Great selection, great costumer service , free beer when shopping. Highly recommend this store …read more Matt did a great job helping me out to find what I was looking for .

Great clothes and staff. It is nice to have an upper end men's store. Free beer a nice touch.read more

They sell a 100% organic cotton trouser. This is exactly what I was looking for in a new outdoor…read morestore in the Bend area. In addition they also offer free tailoring as well as repairs throughout the life of your product. Another wonderful option for a serious outdoorsman who doesn't have the time to learn to darn socks or patch gear. The staff is knowledgeable and interested in finding the right solution for your needs. I felt like my purchase experience here was quick and easy to navigate.

We visited this store on Sunday, July 20, 2025. Overall, the store itself is great--offering a nice…read moreselection for both men and women. My husband picked up a colorful pair of Hokas, and I bought some wool hiking socks that were marked 20% off. Based on inventory and product variety alone, I'd give this place 5 stars. Unfortunately, the customer service didn't match the quality of the merchandise. I'm giving this 3 stars because the two employees we interacted with came across as... fake friendly? Not sure if that's a real term, but that's how it felt. At checkout, the man helping us ran into issues with the receipt printer. It wasn't printing correctly, so he asked if we wanted a receipt. My husband said no, he wasn't concerned. As we walked out, I did a quick mental tally and realized we didn't seem to get the 20% discount on the socks. We were still near the entrance, so we turned around but he wasn't there so we asked the woman employee to help us. I explained that we didn't have a receipt because their printer wasn't working properly, but it should be the last transaction in their system. I also mentioned that there might be something in the trash can, but it didn't print correctly, per what her colleague said. Instead of being helpful in a nice way, she replied with a snippy, "Well, I thought you said there's no receipt." That tone rubbed me the wrong way. If I were in her shoes, I would've at least apologized for the missed discount and tried to help resolve the issue, rather than getting defensive. The socks had large 20% off stickers, so it was clearly a pricing oversight. We're talking about an $8 difference--not the end of the world, but it's the principle and how the situation was handled. I think she did not like that I bothered her with such thing. As the saying goes, people won't always remember what you said, but they'll remember how you made them feel. And honestly, the whole vibe just felt snooty. If my husband didn't need to try on the shoes, I don't think we'd have received any help at all. I don't plan on coming back to this specific store. Maybe it's just a Bend, OR thing and this is how they act at that place--who knows.

A beautiful store with a great lay out that's easy on the eyes and senses…read more Got a lovely graphic tee and unique button up for 70 dollars all in. You can tell it's well curated and that the items are solid quality. Definitely worth a visit.

Ezra and his staff are rad! They are very knowledgeable and have a great selection of vintage…read moreclothing and apparel at an unbeatable price! Definitely check them out, you won't be disappointed.

Super kind staff and wonderful owner! They also have great merchandise and the store is neatly put…read moretogether. One of my favorite places to shop in Bend!

1st of all you have to be a small size to be able to buy cloth there. Each times I am in that area…read moreI do try to give them a chance and each time I am met with entitled staff who are not very knowledgeable (tried to tell me that I would fit in a size 6 when I told them I was a 10...) Do better!

Jules the dog enticed me deeper into this adorable boutique but Sales Associate Nicole's charm and…read moreamazing personality kept me there! Nicole thank you for being me local guide! Such a wonderful shop with beautiful items. The leather jackets were especially attractive! Thank you for warming me up with these fun pants! They are so warm and cozy on this chilly day! Be sure to check out the fun napkins when you pop in! Love their sense of humor!

I live in Bend and had not wandered in to Desperado till today and LOVE IT!!…read moreGreat store, lovely owner and staff. Clothing for multi generations, super, super cute selection of modern PNW wear. I'll be back!!!

The brief report: Do yourself a favor and be sure to visit this gem while in Bend…read more The details: While wondering around downtown Bend early in the morning, I came across this store. There were really adorable items on display in the window for lovers of the outdoors: shirts, water bottles, books, etc. The items stood out from what I typically find in my current town of Denver and was unlike anything I had seen along the way. I knew I needed to come back when they opened for the day to snag a tank I saw plus check out what else they might have. Returning to that store was one of the best choices I made while in Bend! There are so many amazing items in this store. Clothing, art, jewelry, leather passport holders, dog bandanas - you name it and they probably have some way for you to honor your love of the outdoors or to gift to the outdoor lover in your life! While there, we chatted with Chris who truly made us feel like long lost friends. Chris is the real reason to visit; he is so personable and made our visit tonthe store a real experience. Thank you Chris for becoming our first friend in Bend, spoiling Gemma, and adding bundles of glitter to our adventures. Looking forward to returning!

