Trusted auto mechanic in Santa Fe. They have been in…read morebusiness over 30 years Will do a free auto inspection, if you bring in a bag of food. The inspection is thorough and helps community food pantry.

The good parts are very good -- very friendly and helpful people who give back to the community…read more Doing a comprehensive inspection on your vehicle in return for a donated bag of groceries is a really outstanding gesture of care. You get photos and detailed notes on the inspection electronically, and they also print out a list of their findings for you to have. Now for the not-so-good. The major not-good is the outrageous prices they quoted in their estimate for suggested and needed repairs. Most of the items on the list were things we could do ourselves for far less money. Some were curious -- when the key fob and interior button wouldn't open the trunk, it seems the mechanic never tried just using the manual release on the trunk itself, which works fine. Similarly, they wanted a couple hundred dollars to diagnose why the TPMS system light was flashing, but they never aired the tires up to spec or test drove the vehicle to see if the light went steady or went out. And nearly five hundred dollars to replace the battery? I'm a shade-tree mechanic from way back, and it feels insulting to be quoted exorbitant prices for things that anyone who can follow directions can do. So, if your car repairs are paid for by insurance and the adjuster approves, or if you have an unlimited car repair budget, I'm sure this shop will do a great job, and you'll love interacting with the personnel. But we have already gotten the oil changed for less than 2/3 of their quoted price, and have two quotes on some major service that would have cost literally one to two thousand dollars more at this shop, so we'll reluctantly pass on any further work there.

I hate to write this review, but i am compelled…read more. Techs- Incompetent- see pics- left a plastic bag and a rag under the hood after AND did not tighten my skid plate. caused bolts to come out...it was a simple oil change Sales staff- laaaaacking communication and trying to problem solve by sending "my guy" to auto zone for an OE bolt for my Raptor R. then promise me Monday...no wait 2-3 days...now after 6 they tell me monday... nah homie. Owner-NO INTEGRITY. didn't apologize or take responsibility. Instead he wanted to "sever the relationship". we ain't dating! FIX THE PROBLEM. He would rather refund me more money than reimburse me for the bolts i got from the dealer down the road. SMH sh*t happens in a shop...i know that more than most...but what defines the character of a shop is how they deal with it. Obviously the owner, Eben doesn't care for his customers.

The worst. I brought the car in for an ignition problem which they said was easily fixed. After…read morereplacing all the ignition parts they told me that the computer was fried and I should just sell the car for parts as Honda no longer made the part necessary. After a $1500 bill. I brought the car into another mechanic who had the car up and running in a little over an hour. This mechanic said the mechanic at Amigo Tire and Auto made the car think it was being stolen and so shut everything down which is why Amigo tire was unable connect to the computer. Additionally, he said the ignition problem was common with the Honda Fit and that the ignition parts were easily rebuilt and that Amigo Tire replaced the ignition parts unnecessarily. At best Amigo Tire's mechanic is either completely uninformed about the task he took on or the establishment is completely unscrupulous. I believe its both.

Went to their competitors by mistake a couple of weeks ago, but luckily I had nothing done…read more These guys are excellent. Transparent, fair pricing. Expertise. No drama. Got a pretty important part ordered fast, then installed for me in less than 30 minutes. My vintage automobile is now running beautifully. I will keep my car with these guys for the life of the vehicle.

Best service I have ever had, including every dealership…read more Prompt on their work, and stand by their service.

We waited 4 days for an appointment of 10 am. It's about 12:30 and our truck hasn't even gone in…read moreyet. We were told 2 hours for the job, and drove 150 miles to get here before 10. What is the sense of making an appointment if drive ins go before you. We bought our truck here because we were promised that we wouldn't get the same poor service as we got in Albuquerque. NOT SO!!!!! Buy closer to home driving 150 miles is NOT going to improve service!!!

Coleen, was rude and disrespectful. I asked her to hold a car. My call dropped and I called back…read moreand they sold it. I would not recommend doing business with this location. I was getting ready to drive to SantaFe and purchase the car.

I had a run flat go bad on me and my wife and I had just moved here to Santa Fe…read more Trevor and his team took great care of me. The tire was under warranty and they turned it around for me in no time. Great Job!

X3 dropped off for recall and the vehicle sat there one week. No loaner. Vehicle had been…read moreserviced one week prior at a different company and in excellent shape and now the vehicle is having major problems and needs $2500 worth of work. Told parts were switched out. Very disappointed in dishonest business.

