I give this place a huge thumbs down. On Friday, August 16th I had a scheduled meeting with Chris…read moreSevero at 6:00pm. Not only did I waste my time but I had to watch the procession of customers march in, each with a problem and none really being solved. By 7:20 I had to leave, had another appointment and left without a single glance or apology or explanation. One would think that with the internet being a source of information right at your fingertips Chris might have humbled himself and placed a simple phone call. People's time matters, my time matters. These authorized dealers are a dime a dozen, do yourself a favor and go to the real Verizon, you'd be much better off.

Andre was great from start to finish. Wired our whole house, speakers, TV, everything. We changed…read morewhat we wanted a dozen times and he was so easy to work through the whole process. Highly recommended.

I have used Pro Visual and its owner, Andre, several times now, for TV and video services. These…read moreinclude full house wiring, cabling, cameras, and wireless, among other things. Andre is always fair in his estimation, true to his word and has delivered each time with excellent results. The work has been meticulous and reliable. The prices are fair. I would highly recommend Pro Visual's services.

John Higgins, Jr. Corporate Vice President of Customer Care…read more cc: Thomas Rutledge Iana Zemniakova John Bickham They raised the price on internet service. Hid it in the pdf online that they know nobody looks at. And then have their customer service people be completely rude to you implying that you are silly for not knowing about the price increase that they clearly hid in the place where most people don't look. Anything they really want you to know about they put in an email, in a notification when you first log in, or on the actual page when you go to billing online. Anything they don't want you to know about, but want to be able to say they told you about, they put somewhere in a pdf online. The customer service rep was sooo rude. And you're only that rude if the company and environment allows you to be. People are just calling for the information. Nobody is calling for you to pretend that this information was put in an obvious place, or pretend that other customers aren't calling about the same thing. I barely got the question out before the rep started in with a rote response. When the rudeness kicked in, I asked you're telling me no one else asked this question or had this problem. Stop it. They also need to have a better easier way to give feedback on reps so they can't be rude and then hide and blend in with the safety of anonymity. The price increase is not the reps fault. But the rudeness, passive aggressiveness and condescension is. Giving a bad rude unhelpful attitude but with a smile and a laugh is. A company who actually cared about customers would not keep people on who did this kind of thing. Just give the information, apologize on behalf of the company, and understand people's frustration and show some understanding of what happens for people when companies pull this kind of thing. Give whatever help or discounts that you can. But there's no reason to add a bad attitude or condescending attitude to this kind of thing. With everything people are going through now, and all the stress people are under be friendly warm understanding regardless of the situation and you can change, someones day instead of piling on by adding your own rudeness to this kind of thing. It is a stressful time for all. Train reps to take better care of people, and instead of adding more stress to people's days and lives you could have them add something positive helpful truthful or kind. But also there are many reps on their own who do this. This rep didn't and there was no way to give feedback about it so they'd have to improve their performance.

I have had Spectrum from way back before Charter Communications acquired them, so let's say about…read more50 years. Never have I had a problem, until today. I moved last month from Lockhart TX, where I had the current Spectrum account for 15 years, never a late payment and never a disconnect. I terminated my service in March, Spectrum says it was March 23, but I moved March 20, 2026, so I think the disconnect was earlier. I turned in the equipment as requested. Today, I got a notice, not by mail, not by email, but by text that my account was delinquent and that my service would be terminated if I did not pay $348.13. I contacted Spectrum and I was informed, since my disconnect was 3 days after the start of the billing cycle, I owed for the rest of March and April. They said there was not proration for the 3 days and that I owed for the whole month, even though the account had been disconnected and my equipment had been turned in. I also checked on April 1st, 2026 and my Spectrum account had a $0 balance. For whatever good it does, I filed a complaint with the BBB. Beware when dealing with these crooks.

These people have a bad leak watch your personal information. Just got a call from someone saying…read morethey were with spectrum about my bill called about it and they have no records of the call. This person knew all my information and spectrum seems extremely unconcerned.

I ordered a new iPhone 16e and found the screen size too small so I called them and got the bigger…read more16plus. I only had the 16e for a few days and sent it back in like new condition with no scratches. Found out a couple weeks later they had taken out $321 of my checking account for a screen that was not scratched when I sent it back. This is a legal scam they have going. Please take photos of your phone front and back before shipping back if it isn't scratched. At least you will have photos.

No interest in performing service. No callbacks. Disappointing. Trying to give business to a small…read morelocal operation and came up frustrated.

I highly recommend George's TV. Recently, I had George's TV install 2 large flat screen TVs and a…read morecomplicated home theater system in my home. He programmed everything, explained how to operate the remotes. He didn't leave until everything worked perfectly. Bobby and his crew were always on time, knowledgeable and his price was very fair compared to the other companies that I spoke with. Dealing with the owner of a small family business makes all the difference in the world. . Brian S. Great Neck.

I want to update my review of JCADS. We recently purchased a new television with a great cyber…read moreMonday deal. First phone call was to jcads. They came when we asked them to and installed our new tv professionally and perfectly. We even had them back to help with wiring. Everyone needs to reach out to them and experience the top notch service and quality product they bring to the table. Great job guy Ok folks here we go again. I'm going to update my JCADS review. Today we are moving into a bigger apartment in the same building. Who you gonna call ? We didn't call Ghostbusters. We called JCADS. It seems they're our first call after our family. Well they've come on time, professional and as always amazing at what they do. Moved our TVs and floating shelves. I don't just recommend JCADS I promise you that you will be thrilled. Make the call folks.

Excellent service and quality for mounting a large TV. A+ would use again for anything they doread more

***LOOK NO FURTHER*** Bill and his team are without question your solution for anything that plugs…read morein, WiFi, computer, home A/V, you name it. His knowledge is superior and from the start of any project big or small, his energy and enthusiasm to help you is present until the job is done. Bill makes himself available to troubleshoot from a DISTANCE and that is VALUE. STOP READING AND CONTACT BILL @ KANE PC ! I wish I had 3 thumbs for this guy.

I work as a project manager and my client wanted to install an articulating mounted signage display…read moreon a glass tiled wall in a retail store. A number of contractors didn't want to take on the job or stated it couldn't be done without causing more damage. I called Bill and we scheduled a time. His technicians turned up early and they installed the monitor within the hour. It was amazing to see the detail in their work. They protected the floors and cabinetry with drop cloths and while one was drilling, the other tech had the vacuum directly at the drill site, ensuring there were no glass shards on the ground. The end result, a perfect installation from a professional company at a great price. I highly recommend Bill and his company.