Dr Cordes has been my doc for 28 years. I moved and have to travel 100+ miles to see her. She is a…read morerare breed in today's practice of assembly line clinics She is kind and compassionate. Very good at doctoring. Often runs late because each person gets the attention they need. Works on health issues until resolution. Refers to specialists when needed. Best rating I can give is she is like the old time family doctor.

From the owner: About the Practice At Wild Rose Medical Clinic in Eugene,…read moreOregon, Kathleen Cordes, MD, and her entire team partner with their patients to help them reach their health and wellness goals. With expertise ranging from minimally invasive surgery to mental health treatment, Dr. Cordes and her staff can help a wide variety of patients on their way to their healthiest, most balanced lives.  After graduating magna cum laude with a Bachelor of Arts in biology and a minor in chemistry at Concordia College in Moorhead, Minnesota, Dr. Cordes earned her Medical Degree at the Mayo Clinic Alix School of Medicine in Rochester, Minnesota. She then completed a residency in family practice at the Southern Illinois University School of Medicine in Springfield, where she served as chief resident. Next, she completed a fellowship in cardiology at the Prairie Heart Institute, also in Springfield. Today, she's certified by the American Board of Family Medicine.  As a board-certified family physician, Dr. Cordes provides top-tier care in the areas most patients expect. She offers annual physical exams and treatment for chronic issues such as diabetes and hypertension. She even offers minimally invasive surgical procedures from the convenience of her office.  But she doesn't stop there. She works with her dedicated team to help patients toward not just their physical health goals, but their mental health and cosmetic goals, too. Dr...

Med pusher on my first virtual appointment. No conversation at all. "You should clean up your…read morediet" before even asking me about my diet.

Looking for great doctor? You found him. Now make an appointment…read more The staff is great too. They will bend over backward to get and keep you in good shape.

Hard to work with office and doctor "meet and greet." A lot of "attitude" in their office staff as…read morewell as the doctor, who basically threatened me an ultimatum of a "condition" (which was never formally diagnosed, my care is complicated) and didn't bother with my real conditions that needed to be addressed and treated. Rather than listening to me and taking time to find out about my care, he basically said; "If you fight me on this, I will refuse to be your doctor." I used to work for doctor's offices, just really bad bedside and worse front office who won't do their own work but ask patients to basically self serve their paperwork. This was not an established doctor I was seeing, or an agreement to do anything other than to "meet and greet", that's what it means: to decide if I want him as a doctor. The next day, and one of the reasons to see the doctor was K their office called with this: "Oh we just found out you have insurance, you'll have to have a wellness visit." I asked her to call later because I have a fever. "No, she insisted to schedule right now, and after all they weren't demanding i come in "today". Wow. No how are you, no do you need to go to urgent care or hospital, absolutely NO awareness of patient empathy. Again, having worked in the front offices, there are ways to address patients and work with them rather than shaming them, and demanding appointments because they "all of a sudden found out we had insurance." The focus should be on the patient, not the financial outlay for insurance purpose.

I had an appointment with my doctor scheduled to renew a prescription. I've always seen her at the…read moreuniversity district office so I went there, when I went to see what floor she was on I was told she was at the river road location. I was never notified of this change. I tried calling to let them know I'd be 10 minutes late but was on hold the whole drive over. By the time I got there I was told I couldn't be seen and needed to reschedule (even though my appointment was scheduled to give me 40 minutes of care, so I should have still had 30 minutes of their time.) I immediately called and switched providers.

I can't describe here how much I appreciate this doctor and everything she brings to the table…read more Even though I have insurance. I still pay a monthly membership fee to her because I'm able to go to her with anything that comes up by email with some photos or description and she helps me. Best of all, she's always right!

The office staff is helpful and prompt. I have several issues being looked at all at once. My first…read moreappointment with Dr Rizvi was difficult, but could be attributed to pain. Just had a follow up and I appreciated the fact that she acknowledges the emotional frustration and not getting answers right away. I like that she's willing to explore the culprit of my symptoms.

This doctor substantially failed to provide the services I sought, was promised and paid for. She…read moreabruptly ceased all communication and has left me with no clear or reliable benefit for the money I paid her. In early June 2023 I had my first appointment with Dr. Otterstrom. She drew blood to conduct an in-depth analysis of what might be causing symptoms I hoped to correct. When we reviewed the blood results, she promised to follow-up by sending me three things that would explain how to interpret the results and effectively use the supplements I was taking. (She also sold me supplements.) She never has sent me the promised information to understand to test results, nor has she ever responded to me to explain why she abruptly ceased communicating with me. I sent her several more email reminders. I also called and stopped by her office to confirm that she was still working there. Both times, office staff assured me that they were texting her my requests and concerns.

