The booking was simple enough though my information seemed to be collected several time and not…read morerecorded but that did not affect me. The office is busy but well run. My technician was super attentive and she was efficient at the same time. My ophthalmologist was just the same. I am due back as I could not have my pupils dilated had I had to go back to work and be operational. That is the only cloud in this very blue sky - having to wait another 3 weeks before being able to do this part of the exam and finalize my contact lenses prescription. I received my glasses prescription by email. I don't know if I love that or hate that I was not offered to have glasses done. A bit of an anticlimax as consequently I have contact lenses and glasses that do not match my now new prescription.

Entire staff at Orinda Optometry is great but I wanted to give Dr. Steinmann a shout out. His…read moreprofessionalism, kindness and patient care is above and beyond. Saw him yesterday for my annual check up - he's very thorough and explains all things very patiently. He referred me to a specialist right way for my condition and took the efforts to connect with them after hours and the next day as well. I got an appointment right away - and no anxious waiting time. Truly grateful for his dedication and exceptionalism. I feel great knowing that i'm in his care! Highly highly recommend - you'd be lucky to be his patient.

The nosepiece of my glasses came apart, and after suffering for a week, I decided to get fixed. Saw…read morethis place down the street from me, and came in on a random Wednesday morning. I was greeted warmly by the front desk receptionist, and after I told her what I needed, she seated me right away to wait for the optician. She was friendly and very helpful, even though I didn't have an appointment. The optician came right Pitt after I waited a minute, and after looking at my glasses, told me she can fix it! Took her about 5 minutes to do a beautiful job of replacing the nose piece. Had me try my glasses on to make sure it sat well. She was also very friendly, and told me she waived the fee. I was blown away by the customer service and the kindness of the staff. I highly recommend this business, an would come here to get my next eye exam!

My kids and I have been going here for a few years. It's a great spot and probably my favorite eye…read moredoctor I've been to. Good location, easy to make an appointment, appointments start on time, staff and doctors are incredibly nice and if you need glasses or sunnies, they have a fantastic selection in house.

Optometrist Chrystina Yu and her optical team Oscar and Wendy were excellent. they were efficient…read morehelpful. and Had patience with all my many questions. Highly recommend this practice . Also, parking and location is very convenient .

I love Dr. Wong. She is so nice and very thorough, explains what she's doing and why she's doing…read moreit, and really listens. I've had a recurring painful eye issue that's been driving me crazy. I recently visited an ophthalmologist with the hope that he'd help me resolve the issue. Long story short, he did not. Not even close. I explained my symptoms to Dr. Wong during my annual eye exam. She examined both of my eyes closely based on my comments and diagnosed the issue pretty quickly. I am so thankful that she gave my poor painful eye the attention it needed. I also really appreciated all the covid-19 precautions everyone in the office took. They went above and beyond to make it clear that all equipment had been cleaned before I used it, to wash their hands frequently, etc. A+.

In my experience, having almost 40 years of being monitored for genetically & age-related macular…read moredegeneration and changes in vision, eg. cataracts, floaters, dry eye, astigmatism, etc., Dr. Ensor is among a very few vision care professionals, who can provide the highest level of general & senior vision health care in the Bay Area. Several years ago I located his practice after retirement, when I no longer had VSP coverage, and my vision care provider at the time, a major UC affiliated clinical practice, which was current with Age-related Macular Degeneration (AMD) refused senior medicare insurance. Dr. Ensor is among a very small number in the bay area, who is well versed and equipped in monitoring and in available treatment options for AMD, being on call 24/7 for emergencies in vision changes, and his office accepts medicare and other related senior insurance plans. But, more importantly he and his entire staff are sincere, empathic, and provide the highest level of patient-based care. My wife is now one of his new patients. We both appreciate how Dr. Ensor, his associates, & office staff are so pleasant, respectful & understanding of all of the challenges that patients deal with & present!

Dr. Jeremy Ensor is the best! My daughter and I have been going to him for years and I highly…read morerecommend him and his office! He is so kind and makes sure you are comfortable and doesn't make you feel like you're giving a "wrong answer" during the eye exam. He also doesn't have the "poof" machine where the air blows in your eye!!!! He uses an updated test that is even more accurate than that torture test haha!!! He also doesn't have to dilate your eyes because he has a new and updated way to do the same thing without dilating your eyes! So you can go about your day after your exam without wearing those sexy thick blacked out glasses or the slide in screen things lol. The staff is great too and really helped me find a super cute pair of RayBans! Thank you Dr. Ensor for always taking care of us! You are definitely the BEST!

This review is more of an expression of gratitude for the exceptional care that Dr. Fleming and her…read morestaff have provided me since meeting them less than a year ago. To refer to Dr. Fleming, Jentry, and Julie as just my "optometrist's office" would be an understatement; they are amazing human beings, and Dr. Fleming is one of the best doctors I have ever encountered. When I was referred to Dr. Fleming during an eye emergency, she took me in the same day and performed a thorough exam to determine the issue. Thanks to her prescribed treatment, I felt relief almost instantly. I truly appreciate how she communicated with me throughout my recovery to ensure I was healing properly. Because she is so detailed and invested in her patients' well-being, she was able to discover other contributing factors to my eye health. She immediately became my primary optometrist, and I have since brought my family to her practice as well. I also want to highlight her staff, Jentry and Julie. They are incredibly kind, and their organization and communication skills are outstanding. The ability to reach the office via text or phone with immediate responses is the best! Furthermore, the online portal is user-friendly and makes completing forms seamless. I always feel welcomed in the office. Oh!! And the selection of eyewear is exquisite. So many niche brands that you just want to buy them all! And, because of her expertise in skin care and services provided in-office? Not only are my eyes better, but so is my skin!! Thank you again for everything you do!!

