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Riverton, UT

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Riverton Hospital

3.1 (74 reviews)
Open • Open 24 hours

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7.5 hours later... still waiting to talk to someone

HORRENDOUS EXPERIENCE. If you want to be put on the back burner and completely forgotten about for 7.5 hours in a 4x6 room, come to Intermountain Health Care Riverton/Herriman Emergency Room. They will have to surgically remove the chair from my ass for how long i've been sitting here doing absolutely nothing, hearing absolutely nothing from anyone. You'd think they have only have 1 ultrasound machine in the entire state of Utah with how long this place takes for such a simple test. I'm beyond upset, infuriated to put it plainly. This was the worst show of professional medical care I've ever seen in my life. Terrible hospital. Forgetful healthcare workers. The only positive side is it's clean, as should EVERY hospital be. 7.5 hours later, my wife is still in pain, i'm fighting sleep from the chair, and we are not one inch closer to getting the hell out of this place.

ER entrance

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1 year ago

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2 years ago

Great nureses kind loving very helpful good care. Stuff great Lots of close parking Super nice doctors.

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7 years ago

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Page 1 of 2

Ask the Community - Riverton Hospital

Review Highlights - Riverton Hospital

“After just having had a HORRIBLE experience at an ER in Anaheim California, I just had to go back and give a review for Riverton ER.”

Mentioned in 2 reviews

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CommonSpirit Cardiology Mountain Point

CommonSpirit Cardiology Mountain Point

1.0(3 reviews)
8.5 mi

I have to say I am EXTREMELY disappointed and mortified with the reflection of the new ownership of…read moreMtn. Pointe Medical in Lehi Utah that I received this morning. First, the appearance. When you drive up, all you notice is overgrowth and weeds in every green space. Despicable! If the appearance doesn't bother you the registration process certainly will. I came in due to a workman's comp injury I sustained while working at Steward Jordan Valley West. I asked the registration clerk if they have access to those records they used to be Steward. She abruptly interrupted me and said that they were bought out and that Centura/Trinity does not have access. I replied that I have the information and will provide it. Just to understand and confirm what I heard her say, I asked differently about the records by saying, "....just to confirm, you're saying you don't have access?" The receptionist cut me off stating, ".....I TOLD YOU we don't have access!" Needless to say, I was taken aback. I asked her if she was having a bad day. She replied "Why!?" I said you're being quite abrupt. She replied, "Are you calling me a brat?" I said, "no, I'm saying you're being abrupt." She attempted to explain and I replied, "....it's not necessary." These two "first impressions" reflect the dismal experience I received and seem to indicate the level of professionalism and treatment the new ownership has and delivers. I am a firm believer in Attitude reflects Leadership. It is extremely sad to see that our community has to rely and reside next to and on a provider that should exemplify the essence of community and empathy when individuals who are dealing with emergencies or critical illness require medical attention and CARE! Drive in and see a run down, weed infested property and then get insulted by, "I TOLD YOU.....!" How dare you and shame on you're evident lack of respect to our community.

Went in last week for the $69 heart ct scan. Got a bill today for $437. Called to find out why I…read morewas being charged, when I already paid the $69 and why the amount is so much more. The girl told me I just need to look into it, ummm....that is why I am calling. Asked to speak to a supervisor apparently no supervisors are available. This is ridiculous.

South Jordan Health Center - Blend is dairy free

South Jordan Health Center

3.1(34 reviews)
2.3 mi

I thought this was a hospital but it's a clinic... a huge clinic. A very nice clinic. When I…read moreentered I thought I was in Nordstrom with the piano player, customer service desk right in front. A greeter to field the low hanging fruit. The decor is fresh, lots of light. Vibrant and alive with a good energy. Team members are dressed in red polos and have great smiles. I saw a sign " A health tradition of putting patients and employees first" . Definitely feel that care. I hung out as my friend checked in. They gave me a coupon for 20% off for cafe Tumbleweeds... daily specials Monday to Friday. Today is roasted turkey breast, masked taters and dressing, yes gravy too... all for $8!!! And I get 20% off?!?! The turkey was so moist... I forgot there's also string beans. This was a very good lunch, affordable and plenty... so full right now. I finished my cafe experience with a 16 ounce cappuccino from the espresso bar... they make smoothies too. There's also a machine that makes vegan blends. No sugar, vegan, healthy... I'm full so haven't test this one but looks promising. I love this place

Loved my experience visiting Kirsti, NP at the Women's Health Clinic for my pregnancy visits! She's…read morebeen so gentle, social, and sweet during every visit. She truly listens to you and recommends things to do for your pregnancy symptoms. She works closely with Dr. Harker at the Madsen location. They also have you register for the MyChart app that comes in so handy for communication with the NP, Obstetrician, front staff, etc. the app helps get schedules, lab results, documents for work, and more. I was amazed by this since most places do it old school and they either call you or you have to go in. Truly an amazing place if you are pregnant and want to establish care through your pregnancy! Unfortunately I am moving to a different state and have to establish new care.

