As soon as I walked in the front door, my breath was taken away. It is absolutely beautiful inside…read more The main doors open into an atrium. It is all trimmed in wood. They were in the process of redoing the floors, again, with wood. Most of the residents are in the dining room. Serving staff brought them menus from which they could choose what they would like to have for their meal. Very impressive. Lots of areas for them to do different activities. There was a coffee kiosk. Exercise equipment. The staff was very friendly and very attentive. I don't see where you can go wrong having one of your loved ones reside in this beautiful facility.

This is one of the worst facilities I have ever been in. The building is beautiful but the people…read moreare not! The staff does not communicate with each other or the residents.. The residents have a call pendant that they press when they need assistance. It takes the staff at least a half of an hour to respond, sometimes longer. Their staff is constantly changing. At times they are so short handed that their employees are working double shifts which is quite often. At times they have been so short staffed that they have to get their help from a temp agency. The lady working in the business office seems to be obsessed with how much money the potential resident may have.

Having looked around at 8 different assisted living communities, the Madison in Clermont became our…read moretop choice for Mom. The senior staff and excellent, although dealing with staffing issues like all such facilities these days. The activities program is top notch... and not intimidating. The food is great, with special surprise every so often.

We regret choosing Madison at Clermont for our loved one. The place is a revolving door of staff -…read moreno one seems to stay for more than a few months. In under a year, there have been 4 Executive Directors at Madison at Clermont! The staff is continually unresponsive and does not keep family informed about their loved ones. Madison is poorly run facility, charging exorbitant fees.

Other than the location, you can do better. Promised maintenance never gets completed and…read morecomplaints to the manager receive ridiculous excuses. They treat everyone equally as bad. Gates are continually broken and the park drainage system does not function properly. The Blair Company does not care either.all they do is refer you back to the manager, and all he does is make up excuses that are blatantly stupid. Yearly raises are milked out of the senior population with more and more of the residents being forced to sell and seek more favorable arrangements. Their sales practices leave a lot to be desired too.

From the owner: Hyde Park Village is a 55+ manufactured home community in Winter Garden, FL, providing resort-style…read moreamenities for active adults. Residents can enjoy a heated swimming pool, hot tub, fitness center, and clubhouse. While no golf courses are on-site, the community is golf cart-friendly, offering easy access to Downtown Winter Garden. The move-in ready, modern single-family homes are ideally located near the West Orange Trail, perfect for outdoor walks and staying active. Hyde Park is also a great base to explore Downtown Winter Garden or visit major attractions like Universal Studios and Walt Disney World in nearby Orlando, FL.

Y'all dis place is so nice especially the memory care unit they are so so nice their nice food and…read moredecor is super nice also they two bird Lucy and Dessie I apologize if I spelled the other birds name wrong 5 STAR also the restaurant there is awesome

Many WONDERFUL STAFF (& Residents!!) , however... NO…read moreRESPECT by Administration & "Health Care Services" for the DANGERS of Fragrance (& other) CHEMICAL EXPOSURES at "The Windsor"‼ The "new" generation of health care providers Do NOT have the CONFIDENCE to stand up and say, "No, This IS a HEALTH CARE ISSUE" because they are so AFRAID of OFFENDING the Users, some of whom ARE the nurses and other health care providers!! I Live in an Assisted Living Facility (ALF) in Kissimmee, FL. In a meeting this past Wednesday, I addressed the Resident Council Meeting (RCM) concerning FUMES coming down my corridor from KITCHEN-Cleaning Products (Chemicals!) after the evening meal. I was criticized by the "Executive Director"for bringing it up in a group meeting, which IS the APPROPRIATE PLATFORM for addressing RESIDENT Issues!This is the 3rd time in about 3-4 months, and it is a problem that affects ALL residents on that 2nd floor wing. Both the Director AND Assistant Director of "Health Services"were there, and NEVER SAID A WORD IN SUPPORT BEWARE of ALL Residential Living (ALFs, Skilled Nursing [Nursing Homes] and Rehabilitation Facilities. NOBODY HAS THE BACKBONE TO SAY IT OUT LOUD!! They need to HAVE and ENFORCE a Fracrance/Chemical-FREE Policy as a "Term of Employment" for all STAFF!

Very clean and friendly nursing home. Easy to visit your loved ones that get very lonely in here…read more Please stop by and visit.

My experiences with the Mayflower have been terrible. I have a family member who went through the…read morerehab portion for after stroke care. The staff (most not all) are rude and do not communicate with family members about their loved one. They do not return phone calls. They talk rudely to the residents and about the residents to other staff members. My loved one sat in their soiled brief for over 2 hours on more than one instance because the nurse would not answer their call to take them to the restroom, which resulted in an infection. My loved one has also been given the wrong medication which resulted in an ER trip. Seniors deserve to be treated with dignity and respect, not like they are children without a say. Do yourself and your family member a favor and do not send them here for nursing/rehabilitation. I can't speak about the other parts but this area is horrible.

Negligent!!!! Hundreds of the Mayflower residents living in the Independent tower still are not…read moreallowed back to their apartments after the underground parking flooded during Hurricane Ian ( 9-28-22). As of today 11-4-22 the residents are still not allowed to go to their apartments even to pick up their belongings. Many are living in hotels. The Mayflower neglected to take care of flooding which has happened in the past but this time it fried their electrical, the generator and the elevators. Here is the latest update from CEO Steve Kramer on 11-4-22: This week, we continued to make progress on repairs to our electrical system. We received two tractor trailer loads of temporary electrical gear, which are being prepared for installation once the demolition of the existing electrical equipment is complete. We expect demolition to be complete and equipment installation to begin by the middle of next week. Once temporary gear is installed and activated, we will be able to initiate elevator repairs. Again, much of this work is happening simultaneously. As you know, we originally asked residents to prepare to vacate their apartments for three to four weeks, based on information we had at the time. Next week will be the four-week mark - and while we have made monumental progress in a relatively short amount of time, given the scope of our repairs, we clearly will not be able to have residents return yet. Because we are still awaiting confirmation on lead times for some critical repair components, we cannot yet provide a specific return date - but our contractors and suppliers are working with us to expedite the process as much as possible. As soon as we are able to solidify the timeline, you will know. We've had a number of inquiries regarding concerns about the possibility for mold growth in the apartments. Please know that we are regularly monitoring the apartment towers, and both our Building Services Director and Director of Construction agree that this should not be a concern in the apartments. Additionally, the garage and areas that were inundated with water have been remediated and treated as well. Many of you have been visiting the new Mayflower healthcare building. If you do: As a matter of safety, please do not park in the designated Fire Lane when you first enter the new building's parking lot. The City of Winter Park has been issuing citations to vehicles parked in that area. Finally, I'd like to share some good news: Last night, the Winter Park Chamber of Commerce held their annual Best of Winter Park reception. I am happy to let you know that, once again, The Mayflower was voted Best Senior Living! Congratulations! You are all a big part of helping us achieve this recognition. Steven Kramer, FACHE President / CEO

been living here for 6 months...so far so good ...99% friendly people...lots of snowbirds. Very…read moreresponsive to requests.

They brag about having a marina, its dockspace only. They are not boater friendly, they think your…read moremade of money if you got a boat.