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Lone Peak Hospital

2.6 (71 reviews)
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5 months ago

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1 year ago

The doctors and staff took incredible care of my sister. No wait, prompt care, and very kind.

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6 years ago

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5 years ago

The worst care and attitude use training nurses to do procedures if you want to be a guinea pig go there

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7 years ago

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Ask the Community - Lone Peak Hospital

Review Highlights - Lone Peak Hospital

My surgeon - Dr Fisher & the anesthesiologist were both great & the nurses were attentive & caring.

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Alta View Hospital - My recovery room 401 looking at the entrance doors.

Alta View Hospital

2.7(63 reviews)
3.3 mi

This experience happened over a month ago and I have reflected and still felt the need to post :…read more My mother, who has stage 4 cancer, was admitted to Alta View after we left another emergency department due to excessive wait times. The initial intake experience at Alta View was positive -- the staff member who checked us in was kind, efficient, and compassionate. Unfortunately, the level of care declined significantly after admission. While my mother was not physically harmed, there were repeated instances where she was made to feel like a burden rather than a patient deserving dignity and support. During the day, family members were present to advocate for her. At night, when we relied on staff, her emotional and basic care needs were often overlooked. To be fair, there were some nurses who provided excellent care, which suggests this is not an issue of individual staff capability, but rather a systemic problem related to management, communication, and hospital policies. A particularly concerning experience involved the attending physician, whose bedside manner was lacking and, at times, inappropriate. He attributed my mother's denial for transfer to a nursing facility to her refusal of two therapy sessions during a two-week stay. This explanation failed to consider the context: she had acute gastrointestinal symptoms and had often just completed one therapy session when another provider arrived, indicating poor coordination between care teams. We also requested emotional support resources for my mother, who lost her husband less than a year ago and is coping with advanced cancer. The response was limited to a paper being dropped off in her room, with no meaningful follow-up or connection to services. Obtaining assistance with Medicaid application required repeated requests. It was only after I personally escalated the issue to a charge nurse -- who then persistently followed up -- that any action was taken. Operational issues also impacted care. The cafeteria closes at 8 PM, leaving patients who miss ordering time with limited and unsuitable food options, particularly problematic for those with nausea or digestive conditions. The discharge process was confusing and poorly communicated. We were initially told to prepare to leave without adequate planning for a safe placement. It was only after I questioned whether discharge could be enforced that we learned we could remain until appropriate arrangements were made. Discharge paperwork was delivered without discussion, and we had to proactively confirm whether it was safe to leave. Finally, during discharge transport, it was discovered that my mother's port had not been de-accessed. This resulted in a prolonged and distressing situation where staff appeared uncertain about proper procedure, causing unnecessary discomfort. This experience took place during an already extremely difficult period for our family. Hospitals play a critical role not only in clinical treatment but in preserving patient dignity, especially for those facing life-limiting illness. While there were individual staff members who showed genuine care, the overall experience reflected significant breakdowns in communication, coordination, and patient-centered support. I am sharing this in hopes that leadership will address these systemic issues so that other families navigating serious illness are not left feeling they must constantly advocate for basic standards of care.

I was over charged by 40% of the National average. The bill of this visit to the ER. The bill was $…read more8 000 for 3hrs in the ER. It was out of network for my insurance . I tried to work with Alta View about working with me assessing and or-adjusting payments . Never returned calls. I was on hold truly for hours trying to connect and address the ability to address my concerns. Never spoke with a human, then I got a bill from collections. I paid it immediately, in full,the balance is paid off . It was the entire amount due however I am 100% sure that I was way over charged . No one on staff ever called me back to assess .

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Alta View Hospital - My private room (401) and the door to the restroom...with a nice view out the window looking south over Sandy.

My private room (401) and the door to the restroom...with a nice view out the window looking south over Sandy.

