This review is of same-day surgery. I'm giving two stars instead of one because the last two times I went there they did a great job. After this last experience I will not be going back to that facility. I have a daughter with medically related PTSD. She used to have horrible rage black outs. They were terrifying to her sisters, I got hurt trying to restrain and Im trained, and she could dismantle my home in moments.
We have a system down now with her procedures/surgeries and in following the system we have been able to avoid rage blackouts for this last year. It goes like this, she gets sedated in the pre-op room before ever going back to the OR room where I help get her mask on and once she's under I leave and they can do whatever they need to do. They usually bring me back to recovery pretty quickly because she screams until I'm there. When she hears my voice and I start to sing she calms down.
Well my last trip to same-day surgery at Riverton Hospital first of all nobody had been prepared on her team for her PTSD, let alone that she is on the Autism spectrum and developmentally delayed. Her nurse did not know about it, the anesthesiologist had not been told about it, no one. The ball got dropped! Then the anesthesiologist, Dr. XXXXXXXX XXXXXXX, whom we have never had before (Doctor Macevik is THE BEST Anesthesiologist!) in order to try to stay on there surgery scheduled was pushing her to go back unsedated (and would not allow me to walk past OR doors in the hallway let alone get her mask on). When I tried to pipe in about her PTSD and how we have been doing things he told me he was talking to her not to me. He kept telling her "let's just press forward" and get her back to the OR room and would not let me get a word in edgewise. I had to put my foot down and ask to go into the hall with him where I told him she was not going anywhere without sedation. He kept trying to tell me he had a disabled son so he "knew". When I told him to take her off the schedule and we would come back when we could have Doctor Macevik as our anesthesiologist (Doctor Macevik is THE BEST Anesthesiologist!) he finally said he would get her sedation but it was gonna take time. I told him I didn't care how much time it took, it was not my fault he didn't know until "30 minutes prior", I had asked to speak to him an hour ago and she was not going back until I knew she was ready.
He finally got her sedation and then he started pushing to get her back before it even kicked in. He tried to tell me that it was working even if I couldn't tell it was.
I've have never tried to keep track of the number of procedures my daughter has had... But in the last 12 months alone there's been six. So trust me I know when it's working. I reached out to XXXXXX, the OR manager where instead of help I was told they were behind schedule and needed to get her back there. I told her I thought it best to take my daughter off the schedule, I would just take her home. However when I reentered my daughters room the sedation had kicked in, yep only 5 more minutes was all she needed, and the child life specialist, Kris (who was awesome), had gotten permission to go back into the OR room with her so I allowed the procedure to move forward.
What I learned my last trip there: THERE SCHEDULE AND PROCEDURES COMES BEFORE THE NEEDS OF MY CHILD.
I will not be returning to same-day surgery at Riverton Hospital. read more