Oscar and his team went above and beyond when we needed batteries for a semi-truck. They…read moreimmediately dropped what they were doing and drove to another location to pick them up for us. Their outstanding service didn't stop there--they also provided us with the tools we needed and even kept the store open a few extra minutes while we finished the installation. It's rare to find this level of dedication and customer care these days. If you're looking for automotive parts and exceptional service, stop by and see Oscar. He's got your automotive needs covered!

I cant say enough good things about the staff at this store!…read moreFriendly,knowledgeable. I came in to have the batteries tested on my semi truck. Turns out all bad! They only had one in store (i needed 4) Oscar Sanchez found 3 more at another store sent someone to go retrieve them so i could get up and running again. Im so appreciative of their willingness to help and kindness. I dont remember everyones name but they were all so kind. Thats rare these days.

The real test of a dealership is how they treat you after the sale, and Mossy Nissan Poway exceeded…read moreevery expectation. When I returned for my Simoniz application and detail, Tim, Jayson, and Gael greeted us like old friends and even admired my daughter's bedazzled Mossy Nissan plate frame. When our one-hour appointment turned into several hours, without hesitation they offered us a complimentary rental so I wasn't stranded with my infant and my older kids could still make it to their friend's birthday party. They helped us transfer everything over and happily went back to my Pathfinder multiple times for the things we forgot...including my phone charger! They already had my money, but their customer service never changed. That kind of care is rare, and it's exactly why they've earned a lifelong customer. Thank you for going above and beyond!

Love that the service section opens early and has a great lounge/seating are to do work if needed…read morewhile your car is being serviced. The staff is usually very helpful and friendly. They will make suggestions but never pushy. Always have a good experience and it keeps us coming back!

Lee was awesome. Needed help with my rental vehicle and he 100% went out of his way to find and…read moresolve the issue with my problem. Thank you Lee!

On 8/7/2025 I needed windshield cleaner. I was driving and told my husband I was going to our usual…read moreauto parts place, but he suggested I try O'Reilly's on El Cajon. I went in because my husband's been having balance problems. Juan helped me buy two gallons and then offered to carry them out for me. (I was going to have to make two trips due to my own mobility issues.) I said yes and as we came out to the car, he offered to fill up my fluid holder for me. I was so delighted and was most appreciative of the excellent customer service and kind help. I just became an O'Reilly's customer. Thank you, Juan.

5 Stars for service advisor Piero Balistreri for excellent communication and being flexible and…read morealways willing to help. I felt that my repair really mattered to him and that he handled it with care. He gave me updates on the process and was willing to walk me through estimates with patience. He didn't pressure me into doing any extra repairs and was transparent with me about which repairs could wait until next time. I would absolutely recommend working with Piero the next time you need your vehicle serviced at mossy Toyota service department.

They overbook themselves so even if you book the first appointment of the day they won't even look…read moreat your car for 24 hours. I brought my car in because the suspension was creaking while still under warranty and they tried to say it's normal (it's not, this developed at 25k miles), and then wanted to charge me for nothing. I'm 99% sure it's the sway bar bushings, but didn't have time to argue with them. Now that my car is passing warranty I'll be happy to go to a small shop that cares about fixing things.

We just bought a new 2026 Elantra and every part of the process was great! We came in on a Monday…read morewith the specific cars we wanted to look at, and then made an appointment to come back on a Friday once we had picked the specific one we wanted. When we got there, the car was waiting for us - and then the sales process was very smooth, without a lot of games. We totally recommend Pedder!

I highly recommend Pedder Hyundai of Poway CA. I purchased…read morea 2026 Kona SEL from Pedder on 6/30/26 I filled out a true car ad for invoice pricing. I was lucky to have Kristina answer. She represented the Pedder internet department well and answered all my questions prior to visiting. A fantastic phone call. I then met Jack from the sales department. A great straight forward presentation with lots of feature benefit selling. He was a fantastic representative and of course knew his products well. Jack was the perfect match for me. I had a horrible sales experience at another Hyundai dealership on the mile of cars in National City CA. If you are looking for reliable transportation at a fair price then Pedder Hyundai and Jack are a great choice. Tell them Edgar sent you. I'm proud to send my friends

Ry The Honda Guy was amazing. He found me exactly what I wanted and gave me a great deal! Thanks Ry!read more

