode two rides at Universal with my fast pass faster than checking in to our room. Room was clean, view was nice. We stayed on the top floor with the view of one of the pools, which was nice but I had not so much of a good first night due to the AC in the room not working properly and I'm a hot sleeper so I did not sleep well. I did address the issue in the morning and let the staff know about my issue and that I was gonna be gone for the day and they did fix my issue right away. The food was surprisingly mediocre, and they have four different restaurants you can eat from and we went to three of them, which seems to be the same style of food just spread out. The first night I had a Smashburger it looked very delicious, but then I found myself putting on basic ingredients on my burger, salt and pepper. If I did not, it would have not had any seasoning. The second night I went to the Brazilian steak eatery and as far as a quick steak to get, it was very delicious and they serve it with mashed potatoes and gravy, which was really delicious. I would recommend eating your meals at least for dinner there if you're going to eat in the in the resort. If you're looking cocktails, they have them and they're very delicious. Prices are high, but you get a quality drink. I think I just had a bad experience. I don't feel that everybody encounters what I encountered when they visit, but I would have given a 3 star rating if it wasn't for how convenient it is to get to the park, there's a shuttle that picks you up every 10 minutes and drops you off and when you're done at the park, it picks you up and takes you right back to the hotel. Beats paying $50 a day for parking at the parks, but you still have to pay for parking with your room which is significantly less. All-In-all it was good, but not great for my experience, I will probably attend a different resort next time, but as a local in Florida, we have that choice.

I stayed here a couple of nights for work, arriving in early-May. The weather was beautiful when I…read morechecked in, allowing me to see and enjoy their nice landscaping, with pretty decent attention to detail. I chose to self-park while there and the garage is a little bit of a walk from the entry. Upon entering it's beautiful to see the waterfall straight ahead, with beautiful marble and fixtures throughout. Checking in was easy and great. I was fortunate to get there before the large crowds, as when I walked in, there were plenty of staff available to check me in and there were no guests. About an hour later I walked through there and there were about 100 people in line waiting to check-in. The lady who checked me in was perfect! Friendly, professional, recognized my status, and gave me good info about the property, while promptly checking me in. Once I got to my room I was immediately satisfied with the décor and cleanliness. It's common that the Marriott properties I stay in have moldy caulking in the shower area, nasty, stained carpeting, and furniture that's stained, broken, dirty, and unappealing - But not here! This room was very nicely set up and maintained too. The bed was comfy and they also offered Pluto as one of their internet TV/streaming services - This has been very important to me over the past couple of years, I'm so used to it that I hate properties that don't offer it. The property itself was great. Service by all the staff was great. The entire place was well-maintained and you never have to leave or go outside; in fact, we didn't leave for the first day and a half! It's probably the best Gaylord I've stayed in so far, definitely better than National Harbor! It's also a mile from Disney World!!

We absolutely loved our stay at the Gaylord…read more I'm going to start this review by reminding myself things that I should know for next time. One is to bring a beach volleyball or some sort of ball for the pool. They have basketball hoops, and there are so many kids that bring balls that if you have a child that likes sports and doesn't have a ball, they will be pretty disappointed. The resort does not supply balls, but you can buy one for $17. Whereas if you go to Walmart, they are $10 so just bring a ball with you. My older son loved the Flow Rider. You can sign up 24 hours ahead of time online to guarantee you a spot. There is a table that you can sign up day of, but spots do you get filled up because there are only six kids allowed in each group per session so that's a total of 12 people. We were able to snag a same-day spot of 10 AM and then he loved it so much we went back for a 12 PM spot. The earlier you are there, the fewer kids that are signed up, so you get more turns if you sign up for an earlier spot. As long as you get to the pool early enough, you do not have to pay for seating. I love that there is an umbrella above most chairs. On Friday we got to the pool at about 2 PM and there were tons of seats. On Saturday we got there about 10:30 AM and there were enough seats that we were able to find one under an umbrella, but about 15 minutes later I saw families struggling to find shaded seats. On Sunday at about 9:30 am there were a moderate amount of seats open that were shaded, but by about 10 AM people were struggling. So if you're planning to get there around 11, maybe noon, you might want to go ahead and reserve seating. If there is a light show, it is worth getting a room on a higher floor in the main atrium. They had the blooming light show and my kids actually really enjoyed it. It is at 9 PM so that was a little late for my young ones, but we were able to sit on the balcony and watch it. I realized if we had a lower room we wouldn't have been able to see it as well, so ninth floor main atrium is definitely the way to go. The rooms are absolutely beautiful, I remember last time thinking they were a bit outdated, but they went through a full renovation, January 2025 and now they were absolutely gorgeous. I loved our room and I love the decor. We also ate at old Hickory steakhouse so I will leave my review there and I checked out the spa so I'll leave my review there. The kids love the arcade, and there are quite a few trinkets that they could win. It was a great after dinner activity. I love all the flowers they plant during the spring, they are beautiful backdrops for pictures. I highly recommend checking out all of the flowers. I was surprised that there were so few cars in the parking garage, I love that I could keep the car shaded, in the parking garage is on the side of the hotel that has the big ship, so if you're planning to go to your car a lot, it's worth getting a room closer to that side. Everyone we interacted with was so nice and we had the best stay here.

