Great customer service in both the front office and the movers. courteous, reliable, excellent…read morecommunications, no surprises. very professional. the movers were efficient and worked very hard. The price was fair.

All the movers from this company that helped us were consummate professionals -- they were on time,…read morekept to the agreed-upon schedule, and moved all of our stuff with care (nothing damaged). I loved that our stuff was loaded in its own moving truck. I have to especially thank Jose Rosales and Maria, who delivered our furniture and our many boxes up 4 flights of stairs and were very polite and professional the whole time. Thank you so much!

It's so refreshing when the name of a company reflects who they are accurately. I had a cross town…read moremove and they showed up on time, worked hard and efficiently. The two young men who came for the move were very friendly, respectful and true nice guys! The price was fair, easy to book and pay. I highly recommend this company to anyone is looking for a stress free move.

So sorry I completely forgot to write a review for you guys! They moved a fire place from…read moreMontgomery to my house in North Aurora. Very professional, nice, on time and reasonably priced. I will definitely use them again. Thank you Nice Guys movers!

Unfortunately, our experience with this moving company was very disappointing…read more During the packing process, I had to repeatedly follow staff around to make sure things were actually being packed. Items were left behind in closets, kitchen items were missed, and overall there was a lack of attention to detail. We were also told that our toiletries were "too much" and they would not take them, and they refused to take unopened, brand-new laundry detergent. Communication became another major issue. We were notified less than 24 hours in advance that delivery would be taking place at 8:00 a.m. at our new home. We contacted ownership and simply asked if delivery could be moved to noon because my flight was not landing until 9:00 a.m. and my husband would arrive later that day. Instead of working with us, Angie was rude and stated that we already knew when they would be there. That was incorrect -- she appeared to be referring to the packing schedule, not delivery. I explained our travel situation and tried to communicate in advance. The next morning, I received a message stating they were signing paperwork as "customer not present" and leaving the load at the house. To make matters worse, we discovered damage and missing items: * One dresser was damaged * Another dresser was left laying on its side * Our Tempur-Pedic bed arrived missing wires/components * A decorative statue was damaged Moving is stressful enough, and we expected better communication, more care with our belongings, and basic customer service. Unfortunately, this was not a smooth or positive

Needed movers because I couldn't ask my friends to help us move (I like my friends to stay that…read moreway). They came out and looked at all we wanted moved and listed it all and gave us a good estimate. We had a couple weeks to change items (some ended up selling with the house) and with those changes in place we awaited moving day. I don't know how to explain how great these guys were. They wrapped our items so nicely in blankets to avoid any damage. They were friendly and personable and way nicer to my 14yr old that kept asking them questions than they had to be. They didn't even grumble when I asked them to rearrange items when they got to the new house because I changed my mind where they should go. Best of all they moved a 300lb safe from a basement to another basement and tried their darnedest to get a standing freezer into the new house basement (unfortunately the logistics just didn't work). Estimate came in a lot lower than we expected too. I would recommend them again in a heartbeat !!!

This is an incredible team of pros. They were timely, honest, and careful with my furniture. They…read moremoved with urgency to keep within my time frame. I was looking for a last minute mover after an alternate plan fell through, and not only were they available, they were quick, gave exactly the service I needed without trying to upsell, and charged a reasonable deposit and rate. I will definitely use them again when I need to move and would recommend them strongly.

The two gentlemen this company sent were the best. They were super fast and even went the extra…read moremile. They were super professional and sweet. This took so much stress off my plate and made my move so much easier. Will definitely be using in the future. Thanks Valentin and Ivan.

Mykola and his team were super professional, organized, and handled all our belongings with care…read more They did a great job, and took less time than expected moving a houseful of furniture to a second house. Definitely recommend!

I needed someone to help me move and put in a request later in the evening. I received a response…read moreright away. Demetrius was helpful and courteous. He explained pricing and scheduled service the very next day. The job went off without a hitch. They were professional and didn't waste any time. I would use them again! I recommend Smart moving solutions to anyone who is looking for a job well done.

Hard workers, they move extremely fast and don't waste time. Great price and on time. Will…read moredefinitely use again and recommend to anyone I know.

Mauro and his team were a great bunch to work with! They were nice, quick, yet careful with my…read moreitems. They put everything exactly where I wanted it and with no issues. And I could not beat the price! Good communication all the way around. I would definitely use Pay Less Moving again!

We had an old broken hot tub that I cut up into pieces and really didn't want to figure out how to…read moreget rid of. Called at about 3 pm on a Thursday, they responded quickly and showed up as scheduled Friday morning. 20 minutes later, they had everything on their truck and even swept up the driveway where they loaded the truck!

We had hodgepodge remove several pieces of furniture. They got back to me right away with a fair…read moreprice. They came in two days couldn't have been more professional. Great to do business with.

Service is great and verify movers before allowing them to move for you. They are quick and fast…read morewhen it comes to your move without damaging your property.

Can't help but write a review after my Dad wrote one and my sister wrote a complaint…read more Based on how our dissatisfaction- it doesn't seem this place cares about accountability or about the services they are providing. Just to start with the experience itself was really slow and it was explained to my sister that there would be three movers and only two showed up. The process was slow and I felt frustrated - and based on interactions with the individuals assigned to my specific job- I am not quite sure exactly what was the point of hiring movers. It took the movers from around 9:30 to 2:30 to pack a full truck. I would describe the demeor of the two men as slap happy or almost unprofessional- it felt that you were always almost being laughed at or condescended. It almost seemed the two men were deliberately taking there time to add hours on the clock and pay. If that wasn't enough- here are a few main events that were alarming- - while at my old apartment, the movers literally asked me how/to help move the couch down the outdoor stairwell. I don't want to gripe or be a snot, but kinda thought- this is exactly why professional movers were hired...... - the second thing- getting into my new place- when the men came to my lobby, when they came to my lobby- I was literally asked- can we just leave the stuff in the lobby? Just sheer lazyness for a lack of better term- I was just absolutely appalled by the sheer lack of professionalism and wondered what thought process did the movers have ? Are they aware of their assigned job description or why they are hired for? The last offense- I gave them the keys to get in my new apartment before dropping my sisters things off at her new apartment half a mile away and of course they didn't give me back my key- and my parents had to go help me get it from them, and apparently they thought it was funny. Worse - my Dad wrote a complaint and they called my sister, harassing her- to remove it? Like excuse my language but if you want good reviews- make sure your employees are taking it seriously and not doing a half ass job? Don't harass my sister because your employees can't get it together. Completely embarrassing- like how do you own a company- look at the past couple of weeks and have multiple one star reviews and not feel embarrassed or ? I am glad to know it wasn't just me and my sister. In addition despite a completely unacceptable experience- barely anything was offered back. Please, please- please do not hire this company they do not give a single crap about the experience provided- they just want you money at the end of the day and good reviews without actually delivering. I hope this review helps people choose another company the other reviews too- showing moveman that's fine if they don't care but actions have consequences. *I am pretty sure I noticed a few reviews- not sure- of the day I moved that were one star within the same week but those are gone. I am going to guess that others were intimidated to remove the poor reviews- showing the 4.9 stars grossly inaccurate- what I suspected.