Very good spa for release stress I recommend it's located down town Manhattan east side it's very…read morenear of F train E Broadway station

girl was extremely rude. which was shocking since no one was there. terrible massage, and horrible…read morecustomer service. Skip it

This spa is very professional very kind all staff discipline, Manor if you need professional…read moremassage, you must go there

Great therapist...very talented. I was expecting low level experience but my therapist Lily was…read morequite experienced. She lulled me into a state of blissful relaxation.

Receptionists don't communicate well in English. First, they didn't understand my question about…read morewhat services they offer and pricing. Then they told me they had no room for the day, then to go at 5 pm, and then failed to tell me cash only. None of this is on their Yelp page either.

I've gone here twice and it's always a positive experience. Both masseuses were very capable and…read morefound problem points without my mentioning them in detail. The rooms were comfortable, clean, and calming. They never skimped on time, and provided good wrap-up discussion with at-home suggestions. Recommended.

I started seeing Francesca at Base about a year ago and have been coming back every 3-4 weeks…read moresince. I first started seeing Francesca because of my chronic upper back pain and what was an actual hunch back due to me trying to desperately work the knots out on my own. My muscles were so tight they felt like bone... it was (k)not good. Getting the deep tissue massage with the cupping add-on with Francesca has been essential to my well being / self-care routine. She starts by asking you where you want her the focus on during the massage and has great table side manners. For who also suffer from the same pain - you gotta go regularly! The relief doesn't happen after one massage, it has to be a consistent practice! A nice benefit of the massage is that even though I'm not a member of the gym, I can use the sauna afterwards. The spa itself is extremely clean and quiet despite being next to the gym. Ultimately Francesca has been a god send. You know how the saying goes -- the best gifts come in small packages. Well this applies to Fran, who is small but mighty and can give a mean deep tissue massage. Also special shout out to Jared at the front desk. Whenever I've had scheduling or billing problems, he's consistently come to the rescue with great customer service and resolved any issues ease. I hope he always get green lights when he drives, the last sold out item on the shelf and a promotion.

I visited ChicMassageDivaSpa for a deep‑tissue massage and found the therapist professional and…read morecourteous, which was a definite plus! The ambiance was pleasant, clean and calming, but I felt the space itself was a little cramped and could use more relaxing decor to match the service. My massage felt solid overall, but it lacked the depth and customized focus I was expecting given the pricing. The wait for my appointment ran a bit long, and I wished the front desk had been clearer about timing and session length! For what I paid, it was an okay experience--worth considering if you're nearby, but it did not quite hit the "excellent" mark for me.

Wonderful massage by Delma on a Friday afternoon. Not your fancy spa but ambiance, professionalism,…read moreand service was great and I will be back soon! Now onto more details... You'll need to ring the doorbell to be let in then will have to fill out some quick forms, take temp, sanitize hands and change into lightweight slippers before heading inside. Waiting room/Chic Shop smelled so nice and filled with different items to purchase from tea, sage, facial care, crystals and more. There was also an oxygen bar for two people. Massage room was a shared room with curtains in between. Bed? I'm not sure what to call it LOL and pillow were comfortable and warm. I was asked if I wanted it to be heated and I declined as I'm naturally warm blooded but great for someone who's always cold. Some light music to truly relax. Delma was my masseuse and she did an amazing job with my deep tissue massage. I felt so relaxed afterwards and was left with complimentary tea which was refreshingly delicious as well.

