Susana Murphy is nothing short of A MIRACLE WORKER. From both a seller's and a buyer's…read moreperspective, my wife and I can attest that Susana really delivered on every level. Energetic, hard-working, dedicated, committed, well-educated, passionate and above all else, GENUINE, are just a few words to describe Susana. My wife and I began looking for homes late last summer shortly after we found out we'd be expecting our first child. In order to find the right home for our future family, we knew we needed to sell our home on the cape quickly in order to buy around the same time. Susana made this process seamless for us, and we couldn't have been happier with the sale of the home on the cape. What we really want to highlight is our journey with Susana to finding our dream home. We had many odds against us with purchasing a home in such a seller's market, our first baby soon on the way, and our visions of our dream home being a tall order, Susana made it happen for us. Even when we felt doubtful and started to get desperate and willing to settle, she never let us stray from our original vision. We are so glad that we followed her lead because it landed us in our dream home. If you are looking for an agent that not only understands the market, but takes the time to understand their clients and their tastes, Susana is able to do both. If you're unsure how to navigate the real estate world, she's the best advocate you can have on your side to guide you over all the hurdles. Thank you Susana for paying attention to our needs and delivering the perfect home.

I'm an out of town buyer (west coast) with family in the Boston and Cape area. Was looking for an…read moreinvestment property, perhaps a second home and was recommend to speak with Susana. I was immediately impressed with her communication skills - she answered the call, gave me a specific time when she would call back and then did exactly what she promised. She also provided a wealth of knowledge about the area and immediately followed up with very sound advice on how I should proceed. As an investor who owns more than 30 homes, I was instantly impressed with Susana and continueto be more and more impressed as we move through the process. She's full of great local info, have profound real estate knowledge and have persuaded me to not buy certain properties that looked good on paper. I believe she is more concerned with my having a successful experience than just selling me a house. I would recommend her to anyone.

Danielle was awesome to work with throughout the process of selling our house and purchasing a new…read morehome. She did a very thorough job with our 2 day open house and when we got multiple offers, she took the time to explain the pros and cons of each of them. Highly recommend Danielle (and C21 Tassinari) for anyone who is about to enter into the buying and selling world!

Hiring this company was the worst decision of my life. We had nothing but trouble every day. Hire…read moreanyone but......

WARNING PLEASE READ Howzer claims to handle snow removal, which is untrue. We just got 2 feet of…read moresnow yesterday, no plows. We cannot even get them in the phone. Constant problems with this management company. They blocked me from leaving google reviews so i will come to yelp if thats what it takes to get their attention so we can get out of our parking lot.

I would say this is "reliable property management - even from afar"…read more As a California resident, it was critical for me to find a trustworthy team to manage my quad-plex property in Quincy, Massachusetts. My experience with Howzer has been quite positive, and I find their services to be dependable. (Phew.) One standout individual from the team was Cyn, who provided exceptional support during a period of anxiety about securing good tenants for the three vacant units. She not only eased my concerns but also successfully found excellent tenants--one of whom has even developed a friendship with my cousin, who lives in the other unit. The only minor issue I've encountered--an occasional visit from a neighborhood cat on our porch (as seen in the attached picture)--is clearly beyond Howzer's control. This slight inconvenience did make me think about lowering the rating, but upon reflection, it seems unfair to hold them accountable for this. So: if you're searching for someone to effectively balance proficiency with a genuine care for clients--even from a distance--Howzer Property Management gets my vote. (I've used a couple companies in California and those don't compare; I don't mean this as an insult but the customer service at Howzer made me feel like I slipped back in time and got very high touch customer service at Nordstrom's in the 1980's.)

Jen was amazing and took the time to have a conversation with me when everyone else was looking to…read morecut the conversation short. She made sure she asked the best way to communicate with me and most importantly I always looked forward to it. She always had relevant information/properties and a sunny disposition.

We were very pleased with the service that Jen provided during the recent sale of our parents' home…read morein Plymouth. Jen is a very knowledgable and capable businesswoman with a solid understanding of the local market. She provided us with plenty of no-nonsense advice on the right asking price, as well as how to properly position the home for sale. She communicated very effectively, kept in touch regularly, and provided us with prompt feedback. She was very proactive in helping us deal with the many small details associated with a home sale, which was a great help to my parents who were living out of state. Jen did an excellent job for us, and we would work with her again any time.

Asked for lawn services for a family member. Very prompt, courteous, and honest. Couldn't ask…read morefor better service. Tha ks for all your help.

Utmost professional presentation, timely service and an outstanding looking lawn -- even my…read moreneighbors commented! I have found my landscaping company!

This is not about the quality of the work, because I couldn't get them to call me back to talk…read moreabout my project. Tried calling three times over three weeks.

From the owner: We offer civil engineering, land surveying, and environmental consulting and permitting services to…read morethe Southeastern Massachusetts communities.

