I've had nothing but great experiences at this UPS location. Ernie, the owner, runs a fantastic…read morestore. He and his staff are always friendly, professional, and incredibly fast. Whether I'm dropping off packages or handling returns, they make the process quick and easy every time. It's clear they care about their customers and take pride in what they do. Highly recommend this UPS store if you're looking for efficient service with a friendly attitude!

I was here yesterday to get a notary signed and sent out!! first of all I want to say I barley go…read moreto usps to send things out I usually go to ups to scan and drop of packages that I prepaid for.. anyways I came in with my envelope prepared, address and sticker and everything... mind you im kinda distracted with other things but I told the girl who helped me that I need a notary signed and sent out. she asked me which I wanted to pay for and I ask the price difference and about the packaging it comes with. so shes telling me the prices then shows me an envelope, she looks down at my envelope, pauses and proceeds to say we would need to put it in a different envelope yada yada.. and im going along STILL not realizing that I dont even need to pay for this to be sent out but she continues to go with the charging me!! so im waiting and I realize this other lady in the back kinda looking at me crazy and im wondering why.. I proceed. then it hits me! WAIT I dont even need to be charged for this.. the girl helping me says nothing and removes the charge and continues to charge me only for the notary.. so before I leave I ask her "so just to make sure because I have this sticker on it, yall can send it out and im good. because thats me basically paying for it" she says "yes" so I leave and while im driving it dawns on me that this girl was gonna charge me and not say a thing about my sticker being on there, even after she noticed it was there after she told me i would need to put it in a different envelope.. then it makes sense to why the other girl in the bck is looking crazy because she can also hear and see everything going on!! I just wanna say I never never get on here to write these type of long reviews or even negative ones period but when I realize this I was very upset. because this is two employees noticing this and instead of giving good customer service they look at u crazy instead of trying to help!! and I will say this even if they didnt "notice" which im %100 they did the people behind the counter need to be more attentive when it comes to things like this because I wouldve been charged and had to return and get a refund, but what if I never even noticed?? thats money gone and u dont know what when or how people got things going on. this is very unprofessional and not ok at all!!

Mike, Rosa, and crew went out of their way to have my mailbox installed on short notice. Not only…read morethat, but the build standard of the mailbox was exceptional. This is the second mailbox I have purchased from them and the second great experience. Not planning on moving again, but if I do I will choose Mainstreet.

Our relatively new mailbox got damaged from what we think was a truck backing up. Our community…read moreused this company to install the mailboxes. When I called to find out about a replacement, the woman on the phone quickly retrieved the information and gave me a very reasonable price for not only the mailbox, but it included changing it out and taking away the damaged one. The job was done in a week's time and it was a pleasant surprise to come home and see it all fixed and looking nice. This is one project/repair that went smoothly from start to finish. Even got an invoice automatically emailed.

Anything Ive done here has been great. Drop off for Amazon, something going to my select address,…read moreIve had copies, information on shipping to then go home to get, even notarized papers, always great service and no horrible wait.

A store staff member was very friendly, patient, and helpful when a few of my Amazon return QR…read morecodes couldn't be downloaded. He allowed me to use the store WiFi.

They were very efficient and helpful. They saved me money by explaining that I could use priority…read moremail instead of express without a negative impact on the envelope I was mailing. They were also very pleasant and there is free parking.

I ALWAYS go to this branch of the post office. It is like the one in my home town when I was…read moregrowing up with a small operation where you get to know the people at the counter. There is also always parking and easy access in and out of lot as well.

This UPS store is located in the Centreville Crest Shopping Center…read more They offer various shipping and delivery options available, and I had to stop by to drop off some packages - getting them scanned and receiving a receipt doesn't take longer than a few seconds! Staff was friendly and courteous, and I appreciated the speedy service! Plenty of parking in the front in the shared plaza lot. +friendly staff +fast and efficient service! +located in the Centreville Crest Shopping Center +free parking in small plaza lot

Like many other reviewers, I have to comment on how rude one of the employees is. It's shocking…read more All of them are perfectly nice except for one. I come in here for something every month or so, and each time he's just rude AF despite the fact that I'm friendly. It makes me dread coming in.

The Sudley UPS store has helped me many times over the years but in the last three months, Kobe…read moreespecially, helped me get critical and time sensitive documents scanned and faxed. He works quickly, efficiently, and joyfully. I've always had good experience with the staff but Kobe has been especially helpful in the last few visits.

I brought in 3 tablets to be returned to Amazon, along with 3 labels and 3 packing slips, all of…read morewhich showed and described the item the packing slip was to be included with. Somehow, two of the items were sent to the wrong places. I spent $11.81 for this store to mis-pack my items and send them to the wrong places. And so of course Amazon sent the items back to me, but now I have to pay an additional $5.99 per return to pick them up at a store instead of my home (UPS won't leave packages unattended at an apartment complex). So in all, I've spent $23.79 because a clerk at this location mis-packed my items. Pro-tip: pack your items yourselves. It'll save you money, time, and a headache.

I've always had great customer service here. It's in a strip…read morecenter near the Chick-fil-a and Panera's so you get an easy in and out access. The guy who works here is very professional so you will get great service!

The employee are friendly. My only complaint is that they should put a sign up asking the customers…read morenot to park in the fire lane. It's very inconsiderate to park there. They block traffic and it makes it difficult for cars to maneuver around the parked cars. Just recently there were three cars were parked in front of the store. That store gets busy towards the end of the day. So do the other stores. Basically you need to dodge cars coming both ways. It is becoming a safety issue.

Thanks to the Clifton team and an extra thank you to AJ for being so helpful! AJ was patient, quick…read moreand understanding with getting my packages situated and answered all questions with knowledge and grace. A+ service!!

Great customer service. Always helpful and provide get solutions when needed. Quality and great…read morevalue for the money.