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    Optimal Cleaning

    5.0 (1 review)
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    Services - Optimal Cleaning

    Gutter cleaning

    Maid services

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    2 years ago

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    Great Lakes Gutter - Copper Half-Round Gutter installation with Custom Fabricated Leader Head.

    Great Lakes Gutter

    (36 reviews)

    Needed gutters ASAP due to neighbors tree damage. Scheduled an online review. Did not get a…read moreresponse. Called the office after a month, email off on a charcter. The office was responsive and helpful though. Installers were unaware of fifth downspout added by and gutter size( wanted 3"x4"). Seems like field estimator wasn't communicating with crew. The installers were helpful with locating downspout on current pop up emitter drains, however, the estimator made no mention of changing down spout to drain adapters. I am content with the gutters. However, seems like office and field personell don't communicate as needed. I am glad that I went with theis business since they have an excellant warranty.

    After receiving an average quote I went with Great Lakes because I liked the rep and they have a…read moredecent reputation. The installation was fast and uneventful. The owner was here and actually did more than I expected when he repaired some badly rotted soffit. During the initial visit, I advised them that I was aware that two underground drains were plugged. When they completed the job, they insisted that all the underground drains are plugged, plus the connection is below ground and they are not going to dig to get to it to remove the " connection and install a 6", so all drains now run off to the ground. There was one specific run that the gutter had a reverse slope. I advised them that that was important to me because that was where most of the actual run off was occurring. When they finished the same section had a revers slope. I will give credit that they came out a few time to address this. One time the employees walked around and did nothing. Another time the employees got on ladders but when they left the gutter had the same slant. Finally after complaining they came out and bent a foot of drain to run down the spout. It's difficult to give a rating when part of a job is done well and part is not so good. I considered giving one or two starts but I want to be generous. If the job is uncomplicated they will perform well. In my case, not so well.

    Optimal Cleaning - homecleaning - Updated May 2026

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