I have been struggling with dry eyes for years. Dr…read more Flemming diagnosed that I have ocular rosacea. No other optometrist or opthamologist had identified this condition. She also has treatments that no one else had offered. After the initial period of regular treatments, I experienced relief. Now, I have treatments every 6 months and I no longer have dry eye issues. Dr. Flemming and everyone in the office are always helpful. When I almost gave up on treatments (it does take a number of treatments) she would encourage me that the program will help. She is right.

I love Dr. Chan! She is warm and friendly and a great doctor! She answers my questions with…read morekindness and in a way understandable to a layperson. She takes the time to really listen and I never feel rushed. Despite that the office always seems to run on time! The staff is also great! They are super efficient, helpful and nice. And really great at helping with frame selection!!! :-) I have been a patient for 7 years and I have 100% confidence both Dr. Chan and her staff!

I love both of the doctors here! They are extremely personable and are open to address any…read morequestions I have. Last year, I had a horrible episode of floaters and was ready to go to the ER when I was reminded that my OD could have a look first. It was my good fortune that Dr Doherty was available to see me. He explained in simple terms what was happening and what I could expect. On my annual visit today, he again did a great job explaining what had happened and what may be to come. The attention to my care is very reassuring and refreshing. My only ask is for them to carry more specific Asian fit glasses. They few that are carried by Kate Spade are comfortable at all There is plenty of parking in their lot that extends to the back of the building. Their office hours are great too!

Bay Bridge Optometry has been consistently excellent every time I've visited. My husband and I have…read morebeen going there for three years, and we've always had a great experience. Booking online is simple, and the team is always friendly and efficient. Their equipment feels up to date, and Dr. Liu does a great job making the exam feel relaxed while still being thorough. He's also super friendly, so it's always a pleasant visit. Definitely a great option for eye care in the Bay Area!

This review is long overdue. I've been going to BBO for number of years now and wanted to give a…read moreshout out for Treat. In a time when customer service is taken over by bots, it is so refreshing to receive top-notch, in-person service. Treat has gone above and beyond in addressing my needs and concerns. He even took the time to call my optometrist in SF due to unclear prescription details. And when he says he'll call you back, he'll call you back. They accept VSP and have a great line of frames to accommodate the Asian nose Bridge :) You can park at the back of the building for free (secure lot) and get a sammy at Ike's next door after your visit. Please support this local business!

Very thorough eye exam. He is very patient and explained the entire process of my examination.read more

I work in the professional medical office building on 500 Alfred Nobel Drive and I recently stopped…read moreby our fellow neighbor Optometry by the Bay. I'm so glad I did! Grace at the front desk was so wonderful, very kind, patient, and knowledgeable. She really took the time to help me try on different frames, explained the styles and fits, and made the ordering process seamless. Their selection of frames is incredible. They carry high-end designers like Gucci, Alexander McQueen, Tom Ford, Jimmy Choo, Saint Laurent, and Ferragamo. I personally chose the Gucci GG1285O frames, a gold oversized geometric style with Gucci's signature green red green detail and the GG logo on the temples. They are elegant, unique, and I absolutely love them! Since getting my new frames, I have received some compliments from my patients and without hesitation I tell them where I got them! I have been happily referring Optometry by the Bay because the experience and selection are phenomenal! It is such a bonus to have this optometry office right here in the same building where I work. Dr. Respicio and his team are professional, welcoming, and genuinely care about their patients. If you are looking for excellent service, a great selection of luxury frames, and an office that really takes care of you, I highly recommend Optometry by the Bay!

She takes time to explain everything and is very knowledgeable and personable. I always enjoy my…read moreeye appointments.

Dr. Sugimura is an incredible professional and wonderful person. The best optometrist I've ever…read morebeen to. I appreciate being her client.

OPTOMETRIST- a great find in Hercules and they were able to accommodate me last minute without any…read morehesitation. They are located in a beautiful new property off of Sycamore and there is easy street parking . Checked in and customer service was great . Had my tests with the optometrist and went to pick out my frames. They have a good selection for their size. Did all the measurements and my glasses will be ready in 2 weeks . Super excited .. thank you Total Vision. I will be back .

Dang, why such low reviews? My experience was nothing but fantastic. Greeted with amazing…read morehospitality by Jojo. Had all my forms filled out from home, was able to walk around and look at frames while I was getting checked in.. Anysha took me into the eye exam room did some testing then Dr. Lau came in for the complete exam...went well! Jojo assisted me with my insurance and the frame size... Got the best for my eyes cause I am outside a lot and need something better to protect them & driving at night. Paid $315 out of pocket would of been less if I didn't get the works to have glasses/sunglasses combo w the UV combo...I can't wait for my glasses/sunglasses to be ready and will buy another pair later