This is a great track with huge flat screen televisions all over the clubhouse wall simulcasting…read moremany horse & dog races across the country. Also, something really cool is that in the clubhouse each table has a small flatscreen tv with a remote so you can flip through channels of all the various races across the state & country, as well as the current races running at the SOKC. The service is quite good considering it's the track clubhouse restaurant & not just a restaurant. Our server was new to working Friday nights & wasn't sure how to order the Friday special which is two meals for $25 that come with a choice of soup or salad. The choices for the entree are the prime rib or the fish fry, both served with an accompaniment of choice of potato & vegetable. She asked a fellow coworker & then quickly typed in the order in to the electronic pad, which is also a really cool feature. Also, another great offer is $2 draught beers on Friday & the selection is Bud, Bud Light, & Amberbach. The check came to $34 for two meals, three beers, & one soft drink. My mother ordered the prime rib & my grandfather ordered the fish fry & they both ordered a baked potato & corn. My grandfather raved about this fish & my mom loved her end cut of the prime rib, which is way to well done for me but as long as she's happy!! My mother ate her dinner cold because she gets up every few minutes to bet at the self betting computer on all of the races going on all over the country. My mom is great at choosing her bets because she won every race she bet for seven races in a row. After her third win, I gave her money & said, "Ok, I want in mommy. Just do you!" We did VERY WELL & I had a lot of fun!!! I think we will be hitting up the doggies at least once more while visiting my parents here in sunny FL :)

When I went on Tuesday only the first floor was opened. The bar was closed and there wasn't any…read moreteller attendance. If you won any money an ATM machine type is available to dispense your funds if working that day. Otherwise you need to return another day to collect. Is this any way to run a business? But after all IT IS FLORIDA.

Huge hotel with two separate towers across from the Convention Center. I wouldn't stay here if…read moreyou're going to Disney since you'll end up paying around $30 each way for Uber. They do have a free shuttle to Universal though. The pool looks bigger in pictures than in person and was packed with kids every night until 10pm. There's also a water slide. Jasmine grows on the bushes outside, which is a nice touch. Room was big and spacious with a king bed and five pillow options. The TV even has Peloton strength workouts that don't require equipment or an account. Front desk staff was plentiful so there were no lines. On the downside, the hallway on my floor was painted white and it felt very institutional. The elevator not requiring a key felt a bit unsecured since anyone could press any floor. Also no hook for a hand towel in the large bathroom, which was annoying. Italian restaurant starts around $30 per plate and at the upper bar cocktails are about $20.

Well, great location for our cruise ship. The restaurant was in a resort across the way. Not close…read morebut we had to walk. The rooms were nice but the toilets were so low to the ground and no grab bars. Lots of us older folks traveling. Start to look at accommodations

Ok so we recently just booked a party package here for my nephew's birthday and we all had such a…read moregreat time! So Andrettis is an indoor karting, laser tag, and game room located right next to the Convention Center on International Drive. This place definitely was easily accessible from the main road and had plenty of parking in their private parking lot. So on the day of our event, upon arrival, we were greeted immediately and checked in quickly and efficiently. The staff were all very kind and helpful! The party room was located in the back of the building and was a pretty spacious room, with its own private bathroom. For our birthday package we opted for the laser tag, and arcade option for the kids and it kept them occupied for a few hours. Now for the food, I was very impressed by the quality and presentation of all the items we selected! Yes the food was just your average fried bar food... but I thought everything was super fresh and all came out very quick. The pizza, wings, and cheese curds were outstanding! Lastly, our party attendant was top notch! She was very attentive, had great communication, and made sure we had everything we needed. Overall, I will say that even though the birthday package at Andretti's is a bit on the pricier side... we thought it was definitely worth it... my nephew had a very memorable birthday!

As you can see from my review history, I usually leave positive reviews when I am impressed and…read morerarely post negative comments when I am disappointed. However, I feel compelled to write a negative one in this case. On 3/6, I purchased two Gold Packages for myself and my 13 year old daughter. Each package includes two races. The representative who helped us explained that if we only completed one race that day, the remaining race would be stored as a credit on our membership cards. We therefore used only one race on 3/6. When we returned the next day, the representative at the counter, Desi, told us the next race would start in about six minutes. However, when I presented our membership cards, she said she could not see the remaining race credit. She then began asking questions such as whether we had purchased only one Gold Package and shared it, and whether we had receipts. It was clear she suspected we were trying to misuse the system. She continued questioning us for several minutes until I finally asked her to call the manager. While the manager was looking up the information, I logged into my credit card account to show proof of purchase. When I approached the counter with that information, the manager said rather casually, "Oh, we already found it." Unfortunately, by that time we had missed the race we could have joined and had already spent about 20 minutes standing at the counter. No one initially apologized for the inconvenience. When I told the manager that Desi should apologize, the manager responded, "It was not our fault. It was a system error. Sorry." Desi then said, "You did not even give me a chance," and tossed the race tickets onto the counter before trying to walk away. When I said that if I had not asked for the manager she likely would have continued questioning us suspiciously, she responded in a hostile tone, "If you want to take a picture of my badge, you can." The entire interaction was unnecessarily confrontational and disappointing. System errors can happen, but how staff handle them matters. A simple apology and professional attitude would have made a big difference.