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South Jordan Health Center - Blend has no added sugar

Blend has no added sugar

South Jordan Health Center - Blend machine

Blend machine

South Jordan Health Center - Blend has no fake stuff

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Blend has no fake stuff

Intermountain Health Care -American Fork Hospital

Intermountain Health Care -American Fork Hospital

3.2(13 reviews)
14.8 mi

Went to the ER here and was very impressed with the doctors and the staff. We went late at night on…read morea Sunday. There was nobody in the waiting room and we got back to a room within a few minutes. The nurses were very nice and explained things well. The doctor came within a few minutes and stayed to answer our questions. We also came back for follow up visits during the next couple of days. The staff was always nice and understanding. Oh and they offered us drinks, coke products, once we got back to the room. Pros, Very clean, Nurses and doctors were friendly and knowledgeable Minimal Wait time in the waiting room and once we got back. Free drinks with co-pay.

Worst customer service and on time appointments. My daughter had an appointment scheduled at 4:15…read moreso they asked us to be there at 3:45. After checking in we waited. And we waited. And the sign says if you haven't been called back in 15 minutes visit the front desk. So we did. And then another 15 minutes goes by so I visit the front desk and still no results. No one got up to figure out why we weren't being seen. We waited over 2 hours to from the appointment time to when she was actually taken back. Ridiculous. The technician was the only kind person, who apologized for the "train wreck" as he called it and said that my daughter was never registered correctly. Bizarre that we were so fallen through the cracks for 2 hours!!!!

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Intermountain Health Care -American Fork Hospital - The ER at 2am...

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The ER at 2am...

Intermountain Healthcare

Intermountain Healthcare

3.5(4 reviews)
5.0 mi

This is by far the fastest instacare I've ever been to! We walked in and started talking to the…read morereceptionists. They gathered all the info quickly and almost before we could sit down, we were called back to an office. The dr we saw was very helpful and he didn't seem rushed at all. He really explained everything to us. We were in and out of there in less than half an hour. Everyone was quick to make us as comfortable as we could be.

Even though it took me an hour once I was checked in to be seen I wouldn't be writing this, It was…read morethe service after I left that demonstrates the issue. It did take an hour to be seen, however, once I was seen the service was great. I had flu/bronchitis/pneumonia and was prescribed a Zpack (Azithromycin). Over the last 5 days I've had heart palpitations, increased heart rate, weakness, cold sweats and sensitive skin. I fainted one morning after a workout(thought I was just tired) then last night got light headed once and fainted again. I thought I was having heart problems and completely stressed that I could be having a heart attack. I read today that it is a side affect of the antibiotic and to call my doctor Now to get to my complaint, After realizing that the last 5 days of heart symptoms could be caused by this medicine, I called the urgent care to get information and not only would they not let me talk with the doctor but simply would only say that I should go to the ER or come back in to be seen. I'm sure everyone knows how expensive an ER is but even Instacare is expensive. From this experience, it seems the doctor this night was more concerned with booking another appointment $$ or just doesn't want to deal with one more problem.

Lone Peak Hospital - Women's Center

Lone Peak Hospital - Women's Center

4.1(9 reviews)
4.9 mi

I could not have asked for a better labor, delivery, and recovery! Seriously, so amazing! My nurse…read morewas so attentive to my quickly changing contractions. If it hadn't been for her, I would have had a baby at home or in the car on accident. My nurse caught my baby because of how fast labor progressed, my dr made it right after my baby was born. All of my wishes for my delivery were respected and I felt so supported by my nurses and Dr. I love that I wasn't moved rooms after delivery. The rooms are so big and comfortable. My baby was put under lights for high bilirubin and he was able to stay in the room with us. The staff that come in to clean the rooms were also very nice too. I really did not have a single complaint about the experience I had. The lactation consultant came in and made sure my breastfeeding journey got off to a good start. Shout out to my doctor, Dr Orr, who was so respectful of my birth wishes. Things I thought I'd need to fight for were followed without complaint or bother. I knew what I wanted for my birth and she made sure that I was well informed and she respected every wish I had. Shout out to the amazing nursing staff, especially Chelsea who caught my baby and encouraged me through a surprise natural delivery. I wish I had gotten the other nurses name through my delivery, but I didn't. My postpartum nurses were great; Chelsea, Tristin, Mindy, Irina, and Connie. The ladies who came to clean my room were also very nice; Kenzie and Amanda. The food was amazing too! Who knew a regular menu item at the hospital would be steak or salmon. My husband said the salmon was the best salmon he's ever had. Also, roasted almonds with breakfast, mmmm!

