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    Riverton Hospital

    3.1 (74 reviews)
    Open Open 24 hours

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    7.5 hours later... still waiting to talk to someone

    HORRENDOUS EXPERIENCE. If you want to be put on the back burner and completely forgotten about for 7.5 hours in a 4x6 room, come to Intermountain Health Care Riverton/Herriman Emergency Room. They will have to surgically remove the chair from my ass for how long i've been sitting here doing absolutely nothing, hearing absolutely nothing from anyone. You'd think they have only have 1 ultrasound machine in the entire state of Utah with how long this place takes for such a simple test. I'm beyond upset, infuriated to put it plainly. This was the worst show of professional medical care I've ever seen in my life. Terrible hospital. Forgetful healthcare workers. The only positive side is it's clean, as should EVERY hospital be. 7.5 hours later, my wife is still in pain, i'm fighting sleep from the chair, and we are not one inch closer to getting the hell out of this place.

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    1 year ago

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    Great nureses kind loving very helpful good care. Stuff great Lots of close parking Super nice doctors.

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    Page 1 of 2

    Ask the Community - Riverton Hospital

    Review Highlights - Riverton Hospital

    After just having had a HORRIBLE experience at an ER in Anaheim California, I just had to go back and give a review for Riverton ER.

    Mentioned in 2 reviews

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    CommonSpirit Cardiology Mountain Point

    CommonSpirit Cardiology Mountain Point

    1.0(3 reviews)
    8.5 mi

    I have to say I am EXTREMELY disappointed and mortified with the reflection of the new ownership of…read moreMtn. Pointe Medical in Lehi Utah that I received this morning. First, the appearance. When you drive up, all you notice is overgrowth and weeds in every green space. Despicable! If the appearance doesn't bother you the registration process certainly will. I came in due to a workman's comp injury I sustained while working at Steward Jordan Valley West. I asked the registration clerk if they have access to those records they used to be Steward. She abruptly interrupted me and said that they were bought out and that Centura/Trinity does not have access. I replied that I have the information and will provide it. Just to understand and confirm what I heard her say, I asked differently about the records by saying, "....just to confirm, you're saying you don't have access?" The receptionist cut me off stating, ".....I TOLD YOU we don't have access!" Needless to say, I was taken aback. I asked her if she was having a bad day. She replied "Why!?" I said you're being quite abrupt. She replied, "Are you calling me a brat?" I said, "no, I'm saying you're being abrupt." She attempted to explain and I replied, "....it's not necessary." These two "first impressions" reflect the dismal experience I received and seem to indicate the level of professionalism and treatment the new ownership has and delivers. I am a firm believer in Attitude reflects Leadership. It is extremely sad to see that our community has to rely and reside next to and on a provider that should exemplify the essence of community and empathy when individuals who are dealing with emergencies or critical illness require medical attention and CARE! Drive in and see a run down, weed infested property and then get insulted by, "I TOLD YOU.....!" How dare you and shame on you're evident lack of respect to our community.

    Went in last week for the $69 heart ct scan. Got a bill today for $437. Called to find out why I…read morewas being charged, when I already paid the $69 and why the amount is so much more. The girl told me I just need to look into it, ummm....that is why I am calling. Asked to speak to a supervisor apparently no supervisors are available. This is ridiculous.

    South Jordan Health Center - Blend is dairy free

    South Jordan Health Center

    3.1(34 reviews)
    2.3 mi

    I thought this was a hospital but it's a clinic... a huge clinic. A very nice clinic. When I…read moreentered I thought I was in Nordstrom with the piano player, customer service desk right in front. A greeter to field the low hanging fruit. The decor is fresh, lots of light. Vibrant and alive with a good energy. Team members are dressed in red polos and have great smiles. I saw a sign " A health tradition of putting patients and employees first" . Definitely feel that care. I hung out as my friend checked in. They gave me a coupon for 20% off for cafe Tumbleweeds... daily specials Monday to Friday. Today is roasted turkey breast, masked taters and dressing, yes gravy too... all for $8!!! And I get 20% off?!?! The turkey was so moist... I forgot there's also string beans. This was a very good lunch, affordable and plenty... so full right now. I finished my cafe experience with a 16 ounce cappuccino from the espresso bar... they make smoothies too. There's also a machine that makes vegan blends. No sugar, vegan, healthy... I'm full so haven't test this one but looks promising. I love this place

