I recently was in Vancouver from Seattle and had part of my coolant system break and was stranded…read moreon the freeway. As my car motor cooled down I looked at mechanic shops with great ratings and found Primo Auto Care. Fortunately for me they are open on Saturday. I called them and they told me they would take a look if I could come over to their shop. I put all the water in my car into the radiator and drove to their shop. From the moment I walked through their doors, it was evident that this establishment takes customer service and automotive expertise to a whole new level. First and foremost, the staff at Primo Auto Care deserves immense praise for their professionalism, knowledge, and genuine concern for my vehicle's well-being. The moment I explained the issues they started to inspect my vehicle to understand the situation. Their expertise and attention to detail immediately put me at ease, knowing that my vehicle was in capable hands. A "T" connector had broken and needed to be replaced. Unfortunately for me this was a special-order part that was unavailable in the Portland area, The Primo team called over 15 parts suppliers including 3 dealerships. The earliest the part would be in would be the following Wednesday. They gave me the option to use a nonstandard part that would get me back to Seattle but I would need to get the manufacturers part when I got home. The team at Primo Auto Care not only fixed the problems with my car but went above and beyond in thoroughly inspecting it to identify any potential issues. They resolved the issue and I greatly appreciated their transparency and the fact that there were no hidden surprises when it came to the final bill. The quality of work done at Primo Auto Care is outstanding. When I returned to Seattle I took my car the dealership to have the factory part installed. The mechanic and the Mercedes Benz dealership commented on the great quality of work done in the temporary fix. Another aspect that deserves mention is the cleanliness of their shop. The waiting area was comfortable, tidy, and well-maintained. It was evident that Primo Auto Care takes great pride in maintaining a clean and professional workspace, which only further reassured me of their commitment to excellence. Lastly, the pricing at Primo Auto Care was fair and competitive, especially considering the top-notch service they provided. They value their customers by offering honest and reasonable rates without compromising on the quality of their workmanship. My experience with Primo Auto Care was truly exceptional. From their knowledgeable and skilled technicians to their outstanding customer service, they have set the bar incredibly high for auto repair shops. Way to go Primo Auto Care! The guy from Seattle the broken Mercedes.

These guys were good to me, I've been a few times. They were…read morepretty quick, esp considering their workload. I recommended them to friends and colleagues. I appreciate the business!

I purchased my 2019 Highlander Hybrid in December 2021. It showed MPG of 27.9. Each time that I…read moretook it to the dealership for service, it was returned to me with a lower MPG. When it dropped to 23, I asked the service person why. I was told that it depends on the driver. I am the only driver! I recently began taking it to Master Tech. They are friendly & professional. AND when I picked up my vehicle, lo & behold, the MPG is again at 27. Highly recommended!!

When you make an "appointment" here, that's not really when your car is getting serviced. They…read moreshould clarify that with an appointment you are dropping off your car and they will get to it when the "appointments" before you are done. They have a shuttle service to take you home while you wait and I'd suggest they tell you that when you make an appointment. I had an appointment at 10, it's 12:30 and they haven't even looked at my car yet. At 1:00 I had my estimate of work needed. I had to make a return appointment. They are very nice and explain things to you.

Quick and friendly. I discovered a broken window on Sunday morning. I called and he came the next…read moremorning to fix the window. Job well done on the next day.

I am very pleased with the courteous and professional service Chris provided today. He was…read moreefficient, delivered excellent quality work, and was completely transparent about costs. I also appreciated how clearly he explained the differences between the glass options so I could make an informed decision. Thank you for the outstanding service -- I would highly recommend him.

Paul was the first to respond when I sent out a Yelp message requesting a bid for a dent in my car…read moreon a Saturday morning. Not only was he the first to send an estimate (on the weekend); Paul also gave me the lowest quote! He did a fine job fixing the large dent on my car's door, along with some small dents he found as well. He fixed the minor dents for a small additional charge. If I need minor paintless dent repairs again I'll be reaching out to Paul! Also, he drives to you, which is a bonus!

Paul was able to fix all dents, and did an excellent job! His talent for removing the dents well…read moreexceeded my expectations! The work he did was on my classic car, and the cost of the work he did was more than worth it! I highly recommend his service.

Very fair prices. Good customer service. The work is always done correctly. The car is done as…read moresoon as possible. Great customer service. They communicate everything that is going on with the car. I recommend them to everyone.

Had Bergman's replace an engine. Took weeks longer than quoted. Paid extra to have fuel injectors…read moreserviced based on Steve's recommendation. Obviously this was not a low cost repair. Told a friend of mine where I had the work done and he went over to get a quote on an a.c. Compressor for his call. He said they were very rude and inpatient, so he just left. 3 months after my engine replacement and an injector went out! Don't think the even had them serviced! This place might be fine for small jobs, but I wouldn't recommend them for anything too sophisticated.

I stopped by O'Reilly Auto Parts to buy screws for my license plate, something I had never done…read morebefore and had absolutely no idea how to do. I walked in with my car's make, model, and year and hoped for the best. Tomas helped me right away and was amazing. He was patient, thorough, and honestly felt like my personal shopper for car parts. We went back and forth a couple of times testing different screws, and I was so grateful to have someone who actually knew what they were doing instead of me guessing on my own. We found the right ones, the service was great, and the whole experience was way better than I ever expected for a quick car part run. Friendly, helpful, and stress free. Highly recommend.

