We were extremely intentional when choosing a memory care facility for our loved one--a husband,…read morefather, grandfather, brother, and friend. Like most families navigating dementia, our top priority was stability and the best care possible. We made it very clear during the admission process that he often urinates on the floor. According to our research, this is a common reality in dementia care. We asked directly what circumstances could lead to discharge, and we understood that aggression would be the primary concern. Our dad has never shown aggression toward staff or residents and is, in our experience, well-liked by those who interact with him. During his stay, he was involved in two separate incidents where another resident struck him. Even in those situations, he did not respond with aggression. Despite this, within a short period of time, we were given a 30-day discharge notice related to the same behaviors we disclosed upfront and believed would be manageable. We also have serious concerns about the level of care and safety during his stay. Our dad experienced two falls requiring ER visits and facial stitches--despite no prior history of falls before admission. The most serious incident, as it was described to us, occurred after he wet the bed overnight. We were told he was assisted into the bathroom and left unattended while staff retrieved supplies, and was later found on the shower floor, bloody with significant injuries requiring emergency medical care. Based on what we were told, leaving a cognitively impaired resident unattended in that setting raises significant safety concerns. We attempted to work collaboratively with administration to address his incontinence, only to be told that this behavior had only been seen once or twice in the past six years, which was surprising to us given our understanding of dementia-related symptoms. To have a facility accept a resident with full knowledge of their needs, indicate those needs could be managed, and then later discharge him for those same issues was deeply disappointing. The impact is not just logistical--it is personal. Uprooting someone with dementia can lead to confusion, regression, and emotional distress that is difficult to reverse. Families depend on honesty, experience, and consistency when placing a loved one in memory care. That was not our experience.

he Ashford in Draper is a wonderful Assisted Living with beautiful furniture and paintings…read morethroughout. All of the staff throughout the facility are very kind and compassionate. I love Kindell in Activities. She is one of the kindest and caring People I know. She Plans the best outings, crafts and other activities. She's as sweet as her southern drawl. Ashlyn is also another great employee there. She is a very compassionate individual. All of the kitchen staff are wonderful, helpful and caring. Nurse Alissa is another one of the great employees there. There's also Heidi, Lola, Alecia, Parker, Macee. Isabelle, Amber, Shaylee, Micah, Ashland, Kandace and many more who are all an asset to Ashford along with the rest Of the staff. They love the residents. I can't forget Erin at the front desk. She always offers a warm greeting and lots of love.

The independent living environment and multiple activities to engage residents and include families.read more

Treeo Orem is the most outstanding Independent Senior Living Community in Utah!…read moreWhen you walk in there is a feeling of hope, joy & LIFE!! The food is delicious & they offer over 280 fun, engaging & MEANINGFUL activities & big events EVERY MONTH. When I visit Treeo, I visit a warm & loving environment.

My mom lived at Bellaview in Lehi for nearly 26 months. Writing this review is incredibly difficult…read morebecause while there were many things we truly loved, there were also serious issues that left me deeply frustrated and hurt. I believe families deserve to know both. First, I want to recognize the CNAs. We became very close to several of them and truly consider them family. They were kind, compassionate, dedicated, funny, supportive, patient, and smart. Being a CNA is one of the hardest jobs there is. They work long hours, aren't paid nearly enough, and often endure verbal abuse from residents, yet continue to show kindness every day. There's a saying that a facility is only as good as its CNAs, and I completely agree. They are the heart of Bellaview. The facility is beautiful, welcoming, and well maintained. From the moment you walk in, there's a calm atmosphere. The central gathering area is wonderful for visiting and enjoying musical performances, which my mom loved. The food was hit or miss. My mom and many of her friends felt the same way. I know it's impossible to please everyone's tastes, so I don't view that as a major criticism. Bellaview also offered a wide variety of activities. The activity director was exceptional. She organized wonderful events and transformed the building for every season and holiday with beautiful decorations. Residents, families, and staff were all shocked when she was let go. One concern was the amount of turnover. We expected some turnover among CNAs because that's common in healthcare. What surprised us was the turnover in leadership and key positions, including the care coordinator, cook, nurse, marketing director, activity director, and administrator. The biggest weakness I experienced at Bellaview was communication. It wasn't an isolated issue. Throughout my mom's stay, there were repeated breakdowns between the care coordinator, nurse, administrator, and frontline staff. My brother and I visited daily, so we could usually catch problems and advocate for my mom. It made me wonder how residents without family nearby were getting the care they needed. It pains me to say this, but I was deeply hurt by my mom's end-of-life care. I stayed with her 24 hours a day during her final days and learned firsthand how important it is to have an advocate. One night, despite repeated efforts, we were unable to get my mom the morphine prescribed through hospice. Before that night, I made sure the hospice nurse, Bellaview staff, and administrator had everything entered into the electronic medication system because communication had already been an ongoing issue. Yet when my mom desperately needed comfort medication, it wasn't available for the staff to administer. The CNAs were not at fault. They simply could not legally administer medication that wasn't properly documented. I repeatedly texted, emailed, and called the administrator and nurse that night, but I couldn't reach either of them. I even spent hours trying to find contact information for the owners but couldn't reach anyone. Watching my mom suffer while being unable to get help was one of the most heartbreaking experiences of my life. I stayed awake all night feeling helpless. When the next shift of CNAs arrived, I gave them an earful, but I also made it clear my frustration wasn't with them. They were doing everything they legally could. My frustration was with a system where no responsible decision-maker could be reached during an emergency, causing unnecessary suffering. No family should ever have to experience that. I genuinely hope Bellaview addresses its communication problems because I believe they are fixable. Despite the challenges we experienced, there are many positives, including its beautiful environment, exceptional CNAs, and strong sense of community. I don't write reviews lightly, and I don't enjoy writing negative ones. But families deserve an honest picture of both the strengths and weaknesses of a place where they may entrust the care of someone they love.

