This was my first hydrafacial with Syndney. But not first time at Rejuve (been going here since…read more2019!)She was phenomenal, so sweet and helped me create content. She made me laugh and truly made me week better. She recommended a replacement for my Epionce cleanser because I've been having to use too much of it to get make up off.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

My experience in this place is absolutely amazing! The…read moreproportion was off from the previous injector but I came to Debbie and she managed to correct it ! I'm so happy with the result ! And All staff members are honest and clear

I just wanted to take a moment to appreciate this place, and most of all Debbie the nurse injector…read more I have followed Debbie for many years only trusting her with my face over the years. Her hands work unbelievable magic. She is the kindest person I've known who listened and hones in on what the patient needs. I will continue to be a lifelong patient. Thank you for everything you do, and thank you to this amazing medspa!

Had the worst experience...I got late reaching for the appointment and instead of just taking…read morecancelation fee they charged me $137 saying it was half of the services they were supposed to give which they never gave.they still had 45 mins left They did not bother to give me even half the services but charged $137 .Worst salon and they keep forcing you to buy products n totally change ur skincare routine. Taking so much money without giving any service..total malpractice and unethical...

I had Sydney give me a facial last week and she was very sweet. She explained everything that was…read morehappening during the facial. The facial was nice but the best part was the massage on the head and face. The led light therapy was nice but not quite sure what it was programmed for. But I was warm and cozy so it was happily appreciated. Like most spas, there was a hard sell for their products. ... Everyone was very friendly and made you feel welcome. The spa itself is inside a medical building. They did all they could to make it cute but it's def more boho and less high end. It's cute though. Bottom line: I'd go back.

This med spa charged nd for Dysport products I did not receive. It was on a 50 precent off day. I…read moreinitial appointment due to my plastic surgeon's office being booked for the holidays.. when I arrive they confirmed that I would be getting 50% off, but that is not what happened. I also allowed them to run my card prior to the visit in which I tipped before the visit. You would think this would incline them to want to do a better job!

Hello, I have been a client of The Secret Med Spa in Frisco…read morefor the past four years. About two months ago, I transferred to the Plano location due to the construction at the Frisco office. I initially purchased a microneedling package with exosomes. On January 30, 2025, I was then sold a Skin Brightening package for $804. Two days later, when I came in for Botox, I was also sold a membership for $299 per month. That same Sunday, I called to ask if I could cancel the Skin Brightening package I had just purchased two days earlier since I had enrolled in the membership. The front desk told me they would check with the manager. I called again on Monday and left a voicemail, and again on Tuesday and left another voicemail. No one answered the phone at the Plano location during these calls. I don't know if the front desk intentionally not picking up the call. On my third attempt, I called from a different phone number and someone finally answered. I was transferred to the manager and placed on hold for about 10 minutes. When I did speak with the Plano manager her, she said she would let me know whether the package could be canceled. I also asked that, if cancellation was not possible, perhaps the amount could be applied as a credit toward another service. It has now been four business days (not including the weekend), and I have not received any call back. I left another voicemail on Monday and also sent a text to the location, but I have received no response. I have continued calling, and no one answers. I am very disappointed with this experience, especially given how much I have spent over the years and the fact that I have referred several clients to the Frisco location. At this point, I truly regret signing up for the $299/month membership due to the lack of response and follow-up from the Plano location. I am asking for someone from corporate or management to please contact me. I should not be treated like this. I also owned a business never will or my staff will I treat my client like this. Hillary you just replied here. Here's my response to you. It seems like you did not read this review well. I have called Plano many times it goes to voicemail. No one picks up the call. There was one time someone picked up and put me on hold over 10 mins. I think based on this your office should call the client...right?

