I would love to give a mixed review. The cleaning staff and physical therapists would get as many…read morestars as I could give. The facility smells nice, not like a rest home smells. Some of the other staff are also caring and kind. My biggest complaint is a lack of care for time of day. I have been here 2.5 weeks, and on 5 occasions, someone has come into my room in the middle of the night with questions or concerns that are not appropriate for that time of night. Last night at bedtime I declined a topical pain cream that was prescribed "as needed." It was the 3rd day in a row that I declined it. At 3:15 am a CNA walked into my room, turned on the lights, and started putting on gloves. When I asked what was going on, she mentioned this cream. I'm afraid I was very unkind when I told her I didn't want it and she needed to leave!! It seems they forget how important sleep is in the recovery process. Or they forget that just because they are awake and working, the rest of us are not.

If you are looking for a good skillled nursing facility, you'd be smart to look elsewhere. The…read morefront desk staff, nurses and social worker are the opposite of good.

The staff is incredibly kind, empathetic, and knowledgeable. They treat any type of addiction, but…read morespecialize in substance abuse. Adam is someone wonderful to begin working with if you're finally ready to work on getting help and getting sober.

Their treatment program, in my opinion as a former client, is the right mix of tough and caring…read more You don't feel like you're in jail, and the treatment was very thorough and professional. Every staff member I had contact with was helpful. I think it would be so hard in this industry to not become jaded, but they seem to maintain a level of genuine interest and caring that I was honestly surprised with. Dave was my therapist and was awesome. He's one of the owners, but rather than sitting back, takes a very active role in everything that goes on there, including individual therapy with clients. He was a great mix of fun, professionalism, and genuine caring. The group meetings and instruction from staff members were always very interesting, and supportive. I learned a lot and benefited from being around such empathetic people. Not quite as important, but still nice- the facilities were nice, clean, and well maintained. Being in a difficult situation, any nicety made life a little easier. In a very difficult time of life, the treatment I received here and in their outpatient program really turned things around for me. I'm very grateful to them.

My mother was a full-time resident for two years at this facility. The staff is extremely caring…read moreand compassionate. Amy, the director, is communicative and genuinely cared for our mother. The nurses & CNA's are attentive, patient, and most importantly, compassionate to the residents. They take the time to get to know residents individually and care. Highly recommended this facility! Thank you for all you have done for our family!

This facility is great. The staff are very caring, very responsive. Great therapy staff! Clean and…read morewell maintained. I would definitely recommend if you're in need of a skilled nursing facility!

As a former client, I felt like I should post a review because the treatment I received there was…read moreso helpful. The manager Liz is just an incredibly kind and helpful person. She was always quick and happy to help when any issues arose. My therapist Jericho was truly interested and caring- I think would be hard in this field. He worked with me on specific issues and was very knowledgeable and professional. I felt like he became a quick friend. Both of them have periodically checked in with me many months after I was there- which is also something I think is rare. Overall, I felt a lot of support and friendship that went a long way in helping towards sobriety. Hopefully you or a loved one don't find yourself in the need of rehabilitation- but if you do, Reflections was very helpful to me.

From the owner: Reflections Recovery Center was founded by individuals who have been in your shoes. We understand…read morealmost exactly how you feel, because most of our employees are recovering addicts. We believe that a rehab center will be more effective if our clients are part of a warm, supportive community. Our clients feel comfortable the moment they enter our luxurious, welcoming, and healing home.

I had a very good time at this recovery center due to the people who were there with me and for one…read moreof the counselors here. Ms. Tracy is the coolest person you'd ever meet. She makes that place bearable. And the techs and chef are also very kind and fun to be around. But everyone else there is the worst. Constantly making promises they can't keep, and when I was there I didn't get a single bit of trauma therapy from the Therapist. AND THEY STEAL YOUR MONEY AND DONT GIVE IT BACK. they charged our insurance for less than they were supposed to. THEN won't pay back what they are supposed to. When trying to contact them about our money we are ghosted and no one responds. Do not go there until all of your insurance is handled or they will play you dirty.

This care center is in Pleasant Grove, Utah. In the middle of a large valley of family oriented…read moreresidents. The staff are exceptional! They treat their guests like family. The facilities are clean and the daily activities are inviting and well suited for the residents. The physical therapy staff is gentle and caring and well rounded. Go check it out, talk to the residents and the families of the residents that can sleep better at night knowing their loved ones are looked after so well. Leave a review, this place is a hidden gem!

