Rodent activity, excellent service Brian is our pest control technician he's been fantastic. Kayley…read morein the office is always super helpful and informative.

Called Westside Pest Control for my annual patio ant treatment (7 years of great service) and found…read morethat rats had been burrowing under my patio and created dens and piles of sand had accumulated around the area they had dug their dens. Raul the technician who attended my home did a great job explaining what was happening and how to solve the problem with traps and an ongoing maintenance program. Reasonable price and excellent communication. I will always recommend these folks. Thanks Raul!!

Squirrels infested the house in Kits. Two other pest control services had already failed to solve…read morethe problem. Ryan got to work and put up barriers and a one way door so the squirrels could get out but could not come back in. His efforts were a 100% success! However, if they had not been, he has a guarantee that he will fix your problem with unwanted furry guests! Thank you Ryan.

Had a wasp problem spilling into the first floor. very punctual, very professional & very…read morereasonable pricing . would use his service anytime .

I called Carlos in a panic 3 months ago with a rodent problem in my new house. I was devastated to…read moresay the least. Carlos was super patient, super responsive, empathetic, caring and ridiculously nice while I was so stressed out. He was so quick to find the spots to seal up. He even said he would come back to help me spray something to skill spiders a few months later as a bonus and kind gesture. I am so, so thankful for Carlos. He is such an amazing person and there is no one else I will call for any pest control in the future. He is 150% recommended from me. I hope his business continues to do very well. Thank you Carlos!!!!!

Eco Pest Solutions helped me get rid of a wasp nest that was in the vent connecting the washroom…read moreand outside. They responded extremely fast and were able to fit our service within hours of inquiring. This was so important to me because the wasps made their way into the washroom. Carlos was very friendly, professional, and had great costumer service. He came back a couple days later because the wasps came back and started to rebuild the nest. The 6 month warranty is amazing! I would recommend this to anyone who needs to get rid of pests efficiently!

Angel came to help with a wasp problem. He was prompt, friendly, efficient and most importantly…read moreknowledgeable. I would highly recommend him.

terrible experience, I asked them to place rodenticides exposed not in the box because I don't have…read moreany pets or children but they didn't do it. I had 2 rats now they are 4 and they are ignoring their boxes

Do not use this company! We feel scammed out of $800+! I…read morecontacted this company for flea extermination in my mom's house and yard. They quoted us $200 -575, and then, said that it would be $575 + $175 + GST so to start with, it was expensive, but who wants fleas, right? We wanted it done fast and they were registered on Yelp and with Better Business Bureau and they had some good reviews... I thought I'd done my research. 1. The guy who showed up arrived on foot with a gas mask and spray container. He said that he parked down the street. I saw him leave by foot with a guilty look after I paid him and I swear I saw him drive past in a taxi! 2. He checked for fleas with his flashlight by looking up at the ceiling in one closet. I said that I had just shaken the bath mats and found one, so he picked one up and shook it. He didn't seem to know what he was looking for and he told us that the pest control spray would attract the fleas and that they would take it back to their nest and that would deal with them. Nest?! Fleas don't 'nest'. I should have canceled the appointment right there. 3. He had us leave the house and came out in 10 minutes. "All done," he announced. 10 minutes to spray all door frames and baseboards in a 2000+ sqfoot house? Well, what do we know. We've never dealt with this before. We've never hired exterminators before.... 4. The lady I spoke to on the phone said that we would need to be out of the house for 5-6 hours. "Sam" (short for "Hassam" from Surrey) said, "No, a couple hours only." Hmmm. 5. My 80 year old mom paid the total bill with a cheque and he left. That's when I returned to see him walking away and then, driving away in a taxi. I called the company back and spoke to the 'lady'. She became very defensive and said that it was up to me to do my research and that was my fault. Then, she said that they have to be properly accredited to be approved by Better Business Bureau, and tried to assure me that it would take time and that they would come back if the flea problem was not corrected by 6 weeks... We ended up hiring another company 2 weeks later as the problem was getting worse. What a disaster.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

A-General Pest Control has provided prompt and professional service to us when we had problems with…read morevermin and carpenter ants. They quickly solved the problems for us.

One of my biggest pet peeves is communication. As a service company I haven't had any problems in…read moreterms of calling them out when we need them to have our backs and have some extra man power needed for various pest control services on behalf of many of our clients. My struggle with them has always been communicating with the receptionist. As a maintenance manager of these clients communicating has always been a struggle. The problem isn't that the ladies on the phone can't or won't answer my questions but simply how they answer the questions. I know that it is super busy being a large firm which I appreciate and understand but they're more insistent on getting you off the phone in 30 seconds than actually listing to you. There has been numerous occasions, specifically with someone by the name of Rita, who always answers the question before I finish and often the answer she gives has nothing to do with my initial question. By not listening to me she has wasted both our time instead of taking the minute to hear the full question. This was a battle with her on the last call I had. We inherited a new portfolio and I required some up to date information but felt that Rita wasn't interested in helping me sort out my questions. On top of her not allowing me to finish she would talk over me in full sentences while I was talking. Speaking at the same time is very unprofessional. Again, when it comes to service calls I've never had any on site problems with these guy, however, their administration department loses points with me. In fact I've debating even reviewing their administration department, however, after the 6 interaction I was compelled to. The first few times I shrugged it off as a bad day but after the 6th it is beyond a bad day. Either they're severely overwhelmed and need more staff or their staff needs more customer service training, especially when it comes to active listening.

no customer support. not booking return appointments. not using steel wool to block holes.not…read morereturning emails on time. sending techs without prior arrangements.lying to the management company saying I didn't allow them entry.all barefaced lies.