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Downers Grove, IL

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Optical Pro

4.9 (74 reviews)
Open • 9:00 am - 6:00 pm

Services - Optical Pro

Eyewear fitting

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Hellene D.

I am so very happy and lucky I stumbled upon Magdy Mina and Optical Pro! I'm a frequent customer of the Nissan dealership next door and so I was already familiar with his shop being there. However, it was not until I was given a referral list of eyeglass shops from my son's pediatric optometrist that I realized Magdy and his shop do it all! After calling many other establishments on the list and obtaining various quotes as well as being told I would have to have my son make an appointment even to be further evaluated I felt exasperated and started running out of hope. Apparently my son's vision is extremely bad and I needed glasses for him NOW. I then called Optical Pro and Magdy was so knowledgeable and kind. He told me to provide the prescription and he would have them ready in a couple of hours! Whhhhaaaaattt? Had I known this type of service existed I would have been going to him for years! I provided the prescription as well as a photo of my son(for shape reference) via text around 09:00 and the glasses were ready by noon! All of this at a reasonable price! I arrived to pick up my son's glasses and they were perfect! Magdy was very personable and helpful, you can absolutely tell he loves what he does. It truly shows in his communication with customers. He told me he also has exams performed in office. Score! My son loves his glasses and adapted quickly to them. I am very fortunate to have met someone like Magdy from Optical Pro. We will be back for more goods and services!

I have been seeing Mr. Magdy for over four years. Each and every time he has gone above and beyond to ensure that my experience has been impeccable. He has been extremely professional, and his work is second to none. Not to mention the fact that his prices cannot be beat, and he does everything in his control to make the customer happy in the end. I have been been to so many places/doctors over the years and I would never consider another after my experience at optical pro. Magdy is a working-hard businessman who values his work and his customers, and it shows the second you walk into his shop.

Quilaty Brands,wholesale price

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Ask the Community - Optical Pro

Review Highlights - Optical Pro

“Not only are they optically correct, Magdy customized the fit so they're comfortable and they feel very light.”

Mentioned in 37 reviews

Read more highlights

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I have been a customer at Rosin for over 20 years. I have moved across city and to the suburbs so…read moreI have been to several offices. I have been very fortunate to have Dr Lingk both in Chicago and now in Downers Grove. She is smart, very thorough in her exams and explanations yet very efficient and extraordinarily pleasant. Over the years the staff has changed- I've been a customer many years -overall the customer service has been excellent. The current team who helped me -Kate Subjja, Sherri, Ivy Vega, Sylvia Kaweiki, Sarah Roedger, Yesenia Oritz,Diana Lukasik, Lisa Deutscher have all been outstanding. They truly work as a team from the front desk, to the managers, to the opticians to the trainees. They pitch in and all appear to be enjoying their work. Although I did not interact with her this visit I want to send a shout out to Daniela Krasteva , optician and frame stylist extraordinaire. She had helped me numerous times to explore new looks and colors in framed (magenta, blue) which have gotten rave WOW reviews. Kate one night I showed up with s broken frame and she was able to quickly identify the one and only frame the lenses would fit in- black with some bling on the temple- an uncharacteristic choice for me but still got wow reviews. One last thing. The staff worked with me do that I could take advantage of my insurance benefits.

The doctors are great and my surgery went well, but the billing department is awful. I had to…read moreprepay for my procedure including the deductible. The first procedure was not submitted to the insurance until a month after the procedure was completed and after the second prodedure had been submitted. In fact , the submission was not sent until after I called and notified the billing department of this omission. Because of this, the deductible was charged to the surgery center instead of Rosen and I needed to pay an additional amount to the surgery center. That meant that I had over paid Rosen Eye Care. I have been calling for over 2 months to be reimbursed for my over payment. When contacted after call number 5, I was assured that I would be getting a check in the mail for my over payment. Instead, I just received 3 more bills! These bills were paid before I had any work done. Thank goodness I have records to verify my payment. I'm very frustrated by this lack of professionalism. I would not have gone to this eye care center to have work done if I had known how incompetent their business staff was. I'm still waiting on my reimbursement.

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Let me start this off with a little back story, my 5 year old is TERRIFIED of eye doctors. When he…read morewas 3.5 I had to take him to the doctor and they had to put drops in his eyes and do a bunch of tests and it was a traumatic thing for him. Fast forward to now, he needed a kindergarten eye exam. On top of his issues, I also have extreme fear of germs and going into public spaces right now is a big thing for me. I panicked for a week, calling different places, but I heard great things about this place so I chose to come here. BEST. DECISION. EVER. The staff was SO NICE as soon as we walked through the door. They immediately put me and my son at ease. It was ridiculously clean, I saw employees using hand sanitizer multiple times. Everything was covered in plastic. The doctor was AMAZING with my son. She explained everything, kept him talking so he wasn't focused too much on what was being done. It was quick and there were no tears. She explained everything to me and him afterwards. What I thought was going to be a horrible experience turned out to be a very positive one. If you're looking for kind and patient people, this is the place for you!

UPDATE: This comment…read moreis really reaching: "After being debriefed on those conversations and reviewing the email threads, I wasn't surprised to see this review, even though you are not a patient of ours." I still have those emails. They are professional and positive--with the exception of the last email I sent where I expressed displeasure of the way I was treated. Gaslighting isn't a good look. Your attempt to discredit me speaks volumes. As does the overly long explanation. Methinks the good doc doth protest too much.

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Optical Pro - opticians - Updated October 2026

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