I have worked for this company for two years. Prior to working here, my full time job was hospice…read more So I have had the opportunity to visit a lot of assisted living and rehabilitation facilities. Hands down this is the facility I would put my family member in. Each and every employee knows the residents by name and always puts the residents first. The administration supports the staff and will even pitch in with resident care when needed. I highly recommend the Ashford for your family needs. Come on down! Our door is always open. You will see and feel the difference.

We were extremely intentional when choosing a memory care facility for our loved one--a husband,…read morefather, grandfather, brother, and friend. Like most families navigating dementia, our top priority was stability and the best care possible. We made it very clear during the admission process that he often urinates on the floor. According to our research, this is a common reality in dementia care. We asked directly what circumstances could lead to discharge, and we understood that aggression would be the primary concern. Our dad has never shown aggression toward staff or residents and is, in our experience, well-liked by those who interact with him. During his stay, he was involved in two separate incidents where another resident struck him. Even in those situations, he did not respond with aggression. Despite this, within a short period of time, we were given a 30-day discharge notice related to the same behaviors we disclosed upfront and believed would be manageable. We also have serious concerns about the level of care and safety during his stay. Our dad experienced two falls requiring ER visits and facial stitches--despite no prior history of falls before admission. The most serious incident, as it was described to us, occurred after he wet the bed overnight. We were told he was assisted into the bathroom and left unattended while staff retrieved supplies, and was later found on the shower floor, bloody with significant injuries requiring emergency medical care. Based on what we were told, leaving a cognitively impaired resident unattended in that setting raises significant safety concerns. We attempted to work collaboratively with administration to address his incontinence, only to be told that this behavior had only been seen once or twice in the past six years, which was surprising to us given our understanding of dementia-related symptoms. To have a facility accept a resident with full knowledge of their needs, indicate those needs could be managed, and then later discharge him for those same issues was deeply disappointing. The impact is not just logistical--it is personal. Uprooting someone with dementia can lead to confusion, regression, and emotional distress that is difficult to reverse. Families depend on honesty, experience, and consistency when placing a loved one in memory care. That was not our experience.

I do not trust Rebecca Vom Dorp; she seems sweet and accommodating on the surface but has a…read moremalicious, controlling side when she doesn't get her way. For months my siblings and I tried to broach the topic of qualifying my mother for hospice care as she is in the early stages of heart failure. With each conversation Rebecca became increasingly hostile to the idea of hospice support. Eventually we decided to have my mother evaluated for hospice qualification by a third party. My mother qualified for and was enrolled in hospice care. Rebecca took it upon herself to have our mother disqualified!!! She reported the assessing nurse for inappropriate behavior which was an absolute lie, the assessing nurse was completely professional. It was Rebecca who was unprofessional; she had a literal tantrum when we brought in an outside agency for evaluation. Afterwards some of the nurses at Heritage Garden joined Rebecca in this hostility. They literally turn their backs on my sister when she tries to discuss my mother's care. They'd say things like, "you didn't ask our permission" before you had her evaluated. We don't need their permission. Somehow, Rebecca convinced the hospice agency to withdraw their service which absolutely jeopardizes my mother's care. I regret ever placing my mother's care in the hands of Rebecca Vom Dorp and Heritage Gardens and you should run the other direction if you are considering placing your loved one in her care. RUN AWAY! My mother is now safely at a better facility and we are so grateful to be free of the need to interact with Rebecca.

We LOVE having our mother in this beautiful, clean and loving location. The owners, Rebecca and Ted…read moreare experienced care professionals and have created a wonderful warm and safe environment for all the residents! The meals are tasty and perfectly suited to our mother's needs. This is the 4th location mom has been in and we are most grateful to have found the care to be even more than we imagined possible, especially considering that our mother is blind! If you're looking for the Best in Care, ANYWHERE, make sure you visit Rebecca and Ted at Heritage. Merrie.