Sophia took her time with me, especially since it was my first facial. She greeted me warmly when I…read morearrived, thoroughly explained each step of the treatment, and provided detailed post-care instructions. She was incredibly kind and offered amazing advice on how to continue caring for my skin at home. I received the Hydrafacial, and my skin has never glowed so much! I highly recommend Sophia to anyone looking for a knowledgeable, professional, and caring aesthetician

false promo beware let me tell you why. so im scrolling…read morethrough my social media. see this turkey neck add. ohh im like yea im getting that. click here got a call paid my required deposit... got booked, did mt online questions. agreed because i have no plans to cancel. put my request for time off. 4 hours. its in frisco im in mesquite. 47 minutes away. get the im 5 min early wait. do the same question again get the nurse facetime done. waited 35 minutes . ok finally its time im excited. she gives me the long run down shows me pics im getting more excited.. nope goes straight into the money and package to upsale me. another 30 minutes in. i am not committing because its far and i dont want to commit to something i can mot get to. so here comes the schock. well im not going to perform the kybella because it would not benefit you. gets better and your notttt getting a refund wtf? you refuse to do the service i signed up for and now you dont want to refund my money and want me to go with something that i did not sign up for to begin with? something convenient for you? because you couldn't get me to commit to 3 grand on the spot? i drove 47 minutes ther and another 47 back home...waisted my gas my milage my pto and left with no service performed???? are you kidding me and you want me to come back. i left so quick before i lost my cool. idk if anyone has money to throw at this lady but i don't so if you do carry on she's your girl. me im sh0cked at todays events. she made the choice not to perform the service she ran am add for i did my part and now because her opinion flat out tells me i can save as a credit? no way i am coming back. im disgusted that she would just keep my money like that. funny part disclaimer states saying her employees time is valuable with there family? so mine wasent? my money is important to me and if you choose not to honor your adds which is galse cause your going to need three so she is just baiting you. plain and simple. now i know why she is well off .i can only imagine how many times she has forced unwanted services on people. yes i misspelled words cause im livid that she just gets to keep my hard earned money.

From the front desk to the esoticians and nurses they are all incredibly professional, well…read moretrained, knowledgeable, kind, caring, and thoughtful. I can't imagine leaving and have been going since 2020.

Always such a lovely and pleasant experience. Julie Darby is one of the best for all of your…read moredermatology needs. She goes out of her way to make you feel comfortable and addresses all of your needs and concerns throughly. I can't say enough good things about her. They staff is so friendly, kind and knowledgeable . Becky is fantastic for your aesthetic needs. The atmosphere is warm, inviting and always beyond clean . You will not be disappointed when visiting Skin Zone RX.

My skin is starting to age. Their treatment is helpful. Staff is very friendly and I feel very…read morewelcome.

I waited until around 5 days post facial to write this review…read more --First, I got very lucky with my timing b/c I asked for a facial literally right after she had a cancellation so I got in next day. But otherwise, expect to book 4-6 weeks out. --Follow her easy to understand email instructions to confirm your appointment by text, and also show up 10 mins early to appointment. That's not too much to ask. --I am 40 and have never had a facial before so I don't have anything to compare this to. --I was surprised by how fun this experience was. Really pleasant and entertaining conversation. I felt like I made a real friend. --Viktoria asks some prelim questions about products you use and medicines you take. You change into a towel robe and the facial begins. I arrived at 3:50 and walked out at 5:30. --The extractions weren't that bad but the whole time I kept thinking how blotchy and red my face was going to look. But guess what? It was not blotchy or red at all! No redness whatsoever. She must be magic. --She did steam, extractions, a mask, infrared light, some other electric thing, moisturizer, massaged my head and shoulders, it was all really nice. Cost with tip was less than $100. --It doesn't matter if you go in wearing makeup or not. --Don't plan any workouts post facial- nothing where you'll sweat afterwards. --I have had no breakouts, no peeling, no negative after effects from the facial. My skin looks great. Even my husband said I looked younger. --There was no pressure to come back at any given interval, but I will plan to go every 6 weeks or so. I already booked my return appointment. --I can't think of anything negative to say. Viktoria is really wonderful. The only possible downside I can think of is that due to location, you're not getting the nice spa atmosphere, but it would cost twice the amount at a fancy spa and you'd likely not get anyone as well trained and experienced as Viktoria, so I really recommend Viktoria for a high quality facial at reasonable price.

The staff and providers are amazing! They take the time to make you feel special and the experience…read moreis well worth the price! I noticed immediate results after my first laser treatment!! You will not be disappointed. Book your appointment now!

Bridget was very informative & kind! No pressure sales and…read moreI appreciated her gentle expertise and willingness to answer questions.