Dr. Sloan is rude, condescending, and the absolute worst doctor I have ever had in my entire life…read more Too bad they have her at this hospital, because otherwise the labor and delivery unit was a great experience, as well as the other doctor who assisted in my delivery, Dr. Lake. The front desk staff and sloans nurse where Sloan works is unbearable though as well, I do not recommend to anyone who has any dignity for themselves.

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Lone Peak Hospital - Women's Center
Lone Peak Hospital - Women's Center
Lone Peak Hospital - Women's Center - Baby 2 is almost here :)

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Baby 2 is almost here :)

CommonSpirit Holy Cross Hospital - Jordan Valley

CommonSpirit Holy Cross Hospital - Jordan Valley

2.4(89 reviews)
4.7 mi

I delivered my first baby here. It was an amazing experience. From the moment I pulled up I felt…read moreseen and cared for. They even had special parking spots up front for mothers in active labor. It was actually needed as I arrived in a lot of pain with frequent contractions. The nursing team was amazing in getting my into a room quickly and the anesthesiologist arrived pretty quickly as well since I requested an epidural right away. I was so well taken care of by the nursing staff. They were very professional and calming during such an amazing and unique experience. The facility was so clean and my room for delivery and recovery was very clean. I had all kinds of providers checking in on my and baby including lactation, hearing, respiratory, pediatrics and more. I was given tons of resources for breastfeeding and lots of one of one help and care. I can't wait to come back and have more children here!

I have seen horrible reviews for this place. So I've come here to post my experience in the ER…read more I could not be happier with my trip to their ER! Dr Bess is an amazing doctor who properly diagnosed my situation, after @CareNow misdiagnosed the day before. The place was super clean, everyone, super kind and helpful. I want to thank Dr Bess for proper diagnosis and getting me on a proper regimen to help me get well again.

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CommonSpirit Holy Cross Hospital - Jordan Valley - The RUDEST PA-C She needs TRAINING

The RUDEST PA-C She needs TRAINING

CommonSpirit Holy Cross Hospital - Jordan Valley - CommonSpirit Holy Cross Hospital - Jordan Valley

CommonSpirit Holy Cross Hospital - Jordan Valley

CommonSpirit Holy Cross Hospital - Jordan Valley - NICU

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University of Utah Health Sciences Center - Hours

University of Utah Health Sciences Center

4.0(1 review)
8.1 mi

Very nice complex with plenty of parking. Social distancing was enforced with mandatory masks, and…read morehand sanitizer. Temperatures were taken upon entry to the building. There is a separate open section area for people to wait that are actually sick. You do have to walk past this open air area to get to the area where the exam rooms are. There is a pharmacy onsite if you need to get a prescription filled. Staff was pretty friendly, and helpful upon initial intake. The Dr however didn't have the best bedside manner, and was hard to understand. Communication for this Dr (through their website) was not very good. The Dr answered my questions with short answers, and left me asking more questions, which didn't get answered to my satisfaction. They told me to call to get my test results, and when I did, the person who finally answered the phone said they weren't authorized to give the results to me, and would have someone call me back. Which they NEVER did. Any communication after that was done through their portal, which is lacking in personal touch, and is hard to have a communication other than short emailed answers. However, maybe a different Dr would have a different communication style. I didn't particularly like having tests done, and then sending me one my way without a personal follow up besides reading the test results through their portal, which I have to say was Chinese to me, since I didn't go to school to figure out how to read medical terminology. I'm hoping I'm ok, and I didn't fall through the cracks. I'm hoping that nothing is life threatening since I didn't get any notification to make a follow up appt, or to have more tests done!

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University of Utah Health Sciences Center - Sick Patient Waiting area

Sick Patient Waiting area

University of Utah Health Sciences Center - Urgent care

Urgent care

University of Utah Health Sciences Center - Entrance

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Entrance

Alta View Hospital - My recovery room 401 looking at the entrance doors.

