After a terrible experience . No show with Safelite . I called progressive and chose this company…read morebased on reviews. I talked to this company 7pm on a Saturday after my no show . I had my new windshield fitted by noon Monday. The tech that called out "will" was 20 Years in the business and had all the calibration kit. Took him 1 hour on a ford transit and it was thorough ! He simply was a professional in his trade .. You simply cannot get better service and communications and knowledge . I will recommend to everyone , including friends who work at car dealerships . General managers etc. this company simply take advantage of the mistakes of others and listen to The customer and act. Quick . Communication was incredible . They take all insurance . Thankyou so much . It was a breeze

Had a shattered passenger window and needed a quick fix--Best Price Auto Glass delivered! We…read morereached out the night before, and they got back to us right away. They had the glass in stock and fixed it the next morning in under 45 minutes. Price was great, service was even better. We contacted a bunch of places, and no one else could help us like they did. Definitely coming back if we ever need another repair. Thank you!

I was referred to this company by my mechanic when he heard that my windshield was cracked on the…read morehighway. A wooden block coming towards my car at around 80mph thankfully did not shatter my windshield upon impact, however,​ a pretty wide-spread and extensive crack was left behind. I go to school 2 hours away and was only home for the weekend. Fixing the windshield promptly was at the top of my priority list. Unfortunately,​ with Safelight, they did not have any available appointments until a week later. Caribe was able to come to​ my house and fix the windshield on​ the same day that I called. They were able to assist in calling my insurance company to work out the price and logistics. It is incredible that this company accepts ALL insurance companies. This means that they will accept the price proposed by the insurance company to fix the issue on hand, even though they are "out of network". I am extremely grateful for their professionalism, kindness, and speediness in replacing my windshield!

I reached out to the business to see if their was something they can do with a water leak on my…read morewindows. They said it was something to do with my windshield and all I had to do was replace it. I took their word for it and I paid them $210 for a BRAND NEW windshield. After not even a week with my new windshield I noticed their was leak on my window again. I called them and let them now that I was still having a problem, not only did they take 6 hours to respond back to my message but they pretty much told me "their was nothing they could do about it" after they told me this was the problem. Completely unprofessional and a huge waste of money. This place is a scam,go elsewhere. Me acerqué al negocio para ver si había algo que pudieran hacer con una fuga de agua en mis ventanas. Dijeron que tenía algo que ver con mi parabrisas y que todo lo que tenía que hacer era reemplazarlo. Tomé su palabra y les pagué $ 210 por un parabrisas A ESTRENAR. Después de ni siquiera una semana con mi nuevo parabrisas, noté que había una fuga en mi ventana nuevamente. Los llamé y les dejé ahora que todavía tenía un problema, no solo tardaron 6 horas en responder a mi mensaje, sino que prácticamente me dijeron "no había nada que pudieran hacer al respecto" después de que me dijeron que esto era el problema. Completamente poco profesional y una gran pérdida de dinero. Este lugar es una estafa, ve a otro lado

I made an appointment late yesterday afternoon with Andy, the owner, for 9:30 this AM. I arrived on…read moretime. Andy took my car and filled a tiny (smaller than a dime) stone crack on my windshield. It turned out clean and virtually invisible. I was out in less than 30 minutes. Moreover, I had arranged a time with Glass Doctor of Brevard County on the lower end of North Wickham for yesterday. I was unable to find the place. I was quoted $110 for this small job. I told the woman that I did not want to reschedule, that I live in Suntree and that I'll find a place closer to where I live. I found GO Glass. $65. Andy is very cordial, young, full of energy, has skilled guys working there, and knows how to treat customers. This is his livelihood Definitely worth shopping for any auto glass work before you commit.

Explained insurance process, scheduled next day at my home. On tlme. Great job. Life time warranty.read more

Had my windshield hit by rocks from a semi truck. Called Josh and he was extremely prompt in…read moreanswering my questions and replying to the pictures of my windshield. We were able to set up a same day appointment and he did a fantastic job. thank you for the timely service and professionalism.

This company wont stand behind their work. Broke and left coweling unattached…read more Cheap glass cracked. I sent the owner Joshua pictures and his response was that its a rock chip. Unbelieveable! He then blocked my number and wont return my call. Then started calling me to beg me to dispute with my credit card company. Told me i wont win. And that i need to tell them the windshields defective. Hes apparently been in jail for 7 years and i wont win. Thats his words. What a Scumbag. Stay far away from this sad company and this sad boy.