After a long trip from Boston to Albuquerque, I needed to get a couple things fixed on our LR4…read more(which the dealership in Hanover, MA had never been able to diagnose and fix after multiple visits). I paid a quick visit to the dealership in Albuquerque and after a pretty cold welcome there decided to check out the one in Santa Fe, slightly out of the way but it is not a real inconvenience. I was welcome there by Eric Trowbridge, director of the service department, and even though he was having a busy week (4th of July) he took the time to listen to my concerns. We made an appointment for the following Monday. Him and his team approached the diagnostic step by step and were able to pinpoint exactly what was wrong with my vehicle (I was informed that it would be a few days to get everything sorted out - which was not a problem as I had been provided with a LR loaner vehicle, once again thank you for not putting me in a rental car - and also informed daily of what steps were taken). Once I picked up my car, not only had they fixed everything that needed to be fixed they also had left it pristine (very different than the dirty footprints left everywhere after each visit in Hanover, MA). Today, I went there to get new rims and tires installed and they took the time to adjust the alignment without charging me for it. The tires had arrived more than a week prior and they stored them for free. They also handled the reception of my rims coming from the UK without asking a question. As I arrived there this morning (late), the tires were mounted on the rims and ready to be installed. They did a perfect job and put my old set of wheels in my trunk while complementing me on my vehicle. Let's not forget the delightful Patricia working the front desk. All I can say is that this is exactly the type of customer service that I expect from a luxury brand such as Land Rover and the Santa Fe dealership should be THE model to flow for all others around the country. Once again THANK YOU for all the hard work, I am looking forward to my next visit and highly advise anyone in the area (ABQ, Santa Fe and further) to use your services.

1 STAR I contacted…read morethis dealership from out of state because I was seriously interested in purchasing their 2017 Range Rover SVAutobiography. The vehicle is beautiful, and I was prepared to discuss purchasing it and arranging everything from Georgia. What immediately turned me off was being told that I would need to put $5,000 to $10,000 down. I found that extremely off-putting. At the time this was communicated to me, I had not received financing terms from a bank showing that a lender required me to put $5,000 or $10,000 down. If a lender reviews my credit and says a certain amount is required for approval, that's one thing. But I don't appreciate a salesperson presenting such a large down payment as though that is simply what I need to bring to purchase the vehicle. I have purchased and financed vehicles before, and I expect the actual lender to determine the financing requirements based on my application, the vehicle, and the amount being financed. Being an out-of-state buyer should not mean I automatically need to hand over $5,000 to $10,000 of my money upfront. If there is a specific dealership policy for out-of-state customers, that should be clearly disclosed and explained. The vehicle itself may be beautiful, but this interaction completely changed my interest in doing business here. I would recommend that prospective buyers ask upfront whether the dealership has its own minimum down-payment requirements and get all financing terms in writing before proceeding.

We dropped our car off on Thursday morning, telling them that the engine code was P0017 and that it…read morewas an issue with the timing chain. We actually called them on Tuesday. So, called on Tuesday, told them about the code, and dropped the car off on Thursday. Thursday afternoon at 4, after hearing nothing, we call them. They say they won't be able to get to it until Monday because they aren't open on Fridays (no info on this on the website). Monday morning, "Ron," the "owner and manager" and also idiot, calls me to tell me that it will cost $10,000. He doesn't tell me what they diagnosed or provide any details. He tells me they called our warranty company, but that the warranty company probably wouldn't cover it. (The warranty company disagreed) I asked for a list of the repairs needed and how they knew it would cost 10,000 dollars. He could not and would not provide it. I asked him if they did an actual diagnosis or just looked at the codes. He said they "did a full diagnosis". The more I pushed back, the more stupefied Ron got (not a hard task to complete, stupefying Ron). When I asked him how he knew what a cam phaser was, he said they wouldn't do any work. Then he told me they actually had done no diagnosis and just looked at the codes. So, for 4 days, they had a vehicle, they performed no diagnosis, they had no idea if the P0017 code was a cam phaser or a solenoid. Ron said, "This is a common issue, and we always replace all parts." By Ron's admission, they gave me a 10,000-dollar estimate with no work done or assessment performed, just going off Ron's big gut. He did send pictures to my girlfriend when i had her call of the parts list (no verification it relates to my vehicle). Though there is a bigger problem that iin 2026. Ron doesn't know how to use an email. So, Ron (505-474-6515) is a scammy, garbage mechanic who takes advantage of people and lies to them. Do not trust them, do not bring your car here. Taking it to an abandoned parking lot will be a better use of your money than coming to this swamp pit. Anywhere would be better than Ron and his merry band of misfits.

I'd been going to SF Exclusive for many years when I lived in Cerrillos. They were always the best…read more I'm in AZ now but coming back soon to visit. I'm going to drop off my Element while there with a request to inspect and let me know what needs fixing and I'll be content knowing Exclusive took care of my Element.

These folks do not need me to join in and sing their praises, but I am anyway…read more What a nice, competent, knowledgeable, and helpful bunch by of professional people. I called with no expectations of getting in for at least a week and before I knew it I was booked in for the very next morning. My problems were diagnosed and I was called with a clear plan of action and a great price. They've been a staple in Santa Fe forever and now I know why. I, as a woman, have been so talked down to by Mechanics that I could hardly even bring myself to hire one at all. Not anymore. Alex Safety Lane will always have my business now. THANK YOU for being a bright spot at a difficult time!!

Horrible Experience, I brought my Highlander in for rotor and brake job all the way around. I…read morewanted to purchase my on parts but they would not warranty them and assured me that their parts would be high quality parts. Two weeks after the work the rotors turned powdery bright orange. Which you could see through my jet black 2000 dollar TSW wheels. They said oh that's not important as long as they function. It was obvious that I had updated the look and performance of this older Highlander. What the heck? .....absolute nuts. They refused to fix it. So I shelled out the money for all new parts and Peerless did the job. Personally, I feel like, if I was man this would never of happened. Every time I drive by I flip them off. hehehe