Treeo Orem is the most outstanding Independent Senior Living Community in Utah!…read moreWhen you walk in there is a feeling of hope, joy & LIFE!! The food is delicious & they offer over 280 fun, engaging & MEANINGFUL activities & big events EVERY MONTH. When I visit Treeo, I visit a warm & loving environment.

The independent living environment and multiple activities to engage residents and include families.read more

The absolute worst place for employees to work. Management does not care about their employees or…read moreeven residents for that matter. They cut hours for employees so they can hoard more money, this puts their residents at a severe risk because the nurses are running around tirelessly and are unable to reach everyone quickly. People could die but Jamestown does not care. I severely hope people stop putting their loved ones at risk and stop giving these owners their money, these owners deserve to get sued as well.

My grandfather's time at Jamestown was so wonderful for him and my entire family. Its a beautiful…read moreclean facility with animals, activities, and quality food. We are forever grateful to the attentive and loving staff.

Overall this place has been the land of dissatisfaction having had my mom in here for over two…read moreyears. The esthetics are nice but underneath that it is poorly managed and the food served to the residents seems like 2 out of 10. That is when the food makes it to your loved one. My mom often misses meals, the food quality is poor and never hot. Her room and her requests are completely neglected every weekend. I have brought these issues to the Director many times only to hear a laundry list of excuses with no action ever taken to fix anything. It is a cash cow with no intention of giving good care unless you feel like constantly contacting them and complaining. Don't expect anything else from this establishment.

Let me tell you, it's a decent place to live. The administration will leave you in tears and enough…read moretrauma to keep a therapist in business. Analia was a racist old bitch

The physical therapy at Stonehenge was just awesome, and very comprehensive for my elderly mother…read more Many of the nurses were caring and awesome too! However, one shower nurse was very unkind to my mother! She made my mother's stay there and her recovery absolutely miserable! My mother was also treated very badly by the facility leadership. So I have mixed feelings about Stonhendge. And like I said, some of the nurses and physical therapists were just absolute angels to my mom. But some of the staff, including an extremely mean nurse, ruined the whole experience for my mother there. I don't understand why extremely cruel people like this nurse become CNA's? There's so many other (less stressful) occupations out there where you don't have to take your bad attitude out on vulnerable elderly people! WHY?

My grandpa was needed to use the bathroom and they took a little to get down there and Took him to…read morethe bathroom and sat him on the toilet and said to pull the cord when he was done and he has a broken leg hip and back and they did NOT put his brace on and they left him in there for about 30-35 minutes just to find him on the ground and they took forever for them to call a ambulance

I'm so thankful to the new management for the care they're providing, the cleanliness of the…read morefacility, the activities (even going to the temple), and the compassionate staff.

If I could give this place negative stars I would. Chris the owner has said so many terrible things…read moreabout my grandmother. My grandma is incontinent wears briefs, he complains about how many times she needs her briefs changed, he has made comments about her weight, the staff purposely ignore her call for help. Out of the blue half her wardrobe came up missing and he blaims her for throwing them away. My grandma can't walk, how can she walk to her closet, grab her clothes, walk them to the garbage? She can't walk!!!!! He is a terrible person. Don't bring your loved ones here, they don't care about the people who are in their care, all they care about is money! Terrible owner = poor work ethic in staff.

Two demented women continually hounded other residents with coddled impunity. They were allowed to…read morebe touchy-feely in your face any time they wanted to be. One was so cunningly manipulative. She refused to accept any sort of instructions, rules, etiquette. She hounded other residents incessantly to get negative attention. Complain about her behavior, and she was rationalized as demented and if you react to her behavior and demand that she leave you alone and stay away from you, you were branded as delusional. That God the worst one passed away recently. I moved out and I will **never** return to Cove Point!

From the owner: Welcome to Cove Point Retirement Center! Our goal is to provide you with a place where you can stay…read moreactive, make new friends, and continue to flourish. We offer a wide variety of residential options to meet the diverse and changing needs of today's seniors. Contact us today for more information!