    Loved my experience visiting Kirsti, NP at the Women's Health Clinic for my pregnancy visits! She's…read morebeen so gentle, social, and sweet during every visit. She truly listens to you and recommends things to do for your pregnancy symptoms. She works closely with Dr. Harker at the Madsen location. They also have you register for the MyChart app that comes in so handy for communication with the NP, Obstetrician, front staff, etc. the app helps get schedules, lab results, documents for work, and more. I was amazed by this since most places do it old school and they either call you or you have to go in. Truly an amazing place if you are pregnant and want to establish care through your pregnancy! Unfortunately I am moving to a different state and have to establish new care.

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    South Jordan Health Center - Blend has no added sugar

    Blend has no added sugar

    South Jordan Health Center - Blend machine

    Blend machine

    South Jordan Health Center - Blend has no fake stuff

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    Blend has no fake stuff

    University of Utah Health South Jordan Center - Urgent care area

    University of Utah Health South Jordan Center

    2.4(9 reviews)
    2.3 mi

    I just came to bring a family member. The place was clean and staff all over the place asking if…read moreyou need help. I got asked twice while waiting for a family member. I also saw someone walking around wiping all surfaces down. Everything looks clean to me. They have mask and sanitizer everywhere.

    Came into the ER on 7/25/2026 due to an untreated kidney infection increasing in symptoms, my pcp…read moreadvised me due to my complex history they would contact infectious disease and not to continue any antibiotics due to it being the holiday weekend I was unable to get a decision before my symptoms increased, I went into my room explained to the nurse what was going on gave my history gave a urine sample the nurse Michelle she hooked me up for vitals and I didn't see her again at all. As for the doctor Nicholas Nasser he came into my room and I began to explain to him everything thats been happening how long ive gone untreated he asked me what id like to see happen while I was there and I told him antibiotics, urine culture and pain control, Its as if he completely ignored everything i said I sat in my room for 2 hours without my nurse Michelle coming in to check on me, "doctor" Nasser came in my room told me my urine looked fine so I go on my chart to look myself and low and behold nothing from my previous urine test had changed still very much looks as if I have an infection he asks me how I was feeling I told him uncomfortable and nauseous he said he would put something in again I waited another hour before anything was put in then 2 more hours pass after orders were put in, still my nurse no were to be found again the "doctor" came in and asked how I was doing after the meds I told him I hadn't received any he said oh ok walks out. 45 minutes later nurse comes in and says I have meds for you at this point I just wanna go home to go to sleep so I asked if I got the meds how long would I have to sit until I was able to go home she said I could go because the meds wasn't something I needed to be watched for she leaves my room goes and tells the doctor I was "anxious" to go home after I had stated I wanted to go home and go to sleep because at that point I wasn't getting any sort of help my husband was frustrated because we looked at my results and was lied to from dr.Nasser about both my urine and bloodwork. Being in the medical field myself I was frustrated reading my results and being told your fine is annoying and down right absurd. The doctor always tells patients come back if you get worse you get worse and they still say they have no answers or assume your drug seeking the medical system has drastically gotten worse to the point patients would rather die then be seen by corrupt doctors. If you ever need to be seen at this U location avoid at all costs Nurse Michelle and Doctor Nicholas Nasser. All other times I have been seen at this er has been helpful and you feel heard and helped.

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    University of Utah Health South Jordan Center - Main area

    Main area

    University of Utah Health South Jordan Center - Entrance to the best hospital!

    Entrance to the best hospital!

    University of Utah Health South Jordan Center - Room

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    Room

    Intermountain Health Care -American Fork Hospital

    Intermountain Health Care -American Fork Hospital

    3.2(13 reviews)
    14.8 mi

    Worst customer service and on time appointments. My daughter had an appointment scheduled at 4:15…read moreso they asked us to be there at 3:45. After checking in we waited. And we waited. And the sign says if you haven't been called back in 15 minutes visit the front desk. So we did. And then another 15 minutes goes by so I visit the front desk and still no results. No one got up to figure out why we weren't being seen. We waited over 2 hours to from the appointment time to when she was actually taken back. Ridiculous. The technician was the only kind person, who apologized for the "train wreck" as he called it and said that my daughter was never registered correctly. Bizarre that we were so fallen through the cracks for 2 hours!!!!

