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Urban Honolulu, HI

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OrigamiRides

1.0 (1 review)
Closed • 7:00 am - 7:00 pm

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2 years ago

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Moped Garage - My 2019 pronto(upfront), that I plan to keep for a long time. And the cute doggo is mine .

Moped Garage

4.5(199 reviews)
1.3 mi

This place has been around for a long time, and the owners are pretty friendly and have a great…read moresense of humor. I've come in here twice now to get my Safety Check done and renewed, and it hasn't been too much of a hassle.

We had been thinking about buying a moped for quite some time, so when we finally decided to get…read moreone, we went directly to this place. We arrived around 6 PM, which was fairly close to closing time, so I initially thought that might have explained the attitude we received. The salesperson gave us some information about the moped, but unfortunately, he seemed quite uninterested and barely made eye contact with us. He answered our questions, but the interaction felt very cold and rushed. What made it more noticeable was that there was another customer there who was treated much more warmly and with a much friendlier attitude. When we first arrived, we asked a few questions about the payment options, so perhaps he assumed that we were not serious about buying. However, we actually ended up purchasing the moped that same day. We bought it simply because we were ready to buy one at that moment, and if there had been another place open where we could have purchased a moped, we probably would have gone there instead. To be fair, we have been using the moped for more than a month now and have had no problems with it. So, the product itself has been good and we are happy with the purchase. My disappointment is mainly with the customer service and the way we were treated during the buying process. I believe customer service makes a big difference, especially when someone is making a significant purchase. I hope the staff can be a little more attentive and welcoming to customers in the future.

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Moped Garage - First Service completed

First Service completed

Moped Garage - The moped we purchased.

The moped we purchased.

Moped Garage

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Paradise Cruisers

Paradise Cruisers

3.4(54 reviews)
1.2 mi

My gf and I were looking for a 1-2 day moped rental and found this place while strolling down…read moreWaikiki (looks like they have a duplicate location in a different part of Waikiki). I got to say that I was pretty pleased with the overall experience. Admittedly, the mopeds were not new (most had ~6,000mi on them) and had some wear & tear (the horn didn't work on one of them, speedometer was busted on one of them, fuel gauge was busted on one of them, etc.), BUT otherwise they worked fine and we had no problems touring around downtown, Tantalus, Diamond Head, Punchbowl, etc. The guy quoted 90mpg but I think it was probably more like 60-70mpg, not bad, regardless. Cost was $1/hr, so $24 for a full day + ~$6-8 tax (optional insurance, which we declined, was ~$6). When we returned it the guy offered a 2nd day for only $20 (+tax) so apparently there might be some room to haggle and get multi-day discount). most of the other places look to advertise $25-35/day (plus fees), so I figured this was a decent deal. A different reviewer noted problems with them charging her for damage without her knowing after she returned it, so I made sure to meticulously document any damage (mostly scratches) already on the bikes. We didn't have any problem returning it (just make sure to fill the gas when you get back). In retrospect it's probably not a bad idea to take quick phone pics of the bike to have extra documentation what damage was/wasn't there when you picked them up. With respect to service, Ladell was super friendly and laid back, and I think it was Blake that helped us return it. Overall it was a great experience, minus one star for the very-used, slightly busted bikes. I'll definitely consider renting from them again next time I'm here.

Such a SCAM! This place is shady . . . BEWARE! What was supposed to be a memorable time with our…read morekids ended up being a nightmare. We rented three scootercars for 4hrs and after the 2nd hour one broke down. We had to wait an hour in the burning sun while they came with our replacement. Surprisingly, the replacement also made the same noise we had heard right before the first one broke down. We didn't want to chance it so we ended up returning early. We asked the Asian lady that worked there for a refund since we did not do the full 4hrs and also, an hour of it we were stranded on the side of the road. She refused and still wanted us to pay for gas. My husband argued with her but we ended up giving her the money. Obviously they do not maintain the scootercars and they have poor customer service skils. Not chancing it . . . not worth it . . . never ever coming here again.

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Paradise Cruisers
Paradise Cruisers
Paradise Cruisers

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OrigamiRides - carrental - Updated October 2026

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