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    Orem Rehabilitation and Nursing Center

    2.4 (5 reviews)
    Closed 9:00 am - 5:00 pm
    Updated a few days ago

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    Reflections Recovery Center Residential Rehab

    Reflections Recovery Center Residential Rehab

    5.0(2 reviews)
    4.6 mi

    The staff is incredibly kind, empathetic, and knowledgeable. They treat any type of addiction, but…read morespecialize in substance abuse. Adam is someone wonderful to begin working with if you're finally ready to work on getting help and getting sober.

    Their treatment program, in my opinion as a former client, is the right mix of tough and caring…read more You don't feel like you're in jail, and the treatment was very thorough and professional. Every staff member I had contact with was helpful. I think it would be so hard in this industry to not become jaded, but they seem to maintain a level of genuine interest and caring that I was honestly surprised with. Dave was my therapist and was awesome. He's one of the owners, but rather than sitting back, takes a very active role in everything that goes on there, including individual therapy with clients. He was a great mix of fun, professionalism, and genuine caring. The group meetings and instruction from staff members were always very interesting, and supportive. I learned a lot and benefited from being around such empathetic people. Not quite as important, but still nice- the facilities were nice, clean, and well maintained. Being in a difficult situation, any nicety made life a little easier. In a very difficult time of life, the treatment I received here and in their outpatient program really turned things around for me. I'm very grateful to them.

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    Reflections Recovery Center Residential Rehab
    Reflections Recovery Center Residential Rehab

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    Cognitive FX - Me performing cognitive therapy tasks

    Cognitive FX

    4.8(13 reviews)
    2.5 mi

    The treatment may have worked. The clinical experience did not match what was sold. And no doctor…read moreeven worked there the entire week. Our family member is a 19-year-old high performing athlete who has had daily headaches and post-concussion symptoms since October. After five months of neurologists finding nothing on standard MRI, we flew to CognitiveFX for the EPIC treatment week. The fNCI scan was genuinely illuminating -- the most objective picture of what was wrong that we'd had in five months. The treatment protocols were sophisticated and specifically mapped to her scan results. Her before and after scores moved dramatically. We believe something real happened this week. But here's what didn't happen. On day one I asked explicitly: by Friday we need an honest clinical assessment of when and if she can return to sports. That was the single most important ask. Friday's end-of-week review was conducted by a nurse and a trainer. No physician was available at any point during the entire treatment week. The doctor whose name is on her scans we have still never spoken to. In fact, we were told three of the four doctors listed at the clinic do not come in, and one wasn't coming in the entire week we were there. No doctors -- at all. We had to push hard just to get a Tuesday Zoom scheduled with the physician of record-- after the week was over and we were already on a plane home. There's more. CognitiveFX ordered a cervical spine MRI on day two of treatment. The radiologist found degenerative disc disease out of proportion with vertebral wedging from chronic axial loading. Nobody mentioned this to us during the week. We found out from a chiropractor we saw on the way to the airport Friday afternoon. CognitiveFX had that report for three days and said nothing. We also requested CognitiveFX's own return-to-sport specialist, who had committed to being part of the end-of-week process in a pre-treatment meeting be included in Friday's review. He wasn't there either. No one was but a thoughtful nurse. For what this week costs, the clinical consultation piece should not require a parent to fight for it after the fact. The diagnostic tool is real. The treatment protocols are real. The therapists and trainers were professional and clearly skilled. But a medically supervised program needs physicians who are actually present and accountable. That part was not delivered. I'll update this review based on how Tuesday's follow-up call goes.

    I am so grateful that I had the opportunity to come to CognitiveFX for 2 weeks. I think this…read moreprogram is AMAZING. I decided to come because I could either pay the price by continuing to live my life with post-concussion syndrome or I could pay the price to come to the best place in the world for treatment and then enjoy the rest of my life. I went to my local medical center and saw their neurologist and speech and memory therapist as well as had physical therapy. I was not getting better. A friend saw me in my condition and decided to research what was out there that could help me. I had no idea that there was a place like CognitiveFX. I made the best decision and flew to Provo Utah for treatment. The therapists cared so much about me and helping me get better. The patient care coordinators are very skilled and are very fun to work with. I connected with so many of them. I heard that they were world renowned before I came here and that absolutely is true. There were patients from several different countries here as well as local people and people from within the United States. Today is my last day and I really hate to leave this wonderful place. It feels like am leaving family. I'm pretty sure that you'll feel the same way when you make the prudent decision to come here for your concussion treatment.

