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    Varilone Tile & Remodeling

    5.0 (1 review)

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    1 month ago

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    M J Whelan Construction

    M J Whelan Construction

    (5 reviews)

    Best experience we've ever had with a builder! From finishing our basement to completing multiple…read moreremodels in our newest home, this team has consistently been professional, communicative, honest, and incredibly hard-working. I did notice a negative review from a former employee, James, who actually worked in our home. While I normally wouldn't address something like this, I feel it's worth noting that our personal experience with him was far from positive, he often seemed unhappy and was quick to complain. It's no surprise to us that he's no longer with the company and is leaving poor reviews years later. All in all, this is an amazing team of talented, trustworthy individuals who truly care about the quality and value of their work. We couldn't recommend them more highly.

    CAUTION!! We definitely do not recommend MJ Whelan Construction, Milford Mi. for your next home…read moreremodel! Our experience with Whelan was difficult, frustrating and huge waste of our time and money. They lack integrity, transparency, communication and were extremely high priced. Their customer service is very poor, they do not listen to their customer and refused to provide detailed cost for our contract. We tried twice (2021 and 2025) to work with MJ Whelan for our home remodel which consisted of 3 additions: new first floor master suite, entertainment room with bathroom and front porch addition but ran into issues both times. We were unable to get to a signed contract. The first time in 2021, we provided prints but they came in with a price that was crazy high (thought maybe due to Covid) so we shopped around. We had some of the work done by another company then came back to Whelan (2025) to requote. After paying them $8400 for new "sketches" (not even CAD or construction prints) with minor changes to our original drawings, they actually tripled the price!! Unbelievable! We asked them to see what they could do to reduce the cost and all they did was take out content or lower product quality (windows, siding, cabinets, etc.). Ironically, the prices weren't reducing. It's like they played the shell game. They didn't listen or hear us. They did what they wanted. We would tell them what we wanted, then they'd come back with something different. And all this with no detailed costs to work with. We kept getting back total numbers and cost TBDs (cost to be determined)! We were so frustrated. We tried for 7 months only to end up with nothing. We decided to cut our losses $8400 and 7months and walked away. We thought, If it was this difficult to get a contract signed we didn't have any confidence or trust the building experience would be any better! Either MJWhelan got greedy due to covid or grew too fast and can't manage the business. Not sure, but we weren't willing to pay $500k-$1.4m without knowing exactly what we were paying for.

    Restoration Tile and Grout

    Restoration Tile and Grout

    (4 reviews)

    Nick did an awesome job fixing the cracking grout in our shower and tub surround. He was…read moreprofessional and clean and did a grout job color matching our grout.

    I cannot recommend Restoration Tile and Grout. They came to clean up the tile and grout and…read morereplace a show shelf at my home. The technicians did a terrible jobs. I will explain all the issues I had. The good news is Nick the manager of the company came back and fixed all the issues. The bad news it took him three hours since there was so many issue. When you hire a professional service to do work around your house you expect it to be right. You pay good money for these guys and the technicians that came to my house were not skilled. They lacked professionalism and a pride in their workmanship. If you hire them make sure you check their work closely when the job is done. 1. They did some grout replacement in my bathroom and used a premixed sand based grout and it did not match at all. Sand based grout is NOT smooth, it is very rough and textured. 2. They did not place the PFocus epoxy sealer in all the grout lines. They missed a lot 3. They got the PFocus epoxy all over the tile and I mean all over. Nick had to sand off the epoxy and after I left I found many more spots. Very sloppy workmanship. 4. I noticed that they did a terrible job of clearing off the soap scum in the shower. I don't believe the crew used the tile cleaning product in the show. This was probably the most important place to have cleaned the tile. I noticed this after Nick left trying to fix the first set of problems so I just cleaned it up myself. 5. The shower shelf was install unlevel. It was pitched toward the shower wall so the water would puddle on the shelf. I noticed this in time so the technician could fix it before the thinset hardened. 6. As mentioned in another review they created a lot of dust that went all over the bathroom and bedroom. They covered nothing and they should have warned me that they would create so much dust. 7. The ended up replacing some tiles they knocked off by accident and they were very poorly installed. Nick had to remove them and reset them correctly.

    Varilone Tile & Remodeling - contractors - Updated May 2026

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