Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

"Just imagine flying first class but paying economy" is the best way to describe Knockout Pest…read moreControl. Not only does Ryan KO the competition with price (I got quotes that were 30% to over 100% more), but he also KOs the competition in service and professionalism. I called Ryan around 10 AM and told him where I live. He said he could be at my place between 12-1 PM. Ryan showed up at 12:15 PM--right on time. Outside my front door, he could see over 30 yellow jacket (very aggressive) wasps flying everywhere and the nest is somewhere in between the walls. Ryan didn't do any bait-and-switch or upselling--just some friendly conversation before getting to work. After the first treatment, he noticed wasps inside the house (through the window) and asked if he could go inside to assess the situation. He instantly spotted a small hole in the ceiling and said, "That's how the wasps are getting inside." He sprayed insecticide in the ceiling hole and explained that's where the wasp nest was located. We went back outside, where Ryan was eliminating the last few wasps, when he said, "Wow! You've got three wasp and one carpenter ant." He explained this was unusual because wasps and ants don't typically coexist. Ryan went to his truck and returned to address my ant issue. While he was spraying the beam, I asked for a quote to handle the ant problem. He said there was a chance that his current treatment might eliminate the ant nest, and if so, it would be free. Ryan then spent another 10 minutes explaining his approach to tackle the ant issue--essentially teaching me what to do. He concluded by saying if I still needed help with the carpenter ants, I should call him. Like most people, I read reviews not only to find the best price but to find someone I can trust. You can trust Ryan like the person who does your hair. For most people, calling an exterminator isn't common, so finding a trustworthy one is difficult. Put all that fear to rest--Ryan will give you a very reasonable quote with no upcharges and will get the job done. I even had to beg Ryan to please accept a tip from me, cause he did so much work and charge so little. BTW, my wasps issues was resolved by 1:30PM (under 2 hours) and I can use my front door again. Thank you Ryan.

June 22, 2024 I am…read morepleased to recommend Hassan and Sobia's services. Both Hassan and Sobia are very pleasant to talk to and very professional in scheduling appointments and completing work. I initally requested help with a squirrel problem in our atttic. This took about 7 or 8 visits by Hassan to repair/close entry points in our roof, set traps to catch the squirrels, and then several follow-up visits to inspect the attic to make sure squirrels had not returned. During the intial visit and survey of the roof and attic, Hassan pointed out some other issues he noticed: 1) there were several bee nests in the attic ---so I hired Hassan to remove the bee nests. 2) the gutters were full of debris from recent windstorms --- so I hired Hassan to clean the gutters. 3) one of the down pipes attached to the gutter was detached and bent --- so Hassan fixed that. 4) one of the soffits was hanging down a bit so Hassan fixed that. I always appreciate it when someone comes to provide a service and at the same time, points out other unrelated issues that could be a problem. Again, I am pleased to recommend Hassan and Sobia's services. Rob Adams, Surrey

I had a pipe burst completely by surprise, the ceiling came down and we found rodents. We tried…read morethree different places, all said 24 hours but only Elite actually showed up and took care of the clean up and treatment. I don't leave reviews but had to as it's scary when these things happen and it's nice to see that when an ad says 24 hours it truly is that. They were both kind, easy to work with, courteous and efficient, so very grateful I found them!

I called Carlos in a panic 3 months ago with a rodent problem in my new house. I was devastated to…read moresay the least. Carlos was super patient, super responsive, empathetic, caring and ridiculously nice while I was so stressed out. He was so quick to find the spots to seal up. He even said he would come back to help me spray something to skill spiders a few months later as a bonus and kind gesture. I am so, so thankful for Carlos. He is such an amazing person and there is no one else I will call for any pest control in the future. He is 150% recommended from me. I hope his business continues to do very well. Thank you Carlos!!!!!

Eco Pest Solutions helped me get rid of a wasp nest that was in the vent connecting the washroom…read moreand outside. They responded extremely fast and were able to fit our service within hours of inquiring. This was so important to me because the wasps made their way into the washroom. Carlos was very friendly, professional, and had great costumer service. He came back a couple days later because the wasps came back and started to rebuild the nest. The 6 month warranty is amazing! I would recommend this to anyone who needs to get rid of pests efficiently!

Angel came to help with a wasp problem. He was prompt, friendly, efficient and most importantly…read moreknowledgeable. I would highly recommend him.

terrible experience, I asked them to place rodenticides exposed not in the box because I don't have…read moreany pets or children but they didn't do it. I had 2 rats now they are 4 and they are ignoring their boxes

I paid for the year round home program. More economical in the end. This includes visits at anytime…read morefor any pest! The staff tend to come and go, so I havent been able to get the same representative twice upon request. However, on all 3 occasions that i have needed help, each person sent has been thorough, informative, and followed my directions as per my requests. kirk Hammett came this week and he was amazing! Thorough, listened attentively to my requests, respectful to my home, my dog and my elderly mom. I didn't want us in the home while he sprayed, so Kirk waited patiently while I got us all into the car. i left him in my home alone to lock up properly when he left and he did so. Thank you Kirk!

