I would like to recognize Sierra in the Print & Marketing Department at Staples on Treat Boulevard…read morein Concord, CA, for her outstanding customer service! I have been a constant shopper at different Staples locations for years, but this location has now become my absolute favorite. When I came in, I was stressed and had a deadline to have my order completed. My cat had recently run away, and Sierra was supportive and understanding during such a difficult time. She was polite, helpful, welcoming, and a pleasure to work with. She went above and beyond to make sure my experience was enjoyable. Even though she is a recent hire, you would never be able to tell because she is so knowledgeable, confident, and professional. Her friendly attitude and excellent customer service are a perfect example of what makes shopping at Staples something to look forward to. Employees like Sierra make a real difference, and she deserves to be recognized for the great job she does!

The world is hard for so many right now. Finding friendly, supportive, and professional customer…read moreservice is getting even harder. Not at Staples in Concord, tho: Michelle, the rest of the Concord crew, and mgr Dayna make this Staples an oasis of easy in a hard world. I needed flyers for a tenant organization finished - I did what I could on my own, but needed an expert to get my project over the finish line. Michelle was super patient and kind when I told her I was paying for everything myself and generously created an order I could afford. The flyers look awesome, and I left Staples with a huge smile and the knowledge that there are a whole lot of good people still in the world, humans who share their power rather than steal yours. Thank you, Michelle - you are awesome!

I had a Package , I had to send back to Temu !!!…read more So I rolled my Whip to this UPS location!!! I parked in the parking lot and rolled in !!! I got in the line and patiently waited!! When it was my turn. I walked up to the Clerk and put. My package on the counter!!! The clerk scanned it in and handed me a receipt of shipping!!! I was gone with the wind Fabulous in 7 minutes!!! This is a Baller On A Budget Approved Establishment!!! I keep my Pimp Hands strong!!! Number 34 out of the top 50 list of the most Prolific Yelp Elites of 2025!!!

I was in the store doing an Amazon return at the kiosk and I was attempting to clear the printer…read morejam for the receipt when a gentleman came over and said, "excuse me sir, I can do that." First, I am a female, second, I have a short pixie cut. He made an assumption from looking at me from the back. I am petite and small framed, do not look like a "sir" at all. Please don't make assumptions of a person from behind, use a general greeting in the future.

The UPS store is in my neighborhood. I've been coming here since 2019. The service has always been…read moregood. Lately, I came here to get a DOJ background check. The staff were helpful. I didn't have to wait long. They required my drivers license and fingerprints. They forgot to give me back my drivers license, but this is a simple mistake and came back the next day to pick it up. The store is smaller than some other UPS stores I've seen. They have a limited supply of items for sell for shipping than I've seen in other stores. For Amazon packages you just have to make sure to bring a printed label or you'll get charged for print out. I think it's around $1. Also, if you bring something large back from Amazon you need it packed in a box. Get in, get out and great service this is why I will continue coming to this UPS store

Awesome service and a great staff for all your shipping and Amazon return needs. They also do…read morenotary which is fast and convenient.

The rep was cool both on the phone and in person when I dropped my shipment off. Good customer…read moreservice. She walked me through the process of returning an item.

Poor customer service from Camilo at FedEx. This was my first time using this type of service, so I…read morewas unfamiliar with the process. I politely asked how to proceed, and when I asked whether I needed to seal the envelope, his response was, "You have to close it," accompanied by gestures and an attitude as if I was supposed to already know. Customer service should be about helping and guiding customers, especially first-time users. Instead, I felt dismissed and unwelcome. I will not be returning to this location and would not recommend it based on my experience.

Excellent service from Copymat. I was shopping around for a place to photocopy numerous documents…read morethat were easily above 100 pieces and I was appalled when I initially tried Staples at how they jacked up the prices lately for self-service photocopies. I tried FedEx / UPS store (only nominally less by a few cents, the Local Library in Concord (too inconvenient because they only accept dollar bills), and a printing press in Concord (equally comparable to copymat but they closed by the time I got out of work). I was in and out in less than 10 mins and I paid 50-60% less than what I would have paid for at FedEx or UPS store. I will definitely come back here if I need photocopy needs.

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

Couldn't be happier, after a less than favorable experience with Vista print, I contacted Greg…read more My printer went out of business and I lost my art work. NP, Boris took a card and made a proof, produced new art and sent me 500 cards. You have a customer for life!

Got a funeral program printed. Again, great service, reasonable cost, the nicest people. So easy…read moreto order by sending files and then picking up when the email came the job was completed. No longer near a fountain. They are at the back of the complex facing the creek. 100% would use again.

Always friendly and professional staff. On this visit, India was the associate who helped me. She…read morewas courteous, and provided service with a smile. I really appreciate that b/c it is a rare thing these days. Thank you, India!

I had a really nice experience at this UPS Store. A young man named Tayvion helped me out and was…read morevery polite and patient, especially since I'm not very good with technology. He explained things without making me feel rushed or silly for asking questions. I also overheard that he was new, but he stayed calm and seemed genuinely interested in learning from the other employees when they offered to help. He was a real gentleman and a pleasure to deal with. I hope he sticks around for a while because he seems like a good young man with a great attitude. Wishing him the best.

Friendly stuff,great prices,fast turn around ,no matter how small or large the order is…read more Kathie is great at computer design,she is also a great photographer,Bill is a real business owner from that "old school" where -quality comes the first- it is not just the slogan. I wish I would know about that place years ago. As a small business owner I've spent lots of my valuable time and money at Kinko's or Office Depot. for my business forms,contracts,business cards,posters,e.t.c.... Not anymore. Thanks guys!

I had some cards printed up for my business and was very disappointed in the quality as I found out…read moreafter the fact that the cards are printed using a photo copier. For the prices they charge I expected a much clearer picture as the cards looks muddled and almost waxy. The owner was apologetic but did nothing to remedy the situation. The owners wife was very rude. If you are looking for quality, go elsewhere.

This company took over (merged, or something) Craftsmen Trade Press which was the new name for…read moreRichmond Printing. I started with Richmond Printing & was a happy customer for maybe 20 years. I followed to Craftsmen & BPI is some kind of an ownership change but the former owner of Craftsmen is still there. Between the 3 I have been a customer for at least 35 & possibly 40 years. Printing has always been good & timely. Mistakes are corrected. Communication is good.

Vivian is amazing! She helped me get some marketing tools printed with next-day pick up service…read more Not only was BPI efficient & professional, but I shopped around for pricing before finding BPI and they delivered the same quality for more than half the cost of a popular shipping/printing company. PRO TIP: Check with BPI first before hiring anyone else to do your printing. Thank you, Vivian!

Finding Cyber Copy is like finding a hidden jewel in an urban jungle…read more Prices are good. Staff is friendly. Everything office, just not the furniture. Nice.

This place was great when I needed something printed but I drove by and see the sign is gone and…read moreeverything inside