First time ever that we're able to be in and out of this place. Although I did see many people…read morecomplaining about waiting over 1hr something to be helped. Thank goodness it was not us this time.

Went there last week, understandable long wait time. I am giving this place two stars ONLY because…read moreof the woman who helped me. Fast, efficient, lovely woman. My complaint is how long it takes for them to call back when you give the phone number because you have questions. I called and it gave me a wait of 2 hours. That's fine, I called in the middle of the day. It has now been 4 hours and I am still waiting. I try to call to see what is going on, but now it is "high volume calls. Cannot take yours at this time." I get being understaffed and how it's also Friday, etc. But, this is ridiculous.

The guard at the door was very kind, but informed I could only come in if I had an…read moreappointment!You'd think if this office is open only to people with appointments they would note that on their website!! Come on SSA...let's put our federal toes in the water and join the 21st Century, eh?

With an appointment, staff was courteous and helped file my application…read more The seats are damaged and inside waiting area is in need of a remodel.

It's a little grimmy but every single time they help me out and take care of buisness they never…read moreturned me away and the waiting wasn't as bad as the santana location those locations are terrible nasty and they always wanna turn u away that's why I try to avoid those locations if I can

Workers An Nguyen and Son Tran explained me easy to understand and clear, so I feel happy…read more Compliments on them, thank you so much

I had an amazing experience working with Tech Sergeant Perry. From day one, he genuinely wanted…read moreevery single one of us to succeed. He went above and beyond by organizing training days to help prepare us for boot camp and making sure we felt confident and ready for what was ahead. He was always on top of our recruiting process, ensuring we stayed on track and understood each step along the way. Anytime we needed advice, guidance, or assistance, he welcomed us with open arms and never hesitated to help. Even though I ultimately did not move forward with the process, I truly appreciate all of his efforts, dedication, and support. He made a positive impact, and I'm grateful for everything he's done.

Sgt Parry was an AMAZING recruiter and was so knowledgeable about the entire process going to go…read moreall the way up to the day I shipped out he answered any and all questions I had and had lots of conversations with me as oppose to a regular recruiter that is just looking to get their numbers he never did that he made me feel sure about the decision I was making. If you're looking for an Airforce recruiter that will get you squared away but ALSO CARES. Sgt Parry is the person to reach out to I'd recommend this recruiter to everyone he truly goes above and beyond.

I made an appointment here a few weeks ago for a name change. I had just gotten married and I was…read morehonestly dreading going into SSA. However, the process was actually not that bad - I was in and out in about 20 mins. The office itself was very clean - one of the cleanest, well kept SSA offices I've been to. My least favorite about this trip was the waiting to be called part, but once called, it was all smooth sailing. And honestly, I think you're all with me on that one: nobody likes the waiting part. Anyways, a nice office to go to if you have any SSA needs. Just don't forget to book your appointment beforehand!

I had a wonderful experience in this place every one did their job, in a very profesional and fast…read moretime process, I show up without appt and I wait less then an hour and the office was full so I was blessed that they gave me the opportunity and help me giving me my EBT. the social worker was very polite and helpful. I think they changed my Social worker and I hope I continue with the same experience. I really recommend this place even I read very bad experiences I prayed and God helped me. Thank you for everyone that was part of the process to get my EBT and Medical.

IN MY OPINION, do not go to Orange County Children and Family Services Office on Eckhoff Street in…read moreOrange if you want to ADOPT. Reunification (reuniting a child with his previously addicted, absent or abusive parents) is EVERYTHING. Because they make that a priority, they have a HUGE need for foster parents, and almost no need at all for adoptive parents. BUT THEY WON'T TELL YOU THAT. As you go through the PRIDE courses (an acronym), they will treat the foster parents like gods, and the adoptive parents like dirt. Our assigned social worker continued the abuse in our own home. My spouse and I were stunned. We complained to her supervisor, and nothing was done. We took our complaints (almost) all the way to the top (we were prevented from speaking to anyone with any real power) and the dumb-bunny social workers -- when told by us to tell prospective parents that adoptive parents are not needed (or wanted), said, "Well, then everybody will drop out!" We said, "That's the idea! That's their right." They refused, and will (presumably) "boil-the frog," meaning: abuse you until you switch to being a foster parent, or leave in disgust. Forewarned is forearmed. MAKE them tell you in the PRIDE class just how many children are up for adoption (it is OFTEN less than fifty). MAKE your assigned social worker treat you with respect. If she doesn't, document EVERYTHING, and throw her out of your home. I gave it three stars so my review won't be demoted.

i was evicted and living in multiple motels with my blind disabled brother for off and on two…read moreyears. it took quite a bit of money to stay in motels. Luckily i was getting paid from IHSS to take care of my brother and he received SSI. we struggled with paying roughly $3000 per month and technically we never were "under the stars" homeless. The illumination foundation promised to pay for our move in. Finding a place to accept us was very difficult due to previous evictions and criminal record not to mention a poor credit score. The illumination foundation sent us to apply for multiple apartments to no avail. i provided every document requested and we still were not approved- We received the encouragement to keep trying but i assure you, it was difficult. i found a back house recently by posting an ad looking for work as a caregiver. the person who hired me to work rented me a beautiful back house and didnt scrutinize my life and past. the illumination foundation is paying for the deposit ( $3000) my paycheck doubled when i got the second job. it is very satisfying when you can pat yourself on the back for finding a nice place to live. thank you for paying my deposit and for not making me so reliant upon you

I would like to say thank you to the Illumination foundation my caseworker Miss Kacy Kim and…read moreZachery are tremendously helpful whatever my problem is took the time to navigate and resolve all issues. I really appreciate this company for helping me with my move-in deposit. In a quick fast orderly matter me and my family was facing homelessness and they helped us to have a roof food and counseling through our problems. Thank you again Illumination foundation for being the ones that prioritize our family.

Hubby and I came here and officially got married last month! The people here are super nice and…read moreservice was great. They have 3 rooms for weddings. A fairly small room for people who only have witnesses present. A slightly larger room if you have a few members from your family and friends. And even a larger room that can hold up to 200 people! It's so clean in the office and they even had a nice Instagram frame for the newlyweds to take photos in. It is located outside of the Wells Fargo building but the people who helped made the process smooth and easy.

Came in to pick up my marriage license. Super easy process. Although I didn't fill the form out…read morebeforehand I was able to quickly fill the form out there. I was in and out within five minutes. Get your parking ticket validated so you don't have to pay for parking!

The Fountain Valley office was such a great experience. I had an appointment and completed my…read moreapplication online beforehand for a name change replacement card, and I was in and out in less than 10 minutes. The staff was very kind and helpful throughout the process, especially Mr. B! He made the experience quick, smooth, and stress-free.

I don't have a comparison of other offices, just the phone services. But I wish I had not hesitated…read moreto come in. I needed to handle something that could not be done online. One phone agent told me they would mail it to me in 7 to 10 business days. Two weeks later I received the wrong document in the mail. I got to the Fountain Valley office and waited for it to open. Five minutes later I had what I needed!

Nice experience but make an appointment. Like the DMV....you get finished a lot quicker with an…read moreappointment.

I was on hold for over a half an hour and that ridiculous music they play that drives you bonkers…read morekept playing getting louder and louder Played relentlessly. I call on another phone to find out they closed. Why would any human being that's normal be working here? I have the answer.