I unfortunately had to opportunity to deal with Johnathan from KW twice now. Johnathan is poor at…read moreresponding, communicating, and inconsiderate. I am appalled with the lack of effort, and the way he speaks upon his younger clients. It is a shame he decides quickly who is worth his time. I would highly recommend going elsewhere if this is the way the company as a whole operates. As if selling,buying, or investing is not stressful enough

Mr Cal is a wonderful agent who took on my apartment hunt and dedicated time to helping me locate…read moreand secure an apartment on short notice with frequent check in and a standing offer of assistance as the search resulted in a good place Totally knowledgeable and willing to help!! As of now I have secured my 1st choice for an apartment Kudos and thank you !!

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

DO NOT HIRE THEM!!! They were highly incompetent in almost every aspect of our move. The truth of…read morethe matter is that they are taking advantage of the elderly and people in vulnerable positions. Let me explain. I am disabled. My mother works all day. My Stepfather passed away in 2017. Our Large Estate was too much for us to handle on our own. We needed a clean out done (lots of junk) But also needed movers to help us pack what we would be taking with us. They claim to "Do it all!" Boy they sure do! They'll DO you alright. DO ya right in to the dirt pal! Don't get me started on their cleaning expertise. The place was so clean it was spotless almost as if our possessions weren't even there! Oh wait a minute, that's because they weren't! They'll clean you right out! They come in and under the guise of helping you pack, eye ball all of your belongings and decide what they will keep for themselves to sell off and what junk they will wrap up and send off with you! My mother can not believe how many of her precious things were not packed and mine too. The owner Ingrid wrapped up my stepdads ashes! His ashes! The one thing my mom said she'd personally bring with her they packed up. and very disrespectfully at that. Thank god my mom saw them in the box on the floor. Ingrid then tried to convince me that I did not need my rolling closet that was like 100$ I assured her that I did need it. Guess what! She decided I didn't! She kept it! My moms reclining chair. They took it! My mom flipped and they brought it back. The back that had been damaged previously was already fixed!!! They played it off like that was a favor.. lady had our chair fixed and never told us about it haha! Sounds more like it was getting ready to be sold rather. Plenty more went wrong here I won't continue. Ok I will. They took my tools and my brother had to go retrieve them. He approached a guy on the truck. The guy pretended he "Didn't see NO tools!" His words. My bro spotted them behind the guy. GUY was blocking/hiding them with his body! Furious and befuddled that the jig was up the guy threw them at my brother. Not only did they poach anything of value that we didn't specifically say pack. They were highly disrespectful with the things they packed for us and super gentle with everything in the clean out. I mean it's almost as if the trucks were swapped and we got the clean out truck and they kept our possessions. I mean the truly disgusting and despicable part of it is that the place pretends to be a beacon of light in a tough time. Like especially after grief or a death apparently or a loved one too old to take care of themselves. They cater to retirement homes and estate sales etc..etc.. I'm disabled but I'm only 26 and am able to tell you all what happened. I can't imagine how many sickly and elderly people these folks must have Swindled that simply can't speak on it. I mean retirement homes for goodness sake. From a hypothetical stand point I could easily imagine an elderly woman saying "hey where's this and where is that?" But everybody just thinks she's old and crazy and never had a radio from 1936 or maybe she even thought the year now is 1936 so like who would really care right??? Nobody would care that's who and that's exactly what New Leaf is counting on. Their counting on that very sentiment all the way to the bank!!! How do these folks from retirement homes feel I wonder. That their stuff was taken. It was (hypothetically but entirely possible) an old person's that probably can't use a computer and give a review or they're dead and buried and rolling in their grave. Not able to say how mortified they are that their possessions were hawked and sold and everything was handled with utter carelessness. My mom had to write on the boxes with a sharpie because even their stickers were cheap. They would fall right off and wait here's the shocking climax...even more stuff got mixed up and "lost" ..cough "sold " Not to mention this was not a cheap service. So we essentially paid to have our items stolen from us and sold elsewhere for a profit. The term from Seinfeld "double dipping" comes to mind.

This is the easiest review for me to write. My father needed to move to a senior-living apartment…read moreand we were overwhelmed by the logistical challenges (only some furniture would go with us to the new location, significant decluttering and downsizing, cleanout of the old home). I am so glad I called New Leaf. Ingrid and/or her team: 1. Came over for an in-home consultation the same afternoon that I first called. 2. Devised an action plan on the spot that accommodated everyone's schedule (especially important for me as I was bouncing between MA and NY). 3. Did a perfect job of pre-packing / decluttering on a selected day before the move - always involving my dad in decisions on what should come with him and what could be donated / recycled. 4. On the moving day - coordinated seamlessly with the movers (who were fantastic) and operated with dizzying efficiency to completely set up his new apartment. Our moving day started at 9am, by 1:30pm we were relaxing in a completely finished, beautiful new apartment. 5. Efficiently completed the clean-out of my dad's old apartment the next day. What I admire most about Ingrid and New Leaf is that, while they are almost scarily efficient, they are also extremely empathetic, laser-focused on getting buy-in for any decision to downsize belongings, and even have a bias towards keeping furniture / belongings. For example, I didn't think that an armoire at my dad's old apartment would fit easily in his new place, but Ingrid convinced me otherwise. Not only did it fit, it ended up being the perfect storage area for some important papers, paintings and photo albums that we wanted to keep. Corny as it sounds, New Leaf Transitions makes the world a better place. THANK YOU!