I used Farmers TrueCar to start shopping for a CR-V at the end of April. One of the dealerships…read morethat reached out was Pacific Honda. I worked with Juan to sign up for a test drive. When I arrived, Juan was unavailable but he had a salesperson named Mario ready to meet me. He showed me both trims of the CR-V I was interested, we test drove one of the CR-Vs, and he gave me a high level quote on pricing all in 45 min. The quote was very competitive and Mario did not pressure me at all and let me know I could take my time thinking about it. For most of May, I did more research and test drives, including one with with another Honda dealership. Juan checked in me with me to see how it was going, but was never pushy. After going through some more test drives, my wife and I decided to go back to Pacific Honda. I let Juan and Mario know and we prepared a quote for a Dark Gray CR-V. Juan's manager called and walked me through finance options. After thinking about I asked if we could wait for a white CR-V, which they had no problem with as they had one on the way. Once the CR-V arrived, Juan and Mario reached back out to let me know. I told them we were ready to purchase the car. I asked how long it would take for the whole process as I needed to take a half day and we would have our baby with us. He said 2-3 hours. We came in the next morning at 9AM. Juan got us the final quote, which was very clear and matched what we originally discussed. We filled out all the paperwork with him for the car, which took about 1.5 hours. Then he had us meet with Kianna, the Finance Manager. Kianna walked us through some additional options, but did not pressure us to purchase any of them. We agreed on one additional option we wanted, and worked through the financial and DMV paperwork, which took another 1.5 hours. Once that was complete, they handed us the key and manuals and we were on our way. They nailed the 3 hour expectation. The entire time we were in the dealership, everyone was very friendly and was excited to see our baby. We felt very welcomed while we took care of the whole process. Overall I had a fantastic experience buying a car through Pacific Honda. They were transparent, communicative, and professional. They did not use gross sales tactics or try to coerce us into purchasing anything we did not want to. Thanks again to Juan, Mario, Kianna, and everyone else at Pacific Honda!

Just about a month ago I scheduled a visit to test drive a Cyber Truck, Model Y, and a Model Y…read morePerformance. From scheduling to the actual test drives I had an amazing experience at the Miramar location. My salesperson for each of the test drives was Tommy, and he was exactly what I want in a salesperson. Knowledgeable on the offering, and not pushy. Honestly, I went out and test drove several other EV's and ended up coming back to Tesla not only because of the vehicle, but because of the car buying process. Ended up going with the Model Y Performance in Quicksilver. I'd highly recommend this location and Tommy!

The people that work here are slow to acknowledge you. I really don't like the customer service…read morehere. Just bc they know you WILL buy the car, they make you wait They also are very slow at keeping you up to date with financing or even getting your car to you. I hate where this is located. It feels like it's out in nowhere town and there is construction everywhere around these few blocks! I've bought 1 tesla here and my interactions were slow and unresponsive. It seems the Carlsbad location has a quicker and better transactions.

Overall this is a good place to checkout if you're looking to save 500-1000 more than Escondido and…read moreCarlsbad. Negotiating at Toyota is difficult and you can be hit with hard pricing. I've confirmed that Poway does include some discount that wasn't an option at Escondido. Don't expect much, but even 500 is better than zero. Escondido lost a sale because of their inflexible policy. Negotiating is a pain at most dealerships. Toyota of Poway is no exception. Do not listen to any price or offer until you get their out the door breakdown. The sales guy was saying all sorts of reasons why he's getting us a better deal, but closer inspection proved that there were some bogus upsells tacked into the price (their equivalent to a LoJack security system) that was snuck on their "out the door price". This was NOT on the car's sticker price.. That was used as a negotiation ploy to make you think you're saving $1200 when they take it off the total price.. BTW, Finance will try and sell you again on that alarm. . - Maybe it's a Toyota thing, but when I bought a Chevy seven years ago they went the extra mile to show me the car features and get some basics setup before letting me drive away. This was basically here are the keys, goodbye. - Selection is limited here, but i think most people check availability before coming here. -Not really a big deal but the loan software they use is from the dark ages. The process Just seemed to take too long, a lot manual steps.

Drove all the way from LA and was hoping we were going to have a great buying experience...WE DID!…read moreEverything about the process and deal was handled in good faith. Loved our interactions with Lionel. Would definitely give them our business again. Thank you for a smooth transaction and such a satisfying experience. Financing was quick and not pushy with EZ. Offered some knowledgable advice after getting to know us a bit, much appreciated! All in all, superb experience and we love our Rav4!