Beautiful hotel/resort, with an amazing staff. I was recently staying here for a work conference…read moreand had a very nice stay at the Omni, as I usually do when. I stay at Omnis. Check-in/out was very easy, my room was clean, nice and spacious, with a beautiful view. The bar and pool area is huge and so much fun! We all had a blast and really enjoyed each others company down at the pool bar. If I had one thing to note I wished were better, most of the nights there was only 1 bartender at the pool bar, and with our large conference and also probably other guests out there, it was hard to get service. But that guy was working amazingly so it wasn't him, he just couldn't be in multiple places at once! Was pleasantly surprised at how much of a hit the lay river was with us, but we had a blast! Lastly, the party that was put together by the staff was 10/10! Really do appreciate all the hardwork and how much fun we had! Wish I'd thought to take pictures, but I guess I was too busy enjoying myself!

I enjoyed the resort 100%. From entering the building and seeing the different amenities. I had…read morewent for a conference. I would've enjoyed to stay the night but was still excited to take advantage of all the views . The parking attending was very nice. They directed me to where to park and provided more information on the conference. Entering the lobby there was plenty of seating to sit down or relax from arriving. There wasn't anyone bothering you. From the start of the conference they wad constant support with snacks and making sure everyone was hydrated. The shops that were inside the hotel had very nice souvenirs. Clothes , jewelry and etc. I will definitely be back at this hotel. Can't wait to try their golf course , pool and extra amenities

Rosen Shingle Creek 9939 UNIVERSAL BLVD,…read moreORLANDO, FLORIDA 32819 There's something about arriving at Rosen Shingle Creek that immediately sets the tone for a refined yet welcoming stay. Rising gracefully against the Orlando skyline, this property feels less like a typical hotel and more like a thoughtfully designed retreat where comfort, elegance, and service come together effortlessly. The first thing that stands out is the architecture--rich Spanish revival influences that give the entire space a warm, timeless character. It's grand without feeling overwhelming, and every corner feels intentional. As you step into the guest rooms, the experience only gets better. Spacious, quiet, and beautifully maintained, the rooms offer sweeping views of the lush greens of the Shingle Creek Golf Course. Waking up to that serene landscape feels like a reset button for the day. What truly elevates the experience here is the level of hospitality. The service feels genuine, not scripted--attentive without being intrusive. It's clear why they've earned a reputation for exceptional customer care. The dining options are equally impressive, offering a variety of well-executed menus that cater to different moods, whether you're in the mood for a relaxed bite or a more refined evening. Add to that the expansive meeting rooms and conference spaces, and it's easy to see why this property is a favorite for both leisure travelers and business guests alike. Location-wise, it's hard to beat--tucked along Universal Boulevard, just minutes from major attractions and conveniently close to the Orange County Convention Center, yet it still manages to feel like a peaceful escape from the buzz. Overall, Rosen Shingle Creek delivers a complete experience--beautiful surroundings, thoughtful design, excellent food, and service that leaves a lasting impression. It's one of those places you don't just stay at--you genuinely enjoy being there. One small but somewhat surprising detail--access to the hotel gym comes with a $10 daily fee. It's not a dealbreaker by any means, but it does stand out, especially in a property of this caliber where you might expect fitness access to be included.

Well I have to say that I am really impressed with the Rosen Shingle Creek and all the staff that…read morework here. We had a wonderful stay at the hotel and truthfully it was excellent and most importantly very affordable. Yep, I said it affordable. I also want to say that affordable does not mean cheap, it means high value for your dollar. The property is wonderful and you have all the amenities of any of the other Disney resorts as well including a golf course. The pool area is also excellent as well. This is high season and we paid about $300 for a two night stay plus taxes; also, they allowed us to bring our dog. Now we paid a pet cleaning fee of $150 which was less than boarding our dog and we had him with us which was great. By the way, the $150 I pet cleaning fee covers you for a week stay and kicks in again after the first seven days if you are staying for longer. I also really liked that the Rosen family is a local family that has been in the area for over 50+ years. Mr Rosen is known as a philanthropic leader in the Orlando area; also, really takes care of his employees providing them with great healthcare coverage and making sure they all know they are valued. They expect all their staff to treat all their customers well and if it does not happen for some reason, they will make it right. Mentioning this as I always like to support local businesses wherever I go and although this is technically a resort empire, it is still a small business when compared to the other hotel titans (Hilton, Marriott, etc.) that have similar resorts in the area. I will definitely be staying here again in the future. Feel free to heck them out and I am sure you will I'll have a good time as well. Oh, the breakfast at the Osceola Cafe was excellent as well and all the staff were top notch and courteous as well.