    Delivered my 3rd baby back in September here, and I was very pleased with the care we've received…read more I heard some strange things about this Hospital. But please let me reassure you to not always believe what you hear and read online etc. I had a low risk pregnancy, and birth. So my baby didn't need a NICU stay. Which is something this hospital doesn't offer. So if you need a nicu or picu unit for the birth of your child. I would recommend delivering somewhere else. The staff was amazing. All the nurses were so attentive in Labor & Delivery. Everything was honestly as it should be. I also had to take our newborn to the Lab downstairs for a couple heal pricks and it was easy to find, in and out within a couple mins. I also really liked the little cafe they had downstairs. They made me French toast before being admitted and it was delicious.

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    Intermountain Health Care -American Fork Hospital - The ER at 2am...

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    The ER at 2am...

    Intermountain Healthcare

    Intermountain Healthcare

    3.5(4 reviews)
    5.0 mi

    This is by far the fastest instacare I've ever been to! We walked in and started talking to the…read morereceptionists. They gathered all the info quickly and almost before we could sit down, we were called back to an office. The dr we saw was very helpful and he didn't seem rushed at all. He really explained everything to us. We were in and out of there in less than half an hour. Everyone was quick to make us as comfortable as we could be.

    Even though it took me an hour once I was checked in to be seen I wouldn't be writing this, It was…read morethe service after I left that demonstrates the issue. It did take an hour to be seen, however, once I was seen the service was great. I had flu/bronchitis/pneumonia and was prescribed a Zpack (Azithromycin). Over the last 5 days I've had heart palpitations, increased heart rate, weakness, cold sweats and sensitive skin. I fainted one morning after a workout(thought I was just tired) then last night got light headed once and fainted again. I thought I was having heart problems and completely stressed that I could be having a heart attack. I read today that it is a side affect of the antibiotic and to call my doctor Now to get to my complaint, After realizing that the last 5 days of heart symptoms could be caused by this medicine, I called the urgent care to get information and not only would they not let me talk with the doctor but simply would only say that I should go to the ER or come back in to be seen. I'm sure everyone knows how expensive an ER is but even Instacare is expensive. From this experience, it seems the doctor this night was more concerned with booking another appointment $$ or just doesn't want to deal with one more problem.

    University of Utah Health Sciences Center - Hours

    University of Utah Health Sciences Center

    4.0(1 review)
    8.1 mi

    Very nice complex with plenty of parking. Social distancing was enforced with mandatory masks, and…read morehand sanitizer. Temperatures were taken upon entry to the building. There is a separate open section area for people to wait that are actually sick. You do have to walk past this open air area to get to the area where the exam rooms are. There is a pharmacy onsite if you need to get a prescription filled. Staff was pretty friendly, and helpful upon initial intake. The Dr however didn't have the best bedside manner, and was hard to understand. Communication for this Dr (through their website) was not very good. The Dr answered my questions with short answers, and left me asking more questions, which didn't get answered to my satisfaction. They told me to call to get my test results, and when I did, the person who finally answered the phone said they weren't authorized to give the results to me, and would have someone call me back. Which they NEVER did. Any communication after that was done through their portal, which is lacking in personal touch, and is hard to have a communication other than short emailed answers. However, maybe a different Dr would have a different communication style. I didn't particularly like having tests done, and then sending me one my way without a personal follow up besides reading the test results through their portal, which I have to say was Chinese to me, since I didn't go to school to figure out how to read medical terminology. I'm hoping I'm ok, and I didn't fall through the cracks. I'm hoping that nothing is life threatening since I didn't get any notification to make a follow up appt, or to have more tests done!

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    University of Utah Health Sciences Center - Sick Patient Waiting area

    Sick Patient Waiting area

    University of Utah Health Sciences Center - Urgent care

    Urgent care

    University of Utah Health Sciences Center - Entrance

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    Entrance

    Alta View Hospital - My recovery room 401 looking at the entrance doors.

