In today's world - it is tough to find good service. But ArcSource provides great service. The…read morepeople at ArcSource are phenomenal. Love working with them. If you are looking for someone to help with your IT needs - highly recommend working with them.

I've had a great experience working with them. They have provided me with a great service helping…read moreme w/ cloud services, security issues around my medical business, and have even given me great suggestions around social media and marketing and the IT support around that. Great job w/ anticipating the needs of the client even before the client realizes the need themselves. I'm a raving fan. Professional, intelligent, creative, and a pleasure to work with. I'll be referring more business to them for sure. Thank you!

Justin has helped me many times with different units through many years. Not only remotely to…read moresolve different troubles in my workstation computer, different laptops and networks, but physically in his Newark house, bringing my units to install more memory or upgrade their CPUs. He was also affordable when with no clients I had to rely on my exiguous Social Security income to pay his very reasonable fees. After using paid and friends help, living in an isolated small town with no public transportation, he is the only one who CONSISTENTLY solved most of my computer and communication remotely; only went to his house in Newark to physically upgrade the memory or CPU in my desktop/laptop units, and to give advice when I had to buy anything in Best Buy or other stores. Great guy!! I would think of nobody else doing work on my units.

Justin of Skyline Computer Repair was responsive, affordable, professional, and showed up on time…read more Wireless router installation is suppose to be easy. I bought the router and tried to set it up so that my laptop, phone, kindle and TV. It wasn't happening.So I contacted 5 different places for an estimate. The quotes were all over the board. Most of the companies charged an hourly fee plus mileage. Should it cost $55 to drive from Los Altos to San Mateo and $99 per hour? Justin charged a flat fee and completed the job in less than an hour. Thumbs up for Justin. You can reach him at support@SkylineComputerRepair.com. 800.992.2989. BTW, Justin told me that the reason I couldn't set up the router was because it appears that the store sold me a router that had been returned and reshelved. Justin cleared all the settings and then set up and connected all my devices. Should I tell you who sold me the router?

Jason is prompt, knowledgable, and professional. He helped me figure out the various unlabeled and…read moreunfinished wiring throughout the house we bought. I wish he had been involved with the wiring when the house was built! I trust Jason and would hire him for jobs in the future.

Jason has been helping us with all of our technology related projects for a decade. A neighbor…read morereferred him to us when we first moved to Marin and he has been an amazing resource ever since then. He helped us set up our technology when we moved in, helped us plan and execute tech-related set up when we did a major renovation, and has helped us upgrade and troubleshoot since then. He knows about computers, networks, sound systems/TVs...He is smart, reliable, punctual, honest, fair, professional, and kind. We highly recommend him!

I needed assistance with two different apps for my Apple devices. Jonathan called me on the phone…read moreand we were able to do it remotely. He is knowledgeable, talented, and an overall great person to know and work with.

Jonathan was very professional and helpful in my project. As part of my construction project, he…read morehelped me plan out my wired ethernet, placement of wifi mesh nodes, tv placements and wiring, audio wiring and speaker placement. Everything was done with a lot of care and thoughtfulness.

We have been a client of Computer Technologies (and Jimmy Wong's) since 2005. He has been called…read morein to trouble shoot internet, vpn, network server, and individual workstation issues. He has helped transform our company's IT equipment and infrastructure from a loose configuration of workstations into a functioning network where even the most timid of computer users can now vpn into their workstation to check in on outstanding issues. He is also very quick to respond, even if it is to say that he is currently with another client. Also, using remote support client software, he can work on workstations/server without the delay of having to come to your office.

My real estate office has been using Computer Technologies and Jimmy Wong for a very long time. He…read moredeals with a wide range of users who have different levels of comfortability with technology and handles it all well. He is responsive when we need him and available in our moments of crisis. :) He is adept at understanding our system and arriving at quick solutions. He is very good especially on PCs and has expanded his knowledge base to Macintosh users as well. (Broadening his reach even more!) Everyone needs a go-to guy or gal!

Hourly rate too expensive $150 an hour, then a travel charge on top of that. A reasonable rate…read morewould be $90 an hour, depending on the complexity of the job and the skill level very easy, to difficult. For super difficult I could see $150 an hour depending on what is being delivered. Better to buy a Pro Support package with your computer manufacturer.

The owner Jim is an amazing person. He is smart. He's intelligent he's friendly. He's kind. I was…read moreso happy to find someone who could work on my Apple computers at a very reasonable price and he is extremely honest. He fixed both my computers in less than two hours.

Ken is simply great. I am a working commercial photographer and educator. I own 4 macs, my wife and…read morekids add three more into the mix. If you use a mac for work and need up time you should have Ken on speed dial...(OK nobody uses speed dial anymore, nevertheless, he needs to be in your contacts list.) Ken helped me recover from a catastrophic data loss and put systems in place to insure this will never happen again. The family macs go to Time machine, my work horse macs are on Drobos. I hire him twice a year to give my hardware and software a tune up. I could spend three/ four hours doing what it takes Ken 45 minutes to do. He knows what i do not know, when I need to update things and OSes. Ken is refreshingly honest, client focused, and diligent. You will not find a better support guy for your mac. ~Tom Upton

I do not have enough space to write my feeling on the company or Ken...they are just AMAZING!…read more He came to our "whole family" in a time of "Computer turmoil" and needless to say, he saved the day! On a more technical side, Ken had all the latest and greatest tools for our MacBookPro need. As our MBP was only a few months old, and is a "Mac daddy" buildout version of the unit, as well, which made things not so easy to just get fixed. We needed someone who could not just help, but had the right equipment to do the work...Ken had both and best of all he does everything 100% the right way...right down to great customer service, as well as follow up to make sure everyone is happy. Ours was not his normal case, but he helped out 3 generation of our family...but in the end it was all for a freshman at the University of San Francisco (my daughter). No matter what your Mac need maybe, Ken is "the MAN" who can help. Thanks again Ken.

Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.