I purchased my 2019 Highlander Hybrid in December 2021. It showed MPG of 27.9. Each time that I…read moretook it to the dealership for service, it was returned to me with a lower MPG. When it dropped to 23, I asked the service person why. I was told that it depends on the driver. I am the only driver! I recently began taking it to Master Tech. They are friendly & professional. AND when I picked up my vehicle, lo & behold, the MPG is again at 27. Highly recommended!!

When you make an "appointment" here, that's not really when your car is getting serviced. They…read moreshould clarify that with an appointment you are dropping off your car and they will get to it when the "appointments" before you are done. They have a shuttle service to take you home while you wait and I'd suggest they tell you that when you make an appointment. I had an appointment at 10, it's 12:30 and they haven't even looked at my car yet. At 1:00 I had my estimate of work needed. I had to make a return appointment. They are very nice and explain things to you.

Jorge was great! Super professional, quick and easy. Soooo much better than taking it to a shop…read more 100% will be calling Jorge again.

Great service Great communication…read moreGood price Quick service Had throddle body issues and he was quick to remove and replace the part. Definitely will come to them again for any future car issues

As a senior I have 44 years of automotive care experience. I whole-heartedly recommend Orchards…read moreAutomotive as the all around best experience I have ever encountered! Outstanding staff who truly cared about my car and my concerns. They took time to carefully listen and they have great communication skill and business communication practices. The staff are polite and respectful. I appreciate that they have never tried to "find" additional unrelated work, or to inflate the bill. Their pricing is competitive and fair. On top of everything, they stand behind their work. What a refreshing surprise!

Well, I have used them in the past all the time. They are close and didn't really have an issue…read more Then I kept having radiator problems. Took it across the street and they told me that the brand new radiator hoses that failed because Orchards screwed up. Then when I sold my car, the guy who bought it called me to tell me that I did not have a newer timing belt, which Orchards had said I needed and I paid for with some other things. Quit going there because things were adding up to not good. I had an emergency and needed a transmission pan. Over the weekend while they had my car, rats or mice destroyed stuff in my car and started to eat through area where my accelerator is. My first aid kits were eaten up, a nice basket I had my dog stuff in. Unbelievable. The work was fine I mean it was a transmission pan but the rodent issue was disgusting!

Run! Run! This guy is a big rip off. I took my car to him after it was diagnosed at another shop…read morebecause he specializes in Honda. I told him I wanted the air conditioner unit replaced and a new serpentine belt. He called with a price and I authorized it and when I went to pay I discovered he added 600.00 for diagonistic. He never told me about this charge when I dropped my car off. I should have got it in writing before I let him work on it I am an elderly women and he saw me coming and took advantage. I offered to split the difference with him but he refused. Lesson learned Watch out for this guy. I asked him to check out the dash that was not working he didn't even look up the codes and told me to take it to a dealership. I wished I had done it from the start. 600.00 is a lot of money for a senior on social security.Shame on this business

Munson's independent Auto It actually pains me to write this…read morereview because I've been a customer for over two decades and have had really great service. However, that has all changed. I will never bring another car back to this place and they will not get one more dollar. We brought our pilot in for a parasitic draw. We literally left that on a note for them to check out. They said they tested everything (battery/alternator). I said did you drive it around? turn it on turn it off, etc. they said yes they even kept it overnight tested in the morning and they said everything came back good. I showed up just before they closed at 4 o'clock and had my son drive the car 3.5 miles to the rental car place (straight down 4th plain) because we were dropping off a rental car only to have the car (pilot) die right there in the parking lot and not even being able to be jumped. This was extremely frustrating, especially after I told them that there was an issue so basically from what I gather all they did was charge the battery which I did at home and it was able to start one time. I don't think they did any relevant/ or proper testing on the car which I basically just burned up $100. That's fine living and learning I guess. What's very frustrating is trying to find a good honest shop that does good quality work and like I said we have brought all of our cars there going all the way back to the early 2000s And even before that so they have lost me as a lifetime customer and I would recommend if you have any electrical issues to not have the shop do it unless you want to be stranded and have your car towed to another place that can figure it out. There was no communication there was no Customer service... Not even a call that would apologize or willing to take care of the issue after they said that they had tried to fix it unfortunately, Munson's is no longer a top shop. Don't go here...

I'm so glad I found Jim at B&L Car Care. I knew exactly what needed to be done to our Acura MDX…read more We had stripped the high pressure hose to steering rack connection when trying to replace it ourselves. We realized we needed a real mechanic to take over and replace the line and the steering rack. Other places had given us higher prices and much longer lead times to get the work done but Jim gave us a very reasonable quate and was able to juggle some things around to get it done by when we need it. I won't hesitate to bring my vehicles back and recommend this shop to others!

Amazing mechanic and reasonably priced. Definitely found our mechanic and will be coming back for…read moreany car issues and maintenance. Thank you!

I have used Casey's multiple times in the past and they have always has been great…read more I have my car in there now for the Serpentine Belt, and the Rear brakes. There was miscommunication on both sides (mine and theirs), and when I brought it up, they corrected it well beyond what I expected. They really took care of me when they didn't have to. I am beyond happy with their service and how they treat their customers and the repair work done, and will be going back there for all my repair needs.

I had a great experience at Casey's. The people are courteous and knowledgeable (Hi Felicia), and…read moreexplained what they suggested I have done, and didn't give me a hard time or try to upsell me when I declined some of their suggested repairs. They printed out information on a procedure they recommended so I could study it in detail. The car's performance has improved noticeably, and they provided an Uber free of charge both ways, saving me having to sit and wait at the shop all day. They are not the cheapest option out there, and price is definitely a consideration for me. Still, I feel I received excellent value for money and am glad to have this task finished so professionally. I will be back for the next repair. If it matters, I'm driving a 2009 BMW 128i (they don't even make it anymore), six-speed stick, which I love and intend to keep on its wheels . . . forever.

Working with Gabe is great. Quality work, he's a clear communicator, sets, proper expectations with…read morefair and honest pricing. I would highly recommend using him and plan to call him again in the future.

Gabe responded quickly to my request to replace the engine air sensor in my Toyota Prius -- with a…read morevery fair bid for the job, and said he could do it today (Saturday). When I agreed to his price he showed up at the promised time and efficiently completed the job. Payment via Zelle was quick and easy. Gabe is a conscientious and knowledgeable auto mechanic. I recommend him highly and would definitely hire him again.

Had Bergman's replace an engine. Took weeks longer than quoted. Paid extra to have fuel injectors…read moreserviced based on Steve's recommendation. Obviously this was not a low cost repair. Told a friend of mine where I had the work done and he went over to get a quote on an a.c. Compressor for his call. He said they were very rude and inpatient, so he just left. 3 months after my engine replacement and an injector went out! Don't think the even had them serviced! This place might be fine for small jobs, but I wouldn't recommend them for anything too sophisticated.

Very fair prices. Good customer service. The work is always done correctly. The car is done as…read moresoon as possible. Great customer service. They communicate everything that is going on with the car. I recommend them to everyone.