Drove here due to the one closest to my home is closed permanently and I'm happy I took the ride. I…read morehad a great experience from Michael at the Jackson, NJ location!! Friendly, courteous and so helpful! What a nice place to do business. The Freehold location couldn't hold a candle to these guys! Thank you for your assistance!

I was helped by a gentleman names Juan Gonzalez. He was extremely helpful and knowledgeable…read moreregarding the products and plans offered. He made me feel very comfortable and I appreciate the time he took with me. I will definitely recommend this location. :) If he is still employed there

My phone crapped out at a very inopportune time and the very friendly and knowledgeable crew at CPR…read morewas able to set me up with a cheapie replacement that carried me for a few weeks as I did the necessary research on a new device. No hassles at Verizon about activation and most importantly, no high pressure salesmanship before I was ready to focus on a new phone. Since I don't drool over my next device four seconds after I unpack my latest phone, I now have a go-to spare just in case and no rip-off horror stories to haunt my dreams. CPR in Howell is highly recommended.

We are once again satisfied Customers of CPR in Howell. On…read moreour recent visit on 3/17/25 we brought in our cell that suddenly had a frozen screen. Bob, greeted us & we explained our issue & with his professional expertise & within short minutes, powered on our cell, & also made a adjustment of our new port that was recently replaced with a new one from them a few months ago. Thank you, Bob & Shane for your kind, professional demeanor in taking care of our cell phone needs. We will continue to recommend your business to our family & friends. Thank you, Adrienne & Peter Micalizio

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

We were courteously greeted as soon as we arrived. Nicholas Fredericks explained our options…read moreclearly and throughly. He made sure we were aware of services we could add, but didn't press when we weren't interested. We got the new phone we wanted at an affordable price. Dealing with Nicholas was a pleasure.

I would give it a zero if i could. Shady business do not tell the truth and after i caught on to…read morewhat they were doing threatened to call the police on me. They are not a Verizon Corporate store and you should know the difference between them. They have extra charges that the Verizon Corporate do not charge such as set up and go 49.99 if they transfer your data . My son did it himself and they still tried to charge him the fee. They tricked my husband into doing it well more like forced him. They had the audacity to tell me the Verizon site is never correct when i check what my future bill would be. We went in for the 1100 dollar deal and got 750 keep your old phone and they put it on the bill as a new line for the old phone and i was going to get charges an extra 48 dollars a moth on my bill for service to the phone even after telling them we didn't want the old phone hooked up to service. They insisted we got the 1100 deal as well and said oh Verizon will pay for 36 months for the old phone sounded shady to me called Verizon and as suspected not true at all. And when confronted about it the manager i guess was this young kid Lawrence talked over me told me i was wrong and threatened to call the police to have me removed from the store. I will never do business there again. Called Verizon and got it all taken care of and profusely apologized to for the stores actions and lies. BEWARE!!!! The set up and go charge is not a corporate Verizon store charge it is a charge the store charges which is why the guy insisted he do it for my husband.

great customer service, stated clearly what was the problem and what they where going to doread more

The most horrific service I've ever received they are extremely unprofessional and rude. After…read moretaking 3 months to fix my computer when they told me it would take 2 weeks they tried to upcharge me but failed. I used my computer right after receiving it and it immediately broke again because they did repair wrong and caused damage to my computer. I took it back to the store because there is supposed to be a warranty on it and they said that I caused the damage and I would have to pay more. NEVER GO TO THIS PLACE.

DO NOT GO HERE. THEY ARE INC OMPETENT If Not CROOKS. Had my…read morebrother take an IPad to them for me that was having trouble booting up. He works nearby. They gave it back several hours later saying it was the mother board and would cost a lot of $ to fix and not worth it. The iPad I received back was either damaged further by them, or, is not even my ipad because the Home button is completely broken and hanging off with no tension on it. That's not what was given to them. I have now read several other horrible reviews and I'm so sorry I fell for it too.

Negative stars very ppor service, they duped me. I had to go to their repair shop 5 times and after…read morelast visit my phone is totally unusable

As a first time screen cracker (through the screen protector and all), I'm really grateful for…read moreScott! He was able to switch my screen in ten minutes and gave me a screen protector! (Something Best Buy was trying to charge me 2x for with no type of warranty.) Then, after talking to him, he even cleared out my spouse's phone- which he didn't have to do at all. (He was having an issue where his phone wouldn't charge unless the charger was held in the right position.) Thanks to Scott, we have two working phones!! I'm so appreciative of his service and willingness to help beyond what was initially asked.

Scott is the man! He replaced my cracked camera lens and camera when apple told me I'd have to buy…read morea new phone. My phone is as good as new, and it's pretty friggin old! So worth it. Thank you, Scott!