Great staff who genuinely care for all their patients. Victor, the physical therapist is thorough…read moreand experienced and helped me after an Achilles rupture and surgery. I've recommended this place to many friends.

Awesome experience! I know sounds weird to hear those words when you're rebuilding your muscles…read moreand whatever else you are going n need if which is why you're there but, I didn't know what PT was until I went to KH PT. All the staff worked with me. They listened to me. They heard my complaints and what it was that I was feeling. OMG!!! Other PT facilities out me on a station. Leave. Return when the buzzer sounds and then be on my way. Well, Kelly Hawkins does not do that. They pay attention to what you are doing. Doing it correctly or need to correct what you're doing. You are there for a reason and they will help you succeed in your choice of facilities. I give them a 100+% for their knowledge. Openness. Care. Laughter. Concerns and just down right being nice to you. What a concept. Thanks Kelly Hawkins!

Staff is friendly and knowledgeable they have helped me get through a neck injury that has been…read morepersistent for months.

This is my third involvement with this office in 5 years. Am now in my third week of two…read moreappointments per week and am happy to see some real progress. Have found the head PT, Rick, to be easy to work with. He has accurately pinpointed my problems and charted a specific path to reach my goal of realistic improvement. He listens, welcomes questions, and is easy to understand. With Rick overseeing, I work with Jameson who is also a very capable and conscientious young man. Parking is good, appointments are on time, and the receptionist, Ayasha, is professional and proficient. Not sure what more one could ask for. I would highly recommend these people if you are in need of physical therapy.

I was in a boatload of pain. When I first went to Optimal Physical Therapy, I was in such bad shape…read moreI had to lay down constantly because of my back. Riding in the car (someone else had to drive!) was very painful. I wasn't thrilled about having to do Physical therapy, but the pills didn't really work. I was certain that surgery was my only real option. I couldn't have been more wrong. Spencer and his team at Optimal dramatically changed the course of my pain treatment. He and the staff constantly worked closely with me to make sure I was doing OK. In the beginning, I had to rest my back 10 minutes between exercises. It was awful. The staff never rushed me, pushed me to do more than I should. When my pain was at my worst, they were at their best! There were constantly kind, helpful and caring. Step by step, day by day, I began to get better. Today I no longer need physical therapy, and I have crossed back surgery off my to-do list. I can run errands, cook, go to work, hang out with friends... I can enjoy my life again. I couldn't recommend them any higher. They are awesome!

This office is a scam ! The fees are ridiculous for missed appointments even if you call them they…read morestill don't record it ! I spoke with one rude person named Susan and frankly her disrespect and disgusting attitude needs to be reported and sued ! Calling people hon and make you feel bad for a missed appointment even in case of emergency! Saying you signed paperwork to pay ! She needs to be fired and replaced! Shame on them !

Jeff is great very knowledgeable about rehabilitation and the staff is very attentive and nice.read more

Unlike large physical therapy clinics, OrthoSport is more personalized, with the Physical therapist…read moretaking a lot of time with each patient. There is no five-minute or less with the therapist. The therapist listens to what you have to say about your body. It is not a cookie-cutter type of clinic. Aileen Izenberg

Went in for a nagging leg issue that I knew wasn't anything serious but that I needed to do…read moresomething about before it became serious. Mark at the Horizon Ridge location did a thorough evaluation, set me up on a plan for at home exercises and a couple times a week at the office and after a few weeks I was back to doing all the things without any issues. Also very important to me is that if it flares up again I am now equipped with the knowledge to handle it at home if needed. He and his team were really great to work with, the atmosphere in the office is fun but still gets the work done! Definitely would go back if needed.

A Truly Exceptional Level of Care!…read more After more than 25 years of dealing with chronic pain and complex health issues, I've relied on countless PT facilities across California and Nevada. I honestly can't imagine living a week without physical therapy, but since I found Synergy Physical Therapy on Horizon Ridge nearly two years ago, I finally understand what truly excellent care feels like. This team has been instrumental in my recovery from major, complicated back fusion and shoulder replacement surgeries. From the moment you step in, you are surrounded by genuine attention and care. The entire team--from the front desk to the therapists--is incredibly professional, friendly, kind, responsive, attentive, and genuinely caring. Every single staff member knows every patient's name, condition, and needs. My progress is dynamically evaluated, and my exercises are thoughtfully adjusted session-to-session, not just once a month like I experienced at other clinics. My therapist, Alexandra Wilson, is a consummate professional whose expertise is matched only by her kindness. She is fantastic! Additionally, Manager Alia Jenkins and the front desk staff always do their absolute best to accommodate the best possible schedule for you. Beyond the superb clinical care, the atmosphere is simply great--it feels like you're working with a group of good friends. They celebrate every day of life, and the environment is always positive and upbeat. I highly, highly recommend Synergy Physical Therapy! They set the standard for what physical rehabilitation should be.

My doctor is Dr. Bezard, a member of this group. I must say…read morethis is the best experience I've ever had at a doctors office in my entire life! All of the assistants are on point. Everyone is smiling and accommodating. Dr. Bezard himself is extremely detailed and I actually enjoy visiting with him - imagine that! I really can't say enough. You need to go to this doctor!

They were great before Optim took over. Now the wait times are outrageous. I have a severe ear…read moreinfection, and I went to the BC ER twice. Now, I need to see a doctor, and they told me I could be seen in about 6 days. I said this is serious, and I was told, "Have you gone to the Emergency?" Really? "

AMAZING!!! Not your typical massage therapist. Noel is very knowledgeable, and is very…read moreaccommodating. Highly recommend to anyone with muscle soreness.

This guy is fantastic. He is a true professional and extremely knowledgeable about muscle…read moreactivation,trigger points, cupping therapy, and sports massage. I went to him for some back and neck pain that have been exacerbated by working out at the gym and within minutes, he knew exactly what to do. He spent nearly 2 hours addressing all the issues, and I went out of his office feeling fantastic. His professional fees are very reasonable, and he is honest and straightforward about the need to return. Highly recommended.

Was going to this location for a while for physical therapy. Great staff and very helpful…read more However, this is where the issue comes in where I do not recommend going not just here, but STP in general. I was told I had 1 session left, when I had at least 9 more left per my doctor and insurance company. They told me there was an issue with scheduling for me and they "will call me" when they have it resolved. Well shame on me for waiting for that, cause when I called them finally, they told me my remaining approved sessions were declined. Again, doctor and insurance both said I still had some left, and even went out of my way to get a new referral sent. I even called scheduling myself and they said I was good to go. The location said otherwise. They told me I was discharged, and I found out WEEKS after the supposed discharged date. No email discharge info, no mail discharge info, and even my doctor and insurance got nothing. And they wouldn't even say why. Next time I have an injury where I need physical therapy, even tho I really enjoyed the people helping me, I will never go to STP again. All the progress I had is gone and gotta start all over now.

Horrible experience at Alta location. Do not go here. Waited over an hour to be called back for my…read morefirst appointment. The receptionist was horribly sick. Coughing and sneezing all over everything. When I brought this to the attention of the clinical Director David, he could care less. There are many elderly patients and immuno compromised people. He said there was nothing he could do. Did not even get up or give a care in the world. The kind therapist who is going to treat me was sweet. However, given the complete disregard to cleanliness and health for their patients, l left and will not return. ATl had an appointment ready for me within a few days. A call to the owner has still not been returned.