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    7 months ago

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    Verizon

    Verizon

    (14 reviews)

    $$$

    I would give it a zero if i could. Shady business do not tell the truth and after i caught on to…read morewhat they were doing threatened to call the police on me. They are not a Verizon Corporate store and you should know the difference between them. They have extra charges that the Verizon Corporate do not charge such as set up and go 49.99 if they transfer your data . My son did it himself and they still tried to charge him the fee. They tricked my husband into doing it well more like forced him. They had the audacity to tell me the Verizon site is never correct when i check what my future bill would be. We went in for the 1100 dollar deal and got 750 keep your old phone and they put it on the bill as a new line for the old phone and i was going to get charges an extra 48 dollars a moth on my bill for service to the phone even after telling them we didn't want the old phone hooked up to service. They insisted we got the 1100 deal as well and said oh Verizon will pay for 36 months for the old phone sounded shady to me called Verizon and as suspected not true at all. And when confronted about it the manager i guess was this young kid Lawrence talked over me told me i was wrong and threatened to call the police to have me removed from the store. I will never do business there again. Called Verizon and got it all taken care of and profusely apologized to for the stores actions and lies. BEWARE!!!! The set up and go charge is not a corporate Verizon store charge it is a charge the store charges which is why the guy insisted he do it for my husband.

    We were courteously greeted as soon as we arrived. Nicholas Fredericks explained our options…read moreclearly and throughly. He made sure we were aware of services we could add, but didn't press when we weren't interested. We got the new phone we wanted at an affordable price. Dealing with Nicholas was a pleasure.

    Optimum-Jackson - isps - Updated May 2026

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