The Type of Care that my Father received at Angels was absolutely incredible and a 10/10…read moreexperience. Our caretaker Liz was so gentle and patient and most of all well experienced. She was able to take care of everything as needed even though my father has severe dementia. Couldn't have asked for a better experience!

Alpine Recovery Lodge was a great experience. Getting sober is difficult and this place made it as…read moregentle a transition as possible. If you genuinely want to get clean Alpine Recovery Lodge can make that happen for you. I remember feeling totally awful one day and they let me take the day off and just lay in bed. The activities are well planned and the meals top notch. I still think of some of the things I experienced and learned nearly a decade later. I also still talk with a few of my "classmates". It still took me a couple tries to really get sober but the lessons I learned there carried me through it more than once. They gave me the tools to understand my addiction, and the 12-step part of it showed me that I could still get help without having to spend thousands of dollars. Are they perfect? Definitely not, no one is... but they still deserve 5 stars.

I've been to more recovery centers than I'd like to admit for only living through a third of my…read morelife so far. I'm talking all different kinds in California, Florida and Utah. It's amazing how similar some can be but so different at the same time. Hands down, this recovery center is unlike any other I've ever attended and it honestly changed my life. This place taught me and made me want to have proper and productive structure in my life. I've never been one to want to "get my s@&! together" but Alpine Recovery Lodge changed everything for me. Thank you to everybody there for opening my eyes, waking me up and helping me realize that my life is worth more than I ever thought it was.

Probably the worst treatment place I've ever been to. The therapist are constantly absent or late…read moreto the groups (except for Dean, Lauren, and Kaitlyn) and they have unqualified staff (non therapists) teaching process groups to cover for the absence of the other therapists, so they can still charge your insurance for the whole time at the price they would of the therapist was present. They are extremely unethical, they break HIPPA on the daily. They have a sober living you stay at that's a nice house I'll give them that much. But It's neglected and poorly managed. I was told on the phone when I was seeking treatment that they help you find housing, a job, and the tools to maintain long term sobriety. From my personal experience I found a job myself, which I might have just got but still have, they kicked me out while I'm sober without letting me find another treatment place because I did sneak out work my fiance and went to aa meetings all day. They micromanage your finances more than they care about your sobriety Their focus is illogical to me. I was kicked out twice for talking to my fiance. Whom is my main support and is sober with me. Of course they made us have long processing groups because of me talking about accountability for breaking the rules and holding reach other accountable for. And that's the only time they dive deep in a group. On petty shit like that for myself or my peers. Ignoring the fact that they should have a processing group for themselves for the same thing. Breaking HIPPA, lack of structure, ethics, and positive reinforcement, and support. I was kicked out another time for looking for another treatment place. I was in years because I was just trying to do what was best for myself. But I submitted which seemed to make them happy. If I were me a few months ago that probably would have a huge contribution to relapse. But I'm grateful to say I've been sober for 88 days no thanks to Papilion. If I had been at a different place in my recovery I most definitely would have relapsed. My therapist Lauren, and Kaitlyn are great therapists that should intern somewhere else, Dean does Brain painting and that was cool I had good interactions with him. He should also pursue another line of work. They had a great therapist named Matt who quit and I can empathize why. People had used in the houses and not been kicked out. They were a hindrance to my progress but I won't let that slow me down. They are supposed to be dual diagnosis but there's rarely any treatment involved in the groups you "check in" like 3-4 times a day with your thoughts and cravings numbers give feeling words and gratitude that that's literally what your insurance pays for you to do majority of the time. I will say the other clients I was in treatment with were the best set of people I've ever been to treatment with and I'm so proud of and grateful for them. If you have any other choice on somewhere to go. My suggestion would be to consider that before you pick papillon. They do not follow through with any promises they make treatment wise from what I've experienced the past 2 1/2 months I was there.

Without a doubt the worst treatment center in Utah. They will oppose fines on clients and accuse…read morethem of lying and also attempt to collect government grant money. I was kicked out after they knew I was looking for another place to live outside of their sober living. This caused me to be homeless and had major effects on my stability. The groups are worthless, nothing is taught and the facilitators are not LCSW's. The Director Joe Gorton has no clue what's happening within the facility and he exaggerates the truth. Decisions are made on emotion and retaliation takes place if the facilitators down get the answers they want.