Alta View Hospital

2.7(62 reviews)
7.7 mi

On 9 JAN 2025, I reported in for a three-hour surgical procedure on my abdomen. I arrived at the…read more2nd floor of Bldg. 3 Surgical Center @ 06:30 and was promptly processed in and moved to my prep room. Nurses came in and went and I was finally greeted by my surgeon and the anesthesiologist. All described their part of the procedure and I was ready to go. The anesthesiologist returned and injected what he called "Tequila" into my IV (his name for a relaxing agent..which was wonderful), and then proceeded to wheel me down into the OR. After applying the gas mask to my face, it was "lights out"...and the next thing I remembered was waking up in my 4th-floor recovery room...with my wife by my side and Sandy (RN) and Danielle (PCT) taking care of me right after the surgery. Since I felt great I ordered brunch off the menu (my wife called it in), and enjoyed a lovely omelet, juice, and coffee. The food was delicious (as I enjoyed brunch and dinner on the 9th and breakfast on the 10th), and all the items were ordered off a nice menu with a simple phone call. For the next 24 hours, I was taken care of by a wonderful staff including Xiew Hua (RN), Amber (RN), Brian (PCT), and other RN's and PCTs (Nurse Assistants,) until I was discharged on the 10th. My room was perfectly warm, the TV (and well over two dozen channels) was excellent, and the care was top-tier. I was up walking around in the afternoon and felt great. One of the best parts of the stay was a juice dispensing center just down the hall that allowed me to grab some fresh grape or cranberry juice any time I wanted. It tasted great and really hit the spot! This was my first ever surgical procedure that required an overnight stay (OK, so getting my wisdom teeth out in the Army in 1980 didn't count), so I wasn't sure what to expect. Regardless, it was an excellent experience, and the doctors and staff on the 2nd-floor surgical center and 4th-floor recovery were awesome. Five Stars.

This experience happened over a month ago and I have reflected and still felt the need to post :…read more My mother, who has stage 4 cancer, was admitted to Alta View after we left another emergency department due to excessive wait times. The initial intake experience at Alta View was positive -- the staff member who checked us in was kind, efficient, and compassionate. Unfortunately, the level of care declined significantly after admission. While my mother was not physically harmed, there were repeated instances where she was made to feel like a burden rather than a patient deserving dignity and support. During the day, family members were present to advocate for her. At night, when we relied on staff, her emotional and basic care needs were often overlooked. To be fair, there were some nurses who provided excellent care, which suggests this is not an issue of individual staff capability, but rather a systemic problem related to management, communication, and hospital policies. A particularly concerning experience involved the attending physician, whose bedside manner was lacking and, at times, inappropriate. He attributed my mother's denial for transfer to a nursing facility to her refusal of two therapy sessions during a two-week stay. This explanation failed to consider the context: she had acute gastrointestinal symptoms and had often just completed one therapy session when another provider arrived, indicating poor coordination between care teams. We also requested emotional support resources for my mother, who lost her husband less than a year ago and is coping with advanced cancer. The response was limited to a paper being dropped off in her room, with no meaningful follow-up or connection to services. Obtaining assistance with Medicaid application required repeated requests. It was only after I personally escalated the issue to a charge nurse -- who then persistently followed up -- that any action was taken. Operational issues also impacted care. The cafeteria closes at 8 PM, leaving patients who miss ordering time with limited and unsuitable food options, particularly problematic for those with nausea or digestive conditions. The discharge process was confusing and poorly communicated. We were initially told to prepare to leave without adequate planning for a safe placement. It was only after I questioned whether discharge could be enforced that we learned we could remain until appropriate arrangements were made. Discharge paperwork was delivered without discussion, and we had to proactively confirm whether it was safe to leave. Finally, during discharge transport, it was discovered that my mother's port had not been de-accessed. This resulted in a prolonged and distressing situation where staff appeared uncertain about proper procedure, causing unnecessary discomfort. This experience took place during an already extremely difficult period for our family. Hospitals play a critical role not only in clinical treatment but in preserving patient dignity, especially for those facing life-limiting illness. While there were individual staff members who showed genuine care, the overall experience reflected significant breakdowns in communication, coordination, and patient-centered support. I am sharing this in hopes that leadership will address these systemic issues so that other families navigating serious illness are not left feeling they must constantly advocate for basic standards of care.

Photos
Alta View Hospital - My private room (401) and the door to the restroom...with a nice view out the window looking south over Sandy.

My private room (401) and the door to the restroom...with a nice view out the window looking south over Sandy.

Alta View Hospital
Alta View Hospital

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Riverton Hospital - hospitals - Updated October 2026

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