Alta View Hospital
Alta View Hospital

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South Jordan Health Center - Blend is dairy free

South Jordan Health Center

3.1(34 reviews)
6.5 mi

I thought this was a hospital but it's a clinic... a huge clinic. A very nice clinic. When I…read moreentered I thought I was in Nordstrom with the piano player, customer service desk right in front. A greeter to field the low hanging fruit. The decor is fresh, lots of light. Vibrant and alive with a good energy. Team members are dressed in red polos and have great smiles. I saw a sign " A health tradition of putting patients and employees first" . Definitely feel that care. I hung out as my friend checked in. They gave me a coupon for 20% off for cafe Tumbleweeds... daily specials Monday to Friday. Today is roasted turkey breast, masked taters and dressing, yes gravy too... all for $8!!! And I get 20% off?!?! The turkey was so moist... I forgot there's also string beans. This was a very good lunch, affordable and plenty... so full right now. I finished my cafe experience with a 16 ounce cappuccino from the espresso bar... they make smoothies too. There's also a machine that makes vegan blends. No sugar, vegan, healthy... I'm full so haven't test this one but looks promising. I love this place

Loved my experience visiting Kirsti, NP at the Women's Health Clinic for my pregnancy visits! She's…read morebeen so gentle, social, and sweet during every visit. She truly listens to you and recommends things to do for your pregnancy symptoms. She works closely with Dr. Harker at the Madsen location. They also have you register for the MyChart app that comes in so handy for communication with the NP, Obstetrician, front staff, etc. the app helps get schedules, lab results, documents for work, and more. I was amazed by this since most places do it old school and they either call you or you have to go in. Truly an amazing place if you are pregnant and want to establish care through your pregnancy! Unfortunately I am moving to a different state and have to establish new care.

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South Jordan Health Center - Blend has no added sugar

Blend has no added sugar

South Jordan Health Center - Blend machine

Blend machine

South Jordan Health Center - Blend has no fake stuff

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Blend has no fake stuff

University of Utah Hospitals & Clinics - Diagnosis given after No examination and no complaint from me about bladder spasms. Complete incompetence!

University of Utah Hospitals & Clinics

2.0(6 reviews)
2.4 mi

Saw my family practitioner today due to my rheumatology dr advice. I was surprised that I was able…read moreto get with such short notice. I feel he listened to me. The facility is very clean and comfortable. I enjoy being able to grab a hot chocolate from coffee bar. My care was from my primary care doctor.

This is the worst clinic . Dr. Sommer's and her office staff Aileen and Erica along with Dr…read more Schmutz and David Bennion in physical therapy . I was out of work due to a horrible car accident It took 2 months to see a PA for my fractured back( ridiculous) I do not feel the PA actually knew what she was doing . I would ask questions and she became very defensive. . The entire clinic from the very beginning was awful. They made healing nearly impossible. They refused to sign state disability forms .Let me repeat they refused . Never did they ask what my requirements were to go back to work . I offered they declined . I was informed I was not making my appointments( false as I have prove I rescheduled. ) I wanted to come every week so I could gain my strength to return to my physically demanding job. Physical therapist Bennion told me that I did not need to come that often . I was given a referral to occupational medicine whom I called. They informed me they take work related injuries only . They then refused to listen to my own job stating what I need to do before I return . In essence they called me a liar. They then falsified my disability paperwork. I went to pick it up, the refused to let me see it ( said it was in my chart which it never ever has been ) . I calmly waited for them to let me see it and I was given a photocopy. The information was wrong . When I calmly never did even raise my voice I spoke to the nursing supervisor she yelled at me said she will not speak to me. I asked to discuss why my own paperwork was sent without the incorrect information. She said "nobody will talk to you " the security officer and all the clerk staff were there to witness this event . I never raised my voice . I never used profanity. I just wanted my information back as they had mailed it without my permission. I was told I had to leave the clinic because I did not have an appointment ( nor did half the people there ) I asked why. I was told security was here to escort me off the property. Wow! You would think I was screaming or yelling and cussing . I never received an answer . I called customer service. Breianna ( as I recall her name and Matt or Mike were quite rude and condescending. Then for toppers I received a letter in my chart that I had better change my behavior or they will dismiss me . Oh my word . If I did not experience this i wouldn't believe it . My job was shocked . The jeopardized my job and my disability paycheck was delayed for over a month . Thank you to this clinic . I now know what horrible medical care is like . I do hope nobody has to ever experience this level of utter incompetence ever again.

Lone Peak Hospital - hospitals - Updated May 2026

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