BEWARE!! $90 + non-optional "25% + TIP" with 2-way lock (PRISON)...will hold you hostage if you…read moredon't generously "OPTIONALLY TIP" !! (I was offered a happy ending, but declined.) This is what I would call a "middle-of-the-road" place, pretends to be a spa but is somewhere between a $60 NYC massage parlor and outright rub-and-tug swindle joint. There is no "$90 tip included" massage (whomever planted that review is either female, or one of the staff/friend of the place). Expect to pay $90 plus be extorted for a generous "tip" that is NOT optional. They intentionally have a 2-way lock installed on the door that is controlled from the 2nd floor, so they can literally LOCK YOU INSIDE if you refuse to leave a "generous tip" (OVER 20%). They have a sign saying "suggested 20% tip" which is a JOKE. For a $90 massage, I asked to tip $15 and the woman basically refused to give me change, then rudely took a phone call while talking LOUDLY in (Thai/Chinese?), clearly saying "Eff You". I demanded change and was lucky to be let out of this prison. While the massage itself was good, I will not tolerate being HUSTLED and SCAMMED by basically sex workers who pretend to be a normal / semi-upscale massage/spa, and then hold you ransom if you don't PAY UP. [There is a word for this type of scam in Japan... These people are definitely not Japanese, but it's right up there with that level of shadiness.] Nice, relaxing massage RUINED by the scammer sex-worker "pay more or else we'll lock you inside and talk rudely on the phone while ignoring you while you ask for change" vibe. Generally, a run down "spa" that is just sex workers in disguise. BTW, get a new plumber, because your sad excuse for "tile work" where your lame "handy-man" basically slapped a bunch of grout and glue all over the wall all around the faucets while replacing your failed plumbing -- essentially ruining what was once a nice original tile job from the early 2000's -- is outright ghetto. At least for way you're hustling customers, it's reassuring to know you got scammed by a sad wanna-be plumber (probably your family member), who doesn't know WTF they're doing and destroyed your entire 400sf "sauna" tile shower with shoddy, horrid looking workmanship that looks like it was done by a 4th grader.

I went to get a massage and i could never relax. Technique was really bad and didn't let me enjoy…read moreanything it was hard, even though I asked for low pressure. When leaving the woman ask me for tip I was going to the tip 18 dollars (20%) for respect and she was like oh no you should tip more. Never coming back I felt I just lost 120 dls and now my back actually hurts more. The place was really cute though so that was the only good part.

I consider myself a spa connoisseur. In fact, I enjoy a massage more than anything else on this…read moreearth. So please bare in mind that this review is strictly for those who prefer to be massaged rather than just a quick easy rub down. Yesterday was my second visit to Spa H. I decided to give it a second chance after last times "Spa Week" debacle. Needless to say, I was even more let down this time. Upon arriving the girl at the front desk (who was friendly I might add) introduced to me to my therapist. It was a male. I had specifically requested a female. She then told me that the woman in question didn't realize she had to work today. That threw me for a loop as that showed me how out of practice with business techniques they are. You do not tell a customer that. Anyway, I agreed to let this 6'4 male massage me, but told him I preferred not to have my thighs rubbed. Needless to say it was the worst massage of my life. Thank God it was spa week and the cost was only 50 dollars for 45 minutes (usual costs are upward of 90+ and not worth it imo). From the second he put his hands on me I could tell he was NOT a massage therapist. Turns out, I was right. Hours later my friend went in for her appointment and was told her therapist was in a car accident and she too had a male masseuse who told her during the massage that he was actually a personal trainer and could help to train her for a triathlon. Huh? I'm getting a massage, not a fitness evaluation! My therapist was sick. I could tell this from about 20 minutes in. He was sniffling and it just made it awkward. I almost got up and walked out but I knew I would still be charged as their rules are very clear. He did nothing for my back, shoulders or legs...hell, my entire body feels like someone rubbed hot coals all over it. The only reason I would go back to this Spa is to enjoy their steam room and sauna. Which is the ONE plus they have going for themselves and the only reason I rated them 2 stars. Do yourself a favor. Find a different place. The prices are ridiculous for what they offer and the environment is not conducive to a relaxing massage. I've had better massages for 20 bucks in the mall.

I wasn't aware that this Spa is in a gym. That should have been my first sign that this wasnt the…read morespa for me. The woman checking me in didnt bother to give me a tour of the facilities and the slow march past the men's locker room in nothing but a robe wasnt to my liking. The treatment room was so cold the massage therapist commented that my feet were like blocks of ice. Not to mention, the music was way too loud but the woman giving me the massage was fantastic. I had all but forgotten the spa faux pas until the spa attendant interrupted me in the Sauna to ask if i was leaving so so she could check me out. Naked, i looked up and said, "Are You Serious?"

Wonderful place. Very calming. Nisa gave me a great massage. Feeling good for days after.read more