The absolute worst place for employees to work. Management does not care about their employees or…read moreeven residents for that matter. They cut hours for employees so they can hoard more money, this puts their residents at a severe risk because the nurses are running around tirelessly and are unable to reach everyone quickly. People could die but Jamestown does not care. I severely hope people stop putting their loved ones at risk and stop giving these owners their money, these owners deserve to get sued as well.

My grandfather's time at Jamestown was so wonderful for him and my entire family. Its a beautiful…read moreclean facility with animals, activities, and quality food. We are forever grateful to the attentive and loving staff.

Overall this place has been the land of dissatisfaction having had my mom in here for over two…read moreyears. The esthetics are nice but underneath that it is poorly managed and the food served to the residents seems like 2 out of 10. That is when the food makes it to your loved one. My mom often misses meals, the food quality is poor and never hot. Her room and her requests are completely neglected every weekend. I have brought these issues to the Director many times only to hear a laundry list of excuses with no action ever taken to fix anything. It is a cash cow with no intention of giving good care unless you feel like constantly contacting them and complaining. Don't expect anything else from this establishment.

Let me tell you, it's a decent place to live. The administration will leave you in tears and enough…read moretrauma to keep a therapist in business. Analia was a racist old bitch

Treeo Orem is the most outstanding Independent Senior Living Community in Utah!…read moreWhen you walk in there is a feeling of hope, joy & LIFE!! The food is delicious & they offer over 280 fun, engaging & MEANINGFUL activities & big events EVERY MONTH. When I visit Treeo, I visit a warm & loving environment.

The independent living environment and multiple activities to engage residents and include families.read more

Two demented women continually hounded other residents with coddled impunity. They were allowed to…read morebe touchy-feely in your face any time they wanted to be. One was so cunningly manipulative. She refused to accept any sort of instructions, rules, etiquette. She hounded other residents incessantly to get negative attention. Complain about her behavior, and she was rationalized as demented and if you react to her behavior and demand that she leave you alone and stay away from you, you were branded as delusional. That God the worst one passed away recently. I moved out and I will **never** return to Cove Point!

From the owner: Welcome to Cove Point Retirement Center! Our goal is to provide you with a place where you can stay…read moreactive, make new friends, and continue to flourish. We offer a wide variety of residential options to meet the diverse and changing needs of today's seniors. Contact us today for more information!

Low staff and NEGLECTED ELDERLY. They don't allow family visit their loves one or even stay with…read morethem. Helen hasn't had her sheets on her bed in months and doesn't have a leg to make her own bed. Some people are left in their room the hottest room in the building with windows that do not open without air conditioning. Not even with a fan in the room. Other patrons are told they cant ask for a steak. They dont have stuff to help them put there coats on to go outside.

Extremely pleased with the experience of placing my dad (91 with dementia) in memory care there…read more The administration and staf have been helpful, informative, and reponsive. The staff has been patient, respective, and loving with Dad. He is happy and positive about his "home". He is getting the additional care he needs, while I am getting additional relief (both emotional and physical) as well. I can readily recommend Lake Ridge Senior Living. Simply put, they care. -Bob B.

The physical therapy at Stonehenge was just awesome, and very comprehensive for my elderly mother…read more Many of the nurses were caring and awesome too! However, one shower nurse was very unkind to my mother! She made my mother's stay there and her recovery absolutely miserable! My mother was also treated very badly by the facility leadership. So I have mixed feelings about Stonhendge. And like I said, some of the nurses and physical therapists were just absolute angels to my mom. But some of the staff, including an extremely mean nurse, ruined the whole experience for my mother there. I don't understand why extremely cruel people like this nurse become CNA's? There's so many other (less stressful) occupations out there where you don't have to take your bad attitude out on vulnerable elderly people! WHY?

My grandpa was needed to use the bathroom and they took a little to get down there and Took him to…read morethe bathroom and sat him on the toilet and said to pull the cord when he was done and he has a broken leg hip and back and they did NOT put his brace on and they left him in there for about 30-35 minutes just to find him on the ground and they took forever for them to call a ambulance

I was a CNA at osl for a year and a half. The place has truly gone downhill. I would never let a…read morerelative live here. The CNAs are mostly wonderful, as well as the care coordinator, but they haven't been able to keep a director for more than a few months at a time. They're short staffed with CNAs. The food is terrible- my old coworker sent me a photo of their dinner the other day which was a piece of bread, canned corn, and sweet potatoes (maybe?).