Great facility, kind staff. Clean and beautiful. Everyone is kind and attentive. My MIL is happy…read morehere.

The manager of the 3300 location and new manager of Draper were incredible. They learned of our…read moreexperience at Spring Gardens and they took care of every single problem. We were surprised and very grateful for their help!!

My mother moved to Sagewood Oct. 2019. She was shy at first, but they have "ambassadors " that…read morehelp residents get oriented. By Thanksgiving, she was in full swing of all the activities and fun. They even have vendors, like Scentsy, come in from time to time so residents can shop. The care is top notch. They have a registered nurse on site, and a dedicated staff. Fun games and social hour, movies, concerts, and tons of bus rides. Sadly because of Covid19, visitors were limited, as per CDC guidelines, but, we knew mom was safe and cared for. We did FaceTime and window and patio visits. My family highly recommends Sagewood!

Wow where do we begin. My dad-in-law has been at Sagewood in Daybreak would have been 10 years on…read moreOctober 31, 2025. He was the longest resident as of his passing July 9, 2025 at the young age of 97 years old. We want to sincerely thank Jode and Adysen and all the incredible people at Sagewood but mainly those in assisted living (Mountain View) for their extraordinary care they gave my dad-in-law. Jode and Adysen, in particular, have cared for him as if he were family, showing endless patience, warmth, love and attentiveness. We never needed to worry when we were not around. There are no words to fully express what these two, Jode and Adysen, along with the font desk personnel and the amazing beautiful staff at Sagewood team mean to our family. They are and always will be our family. We are profoundly grateful for all the love and kindness they have shown us and dad throughout the years. From the bottom of our hearts, thank you for everything. It is the best place to place a parent in Utah. We looked for a place where my dad-in-law could keep his same friends all the ways through, which is exactly what happened in those 10 years. From independent living - to - assisted living. He was so happy the entire time he was there. We love everyone at Sagewood. Thank you!

My mom spent a year in memory care at Spring Gardens in Mapleton. I was very impressed with the…read morelove and care she received there. The facility is beautiful, but more importantly, the staff that cared for her were kind and compassionate. They provided activities/entertainment that added to her quality of life. They kept me in the loop and encouraged family visits and interactions. I highly recommend Spring Gardens in Mapleton.

Friendly staff, happy community of seniors, complimentary ice cream, what more could you want!…read more10/10.

Rocky Mountain Care Center is really great! The staff are caring and professional. We were here…read moreabout 9 monhs ago. My hubby fell and broke his hip. So we are back. We requested to come back because they did such a great job before. I have read the other comments and I feel sad that their loved ones had such a bad time. Most care centers are staffed lean. Its he way of the financial world we live in. The staff in Riverton were always attentive with smiles on their faces. The physical therapy departmen is top notch. They get 6 stars if that were possible to do. Feel safe when you request to come to Rocky Mountain Care in Riverton. They will take great care of you !

I read the reviews that complained but it's close to home and Riverton hospital so I came here. I…read morefound most of the people were so friendly and helpful. Big smiles. I didn't get to know the names of many of the helps but a few stuck out as super nice like Logan, Emily and 3 of the medication nurses. I went in unable to walk to the bathroom or out the door but soon therapists Rebecca and Michael got me up and moving. Walking half the length of the building. All in a friendly, nonthreatening way. Michael I've ask to be my home therapy person. I didn't feel afraid going home becuz I'd learned to walk. They care about you. I didn't like many of the meals so Teresa the nutritionist came in and asked what I liked and then I got what I wanted. Bacon and cottage cheese for breakfast and a large chef salad for lunch. It was great from then on. I took a 3 inch foam bed topper there and put it on my bed under my twin sheets. With a pillow on each side I was so comfortable sleeping in the twin bed. I brought my own Roku Tv becuz their TVs are so small I couldn't read the captioning. But my 41" was great

I was a CNA at osl for a year and a half. The place has truly gone downhill. I would never let a…read morerelative live here. The CNAs are mostly wonderful, as well as the care coordinator, but they haven't been able to keep a director for more than a few months at a time. They're short staffed with CNAs. The food is terrible- my old coworker sent me a photo of their dinner the other day which was a piece of bread, canned corn, and sweet potatoes (maybe?).

Osmond Senior Living truly "treats you like family". From our amazing chef to our caregivers…read more.. come tour our community!