I just wanted to update my review from May/2022. Orkin requested that I e-mail them regarding my…read moreoriginal review, so they could get to the bottom of things. I did e-mail the company as requested and was open to hearing from them to understand where things went wrong, whether there was some miscommunication, etc... I heard nothing back from the company in response to my e-mail. So, not only did Orkin provide terrible service (that I paid for), they also did nothing at all to try and make it right.

I had a recent bed bug infestation and naturally, the first thing I did was go on Google to search…read moreon all things related to bed bugs. And as I kept flipping between web page to web page, my panic level kept increasing. The more I learned about them, the worse my anxiety grew. Thankfully, I was referred to Zafar from ASM Pest Control. He gave me 110% assurance that he will get rid of them. I was worried that I would have to get rid of my furniture. Especially as I had purchased a brand new Queen mattress - this would not have been financially feasible. Zafar assured me I did not get rid of my furniture. He advised me not to touch anything as he wanted to come and assess the situation and then begin treatment. The entire eradication process took about 4 hours and he even followed up with me 2 weeks later. I was extremely impressed with the level of professionalism and the ease in which Zafar took control of the situation. He knew my panic was at an all-time high so I especially appreciated the time he took to explain the treatment process. So if you've got bed bugs - trust me, all you need to do is give Zafar a call from ASM Pest Control. He's so polite and informative. I highly recommend!

I had something biting me and I wasn't sure what it was. I asked the owner Zafir if he could just…read moretake a look for me as my landlord wouldn't approve the full bed bug treatment without proof. Zafir was super friendly and non judgemental and so helpful. It ended up just being an annoying flee of some kind. I didn't use his service because my landlord wanted to do it himself, but if I was the home owner I would have had Zafir do it. Despite only charging me for an inspection, he was so nice and checked back with me to see how things were a couple days later. He even offered if I saw anything, he would come back for 10 minutes to give me advice free of charge which I thought was going above and beyond.

Excellent service. They came very quickly (even though it was a weekend) and dealt with the…read moreproblem in a highly professional and quick manner. Very pleased and would highly recommend them!

From the owner: Viking Pest Control is a full service, family owned company offering fast and discreet solutions…read morefor all that 'bugs' you in your home, office or restaurant and bar. We use the latest equipment and techinques to ensure the job is done safely and efficiently with minimal impact on the environment.

We contacted The Bugman to set up rodent bait stations at our residential high rise complex. We…read morewere very impressed with this company. We contacted their office and spoke with Michelle. She was very polite and friendly and gave us several different options. She clearly explained each service and what was included and the price. After making several calls to other pest control companies The Bugman ended up being the best priced. We arranged for the company to come out and set up 8 bait stations. We were called by one of the companies technicians named Dylan to arrange a time for him to come out and assess the property for its needs. Dylan was on time and very polite and friendly and knowledgeable. Dylan explained the best locations to place the bait stations. Dylan answered all of our questions and gave us his contact information and told us that we could contact him if we had anymore questions. We were very impressed with this company. We would recommend The Bugman based on the excellent service we have recieved.

From the owner: Honest, professional and effective service. Locally owned and operated! With 10+ years experience…read morein the Valley, we are happy to deal with any pest problem you may come across!

We paid over $1000 to receive 0 results for our bed bugs. Though the guy who came was really nice,…read morehe could not find evidence of them, even though we were getting bitten regularly. He also brought his supervisor, who could not find anything. I looked and found on Reddit - Avon. We got in Avon a week later, who found 3 bedbugs (shown to us) in a matter of minutes. Much less prep work as well. They cost less than Abell and so far (1 week in) no bites. And they guarantee the work! Skip paying for Abell, and just call Avon. Sorry Abell - you sucked it, and we paid a lot.

Abell have been really great in their efforts to help rid my apartment suite of a mouse…read moreinfestation. Rico is professional, pleasant and does everything he can to try to solve the problem. I was devastated by the mouse issue in my ground floor suite in a 64 year old building in Kerrisdale, and Rico helped to calm my fears and reassure me that they would keep working on the problem until resolution. It has been about 4 weeks since his last visit, and I have not seen any mice inside my suite. Previous to this, for 3 or 4 months, I would see a few mice every day (especially at night). I feel so much better and am cautiously optimistic that they won't come back. I am a bit nervous that the problem could recur once the cold weather sets in. Hopefully not, but I will know who to contact to resolve it should that happen. I highly recommend Abell, and Rico in particular.