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    Opulent Real Estate Group

    2.3 (69 reviews)
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    Services - Opulent Real Estate Group

    Property management

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    Broken light switches all over the house

    This is the worst rental and real estate company in the entire world. DO NOT USE THEM!!! My daughter and her family moved into one of their rental homes in Marley Park Surprise, Az. The ac was not working the house is absolutely filthy several leaks broken switches fridge leaking bathroom floor tile broken and leaking water through the floor DO NOT USE THIS COMPANY

    Stuff growing from the ceiling !!
    Stephanie H.

    DO NOT RENT FROM THIS AGENCY! They (Danielle) will treat you like crap. No matter how nice you are over and over again still rude and takes a month for anything to get fixed. Had to wait 2 weeks(so 5 weeks total during September what the heck!!!!)to get my ac fixed because Danielle said they called me and I never answer so I called them lol they were waiting on approval from you guys, so a lie. No joke I can give you a long list of why you should not rent from this place. I was only there a year, that alone should say a lot!!!!! They will treat you like crap, get ready..if you rent from them. Especially Danielle...she will be so nice before you rent, after, lol rude woman and does a bad job at her job. The neighbors.got in my face and threatened me because i wouldnt take their bullying anymore and did this company do anything about it ..not a thing..crazyness! When i say they treat you like crap, i mean like shit!! The place was disgusting when I rented it. Had to spend 6 hours cleaning before I could even move in..but I bet you, they take my deposit even though that place looked way better when I left, than when I moved in. I'll just take them to court and counter sue for emotional distress and pain and suffering, ..it's really easy to sue!!.... also the cockroach invested stuff falling out of the walls and stuff growing from the ceiling, no joke!!! So clearly something is growing inside the walls but guarantee they do nothing about it..i even told the owner..owner id almost just as bad because he lets this agency treat his tenants like trash!!!. HORRIBLE AGENCY ESPECIALLY DANIELLE!!!

    This is the Worst company ! Do Not work with them! I repeat avoid renting from this FRAUDULENT company . They are rude particularly a woman called Danielle Starr. Dismissive and cunning. Also , they will put MANY CRAZY requirements in their lease agreement some which you will not expect to become vindictively used esp since they didn't keep to all the lease RULES themselves . BEWARE OF THEIR INSPECTION PEOPLE! They seem to be conniving with them!!! I Regret Renting from them ! My friend didn't leave her place as sparkling as I did mine and had no problems! These people stole $1,350 of my security deposit ! I'm now looking to sue them.

    Mites getting in from the holes which the property management was informed about and never got back to us

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    2 years ago

    I applied for a rental been over two weeks still haven't heard anything. Nobody answers the phone or return emails at all

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    2 years ago

    They got us moved in so quick! our condo is beautiful perfect for my 6 month old baby boy:)

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    Jim R.

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    Review Highlights - Opulent Real Estate Group

    “Jim and his amazing team, Danielle, Gabe and Jenny are what we call the dream team.”

    Mentioned in 5 reviews

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    Fort Lowell Realty & Property Management

    Fort Lowell Realty & Property Management

    (35 reviews)