I have had many issues bothering me. Dr Otterstrom was able to fix a hip/back alignment problem…read morethat had plagued me for over 30 years, in addition to helping me cope with adrenal fatigue and cortisol issues as well as menopausal issues. She literally gave me my life back. I cannot thank her enough for that. Doesn't matter if your insurance will cover or not, what is truly feeling well worth to you? I think she's awesome.

This place does NOT show any loyalty or even a sense of compassion to it's patients/customers. I…read morehave been going to a particular doctor for at least 25 years (who joined with this facility and is now retired, recently hired a new NP in her place.) I had no idea my insurance failed to pay for a particular visit, and shortly after that visit my dad's health begn to fail and he subsequently died. Within 2 months of insurance denial to the office/accounting sent me to collections and TERMINATED me as a patient. I didn't even know I owed anything! I hadn't spoken with anyone. They said they tried to call. When l explained the situation, they had no regard or understanding for extenuating life curcumstances. I had Never had a problem with payments/insurance for 25 years!! Hard-nosed people do not belong in the care industry. Bad place.

Charged me $64 for an "alcohol screening" and a "depression screening", both of which consisted of…read moreme checking "I don't drink" and "I'm not depressed" on their new patient questionnaire. Neither were discussed at all in the actual checkup. When I refused to pay for that, they sent it to collections. If a doctor's office can be a scam, this is it. Avoid at all costs unless you want to be charged for the oxygen you breathe in the waiting room.

I would give ZERO stars, if possible. Dr. Jane Neary was my doctor at McKenzie Family Practice for…read morea couple of years, and she is the absolute WORST! I've seen some bad doctors throughout my life, but I have yet to meet anyone who has the level of disrespect, apathy, incompetence, and laziness as Neary does. She should not be allowed to even "practice" medicine. She misdiagnosed me at least twice (can't even properly identify rosacea). If she couldn't find what was causing a health issue, she wouldn't look into it any further. She would just shrug her shoulders. She clearly does no research, doesn't keep up on current medicine, and doesn't ask her colleagues for their professional medical opinion. Basically, she wants you out of her office as soon as possible. The last straw for me was when I made an appointment with her, asking for help because I had lost a lot of weight due to a very stressful, traumatic life experience. I basically wanted to get some labs done to ensure that my health was still in relatively good condition, find a healthy way to gain the weight back, and I also explained to her what I had been going through. She immediately tried pushing anti-depressants on me... Just a band-aid to the issue (for which I was seeing a psychologist to work through). I have tried 4 different anti-depressants in the past, only to find that they made everything worse, including my health. I respectfully relayed this information to Neary, and she was instantly angry that I didn't want to take the anti-depressants. I told her how sick they made me, and she said in a very cold, unprofessional, and disrespectful manner, "Well you look sick already!". After that appointment, I was rightfully upset by what had happened. My doctor was supposed to be my advocate, not a mean jerk. I am better at writing what's on my mind than speaking it, so I wanted to calmly collect my thoughts and politely relay them to her. I let her know that I felt disrespected during the appointment and that I need to be able to openly communicate with my physician in a respectful, safe, and compassionate environment. After that, she immediately dismissed me from her practice without any advance notice. She knew I was in the middle of seeking treatment, but rather than apologize for her incredibly unprofessional behavior or make the situation right, she left me out on my own with no primary care physician. She also made a point to accuse me of having an eating disorder when she knew damn well that I do not and never have had one... Especially since part of the reason I made the appointment in the first place was to ask about a going to nutritionist so that I could put weight back on in a healthy way. I've never been so insulted by a so-called "medical professional". Stay far, far away from Neary. She is an absolutely awful person and negligent "doctor".

Dr Neary is a compassionate physician who encourages patients' communication and engenders trust…read more She's calm in demeanor, which makes a huge difference to a patient who's upset and/or frightened. When there's a true crisis, Dr Neary goes far out of her way to assist a patient, spending a great deal of her time in relieving the patient's mental anguish as well as the physical symptoms. Her assistant, Leah, is a knowledgeable, personable gem of a human being, too.

This doctor was one of the worst doctors I've ever seen in my life. She has no empathy, and…read morepresents as a superior. She never helped me with anything or gave me any good advice which I needed from a real doctor. Her knowledge is quite limited regarding healthy living, nutrition, lifestyle, culture. When I did have a problem, she lied outright, saying she could take care of it "easy Peezy" only to put me off and eventually refer me to a specialist who no longer works in this town, which caused a a delay of months. Her only response was that I could go to ER if I chose. I am surprised that she is still working after reading several reviews dating back over five years. All the reviews I read were bad, the same as mine. Buyer beware and keep looking.

Valley Med has disorganized and rude staff. The healthcare providers don't seem interested in…read morehealthcare. It seems they are mostly interested in being a spa.