Fun store, our second time here. This time we were offered a cider or beer sample while we enjoyed…read moreour shopping. Well crafted items and always something for us or gifts. Definitely check them out and they are dog friendly so bring your pup. Checkout the upstairs too

Lovely store! Very helpful and friendly customer service! Quality, and really beautiful pieces!read more

Love this store! Welcoming and Helpful in Every Way! The selection is great in both the women's…read moreand men's clothing. They even carry Sam Edelman Shoes.

Staff were great. Very friendly! Totally fit the brand because of how much they clearly care to…read moreget you in the right suit and make sure you look great! They also saved me some cash!

The staff were very helpful and the selection of blazers shirts and slacks was great!read more

Attended the Spring Beauty & Fragrance Gala yesterday 12-5 were the hours advertised in advance. We…read morebrought our tickets last week in Great Anticipation! A Gala in Bend! Um. Well. Dearly me. The Gala consisted of a DJ , a raffle, and about 48 dollars worth of Costco: cookies, crackers, pre-cut cheese, pre-cut pineapple and whole strawberries. No goody bag full of samples, no fragrance reps handing out samples. No glasses or champagne or plates of fresh shrimp. No Amazing Deals of combination sets of product offered at super prices.... For the first time in years I missed Seattle. Seattle, with its luscious event, spanning a significant portion of the floor, dotted with helpful, eager reps quick to proffer a lipstick sample, a perfume miniature... We were met with some store employee wearing what could only be described as an aging stewardesses dress, all orange, shouting over the DJ, "All I need is your name and number!', referring to the raffle tickets available for all... not just those who had tickets in advance. Apparently, this 'Gala' amounted to no more than a 15% off fragrance and beauty. For anyone passing through. We think the staff here at this Macy's misses the point. Especially distrustful employee at the Sunglass Hut here, more concerned with the whereabouts of certain pairs of sunglasses, we later realized that she was concerned we were lifting them? , firing questions at her colleague (before assisting us with procuring the product we were asking for), 'Where are the round ones?! Did you move the others?! Where did you put those other ones?!' Good God. This female employee was so concerned we were there to steal, even though we wore the VIP wrist bands (yeah, ha ha.). Later, we realized she was peering into our shopping bags AFTER we bought two pairs of sunglasses from her... sheesh. This store location does not represent the brand. Abysmal service from store clerk at one register, excellent customer service from Customer Service representative at another. At one register, we spent $278, this is how our purchases were packaged and handed to us.

I had the best experience at Macy's with Susan and the manager. They were both so helpful, kind,…read moreand went above and beyond in customer service. I was checking out at closing and then there was a technology glitch that caused the transaction to take longer than expected, but they remained patient and friendly and even helped me get things to the car. I am definitely going back.

This place has only improved for the better. Last time I was in this store was probably around 2011…read moreor so? And as others have said, the staff were on the overly sales-y side. But this time that definitely wasn't the case. I came in to return a BUNCH of clothes that I had returned online. I believe it was Colton and Jasmine who were helping (with Jasmine being the main one who was getting everything taken care of). This literally took her almost 3 hours (yes... there was a LOT to return, haha). But she was so cool about it. She NEVER made me feel bad for returning all this stuff and instead, was thankful for me being so patient and apologetic that it was taking so long. The fault was w/ the system not playing nice because i was returning so much. So while I was waiting I was able to get educated on some things about Buckle which I didn't know and thought was really cool. First, any jeans you purchase from them can be hemmed for free! They have someone who comes in once/week (Wed eve i believe) and she takes care of everything. So you can come in anytime during the week and they will pin your jeans where you want them and then you can pick them up later after they've been hemmed. They recommended first washing the jeans after you buy them. That way they've done any of that first shrinking they'll do so you can get a more accurate fit. I actually didn't know they did this and was thinking I was going to need to order a size 34 length and have to pay to have it hemmed because I prefer something more like a 33 (which they don't carry). Second, you can get any style of jean you want in any of the washes they carry. So if I like one of the darker washes, and they don't have that style in your size, then you can request it and they'll get it for you. Finally, they have these 'jean' charts at the back of the store (for both the men and women) so you can get an idea how the different styles might fit. Then as I mentioned earlier, you can get any style in any wash you like. But the chart can be a helpful way to figure out which styles you might like to try first. So overall, highly recommend this Buckle location. Especially for anyone looking for a pair of jeans. They're customer service is truly 5 star. When they determined they wouldn't be able to return all the items in store (again, b/c of their system), they offered to send in everything themselves. They also paid for for it to get 2-day shipping so I'd get my refund sooner than later. And sure enough, w/in a couple days the refund came through. Basically they totally took care of me and saved me a bunch of time. So if you think you might like the style of clothes they offer, I'd highly recommend a visit. And for anyone shopping for jeans, I'd absolutely put them at the top of your list! :D

Emma was amazing at getting me in and out with my requests and time limitations and the manager was…read moreoutstanding in going above and beyond! Thank you!!!