Osmond Senior Living truly "treats you like family". From our amazing chef to our caregivers…read more.. come tour our community!

When my brother's wife passed away last August, he was in major mental decline and was on 24/7 care…read morein the home. He was so far away from me and the cost of the care was prohibitive, so I started looking for an assisted-living place for him close to me. I live in Springville and wanted a place where he would be well taken care of, where I could feel good about having him live. Two of my neighbors who had had parents live there highly recommended the Ashford. We moved him in last October and have been very pleased with his care! The CNAs are so positive about him and kind to him. Not only do they know my brother by name, they know what he needs specifically and take such good care of him. If he has run out or needs something, they let me know. If he is struggling, they let me know and talk to me about ways to help him. If there is a medical question, they have a nurse at the facility and a nurse practitioner who comes in to check on the patients every week and they contact me with any concerns. I visit my brother a number of times each week and have gotten to know the CNAs that care for my brother and feel a deep appreciation for each one of them and the work they do everyday not only with my brother but with all of the residents. They care for each of them. I am so glad to have found the Ashford for my brother!

We were extremely intentional when choosing a memory care facility for our loved one--a husband,…read morefather, grandfather, brother, and friend. Like most families navigating dementia, our top priority was stability and the best care possible. We made it very clear during the admission process that he often urinates on the floor. According to our research, this is a common reality in dementia care. We asked directly what circumstances could lead to discharge, and we understood that aggression would be the primary concern. Our dad has never shown aggression toward staff or residents and is, in our experience, well-liked by those who interact with him. During his stay, he was involved in two separate incidents where another resident struck him. Even in those situations, he did not respond with aggression. Despite this, within a short period of time, we were given a 30-day discharge notice related to the same behaviors we disclosed upfront and believed would be manageable. We also have serious concerns about the level of care and safety during his stay. Our dad experienced two falls requiring ER visits and facial stitches--despite no prior history of falls before admission. The most serious incident, as it was described to us, occurred after he wet the bed overnight. We were told he was assisted into the bathroom and left unattended while staff retrieved supplies, and was later found on the shower floor, bloody with significant injuries requiring emergency medical care. Based on what we were told, leaving a cognitively impaired resident unattended in that setting raises significant safety concerns. We attempted to work collaboratively with administration to address his incontinence, only to be told that this behavior had only been seen once or twice in the past six years, which was surprising to us given our understanding of dementia-related symptoms. To have a facility accept a resident with full knowledge of their needs, indicate those needs could be managed, and then later discharge him for those same issues was deeply disappointing. The impact is not just logistical--it is personal. Uprooting someone with dementia can lead to confusion, regression, and emotional distress that is difficult to reverse. Families depend on honesty, experience, and consistency when placing a loved one in memory care. That was not our experience.

This place is like a real life nightmare so I'll run down the AC in my son's room was broken poor…read morelittle old man (his roommate) couldn't control his bowels now add no AC and temps were upper 90's didn't have his name on the door so hardly ever got his meals he had extreme weight loss so whoever finally gave him a bagel thank you he begged for his meds he had a broken hip so 8 to 10 hrs later maybe he would get something not sure it was pain med so he left I don't blame him I wanted to run away too. Bless the little old man's heart he doesn't deserve that hot room I opened a window but it didn't help much talked to the staff they could have cared less even people dieing don't deserve this place.

Pleasant and knowledgeable staff and management. Happy residents. Smells good and looks clean with…read moreupgrades.

This care center is in Pleasant Grove, Utah. In the middle of a large valley of family oriented…read moreresidents. The staff are exceptional! They treat their guests like family. The facilities are clean and the daily activities are inviting and well suited for the residents. The physical therapy staff is gentle and caring and well rounded. Go check it out, talk to the residents and the families of the residents that can sleep better at night knowing their loved ones are looked after so well. Leave a review, this place is a hidden gem!

The Type of Care that my Father received at Angels was absolutely incredible and a 10/10…read moreexperience. Our caretaker Liz was so gentle and patient and most of all well experienced. She was able to take care of everything as needed even though my father has severe dementia. Couldn't have asked for a better experience!