    Alta View Hospital

    2.7(62 reviews)
    7.7 mi

    On 9 JAN 2025, I reported in for a three-hour surgical procedure on my abdomen. I arrived at the…read more2nd floor of Bldg. 3 Surgical Center @ 06:30 and was promptly processed in and moved to my prep room. Nurses came in and went and I was finally greeted by my surgeon and the anesthesiologist. All described their part of the procedure and I was ready to go. The anesthesiologist returned and injected what he called "Tequila" into my IV (his name for a relaxing agent..which was wonderful), and then proceeded to wheel me down into the OR. After applying the gas mask to my face, it was "lights out"...and the next thing I remembered was waking up in my 4th-floor recovery room...with my wife by my side and Sandy (RN) and Danielle (PCT) taking care of me right after the surgery. Since I felt great I ordered brunch off the menu (my wife called it in), and enjoyed a lovely omelet, juice, and coffee. The food was delicious (as I enjoyed brunch and dinner on the 9th and breakfast on the 10th), and all the items were ordered off a nice menu with a simple phone call. For the next 24 hours, I was taken care of by a wonderful staff including Xiew Hua (RN), Amber (RN), Brian (PCT), and other RN's and PCTs (Nurse Assistants,) until I was discharged on the 10th. My room was perfectly warm, the TV (and well over two dozen channels) was excellent, and the care was top-tier. I was up walking around in the afternoon and felt great. One of the best parts of the stay was a juice dispensing center just down the hall that allowed me to grab some fresh grape or cranberry juice any time I wanted. It tasted great and really hit the spot! This was my first ever surgical procedure that required an overnight stay (OK, so getting my wisdom teeth out in the Army in 1980 didn't count), so I wasn't sure what to expect. Regardless, it was an excellent experience, and the doctors and staff on the 2nd-floor surgical center and 4th-floor recovery were awesome. Five Stars.

    This experience happened over a month ago and I have reflected and still felt the need to post :…read more My mother, who has stage 4 cancer, was admitted to Alta View after we left another emergency department due to excessive wait times. The initial intake experience at Alta View was positive -- the staff member who checked us in was kind, efficient, and compassionate. Unfortunately, the level of care declined significantly after admission. While my mother was not physically harmed, there were repeated instances where she was made to feel like a burden rather than a patient deserving dignity and support. During the day, family members were present to advocate for her. At night, when we relied on staff, her emotional and basic care needs were often overlooked. To be fair, there were some nurses who provided excellent care, which suggests this is not an issue of individual staff capability, but rather a systemic problem related to management, communication, and hospital policies. A particularly concerning experience involved the attending physician, whose bedside manner was lacking and, at times, inappropriate. He attributed my mother's denial for transfer to a nursing facility to her refusal of two therapy sessions during a two-week stay. This explanation failed to consider the context: she had acute gastrointestinal symptoms and had often just completed one therapy session when another provider arrived, indicating poor coordination between care teams. We also requested emotional support resources for my mother, who lost her husband less than a year ago and is coping with advanced cancer. The response was limited to a paper being dropped off in her room, with no meaningful follow-up or connection to services. Obtaining assistance with Medicaid application required repeated requests. It was only after I personally escalated the issue to a charge nurse -- who then persistently followed up -- that any action was taken. Operational issues also impacted care. The cafeteria closes at 8 PM, leaving patients who miss ordering time with limited and unsuitable food options, particularly problematic for those with nausea or digestive conditions. The discharge process was confusing and poorly communicated. We were initially told to prepare to leave without adequate planning for a safe placement. It was only after I questioned whether discharge could be enforced that we learned we could remain until appropriate arrangements were made. Discharge paperwork was delivered without discussion, and we had to proactively confirm whether it was safe to leave. Finally, during discharge transport, it was discovered that my mother's port had not been de-accessed. This resulted in a prolonged and distressing situation where staff appeared uncertain about proper procedure, causing unnecessary discomfort. This experience took place during an already extremely difficult period for our family. Hospitals play a critical role not only in clinical treatment but in preserving patient dignity, especially for those facing life-limiting illness. While there were individual staff members who showed genuine care, the overall experience reflected significant breakdowns in communication, coordination, and patient-centered support. I am sharing this in hopes that leadership will address these systemic issues so that other families navigating serious illness are not left feeling they must constantly advocate for basic standards of care.

    Photos
    Alta View Hospital - My private room (401) and the door to the restroom...with a nice view out the window looking south over Sandy.

    My private room (401) and the door to the restroom...with a nice view out the window looking south over Sandy.

    Alta View Hospital
    Alta View Hospital

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    Riverton Hospital - hospitals - Updated August 2026

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