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    Cognitive FX - I had many occasions to rest in a recliner under a weighted blanket listening to alpha waves.

    I had many occasions to rest in a recliner under a weighted blanket listening to alpha waves.

    Cognitive FX - A therapist who said she loved me!!!  We are doing all kind of brain exercises.

    A therapist who said she loved me!!! We are doing all kind of brain exercises.

    Cognitive FX - 3 of these 4 doctors don't even come to the clinic.  1 comes 1 day a week and never showed up.

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    3 of these 4 doctors don't even come to the clinic. 1 comes 1 day a week and never showed up.

    True North Recovery & Wellness Center

    True North Recovery & Wellness Center

    1.0(1 review)
    2.2 mi

    From the second I started going to true north I have regretted every moment. The counselors Bret…read moreand Jeanna straight up told me that they "do not care about my recovery." Not only did wait to talk to me about issues with my UA's until the very last day instead of bringing it up the first time it happened, I was completely forgotten about for my review you are supposed to get by the doctor after 1 month of being there to see how your treatment is going and if you are having a problem with relapsing or withdrawing at all and it is supposed to be a monthly meeting with him and I've only seen him one time in over 8 months. All they care is about getting their money every week on time and if you cannot do that or if you get paid a day later than it is due they make you taper the rest of the week Thursday to Monday even if you pay on one of those days. The even crazier part is you have to pay the full amount for that week even if you were being tapered thursday to Monday and then you have to pay again for the next coming week by Wednesday. I started on a Thursday so I had to pay $85 that day and then immediately on Monday they expected the next $85 payment for the next week how is that fair? Why would I have to pay $85 for three days of treatment and then be expected to pay Monday again $85 for the next entire week even though it even hasn't been a week? Their policies do not make any sense. There are numerous HIPAA violations taking place every day and I cannot believe that this Clinic has not been shut down or sued by a client that they have had yet. The counselors have favorites and they are not afraid to show it, and if they don't like you they'll make sure they do everything they can to get you kicked out. Once I was they're at 8:58 a.m. on a Saturday and closed at 9 a.m. and they locked the door on me and wouldn't answer the phone. I started to try to call them at 8:45 am. Of course they will not admit that they locked the door on me early because they could be sued, but they also let a girl in that got there at 9:15 a.m. after me and she told me she never called to tell them... As they let her in she then slammed the door in my face but that week was also a week I could not make a payment by Wednesday.. Which to me just seems a little bit odd. I have been someone that has a problem was making payments Monday through Wednesday because I get paid on Fridays they have always been after me and done everything in their power to make me suffer or withdrawal. Which is crazy to me because I'm the one paying their bills......One day I heard Jeanna telling her co-worker there about how she paid for one of the clients to stay in a hotel for a few days over Christmas so they had somewhere to stay. But then I am one or two days late with a payment even though I've shown them I am a loyal client for eight months, and they can't give me a break? Everybody who works there is two Faced and constantly talking about their patients in front of anybody there, and also making fun of them. I work in the medical field and I've never been in an office so unprofessional or unsympathetic for people going through the things addicts will go through . If you're rich don't worry about ever having to pee clean but if you're poor make sure that you are perfect and never stray from the recovery path or they will kick you out the first chance you get instead of asking you how they can help or what's going on in your life. Because God forbid they find out someone in your family has cancer or that you are homeless yourself and understand why you had a problem with relapsing. Counselor should be supportive and understanding not ignorant and intolerant. Especially when its a rehab. I cannot wait to meet with another company or clinic about my recovery or path to sobriety, all they ever made me want to do was go back to doing drugs and forget about how crappy and judgemental people can br. So save yourself the time and please go to another clinic you'll be happy you did.

    From the owner: At True North Recovery & Wellness Center, we are dedicated to guiding individuals towards a…read morehealthier, substance-free life. Our center specializes in drug rehab and alcohol rehab, offering comprehensive, personalized treatment plans to address the unique challenges of addiction. Our expert team provides compassionate support through every stage of recovery, from drug detox and alcohol detox to long-term wellness strategies. At True North, we are committed to helping you navigate the path to recovery with hope, expertise, and unwavering support.

    Orem Rehabilitation and Nursing Center - rehabilitation_center - Updated May 2026

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