    Biltmore Area

    I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

    Kaila Videla is the new property manager for my rental home managed by Fort Lowell Realty. She is…read morethe 3rd PM in three years, effective July 2026. She immediately "sprung into action" by asserting her authority, harassing and blaming the tenant for decisions that were made by the former property manager. I've had an open dialogue with the home owner and the former PM about my financial difficulties. The owner and former PM had graciously made concessions to work with me and had verbally and in writing agreed to waive the 5-day notice fee and late fees. They're aware I'm a domestic violence survivor. Additionally, the former PM did not enforce or collect the late fees for months. This pattern of failing to enforce the fees created a waiver or modified acceptance of the lease. I understand it was an inconvenience to the owner and the PM, but I was grateful for the assistance. All parties involved are aware that this is the rental home I moved to, post-divorce after my ex-husband had me removed from our marital home in an illegal manner. The threat of homelessness is a very real and terrifying repercussion that most survivors have had to endure while married and after. I'm working hard to build my life back up, but the process can be slow. I explained to Kaila Videla that she could not enforce and retroactively charge the late fees and that going forward she would have to enforce the terms of the lease regarding fees. I'm also a licensed realtor and am familiar with the Landlord Tenant Act as all realtors who work in property management should be. I tried to communicate in writing, verbally and via text to Kaila Videla. She was callous, uncaring and adamant in her pursuit to collect fees. It was unusual and appeared to be a personal vendetta for her, for whatever reason. I asked to speak to Fort Lowell's attorneys because I was going to communicate and share all of the text messages and emails the owner and former PM had sent. As a compromise, I asked Kaila to take the fees from my $2,400 security deposit because I needed her to cease harassing me with actions that I knew were unlawful. She then turned off my ability to pay the remainder of July's rent. Then I couldn't pay August rent. I attempted to communicate with her and work something out. By the end of August, the owner had waited over 50 days for a rent payment. Then I received a complaint from the courts with a court date within the next 3 business days. Kaila, Fort Lowell and their attorneys had combined 12 months of late fees, past due rent, attorney's fees, court fees for a sum of around $6,700 and more. That did not include September's rent which was quickly becoming due in days. I was in a state of panic and had no choice, but to retain an attorney. He looked at the complaint and immediately questioned the $6,700 in charges. "How much is your rent?" I told him that was a sum including retroactive late charges. It took 30 seconds before he said, "They're trying to be sneaky, this judge caps late fees at $300." Fort Lowell was trying to charge me almost 6x that amount in fees. I was so grateful for my attorney, but Fort Lowell, Kaila and their attorneys still pressed me to compromise. I just needed it to be over. I was so stressed out, the thought of homeless, I was scared for me and my two dogs. My lease is up 11/30/26. They tried to get me to agree to vacate 9/30, giving me less than 30 days to find a new place and move in a frenzy. I compromised by agreeing to move by 10/31/26 only because I was intimidated and my nervous system could not withstand much more. In the end, I paid Fort Lowell zero dollars in late fees. The homeowner had to wait over 60 days for a rent payment. I'm not sure how he continues to have faith in their services. I was penalized by having to vacate the lease early because of the actions and decisions of their employees. Taking me to court was nothing more than an exercise in more trauma initiated by Kaila Videla. Kaila is a newly licensed realtor. I would tread lightly and strongly caution against appearing biased or discriminatory. I still do not understand her relentless pursuit of the late fees, but I do take pause being that I am a woman of color. As a licensed realtor we are held at a higher standard. Perhaps brush up with another fair housing course, Kaila. Statistically, most domestic violence survivors lack family support and resources. That is my situation, also. I'm grateful for my attorney and hope we have all learned something.

    Stockland Realty and Property Management - Casa Blanca has an ambiance unique unto itself!

    Stockland Realty and Property Management

    (11 reviews)

    Biltmore Area

    Unfortunately, my husband and I had the furthest thing from a five star experience with Cynthia…read more(Cindy). I'm at her at a property near the Biltmore that she has the property manager for, and she was accommodating as I was running late from a work meeting, which I appreciated. From the get-go, she was not friendly or pleasant at all, but honestly, that wasn't a big deal because I knew we wouldn't be interacting that frequently once the lease was executed. After applying for the property, she spoke with our references and immediately sent us a lease to sign. On that lease, the security deposit was more than what she told us, there was no outline of the utilities breakdown, a weird section calling out my husband's employment. We asked for clarity to which she responded "we will not be responding." And then she never answered a call, email or text again. Completely inappropriate and unprofessional.

    I would give this business and the owner Cindy Stockwell a zero. She is rude, extremely difficult…read moreto communicate with, and very dishonest. I rented a house from her for 3 years in Ahwatukee. I paid my rent on time every month. I took very good care of this house. I took care of it as if it were my own. I paid for many repairs. A new screen door that My dog had broke. Which i left in the garage. I had a painter come and fix all walls where there were scratches and damage. She charged me to repair. There was a shelf in the fridge broken and a handle to one kitchen cabinet broken upon my departure. Cindy Stockwell deducted over $1400.00 from my deposit. This was completely dishonest and excessive. She charged for cleaning of curtains because they had dog hair on them. Well when you allow 2 dogs to reside, sometimes there is dog hair after 3 ys. she charged for the screen. She said a cabinet in the bathroom was broke....this was a blatant lie. She said paint needed touching up. The house needed to be painted when i moved in which I have pictures of. She kept a $300.00 cleaning fee which i agreed to but that was not enough for her. I warn anyone who considers renting from her. not to. Really sad that people like her continue get away with this conduct. A real shame. Pls do not ever rent from her. You will be sorry like me. I have many witness to how the home was left including pictures and receipts but she would not even answer me when I contacted her and called out on this. Beware or you will be sorry!

    Opulent Real Estate Group - propertymgmt - Updated October 2026

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