Had my windshield replaced at my home in my driveway. No fuss no mess... went very smoothly. New…read morewindshield matches perfectly to my 2016 Honda CRV. Technician who did the work named Glenn could not have been nicer. Readily answered all of my questions. Replacement covered by my auto insurance policy. They did all the legwork to get approval on my behalf. Highly recommend them if you have any damage to your windshield.

This review is covering service provided by the AAA Auto Glass branch in Lake Mary - 155 Technology…read morePark, Lake Mary, FL 32746. In October 2018, I called to schedule a windshield replacement. Price was affordable and the install was convenient as they came to the house. It seemed as if the install was completed without incident, until a day later when we noticed that the technician had dropped polyurethane on the car. This probably wouldn't have been a huge issue, except for the fact that this vehicle is a show car, with a $6,000 custom "House of Kolor" chameleon paint job. If you know anything about polyurethane, the adhesive that is used to seal with windshield, you know that once it cures, it's impossible to remove. I called the branch, and they sent the technician back out... with PAINT THINNER AND A PAPER TOWEL. When I called and asked to speak with the manager, she completely dismissed the situation. Once I pushed the issue, she decided to look into it further. As she should, considering her technician was completely careless in choosing to not cover the vehicle at install, and then careless or at the very least, incompetent when trying to remove cured polyurethane from a custom paint job. He removed the polyurethane, but with it came the clear coat as well as the paint that was underneath the polyurethane. We got a quote from our paint tech, and then the manager, Stacey, told us she needed a second opinion. We received the second opinion and the quote was significantly higher than our technicians. She dragged her feet through the Thanksgiving holiday. Her excuse was that everyone was on vacation, she was on vacation, she was short-staffed, etc. Finally, she wrote an email stating that their in-house attorney has advised that she cease communication and the claim be processed through general liability. This was a week ago. No one has reached out from the general liability insurance despite my 2 requests asking Stacey to expedite this process and have them reach out. I am a AAA member, and feel as if they should not be able to carry the AAA name. When your technician is careless and makes a mistake, you do the honorable thing and fix the issue. We have now lost time, money and are working through things with our attorney and contacting AAA corporate. A $400 windshield replacement has turned into a $3,000 loss. Please save yourself the hassle. Go to Safelite or another company that will not be careless with your vehicle.

The worst service ever. They sold us an windshield for a truck as a new glass but had damages,…read moreMichael said that he was going to replace it in november (5 months after) and when we spoke with him to change the glass because the damage was getting worst and putting in dangerous, he was extremely rude in the text messages and basicaly said he is not going to solve the issue. I found after this 5 companies that can replace it for us in the same day. I don't recommend it!

Amazing service. Good prices and fast warranty work. Cool installers. No hassle with warranty.read more

WORST COMPANY EVER! Gave me an appointment from 8-4pm driver STEVE called talking about he was…read moregoing to leave me for last since it was close to his "home" in Davenport. I told him no I had to leave by 5pm then the office proceeded to tell me "his route changed" & now won't be showing up u til 5-6. Completely irresponsible, I now have to pay for an uber to get to my destination & yet won't even compensate me for having to take an uber to pick up my kids while the car gets fixed. Mary the manager was absolutely no HELP at all. Those people are a bunch of incompetent people that are just looking to take advantage of insurance companies. Taking advantage of people's needs.

The technician who installed the windshield on my car did a great job. He was completed in the job…read morein the time he gave me and the windshield looked great. My complaint lies with the representative who sold me the job. He took advantage of my ignorance of the fact my windshield has a camera in it. Had I had that piece of information, I would have done some research before I allowed him to replace a windshield that was not in immediate need of replacement (He showed up at my door . . . I did not go seeking the service.) I now have a bill to have the camera recalibrated . . .really not happy. Honesty up front would have been greatly appreciated.

Super helpful. Polite and hard-working. I appreciate their hustle and efficiency. Definitely…read morerecommend.

Eddie Lezotte was the best glass guy I have ever had. Clean, quick and precise. Always giving great…read moreadvice as well. Only Advanced Glass from now on...