O'Reilly auto parts was never my first choice, but after I went to this place in particular I…read moredefinitely change my mind. The employers were super friendly and knew what they were doing, got all the parts that I need that same day. I will definitely be back

After countless frustrating experiences with other mechanics who only pretended to fix our cars,…read moreleaving us stranded and needing to return week after week, finding JP Car Service has been a blessing. We've sent three cars to JP's--a Mitsubishi Endeavor, a Ford Mustang, and a Buick Rendezvous--and each time, they've provided exceptional service. JP's is different--they genuinely care about their work and their customers. They don't just say they'll fix your car; they actually do it, and they stand by their work with honesty and integrity. They take the time to explain warranties and always honor them, something that was completely foreign to us with previous mechanics. We once had to file a report with the BBB against another dealership because of the awful service, but with JP's, we've never had to worry about that. They've earned our trust and respect by consistently delivering quality service with kindness and professionalism. JP Car Service has been a lifeline for our family, and I can't recommend them enough. Después de innumerables experiencias frustrantes con otros mecánicos que solo fingían arreglar nuestros autos, dejándonos varados y teniendo que regresar semana tras semana, encontrar JP Car Service ha sido una bendición. Hemos llevado tres autos a JP's: un Mitsubishi Endeavor, un Ford Mustang y un Buick Rendezvous, y cada vez, han brindado un servicio excepcional. JP's es diferente: realmente les importa su trabajo y sus clientes. No solo dicen que van a arreglar tu auto; lo hacen de verdad y respaldan su trabajo con honestidad e integridad. Se toman el tiempo de explicar las garantías y siempre las respetan, algo que era completamente desconocido para nosotros con mecánicos anteriores. Una vez tuvimos que presentar un informe ante el BBB contra otro concesionario debido al terrible servicio, pero con JP's, nunca hemos tenido que preocuparnos por eso. Se han ganado nuestra confianza y respeto al ofrecer consistentemente un servicio de calidad con amabilidad y profesionalismo. JP Car Service ha sido un salvavidas para nuestra familia, y no puedo recomendarlos lo suficiente.

Needed a drive belt and Pulley, Nissan wanted $490.00 and couldn't work on until 1 1/2 weeks, took…read moreto JP and was 1/4 of Nissian s quote and could have ready same day, Very friendly unlike Nissan, second time taking my car here and always so Happy with their service , I dont really write reviews but this place deserves a big My Husband needed the car right away due to having open heart surgery and needs to get to his Dr. Appointments a JP made it happen. Thank you

Great experience. First time buyer from an auto dealer. I love the car i bought and they didn't try…read moreto sell me anything. Its the type of place you go when you know your ready to buy what you want. Well it was for me. Very home like and inviting. Spectacular staff and a great deal on the car i bought too. I highly recommend Dunn Deal Auto.

These people know their cars and sell them for a great price…read more They stand behind and beside their cars. No pressure, only great deals. I highly recommend this businesss and have to my family and friends

Out of state customer (Idaho) that was in between a rock and a hard place. I had arranged for a…read moreclassic pickup truck to be transported from Washington to Idaho, was possibly damaged by the carrier. Joe came to my rescue and had one of his professional team members visit the transporter's lot and evaluate my disabled trucks issues. What a team, very professional and prompt service, literally put a tear in this old marine and long-ago retired fire captain eyes. Thank you, team Glory Days, you're A plus in my book, nice to know true professionals exist out there with a heart.

Car runs perfectly now! Appreciate the work that was done. Picked up the parts for them then they…read morewent to work and made my classic Mustang purr. Thank you!

I selected alpine body shop because of the excellent reviews on yelp and carwise. They're the best…read morereviewed body shop in my area of Vancouver, Washington. Everyone at the body shop has been friendly, communicative, and professional. The people who work there seem terrific and I don't have anything negative to say about the actual interactions I've had with the shop. The damage happened over the December holidays, so I didn't expect them to be completed particularly fast, as delivery of parts over the holidays is expected to be spotty. However, the estimated date of completion has been pushed back for the third time, and is approaching 5 full weeks now - it is nearly the end of January. The first estimated completion date they gave me was two weeks ago. It's now been pushed back over 2 weeks because their parts deliveries for my Prius have been incorrect or missing important pieces. I can't blame the shop, but their parts vendors are clearly not dependable and I feel that by the time a shop gives you a third estimated date of completion, it should be correct. While I'm not unhappy with the actual service they have been providing, this experience overall has been miserable due to delays. I have had to continually renew my rental car to accommodate this extra time. In short, alpine has a great, accommodating staff at their body shop. Unfortunately, they apparently have incompetent vendors for their parts that have soured the entire experience. That said, the work they did was perfect once it was all in place, and everyone there is so friendly and honest, so I can't give it less than 3 stars. I will gladly give them another chance when I can plan for not having my car, as opposed to right after an accident.

Excellent job and done in a timely way. Prices seemed reasonable…read more I would recommend them